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RPIC BUSINESS PLAN 2011-2016

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REAL PROPERTY INSTITUTE OF CANADA

(RPIC) BUSINESS PLAN

2016 - 2018

Contents Executive Summary ................................................................................................................................... 2

Message from the President ...................................................................................................................... 3 Real Property Institute of Canada ............................................................................................................ 4

What is the Real Property Institute of Canada? .......................................................................... 4 The Community We Serve ................................................................................................................. 4 Key Stakeholders and Partners ....................................................................................................... 4 Our Mission .......................................................................................................................................... 5 Our Vision ............................................................................................................................................. 5 What Makes RPIC Unique? ............................................................................................................... 5 Governance Structure ........................................................................................................................ 6 Assistant Deputy Minister Champions .......................................................................................... 7

Strategic Objectives and Key Actions ....................................................................................................... 9 Achieving increased support from senior management for the community of real property professionals ....................................................................................................................... 9 Increasing the scope and channels for professional development for real property professionals ......................................................................................................................................... 9 Meeting the professional development needs of regional real property employees ........ 10 Increasing recognition within government of the real property community .................... 10 Adapting to change to meet the needs of the next generation of real property professionals ....................................................................................................................................... 10 Leveraging the expertise from all sectors of real property .................................................... 11

Performance Measures ............................................................................................................................. 11 Moving Forward ....................................................................................................................................... 11 Appendix A – Historical Context ............................................................................................................. 12 Appendix B – Current Board of Directors ............................................................................................... 13


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EXECUTIVE SUMMARY

he Real Property Institute of Canada (RPIC) is a not-for-profit organization which supports the federal real property community in Canada in professional development, recognition and advocacy. The Institute is led by a volunteer Board of Directors who together represent a

number of departments and agencies across the Canadian federal government whose mandates include the delivery of real property services. RPIC offers services to over 10,000 functional specialists working in the federal real property community and supports senior executives who manage federal real property for the Government of Canada. RPIC also works with a community of key stakeholders which includes federal common services organizations, central agencies, crown corporations and agencies, municipal, provincial and territorial governments, industry associations, academia and the private sector.

This 2016 to 2018 Business Plan articulates RPIC’s strategic direction charting the Institute’s course in supporting federal real property professionals. The Business Plan takes into account rapidly changing social, economic, environmental and technological forces affecting our profession and work environment.

The RPIC Board of Directors made a concerted effort to focus on realistic and attainable goals over the next three years, and specifically identified the following six strategic objectives:

• Achieving a greater level of support from senior management; • Increasing the scope and channels for professional development; • Meeting the needs of regional employees; • Adapting to change to meet the needs of the next generation; • Leveraging the expertise in the community; and, • Increasing recognition of our members within government.

The strategic framework presented within this Business Plan will be supported by annual operational plans, with specific deliverables and action plans in order to ensure tangible results. Adjustments, based on changing environmental conditions will be reviewed on an as-required basis with rationale for changes (if applicable), fully documented and approved by the RPIC Board of Directors.

In order to achieve the strategic objectives, the RPIC Board of Directors have planned some investments in technology, tools and events to market the RPIC brand and to support broader community outreach and interests. Expectations are that some of the product offerings may experience deficits early in this planning period with an anticipated increase in revenues by 2018 to ensure the long-term sustainability of the Institute.

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MESSAGE FROM THE PRESIDENT

It gives me great pleasure to present you with the 2016-2018 RPIC Business Plan. The Plan reflects, and builds on, successes the Institute had over the previous planning period and I am very proud of all the accomplishments that have been made. We have expanded our program offerings in response to specialized needs of the Community such as the Marine Infrastructure Workshop and more training in the Regions. We have improved our financial accountability and reporting structures, strengthened our Board governance, finalized RPIC’s Communication Strategy and appointed Regional Directors across the country. The Institute has also been successful in increasing senior management engagement, enhanced partnerships, appointed a new Executive

Advisor and entered into a new three year contract for Institute and Event Management services with increased flexibility for RPIC.

This plan establishes a sound course of action for the next three years in support of RPIC’s revised vision: Professional development and outreach to enable a high performing federal real property workforce.

The RPIC Board of Directors has dedicated a significant amount of time and effort to ensure RPIC is focussed on community needs now and into the future and is committed to delivering on this plan. Through strong Board leadership and the outstanding work of our many dedicated volunteers and partners, I am confident that we will exceed expectations set out in this plan.

