road to change management in teamcenter - plm-europe.org · mrom [email protected] asml.com...

Alex van der Linden

[email protected]

Road to Change Management

in Teamcenter

Room 3 (Foyer 1)

PLM Europe / 25-Oct-2017 10:30-11:30 / Berlin

PLM Solution Architect

Survey Question 126 October 2017

Confidential

Slide 2

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Customer Integrator / reseller I am a Siemens PLM employee Other

What is your relation to Siemens PLM?

• ASML Introduction

• Configuration Management

• Application Landscape

• The step to the future

• Challenges

• Process vs Functionality

Agenda

26 October 2017

Public

Slide 3

ASML Introduction

26 October 2017

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It’s hard to imagine a world without chips26 October 2017

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More than 200 billion ICs are made every year26 October 2017

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Data: WSTS

In 2015, 230 billion

ICs were produced —

30 for every man,

woman and child on

the planet.

Global semiconductor

industry sales were

$335 billion.

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IC units, in billions

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ASML makes the machines for making those chips

• All of the world’s top chip makers are

our customers

• More than 16,000 employees (FTE)

worldwide

• Annual results 2016:

• Net sales: € 6,895 mln.

• R&D investments: € 1,106 mln.

• Average selling price: € 29 mln.

26 October 2017

Slide 7

Public

26 October 2017

Slide 8

Public

Video about ASML

https://www.youtube.com/watch?v=uq852vTfY2o

26 October 2017

Confidential

Slide 9

https://www.youtube.com/watch?v=uq852vTfY2o

Current Teamcenter @ ASML

• Teamcenter 10.1 – AWC 3.2 – NX 11

• Multi-site setup

• Netherlands (headquarters), United States (2x), Asia

• 10.000 active Teamcenter users (login within last three months)

• ~ 1500 NX users

• ~ 4000 Document creators

• ~ 4500 Viewers

• Clients:

• Desktop (TC Portal)

• Active Workspace (NL only; search docs only)

26 October 2017

Slide 10

Public

Configuration Management

26 October 2017

Slide 11

Public

Survey Question 226 October 2017

Confidential

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Yes, we are using it (partly) Yes, but we don't use it I've heard of it Never heard of CMII

Do you know CMII?

ASML: Implement CMII Closed Loop Change ProcessCM = Configuration Management

26 October 2017

Confidential

Slide 13

• Close Loop Change Process

• CMII best practice

• ASML Objectives:

• Minimize corrective

actions/rework

• Cost and planning of

changes in control

• ASML Solution

• Implement CMII Closed

Loop Change Process

CMII @ ASML – Change Specialists26 October 2017

Confidential

Slide 14

• We started with CSII and

CSIII (time-to-market is

paramount for ASML)

• Daily standup ‘Change

Tracker’ to discuss the

process of change &

landscape of changes over

all projects

• Major support by upper

management

CMII @ ASML – Document Impact Analysis26 October 2017

Confidential

Slide 15

• Conduct cross-sectoral

impact analysis before

change approval

• Document Impact

Analysis (DIA)

• Main deliverable: DIA-BOM

• Document impact on the

BOM showing complete

planned impact

• Currently done outside

Teamcenter

Application Landscapepast – current – future

26 October 2017

Slide 16

Public

SAP Production

1997 Introduction of Teamcenter & SAP26 October 2017

Slide 18

Teamcenter

• Teamcenter: the central part database for Design Engineering

• SAP: the central part database for Manufacturing

Public

26 October 2017

Confidential

Slide 19

2003 Introduction of ZECN ZECN = custom build SAP transaction

26 October 2017

Slide 20

Teamcenter SAP Production

SAP

ZECN

Change

• ZECN enables a controlled entry of part changes in SAP

including review possibilities.

Public

26 October 2017

Confidential

Slide 21

2008 Automated Part Interface Teamcenter-ZECN26 October 2017

Slide 22


SAP

ZECN

Change

• Part release in Teamcenter is coupled with an automated interface to

ZECN in order to improve data consistency.

