s tate f leet t raining policies and procedures for reserving and using state fleet vehicles for...
TRANSCRIPT
STATE FLEET TRAINING
Policies and procedures for reserving and using state
fleet vehicles for VCSU faculty, staff, and students.
08/15
RESERVING AND VEHICLE CHECK OUT/IN PROCEDURES
HOW DO I RESERVE A VEHICLE?
VCSU State Fleet Vehicles are reserved through the Facilities Services Office. The VCSU Vehicle Request Form can be found online at: http://www.vcsu.edu/facilitiesservices/vp.htm?p=2796&sess=0f18867d81d7dd7af05e211f44eaa14e. Fill out the request and submit your Supervisor for approval. Once your supervisor has approved, the request will be routed to Facilities Services for completion. Please remember the following when reserving a vehicle:• Turn in vehicle requests 48 hours PRIOR to departure date to allow
enough time for the approval/reservation process.• Vehicles are scheduled on a “first come, first serve” basis. If a VCSU State
Fleet Vehicle is not available you will be instructed to contact Valley City DOT (701-845-8803) to reserve a vehicle.
• Once the vehicle reservation is confirmed with the Facilities Services Office you will receive a calendar invite for the vehicle.
HOW DO I RESERVE A VEHICLE FOR A STUDENT DRIVER?
When reserving a vehicle, be sure to indicate whether or not a student will be driving on the online Vehicle Request Form.• If a student is driving, please send in the “Request for
Volunteer or Student Driver” form to the Facilities Services Office.– This form needs to be submitted AT LEAST 2 WEEKS PRIOR to the trip.
• IF FACULTY/STAFF ARE GOING ON THE TRIP THEY ARE REQUIRED TO DRIVE!
*Facilities Services encourages all student drivers to review this safety training.
HOW DO I KNOW IF A VEHICLE IS AVAILABLE?
The vehicle schedule is available online at: http://www.vcsu.edu/facilitiesservices/vp.htm?p=1204
OR
Contact the Facilities Services Office: (EMAIL) [email protected] (PHONE) 701-845-7705
WHERE DO I PICK UP VEHICLE KEYS?
Vehicle keys are available at the Facilities Services office. • If no one is in the office, please contact the Power
House at 845-7708- they will be able to issue your keys.
*Please present a valid driver’s license at the time of key pick up.
WHERE DO I DROP OFF VEHICLE KEYS?
There are two (2) key drop boxes on campus:• Campus Storage Building (parking lot
where cars are parked)• Facilities Services Office
– If the office is open, feel free to leave your vehicle keys on the front counter.
WHERE DO I PICK UP THE VEHICLE?
State Fleet Vehicles are temporarily parked in the West Field House Parking Lot (by the campus storage building).
– Vehicles will remain in this location until the permanent state fleet parking lot is completed in the McFarland Alley.
*You may leave your personal vehicle in the West Field House Parking Lot.
HOW DO I CHECK OUT A VEHICLE?
There is a vehicle check-out form located in each of the state vehicles (including the vans, People Mover and select maintenance vehicles). Provide the following information on the check-out form:• Vehicle #• Name• Department to be charged• Time/Date• BEGINNING Odometer Reading
HOW DO I CHECK IN A VEHICLE?
The user of the vehicle is responsible for the following before returning a State Fleet vehicle:
– Refueling at the Department of Transportation location on Kathryn Road, south of the Interstate. Refueling instructions can be found in the glove box of the vehicle.
– If needed, washing the car at John’s Tesoro. Carwash instructions can be found in the glove box of the vehicle.
– Removing debris from the interior of the car, including trash, dirt/mud, and spills. Vacuums are available at the DOT refueling station, in the VCSU garage and at John’s I-94 Tesoro.
– Removing any personal items from the car. Remember to check the trunk as well.
– Write down the END mileage on the vehicle checkout sheet.
OTHER CHECK-IN PROCEDURES• Fill-out the check-out form with ending
odometer reading, time and date.• Return keys to the key drop box or to the
Facilities Services Office.• If you do forget personal belongings in a
vehicle, contact Facilities Services to retrieve the item(s).
VEHICLE TROUBLESHOOTING
WHAT IF THERE IS A MINOR PROBLEM WITH THE VEHICLE?