Having had the privilege of serving as President of RPIC for four years, I will be moving to the Past President position in 2016 and will continue to be very engaged in all RPIC activities. I would like to take this opportunity to thank current and previous ADM Champions, Board members, Committee members, our many partners and the federal community for supporting the Institute.

Heather Kane President

RPIC has established a

sound course of action for

the next three years in

support of its vision.

It gives me great pleasure to

present you with the 2016-2018

RPIC Business Plan. It reflects

and builds on successes the

Institute has had over the

previous planning period.


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REAL PROPERTY INSTITUTE OF CANADA What is the Real Property Institute of Canada? The Real Property Institute of Canada (RPIC) is a not-for-profit organization which supports the federal real property community in Canada in professional development, recognition and advocacy. RPIC is led by a volunteer Board of Directors who together represent a number of departments and agencies across the Canadian federal government whose mandates include the delivery of real property services. The Board is strengthened by real property professionals external to government, and sit as Ex-officio members, ensuring diversity of ideas and solutions.

The mandate of RPIC is to:

• Provide professional development in the discipline of real property management; • Promote and recognize the professionalism and important contributions of the federal real

property community; • Engage with public, private and academic stakeholders to provide a networking capability

for the exchange of current trends, expert advice, best practices and experiences; • Foster research and development capability to the

federal real property community; • Collaborate with public and private sector

organizations in support of effective and efficient management of federal real property;

• Provide a forum for information exchange and communications to the federal real property community

• Advocate for capacity building for the federal real property community.

The Community We Serve RPIC offers services to over 10,000 functional specialists working in the federal real property community. The functions performed by these specialists encompass: property and facility management, architecture and engineering, project management, environmental management, portfolio, program and policy management, geomatics, real estate services, accommodation management and real property support.

RPIC also supports senior executives who manage federal real property for the Government of Canada.

Key Stakeholders and Partners RPIC works with a community of key stakeholders which includes the Canadian public, federal common services organizations, central agencies, crown corporations and agencies, municipal, provincial and territorial governments, aboriginal groups, industry associations, academia and the private sector.

Please refer to the RPIC website for a copy of the Institute’s bylaws: http://www.rpic-ibic.ca/en/the-institute/rpic-bylaws.


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Our Mission To lead the delivery of professional development to the federal government real property community and to obtain recognition for that professional community by fostering relationships and the sharing of knowledge, tools and expertise.

Our Vision Professional development and outreach to enable a high performing federal real property workforce.

What Makes RPIC Unique? The answer is simple: our people. No other organization has Board and Committee members with such extensive experience in all aspects of federal real property management: policy/legislation, programs and operations.

The Institute is recognized by, and collaborates with the Treasury Board of Canada Secretariat (TBS) which is responsible for establishing competencies and required training for the federal real property community. This relationship ensures that RPIC focuses on the highest priority and evolving learning needs for the community.

Public sector real property specialists must meet the same high standards as the private sector, but must wrestle with social, economic, and political challenges which are unique to the public sector. RPIC offers timely and targeted training with a federal focus directed to the many functional areas in the community. Additional benefits include economies of scale and cross-departmental information sharing.

As a not-for-profit Institute, RPIC is well placed to engage and develop partnerships with all our stakeholders in the delivery of its objectives and to invest in the highest quality programming. Bringing in experts from all these sectors to share the latest in innovation, management practices and technology, ensures a well informed federal workforce and feedback to the federal regime that is certain to influence policy and practice over time.

Finally, through its Awards and Recognition Program, RPIC celebrates excellence in all aspects of federal real property management. It also has an advocacy role and provides input to government on matters of interest to the community with the goal of improving results for the Government of Canada.

RPIC, as a non-profit organization, is well placed to engage and develop partnerships with all stakeholders and invest in the highest quality programming.


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Governance Structure RPIC is governed by an Executive Team, which includes the President, First and Second Vice Presidents, Secretary/Treasurer and Past President, a slate of Directors and is supported by an Executive Advisor. The roles and responsibilities associated with both the Executive Team and the Board of Directors are found at http://www.rpic-ibic.ca/en/the-institute/governance-structure/committees-terms-of-reference/i-community-outreach.

It centers its activities in support of its mandate, mission and vision, through its portfolios, each chaired by a Board member. The portfolios are as follows:

1. Community Outreach (Communications, Awards, Website) 2. Professional Development (Breakfast/Lunch & Learn Sessions, Regional Workshops and

National Workshops, which focus on Federal Contaminated Sites, Real Property, Marine Infrastructure, etc.)

