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A Project Reporton

Sales & CustomerTracking System


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TABLE OF CONTENTS

Acknowledgment 3Chapter 1: Introduction

71.1 Introduction81.2 Objective1.3 Requirements Specification

201.4 Software/Package Used

20

Chapter 2: Literature Survey

Chapter 3: Problem Formulation10

3.1 Present State of Subject11

3.2 Realization of the Problem12

3.3 Problem Definition

133.4 Scientific Novelty of work

143.5 Steps Involved 15

Chapter 4: Project Design19

4.1 DFDs 434.2 E-R Diagrams 484.3 Data Dictionary 49

Chapter 5: Experimental Results

5.1 Database Design56

5.2 Form Design57

5.3 Reports 66


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Chapter6:Conclusion & Scope

6.1 Future Enhancements81

6.2 Limitations82

6.3 Advantages82

6.4 Scope83

6.5 Importance of Work83

Bibliography 86

ABSTRACT

A well planned, systematically executed project development helps a

lot in inculcating a good work culture. It provides linkage between

students and industry in order to develop awareness of industrial

approach to problem solving based on broad understanding of

operations of the industrial organizations.

The project Sales & Customer Tracking System has been an

enriching experience for us in the field of programming.

This project report provides an elaborate coverage of the salient

features of developing software, its capabilities, and its limitations and

of course all software development process followed.We hope this project report would prove to be a comprehensive source

of information for the reader.


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CHAPTER1:CHAPTER1:INTRODUCTIONINTRODUCTION


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INTRODUCTION TO SALES &CUSTOMER TRACKING SYSTEM

This Sales and Customer Tracking System project mainly deals with

automating the tasks of maintaining and transacting the goods. In

the Sales and Customer Tracking System inventory management is the

key process. This process includes the activities such as maintenance

of stock details, maintenance of receipts and items etc. It is a tedious

job to maintain all these details manually. Hence we opted to automate

the Sales and Customer Tracking System.


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OBJECTIVE

To automate the Sales and Customer TrackingSystem for a warehouse


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CHAPTER 2:CHAPTER 2:PROBLEMPROBLEM

FORMULATIONFORMULATION


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REALIZATION OF PROBLEM

The current procedure is completely manual and suffers from the

following drawbacks:

1. Physically damageable ordersThe orders may get lost, torn burnt because of physical calamitiesor mismanagement leading to loss of important information,reproduction of which would take immense time and effort

2. High probability of manual errorsSince the executives are manually filling in the details, theprobability of making typing errors and redundancy may occurwhich can lead to inconsistency of data.

3. Time consumingThe entire procedure of entering the details as received from paperinto SQL Script was tedious and highly time consuming.

4. Time LagThe orders were not processed unless all details were receivedcorrectly at the firms end. This led to a time lag between thesubmission of the details and submission of the order and thecustomer had to suffer even though he had sent the order, a timelag of at least one week.

5. Difficult Reference and crosschecking proceduresTo refer to any particular details of an order the physical order ofthat customer had to be located and the details looked up manually.This was a waste of time and effort at the firms end.

6. No central database


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A central database was not maintained for all the orders,customers, suppliers or items for all the departments, eachdepartment maintained the database corresponding to its dutieswhich could lead to inconsistency of data at different ends.

7. No authorizationThere was no check on the authority of the customer beingassociated with the firm. Thus the possibility on an unauthorizedcustomer submitting an order also existed.

PROBLEM DEFINITON

To design an automated inventory management system for anorganization the key system requirements include:

1. Tracking inventory for various products as they enter intothe warehouse shipped from a variety of suppliers.This refers to the creation, maintenance and updating of the centralinventory database for all the products of an organization. Newrecords are created every time a new product is introduced. Thesystem should check for products whose stock levels are less thanthe recommended level or are pending against some orders, andthen generate a purchase order to be given to the supplier andrecords are updated every time an order request is successfullymet.

2. Tracking orders as they are received from a centraltelemarketing organization.The telemarketing organization provides details of each order assupplied by the customer. At this point the tracking systemidentifies the customer, processes the order and after theverification is duly completed the system will add the order in itsdatabase and automatically updates the central database.

3. Generating invoice and tracking amount receivable.The invoice should be generated automatically after checking theorder to be shipped to the customer.

4. Providing Web based Application.

Companies can log on to the Warehouses website and allows itsregistered customers to place an order through internet for thevarious products. Registered companies can also see all theprevious orders they have made on the website.

5. Generating various printable reports.


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The system allows its user to view and print various reports. Thesereports cover almost all sections like reports for invoices and orderscategorized as all orders or particular order between some specifieddates; reports for purchase of different products categorized as allpurchases or particular purchase order between some specified

dates; reports for customers and suppliers categorized as all orlisted by their cities; reports for various products etc.

6. Tracking records of customers and suppliers.The system keeps track of each of its customers and suppliers. Itinvolves storage of all the updated information about its customersand suppliers. The system keeps track of all sales made againsteach customer and all the purchases against each supplier.

7. Providing Customers Relation ManagementThis is done by making advance reservations of orders for its

clients, prioritizing its clients etc.


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SCIENTIFIC NOVELTY OF WORK

Developing the software is an attempt to completely automate themanagement of an organization and overcome the drawbacks faced bythe currently existing system. The software does this in the followingmanner:

1. Online OrderingThe registered customers can place the order online. On thecompletion of an order, the order is forwarded to the concerneddepartment and items requested are arranged.

2. ReliableThe database is automatically filled with the details as submitted bythe customer in online interface, thus eliminating any possibility ofmanual errors. Moreover, this software also controls the redundancyof data.

3. Time EfficientThe software enables maintaining database easily, taking minimumtime to add, edit or view data.

4. Simple to useThe software is designed such that users with no prior exposure tothe same can easily use it. Alerts are generated at the occurrenceof any inconsistent transaction thus minimizing the probability oferrors.

5. Minimized Time LagOnline ordering and easy database management through thedesktop application simplifies and hence quickens the processing ofthe placed order to the customers satisfaction.

6. Specific Search Simplified


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The software enables searching records on the basis of manycriteria like customer name, items, orders, etc.

7. Central Database MaintainedThe software enables the management of a centralized database,

the access to which is distributed as intended by the administratordepending on the kind of transactions they are able to undertake.Different departments are given access to different parts of thedatabase, in which they can append or modify the records.