In efforts to ensure the safety and cleanliness of the VCSU State Fleet vehicles, there are “Comment Cards” located in each vehicle to report any issues. Comment Cards should be turned in to the Facilities Office or in the key drop box.• The key drop box is checked every morning by a Facilities
Services staff member. • “Comment Cards” are available for employees to report
MINOR problems with the car (i.e. cleanliness, low tire pressure, minor mechanical problems, etc.).
If there is a MAJOR problem PRIOR to taking the car on a trip, call the Facilities Services Office to be issued a new vehicle.
WHAT IF THE VEHICLE IS UNSANITARY?
Report the issue on a “Comment Card” before leaving on your trip or by sending an email to [email protected] and if you have time, contact the Facilities Services Office to see if there is another vehicle available for you to drive.When a car is reported as being unsanitary, the Facilities office will review the schedule and bill the previous user’s department for the cleaning charges up to $30.00.
No one wants to drive/ride in a dirty car! Respect others and the vehicles and leave the vehicle in a clean state.
WHERE SHOULD I FUEL A STATE FLEET VEHICLE?
Gasoline/diesel fuel is available from state fuel sites. These sites are available for use 24 hours a day, seven days a week, with an automated fuel dispensing system (AFDS).
Operators are encouraged to use DOT pumps as much as possible.*Do not fill up at local gas stations unless absolutely necessary.
HOW DO I PAY FOR THE FUEL?ALL North Dakota State Fleet vehicles have a Voyager gas card. This a vehicle assigned credit card which allows you to fill fuel at State Fleet fueling locations.
– Insert and remove card (magnetic strip down and to the right). Card-reader prompts as follows: (Card reader prompts are in BOLD).
– PLEASE ENTER YOU DRIVER ID NUMBER. Key in the assigned six-digit Driver ID number (each state fleet user is issued a unique ID/PIN# through the State Fleet Driver ID program). Press ENTER.
– ODOMETER READING. Key in odometer reading (no tenths of miles or hours). Press ENTER. (For trucks and buses, key in the hour meter and press ENTER).
– SELECT PUMP. Key in hose number (pump number). Press ENTER.– THANK YOU. DISPENSE PRODUCT. After this prompt, flip the
dispenser handle on and begin fueling.
Occasionally you will receive an error message- try reinserting your card. If there is a problem with the Driver ID, call the help number on the ID card. If problems persist with the credit card, call the 800 number of the back.
HOW DO I PAY FOR FUEL?ALL North Dakota State Fleet vehicles have a Voyager gas card. This a vehicle assigned credit card which allows you to fill fuel at State Fleet fueling locations.
– Insert and remove card (magnetic strip down and to the right). Card-reader prompts as follows: (Card reader prompts are in BOLD).
– PLEASE ENTER YOU DRIVER ID NUMBER. Key in the assigned six-digit Driver ID number (each state fleet user is issued a unique ID/PIN# through the State Fleet Driver ID program). Press ENTER.
– ODOMETER READING. Key in odometer reading (no tenths of miles or hours). Press ENTER. (For trucks and buses, key in the hour meter and press ENTER).
– SELECT PUMP. Key in hose number (pump number). Press ENTER.– THANK YOU. DISPENSE PRODUCT. After this prompt, flip the
dispenser handle on and begin fueling.
Occasionally you will receive an error message- try reinserting your card. If there is a problem with the Driver ID, call the help number on the ID card. If problems persist with the credit card, call the 800 number of the back.
CAN I MAKE OTHER PURCHASES WITH THE
VOYAGET CARD?The gas card may be used to purchase fuel, oil, wash, and other motor vehicle repairs from a commercial outlet when a state fleet facility is not available. Operators are to use self-service and follow these instructions:
– Verify that the station accepts the credit card– try to use major name brand stations.
– Actual prompting at a retail facility will depend upon the card-scanning software available at the station.
– Ask the attendant to scan the card as a FLEET CARD. If the retail facility is capturing the maximum amount of fueling information, the driver will be prompted for the following: DRIVER NUMBER – Key in the assigned PIN number. ODOMETER – Key in odometer or hour meter reading. (If the retail facility does not get a prompt for driver number and odometer, the fueling transaction is still captured. State fleet will not require a copy of the receipt if it is ONLY gas).