3. Finance These portfolios are supported by the Ex-officio Board members in the areas of partnerships and programming.


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Assistant Deputy Minister Champions The Assistant Deputy Minister (ADM) Champion is a senior executive who is widely recognized in the real property community (public, private, and academic sectors) for excellence in the management and delivery of federal real property services. The ADM Champion’s role is to:

• Promote RPIC and the professionalism and effectiveness of the disciplines of real property management amongst ADM and senior level peers within the federal public sector;

• Support and promote RPIC in its mandate of developing and fostering a high professional standard of real property management within the federal public sector, thereby providing a forum for information exchange and continuous improvement;

• Promote RPIC’s workshops, events and activities amongst ADM and senior level peers; and, • Once their mandate is complete, serve on the ADM Circle of Champions for RPIC.

John McBain Gordon McIvor Scott Stevenson

Alain Seguin George Green

In 2008, Mr. John McBain, Assistant Deputy Minister, Real Property Branch, Public Works and Government Services Canada1, was appointed as RPIC’s first ADM Champion confirming a senior level commitment to RPIC’s mission and mandate to the federal real property community. Following John McBain the role of the ADM Champion was held by Gordon McIvor, Vice President, Strategic

1 The titles listed for former RPIC ADM Champions is the title they held during their term with RPIC.


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Acquisitions Public and Government Affairs, Canada Lands Company (2009), Scott Stevenson, Assistant Deputy Minister, Infrastructure and Environment, Department of National Defense 2010), Alain Seguin, Chief Financial Officer, Human Resources and Skills Development Canada (2011 and 2012), and George Green, Chief Administrative Officer, Parks Canada Agency (2013 and 2014).

All champions remain in the ADM Circle of Champions which continues to support RPIC. In particular, the current and former ADM Champions are members of the Award Selection Committee, thereby ensuring a high standard of recognition in the real property community.

RPIC is very pleased to recognize our current ADM Champion Jaime Pitfield, Assistant Deputy Minister Infrastructure and Environment, National Defence.

Jaime Pitfield became Assistant Deputy Minister (Infrastructure and Environment) at the Department of National Defence in December 2013. Jaime has a wide range of senior management experience in the federal public service, beginning in 1984 when he joined the Department of Regional Industrial Expansion. He served as Assistant Deputy Minister of Corporate and Technology Services at Citizenship and Immigration Canada from 2006-2010 before becoming Chief Financial Officer and Vice-President, at the Natural Sciences and Engineering Research Council of Canada (NSERC).

From 1985 to 1990, he left the public service to own and manage two successful companies in residential development and construction.

Since returning to the public service in 1990, Jaime has served in increasingly senior positions at the Department of Supply and Services; Energy, Mines and Resources; Natural Resources Canada (NRCan); the Treasury Board Secretariat of Canada; Industry Canada; Foreign Affairs and International Trade Canada (DFAIT), and Public Works and Government Services Canada. He has been director general of human resources at NRCan, of Communications and Marketing at International Trade Canada (now DFAIT), of Government On-Line at Industry Canada, and of the Government of Canada Marketplace at Public Works and Government Services Canada. He also served as executive director of the Office of Petroleum Price Information at NRCan.

Jaime holds a bachelor’s degree in Commerce (accounting) from Saint Mary's University in Nova Scotia.


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STRATEGIC OBJECTIVES AND KEY ACTIONS

This Business Plan outlines a course of action for the Real Property Institute of Canada for the next three years. There are six (6) strategic objectives that will guide the Institute’s activities to ensure we remain relevant for our community. This plan will be supported by annual operational plans, by portfolio, which will include specific actions identified by the Board of Directors.

Achieving increased support from senior management for the community of real property professionals In addition to the circle of ADM Champions, RPIC will strengthen the level of senior management support to ensure we are focused on the highest priority real property issues and to seek their respective departmental participation in RPIC’s activities.

Key Actions • Consult senior management on a regular basis to identify their needs, solicit input on

key policy and program developments and identify emerging issues. • Engage central agencies to influence direction on issues that matter to the real property

community. • Promote RPIC’s value proposition to Senior Management (Director Generals and

Assistant Deputy Ministers) at every opportunity and seek their support and participation.

Increasing the scope and channels for professional development for real property professionals RPIC will keep a pulse on emerging issues and trends in delivery of training to ensure the development of relevant programming and networking opportunities to meet the evolving needs of the diverse federal real property workforce.

Key Actions • Collaborate with the Treasury Board of Canada Secretariat (TBS), Acquired Services and

Assets Sector, to develop programming that addresses the required learning for the real property community and to support executive needs.

