safety management plan...city of columbus fire, emergency medical services ohio state university smh...
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Safety Management PlanFinal Plan
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ANDREW WOLPERT, P.E.
City of Columbus
Deputy Program Manager
SPEAKERS
DIANE NEWTON, PMP
HNTB
Consultant Program Manager
JEFF KUPKO, P.E., PTOE
Michael Baker International
Safety Manager, City of Columbus
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PURPOSE OF THIS WEBINAR
• Share concept development activities from Smart Columbus with stakeholders
WEBINAR CONTENT
• Smart Columbus Program Overview
• Safety Management Plan Overview
• Safety Risk Process and Approach
• Safety Needs
• Key Project Mitigations
• Safety Operational Concept
• How to Stay Connected
• Stakeholder Q&A
WEBINAR PROTOCOL
• All participant lines have been muted during the webinar in order to reduce background noise
• Questions are welcome via chatbox during the Q&A Section
• The webinar recording and presentation materials will be posted on the Smart Columbus website
TODAY’S AGENDA
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SMARTCOLUMBUS OVERVIEW
$40 MILLION78 APPLIED • COLUMBUS WON
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VISION:
To empower our residents to live their best lives through
responsive, innovative and safe mobility solutions.
MISSION:To demonstrate how an intelligent transportation system and
equitable access to transportation can have positive impacts
on every day challenges faced by cities.
OUTCOMES:
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USDOT PORTFOLIO
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USDOT PORTFOLIO - TECHNOLOGIES
Connected Vehicle Environment• 100+ Roadside Units
• 1,500 – 1,800 On-board Units
• 1,240 Light Duty Vehicles
• 430 Transit Vehicles
• 110 Emergency Vehicles• 12 Freight Vehicles
Connected Electric Autonomous Vehicles• Scioto Mile Deployment
• December 2018 – September 2019
• May Mobility• 6 vehicles
• Linden Deployment
• January 2020 – January 2021
• EasyMile
• 2 vehicles
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USDOT PORTFOLIO - SERVICES
Multimodal Trip Planning App• Publicly available app (Pivot)
• Backed by Common Payment System
Smart Mobility Hubs• 6 locations to facilitate FM/LM connections
• Anchored by an interactive kiosk
Mobility Assistance• Research study with app for turn-by-turn navigation• Increase independence
• Up to 30 participants
Prenatal Trip Assistance• Research study to improve transportation for moms-to-be
• Up to 500 participants
Event Parking Management • Publicly available app (ParkColumbus)• Probability of on-street parking
• Reserve private lot/garage spaces
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SAFETY MANAGEMENT PLAN OVERVIEW
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• Defines the methods, processes and organizational structureneeded to meet safety-related goals/requirements.
• Identifies scenarios related to the applications and technologies deployed by the Smart Columbus Project
• Defines safety operational concept: the actions expected to be taken within the deployment to identify safety scenarios and reduce the likelihood and potential impact of each safety scenario
• Focus on physical risk to travelers/participants• The safety and project teams did consider (in a limited way) the security of
participant information when reviewing risks
• Guidelines:• USDOT Guidance for SMP
• Automotive Safety Integrity Level (ASIL): a risk classification scheme defined by the ISO 26262 - Functional Safety for Road Vehicles standard
SMP SCOPE
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IDENTIFICATION OF STAKEHOLDERS
PROJECT TEAMS PARTNERS STAKEHOLDERS/USERS FIRST RESPONDERS
Third Party Developer or Application
City of Columbus Dept. of Public Service Traffic Managers
Mobility Providers City of Columbus Police
COTA City of Columbus Department of Technology NEMT ProvidersCity of Columbus Fire, Emergency
Medical Services
Ohio State University SMH Property Owners: Columbus State
Community College, Metro Library – Linden Branch, St. Stephens Community House
Logistics Providers Clinton Township Police and Fire
Certification and Accreditation ProviderCity of Columbus Light-Duty Vehicle
OperatorsMifflin Township Police and Fire
Managed Care OrganizationsCity of Columbus Ride-hail Vehicle
OperatorsFranklin County Sheriff
Ohio Department of Medicaid Third-Party UsersFranklin County Fire Rescue,
Emergency Medical Services (EMS)
Prenatal Travelers/Application Users
Parking Facilities and Parking Operators
Medical Offices
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• Concept of
Operations
• Guidelines: ASIL,
