salesforce for it: build smart experiences people love

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Page 1: Salesforce for IT: Build Smart Experiences People Love

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Page 2: Salesforce for IT: Build Smart Experiences People Love

IT opening FILM

Page 3: Salesforce for IT: Build Smart Experiences People Love

Salesforce for ITBuild Smart Experiences People Love

Trail blazer

Michael Scherbaum

Senior Manager Partner Field Development

Page 4: Salesforce for IT: Build Smart Experiences People Love

Customers Expect Smart and Engaging Experiences

Service

Marketing

Mobile

Sales

IoT

Apps

Messaging

Page 5: Salesforce for IT: Build Smart Experiences People Love

A Lot Goes Into Building Smart Experiences

Service

Marketing

Mobile

Sales

IoT

AppsMessaging

Artificial Intelligence

User Experience

Data

Complex Integrations

Developer Skills

Trust & SecurityAnalyticsIdentity

The Geology of IT

Page 6: Salesforce for IT: Build Smart Experiences People Love

Complete Platform to Build Smart Experiences People LoveEverything you need to move faster, trusted and together

Analytics

Mobile

Low Code

IoT

User Experience

Community

Identity

Data

Logic

Ecosystem

Journeys

No Code Code

Open Frameworks

Page 7: Salesforce for IT: Build Smart Experiences People Love

IT is Smarter with Einstein

Machine Learning • Deep Learning • Predictive Analytics • NLP • Smart Data Discovery

Discover trends and insights

Predict user needs

Recommend next best actions

Automate business processes

Page 8: Salesforce for IT: Build Smart Experiences People Love

Every Trailblazer Can Build AI-powered Apps, Fast

Build AI-powered apps with Lightning Predictive Vision Service Predictive Sentiment Service

PredictionIO on Heroku

For Data Scientists & DevelopersFor Business Users & Admins

Page 9: Salesforce for IT: Build Smart Experiences People Love

Build Smarter Experiences People LoveWith the Salesforce Platform

FasterUsing Less Code

TogetherWith the #1 Ecosystem

TrustedMore Secure Apps

+50% Faster App Dev Cycles +3K AppExchange

Apps+5.5M Trusted Apps

Page 10: Salesforce for IT: Build Smart Experiences People Love

Build Smarter Experiences People LoveWith the Salesforce platform

FasterUsing Less Code

TrustedMore Secure Apps

TogetherWith the #1 Ecosystem

+3K AppExchange Apps+5.5M Trusted

Apps+50% Faster App Dev Cycles

Page 11: Salesforce for IT: Build Smart Experiences People Love

Metadata Helps You Build Faster

Salesforce

Other PlatformsNetwork

Configuration

Infrastructure Services

Complex Code

Security Controls

Auditing

User Experience

App Servers

Mobile

Metadata Highway

So you can focus on building experiences people love

Page 12: Salesforce for IT: Build Smart Experiences People Love

Four Smart Experiences People Love

Metadata helps you build faster

Lightning Experience Lightning Bolt Bring Your OwnSalesforce1 MobileMobile Apps

Employees LoveBeautiful Apps

Employees LoveCommunities and

Portals People LoveCustom Experiences

People Love

New desktop navigation Custom branded Salesforce1 12 Pre-built Bolt Solutions Heroku Private Spaces

Page 13: Salesforce for IT: Build Smart Experiences People Love

Build Smarter Experiences People LoveWith the Salesforce platform

FasterUsing Less Code

TrustedMore Secure Apps

TogetherWith the #1 Ecosystem

+3K AppExchange Apps+5.5M Trusted

Apps+50% Faster App Dev Cycles

Page 14: Salesforce for IT: Build Smart Experiences People Love

Salesforce is the Most Trusted Enterprise Cloud

90B+ Apex executions per quarter

108M+ Customer tests run

each release

180B+ Process executions per quarter

4.3B+ Queries per quarter

400B+ Transactions per quarter

54B+ API calls per quarter

Scale, performance and trust

Page 15: Salesforce for IT: Build Smart Experiences People Love

Salesforce Trust

Customer Audits

Third Party Certifications

Real-time Replication

Backup and Disaster Recovery

Secure Data Centers

Infrastructure Services

IP Login Restrictions

Secure Firewalls

Advanced Threat Detection

Penetration Testing

HTTPS Encryption

Network Services

Field & Row Level Security

User Roles & Permissions

Two Factor Authentication

Identity & Single Sign On

Password Policies

Application Services

Seventeen years of innovation on the world’s most trusted platform

Page 16: Salesforce for IT: Build Smart Experiences People Love

Build Trusted Apps With Salesforce ShieldDeliver a new level of trust

Meet compliance in regulated industries Built-in Platform Encryption and archiving of data

Extra security layer for your highly sensitive data Real-time, dynamic Transaction Security

Mitigate risk with complete user behavior visibility Rich usage analytics with Event Monitoring and Field Audit Trail

transactions onencrypted data monthly

5 Billion

Page 17: Salesforce for IT: Build Smart Experiences People Love

New Innovations to Build Trusted AppsAnd smarter experiences people love

Lightning Login

Easily login with the touch of your finger

Security Health Check

Intelligent management of security settings across your org

Bring Your Own Keys

Gain greater control over the encryption key lifecycle

Page 18: Salesforce for IT: Build Smart Experiences People Love

Build Smarter Experiences People LoveWith the Salesforce platform

FasterUsing Less Code

TogetherWith the #1 Ecosystem

TrustedMore Secure Apps

+3K AppExchange Apps+5.5M Trusted

Apps+50% Faster App Dev Cycles

Page 19: Salesforce for IT: Build Smart Experiences People Love

With Salesforce, You’re Never AloneJoin the community of Trailblazers

Success Community2.3 Million Members

IdeaExchange750K IdeaExchange points retired

Badges1.2 Million Badges Earned

User Groups175 Developer Groups

Trailhead200+ Badges

Developer Community3 Million Registered Developers

Family Reuni!

Page 20: Salesforce for IT: Build Smart Experiences People Love

Errol Levin

CEO

Page 21: Salesforce for IT: Build Smart Experiences People Love

Build Together and Deliver Continuously

DreamhouseVersion 4.14.1, 105 MBOctober 7, 2016

Recent Updates:• new recommendation feature to make it

easier to find a property you love

Salesforce Wave Analytics

Version 2.4.1, 99.3 MBSeptember 20, 2016

Salesforce 1Version 10.0.3, 62.3 MBSeptember 13, 2016

Version 4.8, 54.9 MBSeptember 22, 2016

Salesforce Events

Version 4.1.0, 145 MBSeptember 16, 2016

Quip

Code Merge

Test Deploy

Page 22: Salesforce for IT: Build Smart Experiences People Love

Introducing: Salesforce DXBoost collaboration with continuous delivery for Salesforce apps

Source-driven development Version control code, metadata and org configuration

Rapid testing and deployment Scratch orgs for dev and test

Open and standard developer experience Build with tools you love including Git, Selenium, Eclipse, Sublime, and more

Page 23: Salesforce for IT: Build Smart Experiences People Love

Now Everyone Can Build Smart Engaging ExperiencesTrailhead helps empower everyone to be their best

New Super Badges

Developer Admin

Learn CRM Analytics

Marketing ISV

Projects

1.2M+badges earned

Page 24: Salesforce for IT: Build Smart Experiences People Love

Darragh Madden

Solution Engineer

Page 25: Salesforce for IT: Build Smart Experiences People Love
Page 26: Salesforce for IT: Build Smart Experiences People Love

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