Public

26 October 2017

Confidential

Slide 23

Future Change Management in Teamcenter & SAP26 October 2017

Slide 24


SAP

Change Mgt

ChangeChange

• Change Management in Teamcenter enables a change-controlled way-of-working including review of the part data before releasing it to SAP.

• Change Management in SAP opens many standard SAP possibilities, like using effectivity.

Change

Public

The step to the future

26 October 2017

Slide 25

Public

Teamcenter SAP

ZECN

EC 789

Current Situation26 October 2017

Slide 26

Part 456

Part 123 Review

&

Logistic

Enrichment

SAP

Prod.

Effectuate

Part 456

EC 789

Part Release

Part 123

EC 789

Part Release

Public

Part Release

Part Release

Teamcenter

ECN 789

SAP

Change Mgt

ER 789

Part 456

Part 123

ECN

Release

Future Situation26 October 2017

Slide 27

Part 456

Part 123

Logistic

Enrichment

SAP

Prod.

Review Effectuate

Public

Teamcenter SAP

Facilitate both: new WoW + old WoW26 October 2017

Slide 28

Non ECN-Based

Parts

ECN-Based Parts

Parts

Review

Review

PartsECN Release

Part ReleaseOld

WoW

New

WoW

Public

Change Management in Teamcenter – Overview

• Teamcenter Change Management = PR + ECR + ECN

• We will start using only ECN

• Within the ECN we’ll use:

• Impacted Items

• Solution Items

• Reference Items

26 October 2017

Slide 29

Problem Report Change Request Change Notice

X √X

ECN

Impacted Items

Solution Items

Old Parts

New Parts

Reference Items

Supporting Docs

Public

Change Management in Teamcenter – Screenshot26 October 2017

Slide 30

Public

Survey Question 3 26 October 2017

Confidential

Slide 31


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Yes No No, but we're planning to I don't know / n.a.

Are you using the Change Management module in Teamcenter?

Challenges

26 October 2017

Slide 32

Public

Site consolidation

• Currently 4 Teamcenter sites

• Support needed for real Global Change Management

• Consolidate to 1 Teamcenter site (Veldhoven, NL)

26 October 2017

Slide 33

San Diego

Linkou

WiltonVeldhoven

Public

CMII: As-Planned/As-Released Baseline

• CMII uses As-Planned/As-Released

Baseline for implementing ECNs

• Multi-level overview of planned

changes on an end-item

• Teamcenter doesn’t provide such

multi-level overview.

• How to plan a new item (revision)

without creating it in Teamcenter?

• Our Solution: Plan new item(rev)s

outside Teamcenter

26 October 2017

Slide 34

Public

CMII: Creator/User

• CMII uses Creator/User principle

• Every document (including BoM) has a creator and designated user

• Current Teamcenter configuration at ASML:

• Multiple datasets (= documents) within an Item Revision

• Challenge:

• TC Workflows needed to support Creator/User

• Siemens: Execute TC Workflows on Item Revisions, not Datasets

• Our plan:

• Consider all NX-data and BOM as ‘one document’

• Configure Non-NX dataset as separate Document Item(rev)

26 October 2017

Slide 35

Public


Confidential

Slide 36


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Yes, in Teamcenter Yes, but not in Teamcenter No I don't know / n.a.

Are you using the Creator/User principle?

Review of a change in Teamcenter (1/2)

• Showing the delta is essential when reviewing a change

• Teamcenter does not provide this OOTB (Out of the Box)

• Custom reports to be created showing deltas on

• BOM-lines: which components have been added/removed/updated

• Attributes: which attributes have been updated

• Documents: which documents have been updated

26 October 2017

Slide 37

ECN

Impacted Items

Solution Items

Old Parts

New Parts

Delta

Public

Review of a change in Teamcenter (2/2)

• Challenges when using Teamcenter OOTB reporting framework:

• Customization needed for useful / advanced reporting features

• Current review facilitated by ZECN tool (to be phased-out).