8. Data loggingPrintable reports are provided in the software to enable maintainingrecords for particular customers, orders, suppliers and to overseetransactions of a particular time period.


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STEPS INVOVLED

The following table describes the steps involved in developing theproject divided in various phases of work.

Phase

StepNo.

Activity

Phase1

123

Process AnalysisSystem StudySRS Formation

Phase2

12

SoftwareDevelopmentModule Integration

Phase3

12

Unit TestingSystem LevelTesting

Phase4

1 SoftwareMaintenance


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CHAPTER 3:CHAPTER 3:PROJECTPROJECT

MONITORINGMONITORINGSYSTEMSYSTEM


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GANTT CHART

When creating a software project schedule, the planner begins with a

set of tasks (the work break down structure). If automated tools are

used, the work break down is input as a task network task outline.

Efforts, duration and start date are then input for each task. In

addition, task may be assigned to specific individuals.

As a sequence of this input, a timeline chart, also called a Gantt Chart,

is generated. A Gantt Chart can be developed for the entire project.

Alternatively, separated it depicts a part of a software project schedule

that emphasizes the concept scooping task for a new word processing

software project. All project tasks (for concept scooping) are listed in

the left hand column. The horizontal bars occur at the same time on

the calendar, task concurrency is implied. The diamonds indicate

milestones.

Once the information necessary for the generation of the Gantt Chart

has been input, the major of software project scheduling tools produce

project tables a tabular listing of all project tasks, their planned and

actual start and end dates and a verity of related information. Used in

conjunction with the Gantt Chart project tables enable the project

manager to track progress.


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3.1.1 Gantt Table

PROJECT :-Sales and Customer Tracking System

S.N

O

TASK START FINISH DAY

S1. SYSTEM STUDY AND

ANALYSIS

22 Aug

2010

26 Sep 2010 35

1.1 Survey & Plan the

Project

22 Aug 2010 30 Aug 2010 10

Survey Problem 31 Aug 2010 04 Sep 2010 5Plan the Project 05 Sep 2010 10 Sep 2010 5

1.2 Analyze & study the

Current System

11 Sep 2010 26 Sep 2010 15

2. SYSTEM DESIGN 27 Sep2010

11 Oct 2010 14

Database Design 27 Sep 2010 01 Oct 2010 4Design of User

Interface

02 Oct 2010 11 Oct 2010 10


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S.NO WORK BREAKDOWN/TIME 22 Aug 26 Sep

1. SYSTEM STUDY AND ANALYSIS

1.1 Survey & Plan the Project

Survey Problem

Plan the Project1.2 Analyze & study the Current System

2. SYSTEM DESIGN 27 Sep 11 Oct

Database Design

Design of User Interface


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PERT CHART

Program Evaluation and Review Technique (PERT) and Critical Path

Method

(CPM) are the project scheduling techniques that can be applied to

software

development. Both technique are driven by information already

gathered in

earlier planning activities:

Estimation of Effort

A decomposition of the product function

The solution of the appropriate model and task set

Decomposition of task

Both PERT and CPM provide quantitative tools that allow the software

planning to determine critical path the claim of task that determined

the duration of the project establish most likely times estimates for

individual task

By applying statically models: and Calculation boundary times that

define a time window for a particular task.

Both PERT and CPM have been implemented in a wide verity of

automated tools that are available for the personal computer. Such

tools are easy to use and make the scheduling methods described

previously available to every software project manager.


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CHAPTER 4: SYSTEMCHAPTER 4: SYSTEMSTUDYSTUDY


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FEASIBILITY STUDY

Technical Feasibility

The Technical Feasibility of the software system developed is centered

around the existing computer system (hardware and software etc.) and

to what extent it can support the proposed addition. Its various aspects

are discussed hereby.

Hardware Feasibility

The hardware feasibility of the software under development will be asa under

1. The present hardware setup of the organization may be sufficientfor running the software applications to be developed.

2. System Support Group of the company provides the entirehardware requirement for the proposed system as and when

needed.

3. Two servers will be used to manage the application.

Software Feasibility

The software feasibility of the software under development can bestated as under:

1. The new application requires .Net framework 1.1 which isavailable in the company.

2. System Support Group of the company provides the entiresoftware requirement for the proposed system as and whenneeded.


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Economic Feasibility: Cost and Benefit Analysis

The Economic Feasibility study or the Cost / benefit analysis gives the

picture of various costs and benefits and rules associated with the

system. The various costs and benefits associated with the system

under development will be as under. The feasibility will evaluate over a

five-year period.

Costs:

Since it is an External project for the company, there will be cost

benefit analysis in terms of resources according to the companypolicy, which cannot be declared.

Moreover the application being developed will assume Windows

NT as its server and license from Microsoft for .Net.

Benefits:

1. Since it is an External project for the company, it help company inachieving financial support for further company development.

2. It helps client to sale the product to the property managers aroundthe world.

3. It overall helps the community in managing the things like property.

Operational Feasibility

The Operational Feasibility of the system relates to the fact that, to

what level the proposed system is able to achieve its objectives, for

which it is designed. The various factors that decide the operational

feasibility of the system are as under:

System Performance

Growth Potential


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User friendliness / User Training

Security Issues

System Performance

The proposed system would be able to achieve the required

performance level, it will be meant to achieve. System Performance

can be classified into two major components namely:

System Response TimeThe Response Time for fetching the data and displaying on the

interface of the entire system is likely to be minimal.

System Accuracy

The system under design is accurate to the desired level in its

operations. The user interface provides all the desired information

related to that interface accurately.

Growth Potential

Since the proposed system is likely to be designed using object

oriented approach in such a way that it can be expanded and made

more powerful with the changing requirements of the user as and

when needed.

Security issues

The System designed gets login id and password of the end user

automatically from his login and displays the relevant screen for

him/her.

The application has its data in the MS-Access database, which is

Run in only Office 2000 and Operating system will be Windows 2000

professional.


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Appropriate backup of the code and the database will be regularly

taken, so as to not have a crisis situation in the event of a server crash.

