rule the world! the five keys to global content marketing
DESCRIPTION
Global marketing pro, Heidi Lorenzen, shares five can't-fails of delivering marketing content on a global scale, and how these best practices make a world of difference in time-to-market, customer engagement, and company growth. Watch the full webinar here: https://www.brighttalk.com/webcast/10717/100627TRANSCRIPT
Rule the World!The Five Keys of Global Content Marketing
Heidi LorenzenCMO, Cloudwords
Hello!
Heidi LorenzenCMO, Cloudwords
Send in questions as they occur to you
#Engage2014 @CloudwordsInc @hlorenzen
Available to watch on demand at same link
Housekeeping
Content marketing is now a fundamental
of B2B marketers do it
of B2B marketing budgets are spent on it (and ¾ plan to increase that spend)
93% 30%
27M
pieces of published content are shared a day
Why do marketers find it so valuable? The more you do this
globally, the more business you’ll drive and the better you’ll position company
Source: Marketo blog: http://www.marketo.com/infographics/content-marketing-vs-traditional-advertising/
BUILD TRUST AND REPUTATION
LEAD GENERATION
LEAD NURTURING
LEAD SCORING
Most popular forms of content marketing
Digitally delivered, so accessible to the world!
78% 61% 55% 51% 43% 42% 79%
ARTICLESE-
NEWSLETTERSSOCIAL MEDIA
(EXCLUDING BLOGS)
CASESTUDIES BLOGS
WHITE PAPERS
WEBINARS/WEBCASTS
Globalizing your content marketing has never been more important
Sources: 2011 survey by Eurobarometer; Common Sense Advisory
At least 14 languages ->
80% of total online
population
20 language -> 95%
of the world’s online wallet
90% of EU Internet users prefer to use
sites in their own native
language
42% would never buy online in a
language that wasnot their own
Top 10 languages -> 90% of business speaking market
56% state that the ability
to access information in their own language is
more important than price when making a
purchase decision
The rewards for investing in multilingual content have never been greater
Sources: Common Sense Advisory
2X LIKELY INCREASE IN PROFITS AND 1.27% MORE
LIKELY HIGHER EARNINGS PER SHARE (EPS)
1.5X MORE LIKELY
REVENUE INCREASE
INCREASED TRANSLATION
BUDGETS
TRANSLATION EDGE
TO GAIN OVER COMPETITION
Yet … global content marketing is not being addressed well
Source: Cloudwords survey of 500+ global marketers at the 2013 Content Marketing World Conference
60% of global marketers have no strategy in place
for multilingual content marketing
8% of companies that market globally do not translate any
content at all
OF THOSE THAT DO, CONTENT IS TRANSLATED INTO AN AVERAGE OF ONLY 8 LANGUAGES
85% OF SENIOR GLOBAL MARKETERS feel unprepared to meet their key challenges in reaching today’s consumers
• Hyper-connected and tech-savvy buyers
• Coordinated local, regional and global campaigns
• Tensions between corporate and regional marketing teams
• Multichannel programs that are globally consistent
• Keeping up with the pace of disruption!
• Managing across silos
Source: Sapient, Evolution of Global Marketing, 2012
WHY IS MULTILINGUAL
CONTENT MARKETING BECOMING
INCREASINGLY CHALLENGING?
Rapid proliferation
of global content
Content being created and
stored in increasing number of
technologies
Project management by
email, spreadsheets,
FTP
Inefficient processes - lots of copy and paste
Silos and poor internal coordination
More content into more languages leading to
skyrocketing marketing spend
Translation “solutions”
revolve around needs of
translators, not marketers
Why do we need to get great at it?
FASTER TIME-TO-MARKET
BROADER AND DEEPER
CUSTOMER ENGAGEMENT
GREATER COMPANY GROWTH
How to make a world of difference
The five keys of global content marketing…
Audience-centric, global approach to content strategy
DON’T MAKE GLOBAL NEEDS AN AFTERTHOUGHT!
Audience-centric, by definition, means putting content in their native
language
1
Balance Corporate and Local Priorities
ALMOST 65% OF MARKETERS say silos inside marketing prevent
them from having a holistic view of campaigns across all channels
2
Source: teradata.com
A powerful global marketing content technology stack
3MARKETING GLOBALIZATION PLATFORM
DOCUMENT MANAGEMENT
WEB CMS
MARKETING AUTOMATION
CRM
Your own unified Translation Memory
4
(Source: Cloudwords survey of 500+ global marketers at the 2013 Content Marketing World Conference)
Best keptsecret!
80% OF GLOBAL MARKETERSare unfamiliar with this valuable tool
Content marketing operations built for speed and efficiency
5
Cloudwords is here to help
The world is waiting for you, so…
what in the world are you waiting for?
Questions? Experiences?