• Partner with other professional associations, with a similar mission, in the design and delivery of specialized targeted training and development opportunities.

• Ensure value for money (financial and non-financial benefits) in the delivery the roster of National and Regional Workshops, as well as other professional development opportunities.

• Develop communication and social media plans for the promotion of all activities.


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Meeting the professional development needs of regional real property employees RPIC will develop Regional Plans to facilitate the commitment of senior management in the regions, ensure relevant training, development and networking opportunities are available, and engage regional communities and partners.

Key Actions • Engage executives and community representatives to identify needs. • Establish regional learning, promotion and outreach plans. • Co-ordinate and deliver high quality, relevant professional development offerings. • Pilot alternative delivery models. • Build a volunteer base in the region to assist in the planning and delivery of RPIC

initiatives.

Increasing recognition within government of the real property community RPIC will increase the level of engagement within departments and agencies to increase awareness of real property community (10,000 employees), RPIC’s professional development offerings and the opportunities to recognize excellence in the community. Through broad promotion of its awards program, RPIC will profile outstanding achievements, technical innovation, sustainability initiatives, skills development and services excellence.

Key Actions • Ensure RPIC’s value proposition is well understood within the government, through

engagement at all levels of the public service. • Enhance promotion of RPIC and its awards and recognition program through

communication and social media plans. • Partner with other federal communities through participation in, or promotion of,

respective professional development opportunities. • Seek opportunities to offer briefings at national or regional departmental meetings.

Adapting to change to meet the needs of the next generation of real property professionals RPIC will incorporate new technologies into the way its business is operated and delivered. It will attract a new generation of real property professionals to strengthen the relationship with the stakeholder base and increase the relevancy of RPIC’s offerings.

Key Actions • Utilize social media and other technologies in the delivery of our products and services. • Create opportunities for, and enhance representation of, the new generation of real

property recruits. • Connect with existing youth organizations, for example Public Works Canada Real

Property Branch - Youth Network, to help facilitate building relationships.


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Leveraging the expertise from all sectors of real property RPIC will continue to identify and create opportunities to partner with other levels of government, professional associations, and the private sector to ensure the highest quality of RPIC’s programming and to increase opportunities for sharing information and strengthening networks.

Key Actions • Continue to build and foster relationships with all stakeholders. • Expand marketing strategy to attract new partners. • Develop programming in partnership with all stakeholders • Identify opportunities for joint promotion and community outreach to increase profile of

RPIC and its partners.

PERFORMANCE MEASURES The performance of RPIC against the strategic objectives and key actions will be formally reported on an annual basis. Adjustments, based on changing environmental conditions, will be reviewed on an as-required basis with rationale for changes (if applicable), fully documented and approved by the RPIC Board of Directors.

MOVING FORWARD RPIC is as relevant today as it was when it was first created. The organization continues to be well positioned to serve the needs of the federal community. RPIC has demonstrated that it has its hands on the pulse of the community and is able to respond to changing needs in a timely manner.

The demand for and interest in professional development is extremely high. The 2014 Public Service Employee Survey results highlight the need for support for increased training and development in this area. A workforce analysis of the community indicates retirement risks are increasing resulting in loss of corporate memory. In addition, the federal government is undergoing significant changes in the way it manages property requiring new competencies and skill sets.

RPIC is ready! While challenges and imposed limitations within the federal government remain, this plan demonstrates that RPIC will work with its partners on:

• Increasing support and recognition from federal leaders; • Developing the highest quality, relevant programming, including alternate delivery models; • Increasing opportunities for the next generation; • Increasing community outreach; and, • Maximizing the use of social media and technology; all to ensure community needs are met

and to ensure the Institute’s long term sustainability.

RPIC has demonstrated that it has its hands on the pulse of the community and is able to respond to changing needs in a timely manner.


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APPENDIX A – HISTORICAL CONTEXT

Up until the mid-1990’s, federal departments and agencies delivered their real property services within a framework of federal legislation and policies that were adjusted and adapted by those departments and agencies to suit their different mandates and circumstances. The federal Treasury Board Secretariat (TBS) became increasingly concerned about the lack of consistency across the real property programs of the Federal Government. This concern became especially acute when large holdings of federal real property were included in the 1994 federal budget as assets whose value would be realized upon their sale.

In an effort to ensure consistency in the application of legislation and policies and to provide a forum for sharing of best practices, TBS instituted an annual conference, and organized smaller events across the country from time to time, to bring together as many federal public servants as possible who were actively engaged in the implementation of real property programs. The TBS initiative was presented to federal departments and agencies as training opportunities for their real property employees that could reduce the need for separate in-house training.