CHAPTER 5: SYSTEMCHAPTER 5: SYSTEMANALYSISANALYSIS


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REQUIREMENT SPECIFICATION

4.1 Hardware Requirements

Processor PC with a Pentium II-class processor, 600 MHz

(Recommended)

RAM 256 MB (Recommended)

Hard disk 10GB (4GB space required to install VS .NET

and related softwares)

4.2 Software Requirements

System Software

The software can be executed in the Windows 2000 (Professional or

Server) or Windows XP Professional environment.

Application Software

It requires VISUAL STUDIO 2005 .NET runtime environment with SQL

server installed for database related programming.

It also requires .net 2.0 framework to be installed on the client PC.

It requires MDAC (Microsoft Data Access Component) to be installed

on the PC to support data access components such as SQL server.


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ASP Requirements

Processor : Pentium or AMD Athlon 200 MHz or greater

RAM : 32 MB RAM

Free HD Space : 100 MB disk space

Operating System : Windows 98 (Enterprise only), Win 2000,

WindowsXP

Microsoft Visual Studio .NET Requirements

Processor : PC with a Pentium II-class processor,

450 MHz

RAM : Windows 2000 Professional 96 MB;

Windows 2000 Server 192 MB;

Windows NT4.0 Workstation 64 MB;

Windows NT 4.0 Server 160 MB;

Windows XP Professional 160 MB

Free HD Space : 500 MB on system drive3 GB installation drive

Operating System : Windows 2000, Windows XP, or Windows NT

4.0

Microsoft Access Requirements

Processor : Pentium 75 MHz or higher processor

RAM : 8 MB RAM

Free HD Space : 161 MB Disk Space


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Operating System : Windows 95 or later or Windows NT

Workstation

version 4.0, Service Pack 3 or later.

Getting Started

To start the software, the following steps are followed:-

1. Install the software on the centralized server with the database.

This server must have .NET Framework installed on it.

2. The software is then installed on each node by installing the .exe

and the .Net framework on the node.

3. The site is installed on the centralized, IIS enabled web server

which can be accessed from any node for maintenance.

4. Site is however uploaded on the internet for providing online

customer interface. But this option is optional and depends on

the warehouse.

5. Each user is given rights by the administrator according to which

he can access the authenticated parts of the software.

6. Customers are given passwords by which they can access the

site.


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SOFTWARE/PACKAGE USED

Microsoft Visual Studio .NET

Visual Studio is a complete suite of tools for building both desktop and

team-based Enterprise Web applications. In addition to building high-

performing desktop applications, you can use Visual Studio's powerful

component-based development tools and other technologies to

simplify team-based design, development, and deployment of

Enterprise solutions.

Visual Studio .NET is a complete set of development tools for building

ASP Web applications, XML Web services, desktop applications, and

mobile applications. C# .Net, Visual C++ .NET, and Visual C# .NET all

use the same integrated development environment (IDE), which allows

them to share tools and facilitates in the creation of mixed-language

solutions. In addition, these languages leverage the functionality of the

.NET Framework, which provides access to key technologies that

simplify the development of ASP Web applications and XML Web

services.

Visual Studio .NET Highlights

Some of the latest features available in the Visual Studio .NET are:


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Language Enhancements

Microsoft Visual Basic, Microsoft C++, and Microsoft JScript have all

been updated to meet your development needs. Additionally, a new

language, Microsoft C#, has been introduced. These languages

leverage the functionality of the .NET Framework, which provides

access to key technologies that simplify the development of ASP Web

applications and XML Web services

The .NET Framework

The .NET Framework is a new computing platform that simplifies

application development in the highly distributed environment of theInternet. The .NET Framework is designed to fulfill the following

objectives:

To provide a consistent object-oriented programming

environment whether object code is stored and executed locally,

executed locally but Internet-distributed, or executed remotely.

To provide a code-execution environment that minimizes

software deployment and versioning conflicts.

To provide a code-execution environment that guarantees safe

execution of code, including code created by an unknown or

semi-trusted third party.

To provide a code-execution environment that eliminates the

performance problems of scripted or interpreted environments.

To make the developer experience consistent across widely

varying types of applications, such as Windows-based

applications and Web-based applications.

To build all communication on industry standards to ensure that

code based on the .NET Framework can integrate with any other

code.


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The .NET Framework has two main components: the common

language runtime and the .NET Framework class library. The

common language runtime is the foundation of the .NET Framework.

You can think of the runtime as an agent that manages code at

execution time, providing core services such as memory management,

thread management, and remoting, while also enforcing strict type

safety and other forms of code accuracy that ensure security and

robustness. In fact, the concept of code management is a fundamental

principle of the runtime. Code that targets the runtime is known as

managed code, while code that does not target the runtime is known

as unmanaged code. The class library, the other main component of

the .NET Framework, is a comprehensive, object-oriented collection of

reusable types that you can use to develop applications ranging from

traditional command-line or graphical user interface (GUI) applications

to applications based on the latest innovations provided by ASP.NET,

such as Web Forms and XML Web services.

The .NET Framework can be hosted by unmanaged components that

load the common language runtime into their processes and initiate

the execution of managed code, thereby creating a software

environment that can exploit both managed and unmanaged features.

The .NET Framework not only provides several runtime hosts, but also

supports the development of third-party runtime hosts.

Features of the Common Language Runtime

The common language runtime manages memory, thread execution,

code execution, code safety verification, compilation, and other system

services. These features are intrinsic to the managed code that runs on

the common language runtime.


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With regards to security, managed components are awarded varying

degrees of trust, depending on a number of factors that include their

origin (such as the Internet, enterprise network, or local computer).

This means that a managed component might or might not be able to

perform file-access operations, registry-access operations, or other

sensitive functions, even if it is being used in the same active

application.

The runtime also enforces code robustness by implementing a strict

type- and code-verification infrastructure called the common type

system (CTS). The CTS ensures that all managed code is self-

describing. The various Microsoft and third-party language compilersgenerate managed code that conforms to the CTS. This means that

managed code can consume other managed types and instances,

while strictly enforcing type fidelity and type safety.

In addition, the managed environment of the runtime eliminates many

common software issues. For example, the runtime automatically

handles object layout and manages references to objects, releasing

them when they are no longer being used. This automatic memory

management resolves the two most common application errors,

memory leaks and invalid memory references.

The runtime also accelerates developer productivity. For example,

programmers can write applications in their development language of

choice, yet take full advantage of the runtime, the class library, and

components written in other languages by other developers. Any

compiler vendor who chooses to target the runtime can do so.

