sales and different forms of technology used in businesses today

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Sales and different forms of technology used in businesses today

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Page 1: Sales and different forms of technology used in businesses today

Sales and different forms of technology used

in businesses today

Page 2: Sales and different forms of technology used in businesses today

Customer-Focused Selling

• "When you're selling, you've got to leave behind the focus on your business and your products and focus instead on your customer and your customer's needs."

Page 3: Sales and different forms of technology used in businesses today

What should we focus on in sales?

Page 4: Sales and different forms of technology used in businesses today

The Bottom line

Page 5: Sales and different forms of technology used in businesses today

These four factors will greatly affect your ability to build a loyal customer base

Page 6: Sales and different forms of technology used in businesses today

Create customer loyalty

Page 7: Sales and different forms of technology used in businesses today

9 Ways to Help You Improve Your Customer

Service

Page 8: Sales and different forms of technology used in businesses today

9 Ways to Help You Improve Your Customer Service

Page 9: Sales and different forms of technology used in businesses today

Summary of Best Practices

Page 10: Sales and different forms of technology used in businesses today

Summary of Best Practices

Page 11: Sales and different forms of technology used in businesses today

Summary of Best Practices

Page 12: Sales and different forms of technology used in businesses today

Just to reiterate the above one more time!

Done right, your customer will notice changes within six

months!

Page 13: Sales and different forms of technology used in businesses today

6 steps to accomplish employee satisfaction:

Page 14: Sales and different forms of technology used in businesses today

6 steps to accomplish employee satisfaction:

Page 15: Sales and different forms of technology used in businesses today

6 steps to accomplish employee satisfaction:

Page 16: Sales and different forms of technology used in businesses today

6 steps to accomplish employee satisfaction:

Page 17: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 18: Sales and different forms of technology used in businesses today

Situation 1

Page 19: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 20: Sales and different forms of technology used in businesses today

Situation 2

Page 21: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 22: Sales and different forms of technology used in businesses today

Situation 3

Page 23: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 24: Sales and different forms of technology used in businesses today

Situation 4

Page 25: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 26: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 27: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 28: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers

Page 29: Sales and different forms of technology used in businesses today

10 ways to respond to angry customers