• ZECN provide rich reports, like showing changes in context of the

item hierarchy (see below). Can we level-up?

26 October 2017

Slide 38

Public

Concurrent Engineering / Unincorporated Changes

• At ASML, concurrent engineering is very common

• Current WoW in Teamcenter @ ASML: Support by allowing multiple

non-released revisions

• Siemens advise: Do not allow multiple non-released revisions

• Teamcenter provides functionality “Unincorporated Changes”

• Which companies are using this?

26 October 2017

Slide 39

Public

Item

rev

Arev

Brev

C


Confidential

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Yes No, but we have challenges withconcurrent engineering.

No. Concurrent engineering is notan issue for us.

I don't know / n.a.

Are you using the Unincorporated-Changes functionality?

Item Disposition

• When defining a product change, parts are typically replaced.

• Item Disposition specifies how to dispose physical parts that are

currently being used.

• Example values: Scrap, Rework, Use As Is

• ASML currently has customized Teamcenter to handle this.

• This customization gives conflicts when using ECN functionality

• Siemens has new OOTB capability to handle this.

• Available in AWC 3.3

26 October 2017

Slide 41

Public


Confidential

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Yes, in Teamcenter Yes, but not in Teamcenter No I don't know / n.a.

Do you define Item Disposition?

Supersedures & BOM Changes

• Teamcenter Change Manager provides functionalities:

• Supersedures

• BOM Changes

• We plan not to use these

• Do you?

26 October 2017

Slide 43

Public


Confidential

Slide 44


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Yes No I don't know / n.a.

Are you using the Supersedure functionality in Teamcenter?

Process vs Functionality

26 October 2017

Slide 45

Public

ASML Process & Teamcenter Functionality

Process 26 October 2017

Slide 46

ASML Process

Public


Configure Teamcenter 26 October 2017

Slide 47

ASML Process

TC OOTB

Public


Add Customizations 26 October 2017

Slide 48

ASML Process

TC OOTB

& Customizations

Public


Update ASML Process 26 October 2017

Slide 49

ASML Process

TC OOTB

& Customizations

Public


Alternative Process Less Customization 26 October 2017

Slide 50

ASML Process

TC OOTB

& Customizations

Public

Summary

26 October 2017

Slide 51

Public

Summary26 October 2017

Slide 52

CMII @ ASMLChange Management Improvement

Process vs Functionality Mapping

DCR

Work Copies

Order History

Re

co

rd

Revision History

Repository for

Released

Information

Ba

se

line

PR

ECR

Technical Review by

Creator

Complex Change (full track)

Simple Change (fast track)

Cost Estimate

Change Specialist I

ECR +

Impl. Plan

Deviations

Modification

Authorizations

Deviations

Work

Authorizations

Business Decision &

Priority

By CRB

By Creator

ECN +

Impl. Plan

CIB

Impl. Plan

Change Specialist IV Change Specialist II

ECNFCN

Validate document

MCN

MCRValidate manual

By User

Change Specialist IIIRelease

Upgrade documentUpgrade manual

By Creator

Public

Implementation Challenges


Confidential

Slide 53


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:) :| :(

What do you think about this presentation?

Survey – Detailed Results (1/2)26 October 2017

Confidential

Slide 54

Players Email address Domain / CompanyWhat is your relation to

Siemens PLM?Do you know CMII?

Are you using the

Change Management

module in Teamcenter?

Are you using the

Creator/User principle?

Are you using the Unincorporated-Changes

functionality?

Do you define Item

Disposition?

Are you using the

Supersedure

functionality in

Teamcenter?

Per [email protected] akerrolutions.com Yes, but not in Teamcenter

MROM [email protected] asml.com Customer Yes, we are using it (partly) No, but we're planning to No No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

T. Center [email protected] asmpt.com Customer Yes, but we don't use it Yes No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

Ramon [email protected] atos.net Integrator / reseller Yes, we are using it (partly) Yes I don't know / n.a. I don't know / n.a. I don't know / n.a. I don't know / n.a.