Language compilers that target the .NET Framework make the features

of the .NET Framework available to existing code written in that

language, greatly easing the migration process for existing

applications.


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.NET Framework Class Library

The .NET Framework class library is a collection of reusable types that

tightly integrate with the common language runtime. The class library

is object oriented, providing types from which your own managed code

can derive functionality. This not only makes the .NET Framework

types easy to use, but also reduces the time associated with learning

new features of the .NET Framework. In addition, third-party

components can integrate seamlessly with classes in the .NET

Framework.

For example, the .NET Framework collection classes implement a set of

interfaces that you can use to develop your own collection classes.

Your collection classes will blend seamlessly with the classes in the

.NET Framework.

As you would expect from an object-oriented class library, the .NET

Framework types enable you to accomplish a range of common

programming tasks, including tasks such as string management, data

collection, database connectivity, and file access. In addition to these

common tasks, the class library includes types that support a variety of

specialized development scenarios. For example, you can use the .NET

Framework to develop the following types of applications and services:

Console applications.

Scripted or hosted applications.

Windows GUI applications (Windows Forms).

ASP.NET 20052005applications.

XML Web services.

Windows services.


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For example, the Windows Forms classes are a comprehensive set of

reusable types that vastly simplify Windows GUI development. If you

write an ASP.NET 20052005Web Form application, you can use the

Web Forms classes.

Visual Studio .NET 2005

C#. Net is one of the easiest programming tool to master. With some

basic guidance, anybody could come up with a nice little windows-

based program within a short time, age is not the limit. In addition to

this, Visual Basic enables one to you could develop very advance and

powerful applications. Indeed, Visual Basic 6.0 even allows you todevelop web applications.


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C# .Net, the next generation of Visual Basic, is designed to be the

easiest and most productive tool for creating .NET applications,

including Windows applications, Web Services, and Web applications.

While providing the traditional ease-of-use of Visual Basic

development, C# .Net also allows optional use of new language

features. Inheritance, method overloading, structured exception

handling, and free threading all make Visual Basic a powerful object-

oriented programming language. C# .Net fully integrates with the .NET

Framework and the Common Language Runtime, which together

provide language interoperability, simplified deployment, enhanced

security, and improved versioning support.

Asp.Net 200520052005 is the second release of C# .Net, building on

the high productivity and outstanding performance of the first release.

Using a single programming model, Asp.Net 200520052005 enables

you to easily create rich desktop applications for Microsoft Windows,

and powerful Web applications. This release also includes integrated

support for the creation of applications for wireless, Internet-enabled

hand-held devices. You can accomplish these capabilities using the

Visual Basic programming skills that you already have. Unless

otherwise noted, all of the features listed below are available in every

member of the Visual Studio family product line which enables C# .Net

development including: Asp.Net 200520052005 Standard, Visual

Studio .NET 2005 Professional, Visual Studio .NET 2005 Enterprise

Developer, and Visual Studio .NET Enterprise Architect.

Its Features include:

1.Powerful Windows-based Applications in Less Time


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In addition to great C# .Net 2002 features such as a powerful new

forms designer, an in-place menu editor, and automatic control

anchoring and docking, Asp.Net 200520052005 delivers new

productivity features for building more robust applications easily and

quickly. With an improved integrated development environment (IDE)

and a significantly reduced startup time, Asp.Net 200520052005 offers

fast, automatic formatting of code as you type, improved

IntelliSense, an enhanced object browser and XML designer, and

much more.

2. Direct Access to the Platform

Visual Basic developers have full access to the powerful capabilities

available in the new and improved .NET Framework 1.1. Now,

developers can easily program system services including the event log,

performance counters, and file system eliminating the need to use

cumbersome 'Declare' statements. The new Windows Service project

template enables Visual Basic developers to build real Microsoft

Windows NT Services. Please note, programming against Windows

Services and creating new Windows Services is not available in C# .Net

Standard, it requires Visual Studio 2005 Professional, or higher.

3. .COM Interoperability

Maintain your existing code without the need to recode. COM

interoperability enables you to leverage your existing code assets and

offers seamless bi-directional communication between Visual Basic 6.0

and C# .Net applications.

4. Web-based Applications

Create Web solutions in Asp.Net 200520052005 using the shared Web

Forms Designer and the familiar "drag and drop to build your forms,

double-click and write code to respond to events" mechanism. New to


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Asp.Net 200520052005 is an enhanced HTML Editor for working with

complex Web pages. Use IntelliSense technology and tag completion,

or choose the WYSIWYG editor for visual authoring of interactive Web

applications.

5. Full Object-Oriented Constructs

Create reusable, enterprise-class code using full object-oriented

constructs. Language features include full implementation inheritance,

encapsulation, and polymorphism. Structured exception handling

provides a global error handler and eliminates spaghetti code.

6. Simplified Deployment

With Asp.Net, you can build applications more rapidly and deploy and

maintain them with greater efficiency. Together, Asp.Net 20052005and

the new .NET Framework 1.1 solve your application setup and

maintenance problems and make "DLL Hell" a thing of the past. Side-

by-side versioning enables multiple versions of the same component to

live safely on the same machine so that applications can consume a

specific version of a component. XCOPY-deployment and Web auto-

download of Windows-based applications combine the simplicity of

Web page deployment and maintenance with the power of rich,

responsive Windows-based applications

7. Mobile Applications

Asp.Net 2005and the .NET Framework 1.1 now offer integrated support

for developing mobile Web applications for more than 200 Internet-

enabled mobile devices. These new features give developers a single,

mobile Web interface and programming model to support a broad

range of Web devices, including WML 1.1 for WAPenabled cellular

phones, compact HTML (cHTML) for i-Mode phones, and HTML for

Pocket PC, handheld devices, and pagers.


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8. XML Web Services

XML Web services enable you to call components running on any

platform using open Internet protocols. Working with XML Web services

is easier than ever in Asp.Net, where enhancements simplify the

discovery and consumption of XML Web services that are located

within your firewall. XML Web services can be built as easily as you

would build any class in Visual Basic 6.0. The new XML Web service

project template builds all underlying Web service infrastructure for

you.

