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SCCUervice

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nions, Inc.

1971 to 1982 offered bookkeeping services out of home office

SCCU Organized in 1982

Provides Data Processing & Bookkeeping Services to Credit Unions

Once involved – I was hooked

Joni Brown – Owner and President

2 Full-Time Employees

5 Part-Time Employees

Genesis Who are we?

SCCU MissionOffer affordable services to smaller credit

unions

Keep smaller credit unions going

Slow down the liquidations and mergers

Educate the movement that there is a place for smaller credit unions

Being small doesn’t mean unprofitable or unsuccessful

On-Line General Ledger

Interest on Loans and Dividend Calculations

Weekly Trial Balances

Printed Statements

Credit Checks and Reporting

Loan Documents

Bank Reconcilements

Monthly Reports

Budgets

Allowance for Loan Loss Calculations

Assistance with Writing Policies

Services

Full Services

5 Credit Unions useSCCU as their office

All transactions handled by SCCU

Members call for information on their account

Members request withdrawal checks and loan applications

Loans are approved by various Credit Committees and/or Loan Officers

Loans disbursed by SCCU

Quarterly Statements prepared by SCCU and distributed to members via U.S. Mail or Inter-Office Distribution at each of the Credit Union’s sponsored locations

Marketing Materials are prepared and distributed by SCCU

Prepare Board Packets

Attend Monthly Board Meetings upon request

Credit Unions are kept up-to-date with important regulation changes

PartialServices

13 Credit Unions use the Partial

Services of SCCU

Each credit union has their own

office to conduct business

Each credit union is provided with

services tailored to fit their exact needs

Services include but not limited to:

Data Processing, Balancing of Daily and Monthly Work

Bank Reconcilements

Credit Reports

Loan Documents

Policy Updates and Changes

By the Numbers

Service 18 Credit Unions networked to the Share One System

Service 6 Credit Unions on an “As Needed Basis”

Service 38 Credit Unions with Credit Reports

Membership Assets18 Network CU’s 7,495 $22,215,440.93 as of 3/31/13

6 As Needed CU’s 5,964 $28,315,218.00 as of 6/30/12

Target small Credit Unions with $10,000,000 and under in assets. These Credit Unions cannot afford full-time staff. SCCU offers services that they need.

Credit Unions with over $10,000,000 in assets do not need most of the services SCCU offers.

Marketing

Geographically – Cover Philadelphia, Bucks, Montgomery, and Delaware Counties

Have recently expanded service to Credit Unions in New Jersey

MarketingWord of Mouth is

SCCU’s most successful marketing tool. Regulators and Trade Associations have recommended our services. Therefore most of the credit unions have approached SCCU. In the beginning SCCU did marketing via personal letters and contacted credit unions directly.

SCCU Saves Money for Smaller Credit Unions

Generic Forms

VouchersEnvelopesCredit Bureau ReportsNote and Disclosures

Insurance – Disability & Life

Statements/FormsLoan ApplicationsTax Reporting

Overhead Cost Spread Out Among all Credit Unions

Office StaffRent

Utilities – Phone and ElectricOffice SuppliesComputer Equipment

Usage Tracked Daily for Individual Credit Union

Photocopies

Fax

Postage

LocationMain office located outside Philadelphia

in Bucks County.

Credit Unions that use us as an office are located within a reasonable distance.

Branch opened in northeast Philadelphia shared with a larger credit union.

However, several credit unions have membership throughout Delaware Valley. These members transact their business via telephone and mail.

In some cases SCCU e-mails the files to credit unions and/or download files via the internet.

Terminal Service Remote Internet Access has been added. 11 credit unions are presently taking advantage of this option.

Location

Biggest Challenges?

Staff

Potential employees may not have Credit Union experience

But must be dedicated and interested in helping others

And Willing to Learn

When looking, remember.

1 full time person has been with SCCU since start of operation

1 part time person has been with SCCU over 10 years

Part of SCCU’s success can be attributed to low employee turnover.