Frank [email protected] atos.net Integrator / reseller Yes, we are using it (partly) I don't know / n.a. I don't know / n.a. I don't know / n.a. I don't know / n.a.

Paiste [email protected] avasis.biz Integrator / reseller Never heard of CMII No No No, but we have challenges with concurrent engineering. No No

Raak [email protected] daftrucks.com Customer I've heard of it I don't know / n.a. No No, but we have challenges with concurrent engineering. No No

Kardyb [email protected] danfoss.com Yes, but we don't use it No Yes, in Teamcenter No, but we have challenges with concurrent engineering. Yes, in Teamcenter No

Lars T [email protected] danfoss.com Customer Never heard of CMII No No. Concurrent engineering is not an issue for us. No

Dan Foss [email protected] danfoss.com Customer Never heard of CMII I don't know / n.a. I don't know / n.a. I don't know / n.a. Yes, but not in Teamcenter I don't know / n.a.

HLD [email protected] digitread.com Integrator / reseller Yes, but we don't use it No I don't know / n.a. I don't know / n.a. I don't know / n.a. I don't know / n.a.

Jannes [email protected] dvna.nl Never heard of CMII No No No, but we have challenges with concurrent engineering. Yes, in Teamcenter No

Jeannette [email protected] ecs-gmbh.de Integrator / reseller Yes, we are using it (partly) Yes No No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

Nico [email protected] edf.fr Customer Never heard of CMII Yes Yes, in Teamcenter No, but we have challenges with concurrent engineering. No No

AT [email protected] ford.com Customer Never heard of CMII Yes I don't know / n.a. No. Concurrent engineering is not an issue for us. Yes, but not in Teamcenter I don't know / n.a.

PLME [email protected] fraenkische.de Customer Yes, we are using it (partly) No I don't know / n.a. No. Concurrent engineering is not an issue for us. No No

Anders [email protected] gknaerospace.com Customer I've heard of it No, but we're planning to Yes, but not in Teamcenter No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

Clabo [email protected] gknaerospace.com Customer Yes, but we don't use it No, but we're planning to I don't know / n.a. I don't know / n.a. No No

Kish [email protected] gknaerospace.com Customer Never heard of CMII No, but we're planning to I don't know / n.a. I don't know / n.a. Yes, but not in Teamcenter No

Hunter [email protected] gknaerospace.com Customer Yes, but we don't use it

Manni [email protected] hemle.de Yes No No No

JS [email protected] its-plm.si Integrator / reseller I've heard of it No No No

PNOV [email protected] lighting.com No No No, but we have challenges with concurrent engineering. No No

Oz [email protected] lighting.com Customer No, but we have challenges with concurrent engineering. No No

Maxplus [email protected] mahle.com No, but we're planning to I don't know / n.a.

Tamara [email protected] mail.weir Customer I've heard of it No, but we're planning to No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

Phil [email protected] mt.com Customer Yes, we are using it (partly) No Yes, in Teamcenter No No

Chandra [email protected] mt.com Customer Yes, but we don't use it No, but we're planning to Yes, in Teamcenter No. Concurrent engineering is not an issue for us. No No

OleW [email protected] nexans.com Customer I've heard of it No No No

Jt [email protected] nexans.com Customer Never heard of CMII No, but we're planning to I don't know / n.a. No, but we have challenges with concurrent engineering. No I don't know / n.a.

Kevin [email protected] oce.com Customer Yes, we are using it (partly) Yes, in Teamcenter No, but we have challenges with concurrent engineering. Yes, in Teamcenter Yes

Wojtek [email protected] pg.com Customer Never heard of CMII Yes Yes, but not in Teamcenter No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

ToHo [email protected] pg.com Customer Never heard of CMII Yes No No, but we have challenges with concurrent engineering. I don't know / n.a. I don't know / n.a.