9. Reuse Existing Investments

Reuse all your existing ActiveX Controls. Windows Forms in Asp.Net

20052005provide a robust container for existing ActiveX controls. In

addition, full support for existing ADO code and data binding enable a

smooth transition to Asp.Net.

10. Upgrade Wizard

Upgrade your code to receive all of the benefits of Asp.Net. The C#

.Net Upgrade Wizard, available in Asp.Net 20052005Standard Edition,

and higher, upgrades up to 95 percent of existing Visual Basic code

and forms to C# .Net with new support for Web classes and User

Controls.

11. The Easiest, Most Popular Language

Develop applications using the most readable and easy-to-write

programming language available. Background compilation provides

instant feedback and squiggles for error detection.


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12. The Largest Developer Community

Incorporate resources, components, and code from more than 3 million

Visual Basic developers worldwide. Utilize components from the

immense third-party control vendor market to build rich .NET-

connected applications.


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Active Server Pages

ASP is a server-side scripting feature that can be installed with IIS 5 on

Windows 2000. Earlier versions of IIS and ASP were included with IIS 3

and 4 (NT Option Pack).

Once you've installed Windows 2000 with IIS 5, you're ready to create

scripts that run on your server and generate pages and Web content.

Active Server Pages are HTML pages that contain scripts which are

processed on the server. The result of the script is converted to HTML

before being sent to the Web browser. These server-side scripts,

written in VB Script, JScript, Perl or other scripting language, can make

use of custom or packaged ActiveX Server components to extend the

Web server with application-specific functionality. Because only HTML

need be sent to the client, a user can access the pages using a wide

variety of browsers on different operating systems. Figure 1 shows a

schematic of the processing behind a browser request to an ASP page.


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Figure 1. Active Server Pages is a powerful Web application

development framework for building dynamic Web sites.

Since an ASP page is an HTML document, all HTML tags are allowed in

the ASP file and can be used normally. ASP files provide the ability to

dynamically generate HTML tags within the source ASP page before it

is sent to the browser. You can freely include server side script

anywhere in the ASP file and intermingle it with HTML.

Specifically, Active Server Pages provide the following core

functionality:

Server-side scripting. The ability to embed scripting such as

VB Script, JScript, Perl, or other language syntax directly in an

HTML page for execution on the Web server as opposed to the

Web browser.

Flexible Web-to-database connectivity. Through server-

side scripting and Active Data Objects (ADO), developers can

easily build rich database functionality into their Web sites.

State Management. Active Server Pages provide the ability to

easily track and manage application state on a per-user, per-

application, and per-server basis using built-in objects. This helps

overcome the limitations of the stateless HTTP protocol for

building rich Web applications.

Active Server Components. Perhaps the most important

feature of Active Server pages is the ability to instantiate and

use programmable components. These components can be

created in tools such as Visual Basic, Visual C++, Visual J++,

Borland Delphi and Powersoft PowerBuilder. This enables


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developers to integrate Web applications with existing

client/server systems.

The Scripting Engine

Active Server Pages features an environment that processes scripts

that may be incorporated into HTML pages. It is not a scripting

language. It contains specific language-specific syntax required for

operations, based on the scripting engine being used.

VBScript and JScript scripting languages are contained within ASP. The

default scripting language is VBScript, but this can easily be changed

to JScript.

Scripts are written in languages that have specific rules. A user must

employ the correct syntax for successful application. To use another

scripting language, the server must run the scripting engine that

understands the language. Users may refer to Using Scripting

Languages for more information on changing the primary scripting

language default, use of VBScript, JScript and other scripting languages

with ASP.

Java Script

JavaScript is used in millions of Web pages to improve the design,

validate forms, and much more. JavaScript was developed by Netscape

and is the most popular scripting language on the internet.

JavaScript works in all major browsers that are version 3.0 or higher.


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What is JavaScript?

JavaScript was designed to add interactivity to HTML pages

JavaScript is a scripting language - a scripting language is a

lightweight programming language

A JavaScript is lines of executable computer code

A JavaScript is usually embedded directly in HTML pages

JavaScript is an interpreted language (means that scripts execute

without preliminary compilation)

Everyone can use JavaScript without purchasing a license

JavaScript is supported by all major browsers, like Netscape and

Internet Explorer

What can a JavaScript Do?

JavaScript gives HTML designers a programming tool :

HTML authors are normally not programmers, but

JavaScript is a scripting language with a very simple

syntax! Almost anyone can put small "snippets" of code

into their HTML pages

JavaScript can put dynamic text into an HTML page

A JavaScript statement like this: document.write("" +

name + "") can write a variable text into an HTML

page

JavaScript can react to events :A JavaScript can be set to execute when something

happens, like when a page has finished loading or when a

user clicks on an HTML element

JavaScript can read and write HTML elements :


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A JavaScript can read and change the content of an HTML

element

JavaScript can be used to validate data :

A JavaScript can be used to validate form data before it is

submitted to a server, this will save the server from extra

processing

VB Script

VBScript is a Microsoft technology that requires Microsoft's Internet

Explorer!

VBScript is a script version of visual basic supported by Internet

Explore 3.0 and above. With VB Script, you can make your web site

dynamic and interactive. VB Script code is interpreted as an script by

the browser and Visual Basic terms are used. For example declaring a

variable, writing sub, or function in VB Script is done similar to Visual

Basic but keep in mind that Visual Basic is programming language for

applications while VB Script is small script version coded with HTML or

ASP documents.

To place VB Script with ASP or HTML document, use . With this term script tells the browser that the content

from this tag to the end tag to be interpreted as script

language. We also inform the browser that this is a VB Script by setting

the language equal to "vbscript". VB Script code can be placed in head

or body section of any HTML document depends on the favored result.

The head section is good place to insert any procedures while the body

section is good place to execute the final results.

What is VBScript?

VBScript is a scripting language


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To build all communication on industry standards to ensure that

code based on the Asp Framework can integrate with any other

code.

The ASP Framework can be hosted by unmanaged components

that load the common language runtime into their processes and

initiate the execution of managed code; thereby creating a

software environment that can exploit both managed and

unmanaged features. The asp Framework not only provides

several runtime hosts, but also supports the development of

third-party runtime hosts.

For example, ASP hosts the runtime to provide a scalable,

server-side environment for managed code. ASP works directly

with the runtime to enable ASP applications.