The number of real property professionals attending the annual conference and the growing complexity of the annual event, which included private sector and academic experts sharing insights in classroom settings and at the annual gala dinner, confronted limitations within federal funding and hosting authorities. By 1998 it was agreed within the Federal Government that while the purposes being served were very important, the legal and financial capacity of the TBS to stage the national and regional events had been exceeded.

As a result of this decision, the Real Property Institute of Canada was born. What began as a working group within TBS that devoted most of its time to the planning and delivery of annual training and networking opportunities for all federal real property professionals, therefore, became a

provincially incorporated institute in 1999, and over time a much broader mandate for the organization has evolved.

While providing a forum for networking and information exchange continues to be an extremely important function of RPIC, the organization has also become the voice of the federal real property community, in terms of recognizing the work done by the community, and advocating for how real property should be managed within the federal context, and in alignment with the current policies and practices.

Cooperation and collaboration has expanded well beyond the federal government to include other public as well as private sector organizations with areas of mutual interest.


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APPENDIX B – CURRENT BOARD OF DIRECTORS

Heather Kane RPIC President Manager, Real Property Correctional Service Canada

Heather Kane is the Manager of Real Property at Correctional Service Canada (CSC). The real property portfolio consists of correctional institutions at all levels of security and includes community correctional centres, parole offices and other related facilities. CSC has custodial responsibility for the 4th largest building area inventory in the Government of Canada, comprised of over 1.3 million square metres in approximately 1,700 buildings

situated on over 75 properties which total above 6,000 hectares. CSC is responsible for delivering a large capital program including new accommodation and infrastructure projects. Heather’s responsibilities at the national level include policy and governance structures relating to real property, acquisitions, real property transactions, disposals including complex strategic disposals, the Payment in Lieu of Taxes (PILT) program, management of the heritage portfolio, facilities management including Geographical Information Systems and the Parole Office accommodation portfolio in over 90 leased facilities.

Heather is a member of the National Executive Forum on Public Property and is a member of the Canadian Property Tax Association. She has over thirty years of experience in real property management and has been an RPIC Board Member since January 2006 serving on the National Workshop as a Committee Member for a number of years, Co-Chair in 2007 and then Chair in 2008. Heather previously held the position of RPIC Treasurer for two years and is now serving in her fourth year as the President.

Heather is a recipient of the Queen Jubille Medal and an RPIC Service Excellence Award.

Tara Dinsmore RPIC First Vice President Director, Strategic Acquisitions Canada Lands Company

Tara Dinsmore is the Director, Strategic Acquisitions for Canada Lands Company (CLC). She has been with CLC since May 2000 and prior to that she worked for the Department of National Defence within its real property directorate as a realty advisor.

Within CLC, Tara works closely with the CLC regions to acquire surplus strategic properties from the federal government in order that CLC may optimize the financial and community value of these surplus assets. With over fifteen years experience in the federal real property field, she has worked on a number of major realty projects focussing mainly on the disposal of strategic properties.

She has a degree in Economics from Wilfrid Laurier University in Waterloo, Ontario.

She has been involved with the Real Property Institute of Canada in various capacities since 1995.


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Rosa Paliotti RPIC Second Vice President Director, Procurement, Materiel Management and Real Property Communities Management Office Acquired Services and Assets Sector Treasury Board of Canada Secretariat

Rosa Paliotti leads capacity building initiatives in the federal procurement, materiel management, real property and project management communities in her role as Director of the Acquired Services and Assets Communities Management Office.

Rosa’s career spans both private and public sectors: she launched her career in the private sector in internal audit and consulting for the healthcare sector. She transitioned to the federal government in 2001 and held progressively senior positions in real property and investment planning at the Canadian Food Inspection Agency and communities management at Treasury Board Secretariat.

Rosa holds a Master’s degree in Health Administration from the University of Ottawa and a Bachelor of Commerce degree from Concordia University in Montreal. An RPIC Board member since 2009, Rosa also serves on the National Board for the Supply Chain Management Association.

Robert Kilpatrick RPIC Treasurer Director, Engineering and Construction Administrative Services and Property Management Branch National Research Council

Bob Kilpatrick is currently the Director, Engineering and Construction within the Administrative Services and Property Management Branch of the National Research Council (NRC) in Ottawa. He has been with NRC for over 28 years, having joined in

September of 1987 as a mechanical design engineer. Since that time he has held several positions of increasing responsibility, including five years as a project manager of capital projects. Prior to joining the National Research Council, he held positions with the realty services division of a large telecommunications firm in Toronto, and then with consulting engineering firms in both Edmonton and Toronto.

