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SALESFORCE IMPLEMENTATION SERVICES from Seasoned, Certified Experts

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Page 1: SALESFORCE IMPLEMENTATION SERVICES€¦ · > Dedicated team of Salesforce experts > Ongoing training and support options available SALESFORCE SUPPORT Each Salesforce user license

SALESFORCE IMPLEMENTATION SERVICESfrom Seasoned, Certified Experts

Page 2: SALESFORCE IMPLEMENTATION SERVICES€¦ · > Dedicated team of Salesforce experts > Ongoing training and support options available SALESFORCE SUPPORT Each Salesforce user license

GET IN TOUCH!p: 844.921.2550 | e: [email protected] | www.canpango.com

WE GO ABOVE & BEYOND JUST SOFTWAREEven the best software is just software if it’s not implemented properly. From initial consultation to long-term support options, Canpango is committed to gaining an intimate knowledge of your business and ensuring that the time, money and effort you’ve put into improving your business delivers big results.

Making Your Life Easy & Your Project a SuccessGetting the most out of Salesforce starts with the right implementation partner. With Canpango, you get a full team of consultants and developers who guide you to the results you’re looking for, while minimizing stress along the way. Choosing Canpango means:

EXPERT CONSULTANTSOur global team includes experienced consultants, project managers, certified Salesforce administrators and our in-house team of certified Salesforce developers, at your service.

AN EXTENSION OF YOUR STAFFYour dedicated project team will not only serve as solution guides, but will become experts on your business and an extension of your team.

DETAILED PROCESSES & CLEAR EXPECTATIONSOur detailed processes and proactive communications get you up and running fast to avoid any disruption to your business. You can expect:

> Milestone-based project meetings.> Weekly project status reports.> Thorough system testing and acceptance review - by us and by you.

TECHNICAL ADVISORS WHO SPEAK YOUR LANGUAGEYour Canpango team will ensure your Salesforce software aligns with your needs. Plus, they’ll be able to explain it in a way that will make sense - even if you don’t have a Ph.D in computer science.

Locations | Milwaukee · Chicago New York · London · South Africa

Team | 85+ Global Employees

Partnerships | Salesforce Gold Consulting Partner · ISV Partner

Salesforce Certifications | 100+

Completed Projects | 700+

QUICK FACTS:

Page 3: SALESFORCE IMPLEMENTATION SERVICES€¦ · > Dedicated team of Salesforce experts > Ongoing training and support options available SALESFORCE SUPPORT Each Salesforce user license

GET IN TOUCH!p: 844.921.2550 | e: [email protected] | www.canpango.com

DIGGING DEEP TO GET THE RESULTS YOU WANTHiring Us to Do the Dirty Work? Smart Move.Our proven consulting approach provides a stable framework for digging into each client’s exact needs and goals to build a solution focused on long-term results.

DISCOVERWe kick off every project with tailored discovery sessions, during which we dig deep to understand your specific business needs, nail down goals and future success metrics, define requirements and create a timeline for project completion.

DESIGNOnce we’ve evaluated and selected the right tools and technologies for your needs, we’ll build your unique solution, guided by the goals and success metrics we identified together during discovery.

IMPLEMENTAfter extensive design, testing and end user training, we’ll turn your new solution over to your team, complete with the tools and knowledge needed to drive measurable results.

MAINTAINCome across additional requirements after launch? Keep us in the loop so we can continue to grow and adapt your solution to meet your evolving needs.

DON’T JUST TAKE OUR WORD FOR IT:“The Canpango team has really gone the extra mile for us. Their on-site training and

ability to turn challenges into results has made our Salesforce experience much better. We purchased Salesforce hoping it could do what we needed and Canpango

has made that a reality.”- Leo Basile: Vice President of Sales, Abita Brewing Company

Page 4: SALESFORCE IMPLEMENTATION SERVICES€¦ · > Dedicated team of Salesforce experts > Ongoing training and support options available SALESFORCE SUPPORT Each Salesforce user license

Improving Your Business, Side by Side.As a long-standing Salesforce Gold Consulting Partner, Canpango’s expert team of innovators and problem solvers is committed to helping companies of all sizes, industries and locations improve their business and realize their potential. Our collaborative project approach allows us to reinvent business processes and craft elegant solutions to day-to-day problems at maximum velocity and efficiency.

GET IN TOUCH!p: 844.921.2550 | e: [email protected] | www.canpango.com

© 2019 Canpango, Inc. All rights reserved.

IMPLEMENTATION TRAINING & SUPPORTPreparing Your Team for SuccessTraining is essential to a successful software rollout. In fact, we believe it’s so important that we handle it ourselves with members of your project team. They’ll create a practical, personalized program to transfer critical system knowledge to your staff and ensure that each department or role is well-prepared for success.

Support Made SimpleCANPANGO SUPPORTWe’ll provide a 10-day transition from your project team to our Customer Service team, including convenient support outlets with standard business support hours:

> Concierge phone, email and chat support> Online support ticketing system> Dedicated team of Salesforce experts> Ongoing training and support options available

SALESFORCE SUPPORTEach Salesforce user license comes with access to Salesforce’s Standard Success Plan training and support, which includes:

> Access to the Salesforce “Getting Started” online course catalog> Online assistance through knowledge articles and community resources> Online case submission

Ready to Get Started?Contact the experts at Canpango to learn more and kick-off your implementation project today!