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Datatypes:Datatypes are the propertiesof each field. A field only has 1 datatype.FieldName) Student LastNameDatatype) Text

ADO .NET

ADO .NET is extremely flexible and dynamic and you can do anything.A simplified diagram of ADO .NET objects was given below:


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The Active-X data object data control (ADODC) allows the user tocreate a connection to the data source. A connection can beestablished to any type of database whether relational or non-relational, local or remote. It provides an object-oriented programming

interface for accessing a data source using an OLE DB data provider.

The ADO model has three main components: the connection object,the command object, and the recordset object.

Objects

Connection Object:The connection object is the highest-level object in the ADO objectmodel. It is used to make a connection between your application andan external data source, here Microsoft Sql server.

Command Object:The command object is used to build queries, including user-specificparameters, in order to access records from a data source. Typically,these records are returned in a recordset object.

Recordset Object:The recordset object is used to access records returned from a SQLquery. Using this object, you can navigate through the recordsreturned, modify the existing record, add new record or delete specificrecords.


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The main benefit of this, and one of the greatest innovations of ADO.NET, is that once you build a DataSet in your project, you can processit in about the same way no matter what the original source of the data

was. It doesn't really matter to your program where the data camefrom. The DataAdapter objects provide the unique capability thatdifferent sources of data require but they all create the same DataSetobject.

A key advantage is that this means ADO .NET works great with muli-tiered

('client/server' or 'client/middleware/server') systems -- such as the Internet!

After a Dataset is created, your program can disconnect from the actual

physical source of the data (the database) and only needs to reconnect once

either a change or more data is needed. A Dataset can be thought of as being

like a custom database just for your program. There are tables, columns,

relationships, constraints, views, and so forth. Changes to the 'real' database

are communicated using messages (that is, SQL commands in our case) and

this further isolates your program from changes, differences, or even

problems (such as the database being taken offline) to the 'real' database.


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ANALYSIS

Data Flow Diagrams (DFDS).

Entity Relationship Diagram (ER-Diagram).

Structured charts.

Data flows.

Database Design.

DATA FLOW DIAGRAMS (DFDS)

A DFD is a graphical representation that depicts information flow and the

transitions that are applied as data now from input to output, the basic form of a DFD is

also known as a Data Flow graph, or a Bubble chart.

DFD may be used to represent a system or software at any level of abstraction.

DFDS can be portioned into levels that represent increasing information flow and

functional detail.A level 0 DFD, also called a fundamental system model or a context model,

represents the entire software element or a single bubble with input and output data

indicated by incoming & outgoing arrows, respectively.


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Information

Query from

Members

Query solved

Use Case Diagram

Customer

SuppliersDetails

RetailerDetails

Products

Details

Parts Details

Sub location in

charges Details

Users

Login

Masters

Receiving

Billing

Report

Shipment

Graph


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Activity Diagram

Customer Users

Login Masters

Receiving

NoYes

Send Validation Error

message

Show Details

New Customer

Billing

Shipment

Report

Graph

Start

Stop

Validation


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Zero level DFD

Client database

Gathering information

Gathering

QueryQuery

Generic

information

Details information database

GatheringInformation

Stockist databaseBrand report

database

Pharma

Helpline Customer


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ERDIAGRAM

Users

User

Name

Passwor

d

HasSales and Customer

Tracking System

Suppliers

BName

CName

Gender

Sid Address

Website

CPerson

Email

Photo

Retailer

RName

Address

Pno

Co.Name MNo

Email

Photo

Manage

Manage

Manage Products

ID

Name

Remarks

PartsProName

PName

Qty.

Cost.


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ManageSub location

Country

State

City

Manage Purchase Order

RName

CName

Gender

Co.Name Address

Date

ProName

Total

SNo.

Cost

Qty.

MNO

Billing

Purchase Order

AdministrativeInventoryManage

Manage TransferInventory

Put Inventory


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ENTITY RELATIONSHIP DIAGRAM

ER Diagrams are used to represent the output relationship pair. It was originally

proposed for the design originally of relational database system. A set primary

component is identified for the ER Diagrams, data objects, attributes, relationship and

various type indicators.

This primary purpose of ER Diagram is to represent data object & their

relationships. Data objects are real world entities represents by a labeled rectangle. A

labeled diamond represents relationships. Connections between data objects and

relationships are established using a special symbol that indicates cardinally and

modularity.

ER notations

Entity

Relationship


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Attribute

Composite attribute

ENTITY RELATIONSHIP DIAGRAM (ER-DIAGRAM)

E

E1

E1 E2

E2

R

R

R


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ER- DIAGRAMSHOWINGCUSTOMERAND PHARMA HELPLINE RELATIONSHIP

STRUCTURED CHARTS

Structured charts are rough guidelines that explain the working of the program.

The structure chart of the program is a graphical representation of its structure. Thestructure of a program is made up of the modules of that program together with the

interconnections between modules. The general structured chart about the working of

Pharma helpline system i.e. as follows:

Pharma Helpline

Clientinformation

Generic nameinformation

Stockistinformation

Report

Brandinformation


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DATA DICTIONARY

User tabel

Rid: A unique ID that is allocated to each Customer

in order to identify him.

Name: The name of the New Customer.

FName: The Father name of the New Customer.

Gender: The Gender of the New Customer.

Quali: The Qualification of the New Customer.

DOB: The Date of Birth of the New Customer.

Address: The Address of the New Customer.

MobileNo: The Mobile Number of the New Customer.

UName: The User Name of the New Customer.

Pass: The Password of the New Customer.

Photo: The Photo of the New Customer.


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Suppliers table

Rid: A unique ID that is allocated to each in order

Suppliers to identify him.

Sid: A unique ID that is allocated to each in order

Suppliers to identify him.

BName: The Business Name of the Suppliers.

CName: The Contact Name of the Suppliers.

Gender: The Gender of the Suppliers.

Address: The Address details of the suppliers.

Mob: The contact details of the Suppliers.

Email: The contact details of the Suppliers.

Website: The contact details of the Suppliers.

CPerson: The contact person of the Suppliers.

Photo: The Photo of the Suppliers.


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Retailer table

Rid: A unique ID that is allocated to each Item that is

in the catalogue of the warehouse in order to

identify it.