Bob is a member of the Professional Engineers of Ontario (PEO), the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE), and has been a director on the Board of the Real Property Institute of Canada (RPIC) since 2005. He holds a Bachelor of Science degree from Queen’s University in Kingston and has been working in the real property field for over 35 years, in both the private and public sectors.

David Cooke RPIC Director Regional Director, Capital Assets and Administration Atlantic Region Health Canada

David R Cooke was recruited through the GOC post-secondary recruitment program over thirty years ago for the management training program. David has a Real Property Administrator, a Facilities Management Administrator designation from BOMA, a Masters

Certificate in Project Management and is a Project Management Professional. He has held various management


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roles in Public Works and Government Services Canada, Fisheries and Oceans Canada, the Canadian Coast Guard and Health Canada. Through these positions has managed a number of large diversified portfolios such as marine, laboratory, health, industrial, commercial and office complexes.

David has received numerous recognitions for his contribution from clients, departments and has received RPIC’s awards for Comprehensive Planning and Outstanding Contribution to the Real Property Community. David interest has led him to lead a number of planning and development teams in various departments to produce best practices. Some of these best practises have become policies, guidelines that are used today by various departments. His ability to interpret and define true operational needs, evaluate options, manage costs, scope and schedules while aligning these with the organization goals/direction has seen many repeat calls from both senior management and clients to achieve a proper facility solution. David has taken a keen interest over the last couple of years in mentoring staff in real property competencies and has happily seen these employees promoted with new employees recruited who in turn have repeated this process for the betterment of the organization.

Recognition of his experience and talent in real property and material management has also lead to David to teach at the Canada School of Public Service’s mandatory real property and material management courses. Experience combined with determination has established David as person who can manage a portfolio and deliver major projects to meet the expectation of the organization and the end user. David is currently the Regional Director of Capital Assets, Administration and Security, Health Canada, Atlantic Region.

Marc Desjardins RPIC Director Director, Construction Project Delivery ADM (Infrastructure & Environment) Department of National Defence

Marc Desjardins joined the Canadian Forces in 1975 and graduated from the Royal Military College (RMC) of Canada in Kingston in 1980. Marc served his junior years of service in both Combat and Construction Engineering functions for the Canadian Army and the Royal

Canadian Air Force.

After completing a mechanical engineering master's degree at RMC in 1990, Marc’s career saw him deployed to many foreign missions: Western Sahara with the United Nations to initiate camp construction for the peacekeeping forces, Miami Florida following Hurricane Andrew in response to the relief efforts from Canada, and appointed for a year as the Senior Staff Engineer for the United Nations Mission in Haiti. In this capacity, he led the provision of engineering support and construction for the 6000 strong UN Force. Marc was awarded the Chief of Defence Staff and the US Army commendations for his exemplary service.

In 1996, he was transferred to 17 Wing Winnipeg to serve as the Wing Construction Engineering Officer for three years. Upon completion of the one-year course at Canadian Forces Command & Staff College and his promotion to LCol in 2000, he was transferred to the Department National Defence (DND) Headquarters in Ottawa where he served as the Project Director for the development of the National Military Support Capability, took over the responsibility of the Canadian Forces Fire Marshal for three years and subsequently led the directorate of Construction Projects and Engineering Policies for two years. After nearly 33 years of service in the Canadian Forces, Marc retired from active service but remained with DND in Real Property.

Since February 2007, he has been Director Real Property Planning and on a three-year assignment as the Director Real Property Management. Marc was awarded the Queen Jubilee Medal for his exemplary leadership and service. He is currently the Director of Construction Project Delivery, responsible for the delivery of all major construction projects for the Department of National Defence.


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Andrew Hope RPIC Director Director, Real Property and Project Management Policy Real Property Management Branch Royal Canadian Mounted Police

Andrew Hope, MCIP, PMP, is Director, Real Property and Project Management Policy in the Royal Canadian Mounted Police's (RCMP) Real Property Management Branch. Andrew's professional career spans 30 years beginning with Leon Kentridge Assoc. and Marshall Macklin

Monaghan in Toronto, followed by 15 years in municipal government at the former Region of Ottawa-Carleton and the Region of Halton before joining the federal government in 2001 at Public Works and Government Services Canada and then moving to the RCMP in 2005. Although Andrew's clients have changed over the years, his focus on real property development and related policy, planning and project management initiatives has been unwavering. Andrew holds a Bachelor of Arts (Hons.) from McMaster University and a Masters in Environmental Studies from York University.

