rule the world! the five keys to global content marketing

21
Rule the World! The Five Keys of Global Content Marketing Heidi Lorenzen CMO, Cloudwords

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Global marketing pro, Heidi Lorenzen, shares five can't-fails of delivering marketing content on a global scale, and how these best practices make a world of difference in time-to-market, customer engagement, and company growth. Watch the full webinar here: https://www.brighttalk.com/webcast/10717/100627

TRANSCRIPT

Page 1: Rule the World! The Five Keys to Global Content Marketing

Rule the World!The Five Keys of Global Content Marketing

Heidi LorenzenCMO, Cloudwords

Page 2: Rule the World! The Five Keys to Global Content Marketing

Hello!

Heidi LorenzenCMO, Cloudwords

Page 3: Rule the World! The Five Keys to Global Content Marketing

Send in questions as they occur to you

#Engage2014 @CloudwordsInc @hlorenzen

Available to watch on demand at same link

Housekeeping

Page 4: Rule the World! The Five Keys to Global Content Marketing

Content marketing is now a fundamental

of B2B marketers do it

of B2B marketing budgets are spent on it (and ¾ plan to increase that spend)

93% 30%

27M

pieces of published content are shared a day

Page 5: Rule the World! The Five Keys to Global Content Marketing

Why do marketers find it so valuable? The more you do this

globally, the more business you’ll drive and the better you’ll position company

Source: Marketo blog: http://www.marketo.com/infographics/content-marketing-vs-traditional-advertising/

BUILD TRUST AND REPUTATION

LEAD GENERATION

LEAD NURTURING

LEAD SCORING

Page 6: Rule the World! The Five Keys to Global Content Marketing

Most popular forms of content marketing

Digitally delivered, so accessible to the world!

78% 61% 55% 51% 43% 42% 79%

ARTICLESE-

NEWSLETTERSSOCIAL MEDIA

(EXCLUDING BLOGS)

CASESTUDIES BLOGS

WHITE PAPERS

WEBINARS/WEBCASTS

Page 7: Rule the World! The Five Keys to Global Content Marketing

Globalizing your content marketing has never been more important

Sources: 2011 survey by Eurobarometer; Common Sense Advisory

At least 14 languages ->

80% of total online

population

20 language -> 95%

of the world’s online wallet

90% of EU Internet users prefer to use

sites in their own native

language

42% would never buy online in a

language that wasnot their own

Top 10 languages -> 90% of business speaking market

56% state that the ability

to access information in their own language is

more important than price when making a

purchase decision

Page 8: Rule the World! The Five Keys to Global Content Marketing

The rewards for investing in multilingual content have never been greater

Sources: Common Sense Advisory

2X LIKELY INCREASE IN PROFITS AND 1.27% MORE

LIKELY HIGHER EARNINGS PER SHARE (EPS)

1.5X MORE LIKELY

REVENUE INCREASE

INCREASED TRANSLATION

BUDGETS

TRANSLATION EDGE

TO GAIN OVER COMPETITION

Page 9: Rule the World! The Five Keys to Global Content Marketing

Yet … global content marketing is not being addressed well

Source: Cloudwords survey of 500+ global marketers at the 2013 Content Marketing World Conference

60% of global marketers have no strategy in place

for multilingual content marketing

8% of companies that market globally do not translate any

content at all

OF THOSE THAT DO, CONTENT IS TRANSLATED INTO AN AVERAGE OF ONLY 8 LANGUAGES

Page 10: Rule the World! The Five Keys to Global Content Marketing

85% OF SENIOR GLOBAL MARKETERS feel unprepared to meet their key challenges in reaching today’s consumers

• Hyper-connected and tech-savvy buyers

• Coordinated local, regional and global campaigns

• Tensions between corporate and regional marketing teams

• Multichannel programs that are globally consistent

• Keeping up with the pace of disruption!

• Managing across silos

Source: Sapient, Evolution of Global Marketing, 2012

Page 11: Rule the World! The Five Keys to Global Content Marketing

WHY IS MULTILINGUAL

CONTENT MARKETING BECOMING

INCREASINGLY CHALLENGING?

Rapid proliferation

of global content

Content being created and

stored in increasing number of

technologies

Project management by

email, spreadsheets,

FTP

Inefficient processes - lots of copy and paste

Silos and poor internal coordination

More content into more languages leading to

skyrocketing marketing spend

Translation “solutions”

revolve around needs of

translators, not marketers

Page 12: Rule the World! The Five Keys to Global Content Marketing

Why do we need to get great at it?

FASTER TIME-TO-MARKET

BROADER AND DEEPER

CUSTOMER ENGAGEMENT

GREATER COMPANY GROWTH

Page 13: Rule the World! The Five Keys to Global Content Marketing

How to make a world of difference

The five keys of global content marketing…

Page 14: Rule the World! The Five Keys to Global Content Marketing

Audience-centric, global approach to content strategy

DON’T MAKE GLOBAL NEEDS AN AFTERTHOUGHT!

Audience-centric, by definition, means putting content in their native

language

1

Page 15: Rule the World! The Five Keys to Global Content Marketing

Balance Corporate and Local Priorities

ALMOST 65% OF MARKETERS say silos inside marketing prevent

them from having a holistic view of campaigns across all channels

2

Source: teradata.com

Page 16: Rule the World! The Five Keys to Global Content Marketing

A powerful global marketing content technology stack

3MARKETING GLOBALIZATION PLATFORM

DOCUMENT MANAGEMENT

WEB CMS

MARKETING AUTOMATION

CRM

Page 17: Rule the World! The Five Keys to Global Content Marketing

Your own unified Translation Memory

4

(Source: Cloudwords survey of 500+ global marketers at the 2013 Content Marketing World Conference)

Best keptsecret!

80% OF GLOBAL MARKETERSare unfamiliar with this valuable tool

Page 18: Rule the World! The Five Keys to Global Content Marketing

Content marketing operations built for speed and efficiency

5

Page 19: Rule the World! The Five Keys to Global Content Marketing

Cloudwords is here to help

Page 20: Rule the World! The Five Keys to Global Content Marketing

The world is waiting for you, so…

what in the world are you waiting for?

Page 21: Rule the World! The Five Keys to Global Content Marketing

Questions? Experiences?