Safety Management System and

Aerodrome Resource managementfor

AFIS Operators'

AFIS seminar 2010

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SSSafety afety afety MMManagement anagement anagement SSSystemystemystem

regulatory requirementsregulatory requirementsregulatory requirements

ICAO

Annex 11

DOC 4444

DOC 9859 (Safety management manual)

Eurocontrol

ESARR 3

National Regulators

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What is SMS?What is SMS?What is SMS?

The The The 4P4P4P of safety managementof safety managementof safety management

Philosophy - Safety management starts with Management Philosophy

threats to safety; organization’s standards; safety is everyone’s responsibility.

Policy - Specifying how safety will be achieved:

statements of responsibility, authority, and accountability; organizational processes;

safety goals; development of the skills and knowledge.

Procedures - What management wants people to do to execute the policy:

direction to all staff; means for planning, organizing, and controlling; monitoring and

assessing safety status and processes.

Practices - What really happens on the job:

following well designed, effective procedures; avoiding the shortcuts; appropriate take

action when a safety concern is identified.

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Safety CultureSafety CultureSafety Culture

An informed culture

people understand the hazards and risks involved in their own operation

staff work continuously to identify and overcome threats to safety

A just culture

errors must be understood but willful violations cannot be tolerated

the workforce knows and agrees on what is acceptable and unacceptable

A reporting culture

people are encouraged to voice safety concerns

when safety concerns are reported they are analyzed and appropriate action is

taken

A learning culture

people are encouraged to develop and apply their own skills and knowledge to

enhance organizational safety; staff are updated on safety issues by management

safety reports are fed back to staff so that everyone learns the lessons

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The basic safety process of SMSThe basic safety process of SMSThe basic safety process of SMS

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Features of SMSFeatures of SMSFeatures of SMS

Senior management commitment

Safety policy

Safety information

Establishing safety as a core value

Setting safety goals

Hazard identification and risk management

Establishing a safety reporting system

Safety audit/assessment

Accident and incident reporting and investigation

Safety orientation and recurrent training

Emergency response plan

Documentation

Everybody has to be involved© Entry Point North AB

Hazard identification and risk managementHazard identification and risk managementHazard identification and risk management

for AFIS operatorsfor AFIS operatorsfor AFIS operators

L1 EH

S

L2© Entry Point North AB

LIVEWARE 1 (AFIS operator)LIVEWARE 1 (AFIS operator)LIVEWARE 1 (AFIS operator)

Situation awareness

Task load

Distraction

Redundancy

Threat and Error

Competency

Fatigue

Fitness for duty

How do you manage those hazards at your unit?

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LIVEWARE 2 (interactions )LIVEWARE 2 (interactions )LIVEWARE 2 (interactions )

Management

Understands your problems?

Pilots

Communication

Different Situation awareness

Don’t know the airport, procedures

Drivers

Communication

Competency

Different situation awareness

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EnvironmentEnvironmentEnvironment

Weather

Terrain

Physical environment for AFIS

Chairs

Possibility to food

Cold, warmth

Noise

Lightning

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HardwareHardwareHardware

Radio

Telephone

Airport facilities

Stop bars

Signs

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SoftwareSoftwareSoftware

Maps & Charts

Procedures

Checklists

Report forms

Flight safety information

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Safety orientation and recurrent trainingSafety orientation and recurrent trainingSafety orientation and recurrent training

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What is ARM???What is ARM???What is ARM???

CRM TRM ARM

Cockpit ATCO Airport personal

Crew HF & teamwork HF & RWY INC

Company

HF & Teamwork

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What is ARM???What is ARM???What is ARM???

CRM TRM ARM

How to make optimum use of all available resources to

promote safety and enhance efficiency of flight operations

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ARM ObjectivesARM ObjectivesARM Objectives

To develop a strategy to prevent runway incursions at

your airport by raising awareness of the operational

hazards faced every day when working on or around the

runway.

To reach Pilots, Drivers and Air Traffic Controllers

working on the maneuvering area

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ARM contentARM contentARM content

Examination of real incidents involving a

breakdown in team role

What happened?

Why did it happen?

What will you do about it?

Understanding roles and responsibilities of others

involved in Manoeuvering area operations

Create or engage your Local Runway Safety Team

The Aerodrome Operating Authority (which could include a vehicle

driver representative),

Air Navigation Service Providers and

Aircrew representatives from Airlines which operate at the Aerodrome

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