Lynn Kinney-Barton RPIC Director Portfolio Manager, Real Property and Materiel Policy Treasury Board of Canada Secretariat

Lynn Kinney-Barton is a portfolio manager in the Real Property and Material Policy Branch of the Treasury Board of Canada, Secretariat (TBS). Lynn joined the federal government in 1998, first with the Canadian Forces Housing Agency and next with the TBS. Prior to joining the federal government Lynn worked for the Province of Ontario as a

municipal adviser and real property project manager. Lynn has a bachelor’s degree in urban and regional planning and graduate studies in public administration.

Khaled Manai RPIC Director Project Manager - Marine Works Public Works and Government Services Canada

Khaled Manai joined Public Works and Government Services Canada (PWGSC) in 2008 as a marine project manager. Since November 2010, he held the position of National Business Advisor for PWGSC’s transportation business segment, where he coordinates several national networks in the field of land, marine and airport transportation.

Early in his career, Khaled worked in academic research and, more specifically, in the development of new building materials. He also spent several years in the private sector as a construction project manager of buildings and civil engineering works. He began his career in the Federal Public Service in 2002 at Fisheries and Oceans Canada as manager of harbour projects. Khaled holds a master degree in civil engineering from the University of Sherbrooke. He joined the RPIC Board of Directors in February 2013.

Outside of his professional activities, Khaled is involved in several educational and social activities in the community.


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Silvano Mason RPIC Director Regional Director, Accommodation and Portfolio Management Public Works and Government Services Canada

Silvano Mason is the Regional Director, Accommodation and Portfolio Management for Public Works and Government Services Canada, Ontario Region. The region’s portfolio consists of 45 owned and two lease purchase properties as well as 320 leases totalling over 845,000 square metres.

Silvano is responsible for providing leadership in the management and delivery of real property business in the areas of accommodation and portfolio management, leasing services, payments in lieu of taxes, appraisals, acquisitions, disposals and other specialized programs and initiatives. Silvano is also accountable for the development of long-term strategies and plans for the region's real property portfolio.

Silvano has a degree in Urban and Regional Planning from Ryerson University with over thirty years of real property experience with Public Works and Government Services Canada.

He is a member of CoreNet Global and held the post of Vice President, Memberships on the Leadership Council of the Canadian Chapter of CoreNet Global from 2007 to 2010. He currently holds the Master of Corporate Real Estate (MCR) and Senior Leader of Corporate Real Estate (SLCR) designations from CoreNet Global. In March of 2013, he also joined the RPIC Board of Directors.

Cheryl Nelms RPIC Director Director of Projects and Quality Management City of Vancouver

Cheryl Nelms is a Professional Engineer and holder of a Ph.D. degree from the University of British Columbia in Civil Engineering. Cheryl is currently the Director of Projects and Quality Management at the City of Vancouver. She has extensive experience advising public agencies on managing complex infrastructure projects, project finance and

developing new partnership structures for the delivery of large infrastructure projects and national procurements. Her experience in engineering and project management has led to invitations to speak at international conferences, participate in national committees and be appointed as an Adjunct Professor at the University of British Columbia in the Department of Civil Engineering.

Cheryl’s interest in supporting skilled immigrants integrate into the Canadian workplace has led to her involvement as the Vice Chair of the Board of Directors of MOSAIC, a non-profit organization dedicated to addressing issues that affect immigrants and refugees in Canada.

Michael Nowlan RPIC Director Real Property Policy and Information Manager Natural Resources Canada

Michael Nowlan is Natural Resources Canada's (NRCan) Real Property Policy and Information Manager. His primary responsibilities include providing the department with policy advice and managing the department's real property information systems. He has worked in federal real property for ten years and has held a number of positions including

Real Property Policy Analyst at the Treasury Board Secretariat and Chief of Portfolio Management at Natural


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Resources Canada. Recent projects have included: implementing an information system that allows NRCan to calculate the Facility Condition Index (FCI), an industry standard used to communicate physical condition, for its real property assets; implementing the federal government's first "green" parking policy instrument; and drafting a departmental Real Property policy instrument management framework.

Michael has a Master's degree from the School of Urban and Regional Planning at Queen's University and his background is in urban planning, real estate and policy.

