Robbery

Two Rules!1. React quickly.2. Make a decision.

Two Questions!1. My situation?2. Best options available?

Two Objectives! 1. Survive.2. Escape.

Our Safety Depends On….

Avoid being an attractive target

Safety in numbers

Remain alert and aware

Plan to be safe

Safety In A Nutshell...

Common Safety Problems Assisting Robbers

Piggybacking – Someone following employees through a door

Employees propping doors open Failure to recognize strangers Failure to report Failure to document

Places where cash is handled

Reception area Stairwells Elevators Restrooms After hours Parking lots and garages

Common Trouble Spots

Keep purses, wallets, or valuables with you or secured

Check the identity of strangers Always let someone know where you

will be (lunch, restroom, late for work) Be discreet. Don’t announce your

social life and vacation plans to visitors or callers

Safety In The Office

Screen Visitors

Always be alert for suspicious or abnormal behavior…. People in the wrong areas including employees

Familiar (Expected) visitors Unknown (Unexpected) visitors Messengers, servicepersons,

and maintenance workers

Being Safety Conscience

Use the buddy approach

Take the polite inquiry approach

Be non-confrontational

Question circumstances

Respond to unresolved situations

Intruder/Trespasser (Unarmed)

Notify supervisor

Notify police

Determine intruder’s exact location

Stay away and keep others from intruder

Determine the extent of the crisis

CRIME

Criminal Incident

Notify police Notify supervisor Protect the crime scene -

identify and preserve evidence

Separate witnesses Direct law enforcement

• Remain calm• Cooperate• No surprises• Don’t argue• Don’t fight• Don’t pursue• Get a description• When safe…

Report to police

What if WE are robbed?

Armed Robbery

If you hear… Noise, Shouting, Gunfire it is your cue to: Seek cover Lay flat on the floor Don’t move Hands visible Listen carefully

Expect to be over run by responding Public Safety Personnel

Hostage Situations

Follow instructions

First 15-30 minutes most dangerous

Remain Calm and Cooperative

Avoid Heroics Don’t Make

Suggestions Don’t be

argumentative with anyone

Don’t turn your back

Maintain eye contact, but don’t stare

Reasonable Requests - OK

Telephone – Yes or No answers only

Escape only if you are sure

Be Patient – The police are working to free you!

Final Word….

Remember…

Safety!

Safety!

Safety!