r.s. kane funeral home 1-855-955-5151 | [email protected] | 448 valridge drive, ancaster, on...
TRANSCRIPT
R.S. Kane Funeral Home
1-855-955-5151 | [email protected] | 448 Valridge Drive, Ancaster, ON L9G 0B2
Current Business Model
After The Funeral
• What do I do now?
• How do I settle the estate?
• Where do I get all those forms?
• How much will I have to pay?
• What is probate?
• Is there someone I can call?
• When the family needs help the most –where do send them?
• Not able to control what level of care will be after the funeral.
• 70% of families do not file the legal documents in a timely manner.
• Most funeral homes provide an option to purchase an A/C book that requires the family to do the work.
• Counselors do not see all your families for a continuation visit.
• Missed preneed opportunity.
• Industry experts agree it costs 5 times more advertising dollars to attract a customer than to retain an existing one.
The Problem
• 100% No cost aftercare program
• 100% Aftercare capture
• 100% of Family’s estates are completely finalized
• 100% Booked pre need consultation
• 100% Market differentiation
• 100% Funeral Industry GAME CHANGER
The Solution
• Director gives family an Executor’s Choice discovery folder.
• 2 estate counselors assigned to your home.
• We contact the family within 24hrs of DOD.
• Counselor meets with executor in the comfort of their home.
• The executor is presented with service options.
• Proprietary system is used to close down estate.
• Final documents are prepared on location.
• We are available to the family for one full year.
• We assemble a brief for their lawyer.
How Executor’s Choice Works
New Business Cycle
• Peace of Mind
• Professional guidance
• No need to price shop
• Estate affairs are CLOSED
• Huge cost savings
• Family Estate Planning Guide
• Final wishes recorded
• Continuous Care
The Family Benefits
• Full service care facility
• Competitive edge
• Grow your at-need business
• Increase client retention rates
• New profit centre
• NO cost for aftercare program
• 100% aftercare take up rates
• 100% pre need appointments
Funeral Home Benefits
• 4 of 5 lawyers said “you are doing what we don’t want to do”
• No liability risk to the Funeral Home.
• Provide your families with the service they deserve.
• This is your opportunity to differentiate your business from the others!
Comments
Questions?
Trust Companies & Law Firms:
Most families can expect to pay from
$4000 & up
How Much?
• Full estate management service
• Property management
• Business management
• Final document correspondence
• Application for appointment of trustee
• Disposition of assets
• Distribution of assets
• Beneficiary receipts
• Estate Fraud Protection
• Final Tax Return
A La Carte
• Comprehensive in-home consultation
• Full final document completion & filing
• Letters of direction
• Notice to creditors
• Notice to beneficiaries
• Estate management guide
• Expense template
• Asset template
• Executor duty list
• File prepared for legal council
• One full year continuing care
$495
Heritage Plan Estate Services
• We are the people that deliver answers to your families.
• We work with you to complete the Customer Care Cycle.
• We bring your core values right to your family’s living room.
• We offer a100% service guarantee.
It’s OK…
Complete Aftercare For Your Family