Lori Streefkerk RPIC Director Director of Asset and Facilities Management Real Property Branch Public Works and Government Services Canada

As the Director of Asset and Facilities Management in the Real Property Branch of Public Works and Government Services Canada (PWGSC), Lori Streefkerk provides the leadership of a national centre of expertise to support the department in its real property asset and service

management role. Lori has twenty-one years of experience working in the property management field in Ottawa. She began her career in the private sector and has been with the public service for the past twelve years, when she joined the Real Property Branch of PWGSC. Throughout this time she has held positions of increasing levels of responsibility, both in property management operations and within more strategic positions such as Director of Strategic Planning, Director of National Accommodation Management and Director of Policy and Governance.

Lori has a degree in psychology from Queen’s University and over the years she has obtained her BOMI Real Property Administrator (RPA) designation as well as a Project Management certificate through Algonquin College, Ottawa.

Since 2012, Lori has been a member of both the RPIC and BOMA Ottawa Boards.

Ross Welsman RPIC Director Director, National Capital Region Defence Construction Canada

Ross Welsman graduated in 1982 as a Civil Engineer from Memorial University of Newfoundland. Since that time he has had a varied career working for government, owners and consultants in the private sector in the areas of Engineering, Real Property and Environmental, all connected to infrastructure. He worked for a Heavy Civil Contractor, as a Project Manager, building bridges, sub-divisions and dams, for Oil Companies as a Project

Manager managing the investigation, design, construction and operation of environmental remediation at retail petroleum sites across Atlantic Canada, and for a publicly traded IT school as a Vice President managing the design, leasing, construction and operation and maintenance of 6 schools in class A buildings across Canada and the US.

Ross has served 15 years with Defence Construction Canada (DCC). The major areas of operation in DCC, a federal crown corporation established by Parliament to deliver defence related projects under the Defence Production Act, are procurement and contract management of new construction, renovations, operations and maintenance and environmental remediation. During this time Ross has contributed in many different capacities starting as a Project Engineer at a three different military bases, to an Area Engineer responsible DCC operations in Atlantic Canada and to Regional Director for Atlantic. Ross moved to Ottawa in 2011 to take up the position of Director of the National Capital Region. He is also National Service Line Leader for Real Property Management Services in DCC.


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Sébastien Yelle RPIC Director Manager, Expertise in Sustainable Development Program Environmental Services, Quebec Region Public Works and Government Services Canada

Sébastien Yelle started his public sector career at Public Works and Government Services Canada (PWGSC) and has worked mainly on the contaminated sites and the sustainable

development files since. He is currently manager of the sustainable development team in the Real Property group. He is also the Quebec region contaminated sites coordinator for PWGSC and has worked on a number of site assessment and remediation projects in partnership with other federal departments. In the past years, he has also worked on national projects such as the development of project management tools, training sessions and workshops with the participation of federal custodians and the industry. He as been, most recently, involved in the development of decision supporting tools to facilitate the use of treatment technologies (GOST) and the integration

of sustainable practices in the contaminated sites field.

Franklin Holtforster RPIC Ex Officio Member President and CEO MHPM Project Managers Inc.

As the President and CEO of MHPM Project Managers Inc., Franklin Holtforster directs the operations of the company and provides project leadership in major project assignments. He founded MHPM Project Managers Inc. in 1989 in Ottawa. Since then, Franklin has grown the company with over 210 employees from coast-to-coast and is now unrivalled as a trusted and

objective leader of facility projects.

Franklin has gained broad experience in the construction industry as a project manager, consulting engineer and contractor, which together have fostered a keen awareness of the opportunity to identify and lead sustainable, cost-effective and technically sound construction solutions. His experience in the delivery of facilities projects includes a wide range of projects for both private and public sector clients in Canada and abroad.

The company is configured to provide scaleable service capability to clients requiring support on unique individual assignments or across a dispersed facility portfolio. Franklin continues to satisfy his original objective: to provide clients with the knowledgeable representation required to obtain value on their facilities projects.

Franklin regularly speaks on project management and sustainability. He created and MHPM has since trademarked the concept of Sustainability is FreeTM™, which he delivers via presentation to a variety of audiences.

Wayne Liko RPIC Ex Officio Member Vice President, Operations Horizant

With over 20 years in the Real Property and Facilities Management industry, Wayne Liko oversees Horizant’s business operations. Throughout his career, Wayne has been involved in providing technology solutions for small, medium

and large clients across all industry sectors. Wayne’s strengths include his focus on building lasting partnerships with clients and other key service providers alike, along with his depth of industry and technology knowledge.


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Gordon Murray RPIC Ex Officio Member Principal Golder Associates Ltd.

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