role of network externalities and technology in creating
TRANSCRIPT
Role of Network Externalities and Technology in Creating Profitable Growth
Knowledge Sharing SessionDr. Ir. Asnan Furinto, MBA
October 27, 2010
The Growth of Network and Technology
• Facebook, Twitter, mobile phones, Blackberry
• No network means the end : pager/beeper, telegram, wesel, Atari p g / p , g , ,video game
• Competition is no longer between companies but between p g pnetworks of companies
• Good quality product and and service is no longer sufficient
• Network of producers, complements, and users
Battle between Standards
Betamax vs. VHSBlu-ray vs. HD DVD eta a s. S
GSM vs. CDMA PAL vs. Secam vs. NTSC
Interrelationships: Technology, Network, Growth
Technology New Design, New Process, New Basis for Competition
Network Externalities, Alliance, Critical Mass of Innovators and Early Adoptersy p
Profitable Growth Acceptance by certain target markets, build stable industry structure meet the growingbuild stable industry structure, meet the growing expectations and investment of investors and shareholders
Three Important Networks
Source: Frels, Shervani and Srivastava, The Integrated Networks Model, Journal of Marketing, January 2003, pg. 32
Interdependence of “Hardware” and “Software”
Direct EffectDirect EffectIndirect Effect
Source: Stremersch, Tellis, Franses and Binken, Indirect Network Effect in New Product Growth, Journal of Marketing, July 2007, pg. 64
Indirect Network Effects
• Supply of software and demand for hardware affect each
otherother
• Demand side indirect network effect: software availability
affects hardware sales
• Supply side indirect network effect: hardware installed base pp y
affects software availability
Take Off Analysis (1)
New launch: 1939 New launch: 1954
Source: Stremersch, Tellis, Franses and Binken, Indirect Network Effect in New Product Growth, Journal of Marketing, July 2007
New launch: 1939Hardware: 1947Software: 1948
New launch: 1954Hardware: 1956Software: 1956
Take Off Analysis (2)
New launch: 1983Hardware: 1985
New launch: 1985Hardware: 1990
Source: Stremersch, Tellis, Franses and Binken, Indirect Network Effect in New Product Growth, Journal of Marketing, July 2007
Hardware: 1985Software: 1988
Hardware: 1990Software: 1988
Take Off Analysis (3)
New launch: 1989 New launch: 1997
Source: Stremersch, Tellis, Franses and Binken, Indirect Network Effect in New Product Growth, Journal of Marketing, July 2007
New launch: 1989Hardware: 1991Software: 1991
New launch: 1997Hardware: 1999Software: 1999
Summary of Take Off Analysis
Source: Stremersch, Tellis, Franses and Binken, Indirect Network Effect in New Product Growth, Journal of Marketing, July 2007
Creating a Secondary Dimension for Competition
Technology opens up new basis of competition.
Plasma, LCD, LED size to compactness to power consumptionD f d b d i h i iData transfer speed to bandwith or connectivityMusic Recording storage capacity to playtime
Market Share and Profitability Growth
Source: Can Uslay, Z. Ayca Altintig, & Robert D.Winsor, An Empirical Examination of the “Rule ofThree”: Strategy Implications for Top Management, Marketers, and Investors, JM, 2010
Industry Structure: The Rule of 3
Source: Can Uslay, Z. Ayca Altintig, & Robert D.Winsor, An Empirical Examination of the “Rule ofThree”: Strategy Implications for Top Management, Marketers, and Investors, JM, 2010
Lessons Learned from Network and Technology
• We must have good quality product in the first place
• Suppliers customers competitors other companies in theSuppliers, customers, competitors, other companies in the
same industry, or in other industries are all part of networks
d lwe can develop
• “Hardware” and “Software” are interrelated
• Industry structure (Rule of 3) helps determine a company’s
position with regard to investment in developing technology pos t o t ega d to est e t de e op g tec o ogy
and network