role of hr in fostering innovation : a survey report
DESCRIPTION
Innovation is on everyone’s mind today. Though who is really accountable for innovation in an organization? Is there a department or function who is responsible? Or innovation is everyone’s business?To address some of these, we at ideacomb, conducted a survey of HR and talent management professionals across North America during April-May 2012. The topic of the survey was “Can effective Talent management drive Innovation?”. Do HR & Talent management professionals see they have an important role in fostering the culture of innovation?TRANSCRIPT
A Survey ReportBy:
SpadeWorx Software Services, Inc
ROLE OF HR IN FOSTERING INNOVATION
6/26/2012
Executive Summary
• Ideacomb conducted an online survey of HR & Talent Management professionals across different Industry verticals• The survey was carried out during the months of April – May 2012 and www.surveymonkey.com was used for the purpose of capturing responses• Over 100+ HR and Talent Management executives within North America participated in the survey• 93% of the respondents believe that HR & Talent Management executives have a role in fostering the culture of innovation.
Here is a detailed report on our findings
Profile of Survey Participants
4%
27%
23%16%
14%
16%
Company size (no. of employees)
1 - 10 11 - 50 51 - 200 201 - 500501 - 1000 1001 - 5000 5000+
Industry Vertical
1% 1%
6%
31%
2%11%9%
14%
1%
1%
25%
Agriculture, Mining
Construction
Finance, Insurance, Real Estate
Government
Health Care
Internet
Manufacturing
Retail, Wholesale
Services
Transportation
Communications, Util-ities
Nonprofit
Who is accountable for Innovation?
Yes33%
No67%
46%
9%9%
27%
6% 4%
CEO
Head of R&D
Marketing
Human Resources
Learning & Development
Chief Innovation Officer
Out of the remaining 67%, 46% believe innovation is the CEO’s responsibility
Only 33% have a department or function accountable for innovation
Do executives believe in employee driven innovation?
11%
68%
21%
How Important is employee-driven in-novation to the success of your organi-
zation?
Least Important Important Very Important
68% Believe in employee-driven innovation
Though…..
Innovation in Performance Review
Yes36%
No64%
Is "Innovation" one of the key perfor-
mance objectives in the performance review process?
30%
62%
8%
Do innovation ob-jectives translate
into "goals" for each employee?
Yes No Not sure
HR executives have an important role to play in driving innovation objectives
OPPORTUNITY
What Motivates employees?
Financial Rewards
Opportunity to contribute in meaningful innovation
Recognition by Management
Customer recognition
Team Progress
0.00% 50.00% 100.00%
46.20%
52.70%
65.60%
21.50%
28.00%
Investment in Tools & Processes for Innovation
30%
29%
41%
Do you plan to invest in tools and pro-cesses to enhance your innovation pipe-
line in 2012?
Yes No Undecided
ConclusionsInnovation is not just a CEO’s job as almost 46% respondents felt. A top down cultural change to drive bottoms up innovation is where the opportunity resides
Transparency in Communication and Collaboration is key to driving such cultural change
68% respondents felt employee-driven innovation is Important, while 70% do not have plans to implement any tools/processes, or are undecided about it
Usage of social collaboration tools and processes can be a significant incentive for promoting the culture of innovation
Conclusions….contd
• Metrics like “Organization Innovation Index” (Innovation goals met Vs Planned) will be of value. A running summary of such metrics incentivizes employees to contribute more. - 82% of survey respondents do not have such metrics
• 99% of respondent believe “capturing & nurturing employee ideas can improve Talent Management Process”
HR & Talent Management executives certainly have a larger role in fostering culture of innovation in an enterprise
-------------there lies an Opportunity!
FOSTERING INNOVATION – KEY INGREDIENTS
Culture• Transparency in operations : Senior leadership adopting social media tools
• Trust in employees, partners : Seek contributions
• Throw challenges. institutionalize risk taking & rewards
Process• Innovation objectives & Goals for the organization
• Capture employee contributions (ideas, achievements) throughout the year
• Embrace Feedback crowdsourcing - feedback from across the organization , not just manager
inputs, in performance reviews.
Tools• Idea capture and crowdsourcing
• Instant feedback & Recognition thru peer-reviews
• Collaboration & Messaging
• Employee blogs, wikis, Find Experts – Proactive insights in your Talent pool
Summary
Innovation
Culture
ProcessTools
• Strategically drive cultural change starting with executive leadership
• Employ process model that encourages Innovation
• Deploy tools to bring in visibility and
Get your Innovation engine humming!
Recommended Read1. HR Policies Can Kill Innovation But HR Can Al
so Be A Great Encourager of Innovation!
2. Social Workplace : A top down cultural change driving bottom up performance
Ideate * Harvest * Emerge
Thank You !Send your Comments/Feedback:[email protected] DhongadeChief Operating OfficerSpadeWorx Software Services, Inc.