WILL THE VOYAGER CARD WORK OUT OF STATE?
The Voyage Card will work out of state, but verify the gas station accepts the card PRIOR to purchasing the fuel/other vehicle supplies.The Voyage gas card does NOT work in Canada
– If you are traveling to Canada, a different fueling card is available at the Facilities Services Office.
HOW DO I HANDLE MECHANICAL ISSUES?
Contact the Facilities Services Office @ 701-845-7705.If you are in state, contact the nearest DOT station for repairs and pay with the Voyage Card (see State Fleet Services Policy Manual in the glovebox for locations).If the nearest DOT Shop is closed or you are out of state, contact a services garage to repair the vehicle. Pay the invoice with the Voyage Card.
– If you are unable to pay with the Voyage Card, you will need to pay with your personal credit card. Please turn in any receipts to the Facilities Services Office upon return for reimbursement.
WHAT IF I GET IN AN ACCIDENT WITH A STATE FLEET VEHICLE?
In the event of an accident, the insurance and registration cards are in the vehicle’s glove box. Make sure you give the other party the information from the card.
– Make sure you get the same information from the other party and turn in to Facilities Services as soon as possible!
Report all accidents, even minor ones, to the Safety Office immediately @ 701-845-7710.
– Give a detailed report to the Safety Coordinator. The Safety Coordinator will then take your information and fill out the necessary forms.
• Be prepared to be contacted by the Safety Coordinator or NDDOT representative for more questions.
WHAT IF I GET IN AN ACCIDENT WITH A STATE FLEET VEHICLE?
In the event of an accident, the insurance and registration cards are in the vehicle’s glove box. Make sure you give the other party the information from the card.
– Make sure you get the same information from the other party and turn in to Facilities Services as soon as possible!
Report all accidents, even minor ones, to the Safety Office immediately @ 701-845-7710.
– Give a detailed report to the Safety Coordinator. The Safety Coordinator will then take your information and fill out the necessary forms.
• Be prepared to be contacted by the Safety Coordinator or NDDOT representative for more questions.
STATE FLEET POLICIES AND PROCEDURES
DRIVER ID PROGRAMStarting Fall of 2013, State Fleet Services started issuing unique driver ID/PIN #’s to each state fleet user. This ID/PIN # will be entered when using the Voyager card to fuel vehicles.This new program replaced the old pin number (10+unit #) program that was being used at NDDOT fueling sites, retail fueling, and retail repair shops for State Fleet vehicles.Please do not share or give this number to anyone else to use. Please start using the new individual numbers immediately when prompted for driver ID/Pin # when using the Voyager card.If you experience problems, please call the 24/7 emergency telephone number on the bottom of the card. If problems occur that the emergency number does not resolve, you may contact State Fleet Services @ 701-328-1434 during regular business hours for further assistance.
NDDOT POLICIES• The driver must have valid driver’s license.• Only STATE employees and students are
allowed in state vehicles.– Spouses, children, animals or hitchhikers may
not ride in the vehicle.• Operators must obey and comply with all
traffic laws and regulations.• Operators will pay all fines or parking fees
issued while operating the state vehicle.
NDDOT POLICIES• State vehicles are for STATE BUSINESS
ONLY.– Do not take vehicle to personal residences for
overnight parking (unless you have received prior approval).
• Smoking is prohibited in all state vehicles.
• Texting is prohibited in all state vehicles.• All occupants MUST wear their seatbelt
properly.• All faculty and staff need to attend
Defensive Driving every 4 years (you will be notified when you are due to take the course).
VCSU STATE FLEET POLICIESV1910.02 Use of State Vehicleshttp://www.vcsu.edu/documents/policymanual/vp.htm?p=260
V1910.03 Distracted Drivinghttp://www.vcsu.edu/documents/policymanual/vp.htm?p=3147&cm=1
V512 Student Drivers and Use of State Vehicles by Student Groupshttp://www.vcsu.edu/documents/policymanual/vp.htm?p=3310
THANK YOUThank you for taking the time to
review the State Fleet Policies and Procedures. If you have questions on State Fleet Vehicles, please contact
the Facilities Services Office (701-845-7705 OR 3-7705).