A Successful Approach towards Integrating Applications and e-Services

SAFEER ELECTRONIC PLATFORM

Hamad Al-Harbi – SAFEER Program Manager

SAFEER

WHAT IS SAFEER ?

In 2008 it was the beginning of SAFFER, With launching

Kingdom Scholarship Program. The Ministry predicted

the potential need for electronic systems that serve the

scholarship students, facilitate their demands, and

make them fully dedicated to their education.

Our Vision

“All Beneficiaries should be empowered to complete their transactions easily, promptly and efficiently through distinctive electronic services”

The Evolution of [MOE – MSB] & SAFEER

Model 1peer to peer

Model 2Integration Service Hub [ISB]Centralized

Integration Hub• Central monitoring• Low coupling• Low maintenance cost

MOE Service Bus [MSB]

Receive Instance 1

Receive Instance 2

ProcessInstance 1

ProcessInstance 2

SendInstance 1

SendInstance 2

Message Store 1 Message Store 2

MSB

Model 3

• Centralized broker • Secure• Access Management• Communication Management. • Reduces cost and risk of change • greater reuse of IT assets• greater flexibility and adaptability• Increased business-IT alignment• Increased interoperability• Increased federation• Increased ROI• Increased agility

SAFEER And GOV. agencies

Smart government system - KASVerify candidate dataCheck Candidate availability in KSA

Verify candidate grade in Qiyas

Verify candidate high school grade

Verify candidate status in MCS

Verify candidate status in GOSI

Graduation service

Under graduation service

Agencies and SAFEER

SAFEER Stakeholders

Services of the attaches, scholarship agencies and Ministry 619Closed Requests 9,095,651 Under Processing Requests 17,942

Overseas Students Services 90

151,222Total Number of Students Abroad

Students

Cultural attaches

Scholarship sponsorsSectors of the Ministry

Travel Agency “Al Tayyar”

With over 700 e-service; accessing SAFEER become more easier with our powerful E-Services platform and M- service; SAFEER is available anywhere and everywhere.

Number is Talking now• Over 200,000 Daily M-service transaction• Over 4 million Daily E-service transaction• Over 100,000 Daily transaction with

External service [ELM, Yasser]• Over 700 public service• 24/7 monitoring and support

Accessing SAFEER

E-Services & Integrated e-Services in Public Sector

The concept of e-service represents one prominent application of utilizing the use of information and communication technologies (ICTs) in different areas

• Internet is increasing in all areas. • Using Smart Devises.• Development of electronic services in public sector become a mandatory.• Meeting citizens expectation.• Accessing E-Services and public decision making through the Internet.

Success factors

• E-service is the gate to accessing a greater stakeholder base.

• The Future for E-service and M-service to build a smart government.

• Integration between different agencies is the main key for building a well E-Services for the citizens.

• Providing timely performance standards and indicators that serve the officials and decision-makers.