USDOT SMP
guidance
• Review of other
examples from CV
Pilots
• SMEs from Battelle
• Verified with
stakeholders
SMP DEVELOPMENT PROCESS
Draft: Nov 2018 Interim: Apr 2018 Final: Nov 2019Safety Management:
Ongoing
• System
Requirements
• RFPs
• Definition and
application of rating
rules
• Verified with
stakeholders +
vendors
• ICD, SDD
• Validate
implementation
(Deployment
materials) for live
projects
• Review and update
of rating rules
• Verified with
stakeholders +
vendors
• Safety Reviews -
annual and at critical
project events
• Update of SMP if
necessary
• Verify with
stakeholders +
vendors
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• Safety Scenarios:• System = Program
• Application = Project
• Identification of risks
• Mitigation of risks
• Risk Assessment Review with Project Teams and Stakeholders
• Identification of roles and responsibilities:
• Safety Manager
SMP COMPONENTS AND ACTIVITIES
Source: USDOT
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RELATIONSHIP TO OTHER DELIVERABLES
Project• Vee
• ConOps
• SyRS
• System Architecture
• ICD
• SDD
• Test Plan and Results
• Agile• Operations and Maintenance
Plans
• Test Results
• Institutional Review Board• Research Protocol
• Informed Consent Document
Program
• Data Management Plan
• Data Privacy Plan
• Deidentification Policy
• Privacy Impact Assessment
• Human Use Approval
Summary
• Communications
• Participant Training
• Stakeholder Education
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SAFETY NEEDS
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HARDWARE AND SOFTWARE USES
Project Software Hardware VendorsSmart Columbus Operating System Operating System Data storage Accenture X.O
Connected Vehicle Environment CV Applications OBU, RSU Siemens, Kapsch
Multimodal Trip Planning Application/ Common Payment System
Smartphone Application Smartphone Mtech
Mobility Assistance for Cognitive Disabilities Smartphone Application Smartphone AbleLink
Prenatal Trip Assistance Smartphone Application Smartphone Kaizen Health
Smart Mobility Hubs SMH Software Kiosk IKE Smart City
Event Parking Management (EPM) Smartphone Application Smartphone ParkMobile
Connected Electric Autonomous Vehicles CEAV Software CEAV LiDAR, Radar, cameras, etc.
May Mobility, EasyMile
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IRB BY PROJECT
Project IRB Oversight and Informed Consent?
Smart Columbus Operating
System
No – no participants associated directly with this project
Connected Vehicle
Environment
Yes
Multimodal Trip Planning
Application/Common Payment
System
No – IRB will be consulted as part the performance
measurement process although informed consent will not be
required for the project’s demonstration.
Mobility Assistance for
Cognitive Disabilities
Yes – users are from a protected class
Prenatal Trip Assistance Yes – users are from a protected class
Smart Mobility Hubs No – IRB will be consulted as part the performance
measurement process although informed consent will not be
required for the project’s demonstration.
Event Parking Management No – IRB will be consulted as part the performance
measurement process although informed consent will not be
required for the project’s demonstration.
Connected Electric
Autonomous Vehicles
No – IRB will be consulted as part the performance
measurement process although informed consent will not be
required for the project’s demonstration.
The SMP informs the IRB process by defining the risks and
mitigations for the research protocol and informed consent
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• Source:
• Engineering judgment
• Review of similar pilots and projects
• Development of rating rules
• Assessment:
• Severity
• Exposure
• Controllability
• Factors:
• Impact of new and emerging technologies
IDENTIFY SAFETY SCENARIOS
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• Three steps:
• An analysis
identifying the risks
• Making judgements
on the tolerability of
the risks
• Mitigation of the risks
• Conducted following
the ISO 26262 ASIL
determination matrix
shown
RISK ASSESSMENT
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SMART COLUMBUS RATING RULES
Rule Description Rating Score
S-A Any incident where a vehicle strikes a pedestrian is severe. S3 3
S-B
A malfunction that cannot lead to a vehicle striking a vehicle, a pedestrian, or a fixed object is at most an inconvenience.
Pedestrians are assumed to be able to avoid fixed objects and one another. Missed messages do not themselves cause a
crash.
S0a 0
S-C A low speed crash is assumed to cause minor injuries S1 1
S-D Vehicle-to-vehicle or vehicle-to-fixed-object crashes where the speed limit is 25 mph or below S2 2
S-QSafety concern when encountered in an assault related situation.