PLM’ist [email protected] polar.com Other Yes Yes, in Teamcenter No. Concurrent engineering is not an issue for us. Yes, but not in Teamcenter No

Stefan [email protected] siemens.com I am a Siemens PLM employee Yes, we are using it (partly) Yes No No, but we have challenges with concurrent engineering. No I don't know / n.a.

Survey – Detailed Results (2/2)26 October 2017

Confidential

Slide 55

Players Email address Domain / CompanyWhat is your relation to

Siemens PLM?Do you know CMII?

Are you using the

Change Management

module in Teamcenter?

Are you using the

Creator/User principle?

Are you using the Unincorporated-Changes

functionality?

Do you define Item

Disposition?

Are you using the

Supersedure

functionality in

Teamcenter?

Mark [email protected] siemens.com Customer Yes, but we don't use it I don't know / n.a. No No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

Marcel [email protected] siemens.com I am a Siemens PLM employee Yes, but we don't use it Yes No No, but we have challenges with concurrent engineering. No I don't know / n.a.

J@rda [email protected] siemens.com Customer Yes Yes, in Teamcenter I don't know / n.a. Yes, in Teamcenter Yes

Marc [email protected] siemens-healthineers.com Other Never heard of CMII Yes Yes, in Teamcenter Yes, but not in Teamcenter No

PC [email protected] siemens-healthineers.com I am a Siemens PLM employee Never heard of CMII Yes No. Concurrent engineering is not an issue for us. No No

Yagiz [email protected] stm.com.tr Customer No, but we're planning to No No. Concurrent engineering is not an issue for us. Yes, but not in Teamcenter No

Whale [email protected] teploobmennik.ru Customer No Yes, in Teamcenter No. Concurrent engineering is not an issue for us. No No

waltervl [email protected] vdletg.com Customer Yes, but we don't use it No, but we're planning to No No, but we have challenges with concurrent engineering. Yes, in Teamcenter I don't know / n.a.

Billy [email protected] ventum.de Other I've heard of it No No I don't know / n.a. I don't know / n.a. I don't know / n.a.

Clemens [email protected] volkswagen.de No, but we're planning to Yes, but not in Teamcenter No, but we have challenges with concurrent engineering. No No

Piet [email protected] wartsila.com Customer Yes, in Teamcenter No, but we have challenges with concurrent engineering. No No

Johan [email protected] wartsila.com Yes, but we don't use it Yes I don't know / n.a. No. Concurrent engineering is not an issue for us.

Themousr Customer Never heard of CMII No No No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

PJ Customer Never heard of CMII No No No. Concurrent engineering is not an issue for us. No No

Ian Customer I've heard of it No No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

J. Hetfield Customer Yes, we are using it (partly) No, but we're planning to No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

JSp Yes No No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

mike No I don't know / n.a. No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

Timo Customer No No No

Act Yes, but not in Teamcenter No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

TI No No. Concurrent engineering is not an issue for us. No No

Simon Customer Never heard of CMII No I don't know / n.a. I don't know / n.a. I don't know / n.a. I don't know / n.a.

Andrew2 No, but we have challenges with concurrent engineering. Yes, but not in Teamcenter No

J Yes Yes, in Teamcenter Yes

Say I don't know / n.a. No, but we have challenges with concurrent engineering. No No

change master Yes, in Teamcenter Yes

Andrew Customer Yes, but we don't use it Yes

Timo2 No No

Change master Customer Never heard of CMII Yes

Z I don't know / n.a. No No

Ewan Yes, in Teamcenter No. Concurrent engineering is not an issue for us. I don't know / n.a. I don't know / n.a.

Musicbert Customer Never heard of CMII No

Duke Nukem I don't know / n.a. No I don't know / n.a. I don't know / n.a. I don't know / n.a.

Muskalla Yes

Uwpic Customer

If you know any missing

email addresses,

please let me know.

- Alex

Have questions or feedback afterwards?

Please mail me: [email protected]