CoName: The name of the Retailer Company.

RName: The name of the Retailer.

Address: The Address of the Retailer.

PNo: The phone Number of the Retailer.

MNo: The contact number of the Retailer.

Email: The Email address of the Retailer.

Photo: The Photo of the Retailer.

Products table



identify it.

Id: A unique ID of the Products.

Name: The name of the Products.


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Remarks: The Products of Remarks.

Parts table



identify it.

ProName: The name of the Products.

PName: The Part name of the Products.

Qty: The Quantity of the Parts.

Cost: The Cost of the Parts.

Remarks: The Parts of Remarks.

Sublocaton table



identify it.

Country: The Name of the Country.

State: The name of the State.

SLocation: The sub location of the State.


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Purchase table


Purchase to identify him.

CoName: The name of the Company Name.

RName: The Name of the Retailer.

Address: The Address details of the Retailer.

Mob: The contact details of the Retailer.

Email: The contact details of the Retailer.

Date: The Purchase Date.

SNo: The Bill Number of the Purchase.

RefNo: The Reference number of the Purchase.





Total: The Total Cost of the Parts.


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TInventory table


Transfer Inventory to identify him.

Date: The date of Transfer Inventory.



ProName1: The name of the Products.

Remarks1: The Products of Remarks.

Parts: The Part name of the Products.

Parts1: The Part name of the Products.

Billing table


Billing to identify him.

BillNo: The Bill No of the Billing.

Date: The date of the Billing.


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Address: The Address details of the Retailer.

Mob: The contact details of the Retailer.

Email: The contact details of the Retailer.



Des: The Description of the Part.

Stotal: The Sub total of the Parts.

Vat: The vat (%) in parts.

TCartage: The Transport Cartage fair of the parts.

PExpense: The Packing Expense fair of the parts.

RounOff: The Round off of the parts.

GrandTotal: The Grand Total of the Parts.



Disc: The Discount (%) of the Part.

Total: The Total Cost of the Parts.


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CHAPTER 6: SYSTEMCHAPTER 6: SYSTEMDESIGNDESIGN

FORM DESIGN

frmLogin.cs


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frmMain.cs


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frmSuppliers.cs


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frmRetailer.cs


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frmProducts.cs


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frmPart.cs


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frmSubLocation.cs


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frmPurchaseOrder.cs


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frmBilling.cs


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frmTInventory.cs


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frmViewIBalance.cs

FrmviewITranstions.cs


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frmInventoryReport.cs


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frmPOReport.cs

frmAdminReport.cs


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CHAPTER 7: SYSTEMCHAPTER 7: SYSTEM

TESTINGTESTING

TESTING

Software testing is any activity aimed at evaluating an attribute or

capability of a program or system and determining that it meets its

required results. Although crucial to software quality and widely

deployed by programmers and testers, software testing still remains

an art, due to limited understanding of the principles of software. The

difficulty in software testing stems from the complexity of software: we

cannot completely test a program with moderate complexity. Testing is

more than just debugging. The purpose of testing can be quality

assurance, verification and validation, or reliability estimation. Testing


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can be used as a generic metric as well. Correctness testing and

reliability testing are two major areas of testing. Software testing is a

trade-off between budget, time and quality.

Software bugs will almost always exist in any software module with

moderate size: not because programmers are careless or irresponsible,

but because the complexity of software is generally intractable -- and

humans have only limited ability to manage complexity. It is also true

that for any complex systems, design defects can never be completely

ruled out.

There are two types of testing required in software:

Black-box Testing

The black-box approach is a testing method in which test data are

derived from the specified functional requirements without regard to

the final program structure. It is also termed data-driven, input/output

driven or requirements-based testing. Because only the functionality of

the software module is of concern, black-box testing also mainly refers

to functional testing -- a testing method emphasized on executing the

functions and examination of their input and output data. The tester

treats the software under test as a black box -- only the inputs, outputs

and specification are visible, and the functionality is determined by

observing the outputs to corresponding inputs. In testing, various


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inputs are exercised and the outputs are compared against

specification to validate the correctness. All test cases are derived

from the specification. No implementation details of the code are

considered.

It is obvious that the more we have covered in the input space, the

more problems we will find and therefore we will be more confident

about the quality of the software. Ideally we would be tempted to

exhaustively test the input space. But as stated above, exhaustively

testing the combinations of valid inputs will be impossible for most of

the programs, let alone considering invalid inputs, timing, sequence,

and resource variables. Combinatorial explosion is the major roadblock

in functional testing. To make things worse, we can never be sure

whether the specification is either correct or complete. Due to

limitations of the language used in the specifications (usually natural

language), ambiguity is often inevitable. Even if we use some type of

formal or restricted language, we may still fail to write down all the

possible cases in the specification. Sometimes, the specification itself

becomes an intractable problem: it is not possible to specify precisely

every situation that can be encountered using limited words. And

people can seldom specify clearly what they want -- they usually can

tell whether a prototype is, or is not, what they want after they have

been finished. Specification problems contribute approximately 30

percent of all bugs in software.

The research in black-box testing mainly focuses on how to maximize

the effectiveness of testing with minimum cost, usually the number of

test cases. It is not possible to exhaust the input space, but it is

possible to exhaustively test a subset of the input space. Partitioning is

one of the common techniques. If we have partitioned the input space

and assume all the input values in a partition is equivalent, then we


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only need to test one representative value in each partition to

sufficiently cover the whole input space. Domain testing partitions the

input domain into regions, and considers the input values in each

domain an equivalent class. Domains can be exhaustively tested and

covered by selecting a representative value(s) in each domain.

Boundary values are of special interest. Experience shows that test

cases that explore boundary conditions have a higher payoff than test

cases that do not. Boundary value analysis requires one or more

boundary values selected as representative test cases. The difficulties

with domain testing are that incorrect domain definitions in the

specification can not be efficiently discovered.

Good partitioning requires knowledge of the software structure. A good

testing plan will not only contain black-box testing, but also white-box

approaches, and combinations of the two.

White-box testing

Contrary to black-box testing, software is viewed as a white-box, or

glass-box in white-box testing, as the structure and flow of the

software under test are visible to the tester. Testing plans are made

according to the details of the software implementation, such as

programming language, logic, and styles. Test cases are derived from

the program structure. White-box testing is also called glass-box

testing, logic-driven testing or design-based testing.

