robert mark company profile 3-30-14

COMPANY PROFILE

Founded in 2001, Robert Mark Technologies (RMT) is headquartered in Woodbury, Minnesota with operations

throughout North America. RMT offers services and methodologies designed to address technology needs

ranging from strategic planning and solution implementations to upgrades and software conversions. Our

professional services consultants offer the full spectrum of capabilities required to manage the lifecycle of a

client’s IT automation solution. We have managed the conversions, implementation and upgrades at over five

hundred customer sites since our inception.

Company Name Company Type

Robert Mark Technologies Private – S Corp

Headquarters CEO

670 Commerce Drive, Suite 230

Woodbury, MN 55125

Bob Schwartz

Phone COO

651.769.2574 Daniel HerringtonD

Fax CFO

651.305.8361 Chris Watson

State of Incorporation Director of Field Services

Minnesota John Surette

Fiscal Year End Total Employees (Contract and Full time)

December 31 25

Solution and Product Coverage

Service Automation

CA Workload Automation Yes – All products

CA Job Management Yes – All products

CA IT Process Automation CY 2013

CA Server Automation New

Service Management CA Service Desk Yes

CA Call Center Level I Support 12 Consultants

Figure 1. ROBERT MARK CONSULTANT SKILL SETS

RMT’s business is not limited to Professional Services. We also offer strategic IT Consulting Services, and

Product Education. We also support the sales cycle of our partners by providing technical pre-sales support

when requested. RMT is also a preferred CA Channel Partner for the Workload Automation solution set.

Additional Services Offered

Technical Sales Support (Non-billable)

Software Education (both proprietary courses and CA Education)

Software Sales (CA Channel Partner)

IT Strategy Consulting

Education Courses

Outsourcing of AE infrastructures

R&O – Run and Operate

ACCE installation (Lifecycle management tool of Workload Automation AE)

Facts about RMT

Over 500 total Workload Automation engagements (AutoSys, dSeries, ITPAM)

40 ongoing and completed upgrades to R11.3.5

98% success rate since RMT began tracking in 2006

OUR STAFF

OUR CLIENTS

We at Robert Mark pride ourselves on having many successful engagements with well-known fortune 500 companies. To date, RM has performed over 500 Workload Automation AE (AutoSys) engagements. We thank all of the companies including the following for leveraging RM to help them with their WA AE needs:

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