S2 2
Rule Description Rating Score
E-AExisting policy or tested equipment prevents a scenario and it can be argued that the deployment will not disrupt the existing
protections.E0 0
E-B Rare, extreme weather events, such as lightning strikes, hurricane landfall, and deep snow E1 1
E-E All organizations will experience staff turnover which can lead to untrained employees. E2 2
E-H A designed-in fault that affects every trip or an application expected to activate on every or nearly every trip E4 4
E-I A designed-in fault that affects applications expected to activate only occasionally E3 3
E-W A designed-in fault that is manifested to occur rare or never. E0 0
Rule Description Rating Score
C-B Ignoring or missing a message that calls for action is an incorrect response. C1 1
C-DDistractions other than frequent unwarranted messages, such as displays that are difficult to interpret or loose equipment, can
cause the driver to miss important external information.C2 2
C-F A driver who misinterprets a signal or misunderstands the desired response and behaves inappropriately. C3 3
C-M Participant will notice nothing unusual and normal movement is the proper course. C0 0
C-ZC Harm that occurs due to distracted driving C3 3
Severity
Exposure
Controllability
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KEY PROJECT MITIGATIONS
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RISK DASHBOARD
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2
5
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10
4
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1514
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19OS
CVE
MMTPA
SMH
MAPCD
PTA
EPM
CEAV
Outer Ring – Number of Risks per Project
Inner Ring – Risks Requiring Safety Operational Concept
2323
- Ability to commit a cyber or physical crime
- Exposure of personal information
- Identity theft
- Unauthorized access to restricted data- Access to PII- Vulnerabilities of data transmission and
storage
- Combining datasets to reidentify
- DMP- DPP- Deidentification policy- No ingestion of PII
- Align with best practices- Data security and regular patches and updates- Strong password requirements
RISK ASSESSMENT BY PROJECT - OS
MITIGATIONS
RISKS IMPACTS
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RISK ASSESSMENT BY PROJECT - OS
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- QM A B C D
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- Vehicle crashes
- Disruption of traffic operations
- False or inaccurate alerts
- Unauthorized access to data
- Safety of travelers (vehicle, transit, paratransit,
pedestrian)
- Hacking of system and devices- Driver distraction- Communications issues- Information/data accuracy- Installation issues- Training deficiencies- Power outages
- Informed Consent Document- Training materials- Device monitoring- Security credentials
- Position correction
RISK ASSESSMENT BY PROJECT - CVE
MITIGATIONS
RISKS IMPACTS
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RISK ASSESSMENT BY PROJECT - CVE
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- QM A B C D
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- Vehicle crashes
- VRU crashes and injuries
- VRUs interrupting operations
- Injuries to passengers
- Untrained operators
- Not sufficiently tested
- Untrained emergency responders
- Speed of the shuttle vs. other traffic- VRU interactions- Boarding/alighting
- Operational characteristics of AV vs. expectation
- Training of the operators- Testing and validating the system- Changing road conditions
- Robust operator training plan and certification- Traffic calming and mitigations- Public outreach - Thorough testing plan and procedures
- Emergency responder tabletop exercise- Detailed Standard Operating Procedures
RISK ASSESSMENT BY PROJECT - CEAV
MITIGATIONS
RISKS IMPACTS
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RISK ASSESSMENT BY PROJECT - CEAV
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7
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- QM A B C D
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- Delayed or frequent emergency response
- Waiting in an unsafe situation, such as weather
- Vehicle and VRU crashes
- Injuries due to tripping
- Unable to plan or book a trip at the kiosk
- Emergency call button location and activation- Delays at hubs- Additional traffic and modal interactions- Tripping hazards of dockless devices- Interruption to access of the kiosk- Not using proper safety equipment (helmets)- Access to interior kiosk
- Engagement with law enforcement- Multiple transportation options available- Designated zones for different mobility options- Dockless device zones
- Planned maintenance times- Posting of lobby hours- Outreach events at launch for awareness of laws and
safety
RISK ASSESSMENT BY PROJECT - SMH
MITIGATIONS
RISKS IMPACTS
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RISK ASSESSMENT BY PROJECT - SMH
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- QM A B C D
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- Unable to execute a trip
- Unable to plan and book a trip
