risk management issues 9-1copyright © 2011 nelson education ltd. minimize unfortunate surprises...

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Risk Management Issues 9-1 Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Minimize Unfortunate Surprises Surprises chapte chapte r r 9 9 Prepared by Ron Knowles Algonquin College & Jennifer Rouse Barbeau Canadore College

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Page 1: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Risk Management Issues

9-1Copyright © 2011 Nelson Education Ltd.

Minimize Unfortunate SurprisesMinimize Unfortunate Surprises

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Prepared byRon KnowlesAlgonquin College

& Jennifer Rouse BarbeauCanadore College

Page 2: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Chapter OverviewChapter 9 will: Help you plan first.

Good planning can help the entrepreneur avoid ugly and unpleasant surprises.

Demonstrate how to account for surprises. Help you anticipate potential problems and

minimize their effects.

9-2Copyright © 2011 Nelson Education Ltd.

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Page 3: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Learning OpportunitiesDevelop a Plan B to minimize the ill effects of

unfortunate surprises.Determine your insurance needs and costs.Draft a health and safety policy and action

plan.Develop a list of precautions that will help

minimize the opportunities for employee dishonesty.

Prepare a 12-month start-up checklist.

9-3Copyright © 2011 Nelson Education Ltd.

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Page 4: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Plan B Checklist

9-4

Advisors

Organization

Licenses/Permits

Location

Auto

Equipment

Fixtures

Supplies

Inventory

Advertising/ Promotion

Banking

Employees

Copyright © 2011 Nelson Education Ltd.

Page 5: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Calculating Insurance Needs

9-5

These risks can be covered by insurance:•Personal injury •Employment practices •Loss to the business caused by death or disability •Loss or damage of property•Loss of income resulting from interruption of business•Consequential losses•Auto

What type of business insurance will you need? Check out Box 9.4

These risks can be covered by insurance:•Personal injury •Employment practices •Loss to the business caused by death or disability •Loss or damage of property•Loss of income resulting from interruption of business•Consequential losses•Auto

What type of business insurance will you need? Check out Box 9.4

Copyright © 2011 Nelson Education Ltd.

Page 6: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

What Insurance Will You Need?The type of insurance and The type of insurance and coverage needed depends on:coverage needed depends on:

• size of any potential loss• probability of loss• resources available• probability of lawsuits

9-6Copyright © 2011 Nelson Education Ltd.

Page 7: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Home-Based Business InsuranceAuto Insurance Auto Insurance for business purposes is a must.

3 basic types of Home Insurance Home Insurance policies are:Homeowner’s policy endorsement In-home business policy/programBusiness owners policy (BOP)

9-7Copyright © 2011 Nelson Education Ltd.

Page 8: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Occupational Health & Safety

9-8

Two basic levels of OHS legislation:Federal Provincial

OHS legislation outlines:Responsibilities of owners, supervisors, and workers

Copyright © 2011 Nelson Education Ltd.

Page 9: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Occupational Health & SafetyLegal Requirements

9-9

Legal requirements can be grouped intofour broad categories:

1. Government, employee and employer responsibilities

2. Joint Heath and Safety Committees (JHSC)

3. Workplace Hazardous Materials4. Due Diligence

Copyright © 2011 Nelson Education Ltd.

Page 10: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Employee Dishonesty

9-10

Cash register

vulnerability

Cash register

vulnerability

Cheque deceptionCheque

deception

ShopliftingShoplifting

Credit cardfraud

Credit cardfraud

Bookkeeping theft

Bookkeeping theft

Counterfeit money

Counterfeit money

BurglaryBurglaryRobberyRobbery

Fitting room theft

Fraudulent Refunds

Fraudulent Refunds

Copyright © 2011 Nelson Education Ltd.

Page 11: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Get Advice & Plan AheadSurprises await every entrepreneur.Surprises await every entrepreneur. Before you start your business

Find a small business guruEstablish an advisory boardNetwork for a mentor or advisor.

Remember, anyone can be part of your team.

Have a plan B. Plan ahead—get started on a stat-up

checklist.

9-11Copyright © 2011 Nelson Education Ltd.

Page 12: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Chapter 9 helps you manage risk & prepare Parts H, I & J of your business plan:

Financial SectionFinancial Section

9-12Copyright © 2011 Nelson Education Ltd.

Business Plan Business Plan Building Block

Page 13: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

What operational goals and objectives do you want to achieve?

What risks and challenges does your business face, and how will you address each one?

Develop a start-up schedule beginning twelve months from the launch.

What are the major cash drains in your business?

9-13Copyright © 2011 Nelson Education Ltd.

Checklist for Your Business PlanYour Business Plan

Page 14: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

What types of insurance and employee bonding will you have for your business?

Do you have a health and safety policy in place?

9-14Copyright © 2011 Nelson Education Ltd.

Checklist for Your Business PlanYour Business Plan

Page 15: Risk Management Issues 9-1Copyright © 2011 Nelson Education Ltd. Minimize Unfortunate Surprises chapter 99 Prepared by Ron Knowles Algonquin College &

Risks & Offsetting ActionsYour Business Idea.

Answer Chapter 9 case study questions to learn:What are your Plan “B” solutions?What costly surprises might arise?What is your health and safety policy?How will you protect your business

against crime?

9-15Copyright © 2011 Nelson Education Ltd.

CaseStudy