There are many techniques available in white-box testing, because the

problem of intractability is eased by specific knowledge and attention

on the structure of the software under test. The intention of exhausting

some aspect of the software is still strong in white-box testing, and

some degree of exhaustion can be achieved, such as executing each


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line of code at least once (statement coverage), traverse every branch

statements (branch coverage), or cover all the possible combinations

of true and false condition predicates (Multiple condition coverage).

Control-flow testing, loop testing, and data-flow testing, all maps the

corresponding flow structure of the software into a directed graph. Test

cases are carefully selected based on the criterion that all the nodes or

paths are covered or traversed at least once. By doing so we may

discover unnecessary "dead" code -- code that is of no use, or never

get executed at all, which cannot be discovered by functional testing.

In mutation testing, the original program code is perturbed and many

mutated programs are created, each contains one fault. Each faulty

version of the program is called a mutant. Test data are selected based

on the effectiveness of failing the mutants. The more mutants a test

case can kill, the better the test case is considered. The problem with

mutation testing is that it is too computationally expensive to use. The

boundary between black-box approach and white-box approach is not

clear-cut. Many testing strategies mentioned above, may not be safely

classified into black-box testing or white-box testing. It is also true for

transaction-flow testing, syntax testing, finite-state testing, and many

other testing strategies not discussed in this text. One reason is that all

the above techniques will need some knowledge of the specification of

the software under test. Another reason is that the idea of specification

itself is broad -- it may contain any requirement including the

structure, programming language, and programming style as part of

the specification content.

We may be reluctant to consider random testing as a testing

technique. The test case selection is simple and straightforward: they

are randomly chosen. Study in indicates that random testing is more

cost effective for many programs. Some very subtle errors can be


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discovered with low cost. And it is also not inferior in coverage than

other carefully designed testing techniques. One can also obtain

reliability estimate using random testing results based on operational

profiles. Effectively combining random testing with other testing

techniques may yield more powerful and cost-effective testing

strategies.


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CHAPTER 8:CHAPTER 8:DOCUMENTATIONDOCUMENTATION

USERS MANUAL

The following points provide the user sample knowledge on HOW TO

USE the project:

(1) As this project is menu based, on the start up the user will see

the main menu consisting of seven options, the user is

required to click any one of these options.


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(2) According to the option selected, the user will get a new

screen where all the necessary information is asked from him.

The working of this project has been done in such a way that

user is given every information about his current working.

(3) If a new item is to be registered the user will automatically be

asked to enter all the relevant details. If the user wants to

view any details related to customer or supplier the user is

required to just click on the view menu and the record of that

automatically generated.

(4) If some transaction is to be made which can either be

purchase or invoice of items the user will automatically be

asked to enter the relevant details. Also when the user clicks

on the purchase order option the changes are automatically

saved at the backhand.

(5) If the user wants to add, edit or delete the supplier details he

just has to click on Enter/View other information in the main

menu. Automatically the relevant information is asked from

him. The user just has to click on add, edit to save the

changes.

(6) Last but not the least, if the user wants to see the reports that

include list of items that are categorized as customer

information report, product information report user just has to

click on the caption of the report and automatically that

report will be generated.

(7) The Back option in the sub menus enable user to come back

to the previous menu and Exit option in the main menu

enable user to quit from the project itself.

(8) In certain cases it is required that only integer values should

be entered so a validation is made which allows the user to

enter only integer values in that places. Any other value is not

entertained.


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(9) When the user is entering the date a validation has been put

to check that the date entered by the user is a valid one.

(10) Also various type of exception handlers have also been

included throughout the application which raise an error

message when some error occurs while running the

application.


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CHAPTER 9:CHAPTER 9:

CONCLUSIONCONCLUSION

CONCULSION

The system is a step to completely automate the management system

of AIMS, with respect to the customers, Suppliers, items and the

orders. It aims at reducing the time and effort of the officials at AIMS ,

hence enabling proficient resource management. The system is

expected to be a complete CRM solution that will enhance the Clients

business value.

From the features of the system discussed in this report, it is evident

that the objective of this software has been met as per the client

requirements successfully.


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CHAPTER 11: SCOPECHAPTER 11: SCOPE

FUTURE ENHANCEMENTS

Distribution System

If the warehouse has several branches then a proper allotment of

resources and distribution of products should be carried out in an

opposite and efficient manner.

VAT Implementation.

With the advent of Value Added tax in the industry, it will eventually

become essential to consider the new tax system in the generation

of the bills and invoices.


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Providing Dynamic Help

A dynamic application to provide the user with real-time help could

be included to make the application more users friendly.

Use of Bar Codes

Using bar code scanners to log stock movement in or out greatly

improve accuracy and efficiency. Bar code labels can easily be

printed from stock records held in the database.

LIMITATIONS

1. A centralized database increases the possibility of single pointerrors. I.e. any incorrect data in any module of the software will

affect all modules.

2. In case the administrators password is not secure, access can be

obtained to all modules of the software.

ADVANTAGES


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The Online interface simplifies the user interaction with the firm

thus increasing revenues.

A fully automated Database management system simplifies the

work at the companys end.

Easy retention of customers as well as increase in the market

penetration.

Updating customer records is greatly simplified through this

software.

Activation of customer accounts with minimum time lag.

The possibility of unauthorized access is completely eliminated.

SCOPE OF PROGRAM

The Automated Inventory Management System (AIMS) is efficient

software that is being used to maintain customer, supplier, items and

orders accounts related to the submission of orders and supplying

them. This software can be used at various levels of management by

determining the respective rights of users to completely automate the

system as required by the staff of AIMS.


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IMPORTANCE OF WORK

The work carried is of great importance from the CRM point of view. In

addition to this, the other important aspects of developing this

software are:

Simple

The software developed is simple to use by any user without priorknowledge of software development.

Efficient

The software is developed such that maximum no. of transactions

are enabled in minimum time and with minimum errors. Alerts and

checks are provided at every step of the software to eliminate

errors.

Reduced Overhead

The software reduces the overhead of maintaining the database

manually, thus saving on time and effort.

Time Efficient

The development of this software has greatly reduced time taken for

maintaining records, updating records and activating customer

accounts.

Security


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sales & customer tracking

Documents