- Injury due to distraction
- Crime committed by tracking individual
- Unable to pay for a trip
- Travel impacts due to incidents or events- Modes not readily available- Failure/maintenance modes impact service- Distraction of using phone to navigate- Hacking and monitoring of a traveler- Cannot access a PayNearMe store to add $- Assault related to ride-hailing trip
- Alternate travel modes are presented- COTA customer care number included in the app- Planned maintenance modes- No-fail architecture
- Public outreach and swipe screens in app- Strong restrictions on data and security- Provide map and hours of PayNearMe locations- 911
RISK ASSESSMENT BY PROJECT – MMTPA/CPS
MITIGATIONS
RISKS IMPACTS
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RISK ASSESSMENT BY PROJECT - MMTPA
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1
- QM A B C D
3333
- Traveler ends up at the wrong destination
- Directions send traveler on wrong path
- Destination picked is wrong
- Traveler is stranded in an unsafe situation
- Traveler unsure of how to cross street
- Traveler needs to change buses but app is unaware
- Inaccurate, incomplete, or incorrect directions- Traffic and pedestrian information not correct- App freeze/shut down- Selection of incorrect route- Traveler is lost- Phone left behind or battery dies- Changes in transit route- Street crossing indications (signal/not signal)- Contact does not respond
- Proper training of the individuals
- Instruct to charge phone every night
- Use a strap or case for the phone
- Caregiver can track location of traveler
- Ability to contact caregiver
- Routes are customizable for individual
- Alerts for off-route
RISK ASSESSMENT BY PROJECT - MAPCD
MITIGATIONS
RISKS IMPACTS
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RISK ASSESSMENT BY PROJECT - MAPCD
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8
3
1
1
- QM A B C D
3535
- Traffic crashes due to distraction
- Identity theft or cyber crime due to monitoring
- Stranded in an unsafe situation
- Driver distraction trying to book a spot- Driver distraction navigating to a spot- Hacking and monitoring of a traveler- Driver not able to access car after hours
- Instruct to use app to book when not in motion
- Export address to common navigation apps
- Strong passwords
- Standard security protocols
- Traveler informed to check hours of facility
- Towing information posted at facility
RISK ASSESSMENT BY PROJECT - EPM
MITIGATIONS
RISKS IMPACTS
3636
RISK ASSESSMENT BY PROJECT - EPM
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1
2
- QM A B C D
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SAFETY OPERATIONAL CONCEPT
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• Periodic checks on the equipment, software, interfaces, and processes
during operation
• Seeking information from participants
• Reporting and reviewing incidents
• Keeping up to date with best practices and lessons learned
• Coordinating with other pilot projects
• Coordinating with identified emergency response agencies
• Conducting internal reviews
• Regular safety communications and updates with the deployment team
SAFETY RISK MONITORING
Identification of new and emerging risks
Evaluation of existing and potential risk controls/
mitigations
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INCIDENT REPORTING
• Report and record all safety
incidents.
• Safety Manager will use Incident
Report Form.
• Participants will receive
guidance about safety reporting
during training and in the
Informed Consent Document.
• Safety incidents will be
investigated, and the underlying
causes identified.
Respond
Report
Review
Act
Communicate
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PUBLIC COMMENTS NEEDED
Public comment period open for the Safety Management Plan:
• November 12 - 26
Where to find it:
1. View the Safety Management Plan at: https://smart.columbus.gov/programs/smart-city-demonstration
2. Scroll to Program Plans
3. Click Smart Columbus Safety Management Plan
How to comment:
1. Please email comments to: [email protected]
2. Subject line: SMP Comments
3. Include your contact information
4. State whether or not you represent a vendor interest
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STAY CONNECTED
Webinar recording and materials will be available at ite.org and smart.columbus.gov
HOW TO STAY CONNECTED
SMART COLUMBUS INQUIRIES:
Alyssa Chenault,
Communications Project Manager
Final Demonstration Site Map and Installation
Schedule1/31/20
CEAV – Presentation of Linden Deployment 2/11/20
SMH Launch and Test Results 3/3/20
System Architecture and Standards Plan 3/12/20
CVE Recruiting and Operational Readiness 3/24/20
Upcoming Smart Columbus Webinars:
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QUESTIONS?
This material is based upon work supported by the U.S. Department of Transportation under Agreement No. DTFH6116H00013.
Any opinions, findings, and conclusions or recommendations expressed in this publication are those of the Author(s) and do not necessarily
reflect the view of the U.S. Department of Transportation.
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