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RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir [email protected] 703.805.4993

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Page 1: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK MANAGEMENTfor PEO

National Security Personnel System

Mr. John BennettDAU Ft. [email protected]

Page 2: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

• Essential Part of Program Management• Includes both Opportunities & Risk Events• Risk Events must be Identified, Assessed, Handled &

Monitored• Risk Events Are Classified As LOW, MODERATE, or

HIGH Depending on PROBABILITY of Occurrence and SEVERITY OF CONSEQUENCES

• High & Moderate Risks Must be Handled

RISK MANAGEMENT BOTTOM LINE UP FRONT

Risk Management must be integrated into the organization’s routine processes

Page 3: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

Risk Management

• Two Components – Opportunities & Risk Events

• Both have probabilities and outcomes

• Executive Level = balanced view, big picture, risk-based strategic planning and decisions

• “Worker Bees” main tasks = identifying and handling (mitigating) risk events

Page 4: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

Managing Risk“Opportunities are Good!”

Manage so as to enhance the high benefit and high probability!

1.0

0Low HighBenefit - B

Pro

bab

ilit

y o

f S

ucc

ess

- P

s

Opportunity:

1. A favorable or advantageous combination or circumstances; suitable occasion or time.

2. A chance for progression and advancement.

Considerations: 1. Is the opportunity

beneficial?

2. Is the opportunity doable?

3. Is the benefit worth the cost and risk?

Page 5: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

Managing Risk“Risks are bad!”

Manage so as to move probability and consequence (impact) toward zero!

1.0

0Low HighAdverse Consequence - CF

Pro

bab

ilit

y o

f F

ailu

re -

PF

Risk:

1. The possibility of suffering harm or loss.

(potential problem)

2. A factor, element, or course involving uncertain danger.

Considerations:

1. What can be done to eliminate or reduce the risk?

2. What other areas can potentially be affected by the risk?

3. Is the risk worth the benefit?

Page 6: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

OPPORTUNITIES & RISKS

Pro

bab

ilit

y

SLIGHTFAIRHIGHGREAT CRITICALSERIOUSMODERATEMINORNEUTRAL

REMOTE

UNLIKELY

LIKELY

HIGHLY LIKELY

NEARLY CERTAIN

RiskOpportunity

Red & Blue ratings justify major investment of resources & effortYellow & White ratings justify secondary considerationGreen ratings are low priority (track but leave alone)Probability = odds of achieving opportunity or risk occurring

Benefit/Consequences

Page 7: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

ACQUISITION RISK -- DEFINITION• A Measure of Potential Inability to Achieve Defined

Program Cost / Schedule / Performance GOALS

• Each Risk (Risk Event) Has 2 Components:

PROBABILITY -- Event Will Occur

CONSEQUENCES -- Adverse Impact to Program

WALKING THE PLANK!

Page 8: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK MANAGEMENT MODEL*

MONITORING ASSESSMENT

PLANNING

HANDLING

* DoD/DAU Risk Guidebook

Page 9: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK MANAGEMENT IN INTEGRATED PRODUCT & PROCESS (IPPD)

ENVIRONMENT- Empowerment -

“The team should be given the authority, responsibility, & resources to manage its product & its risk commensurate with the team’s capabilities.

– The authority of team members needs to be defined & understood by the individual team members.

– The team should accept responsibility & be held accountable for the results of its efforts.”

- DoD IPPD Guide

Page 10: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK PLANNING

• Develop an Organized, Comprehensive, & Iterative Approach for an Effective Acquisition Risk Management Program

• Train ALL IPT Members in Risk Management Processes• Assign Responsibility and Authority to Team Members

at appropriate levels• Create a Risk Coordinator to look across entire

program• Develop a Management Information System (MIS)• Draft a Risk Management Plan (Documentation)• Finalize the plan and implement across the organization

RISK MANAGEMENT MODEL

MONITORINGASSESSMENT

PLANNING

HANDLING

Page 11: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK ASSESSMENT

• Identification of Risk Events

• Analysis of Probability & Consequence

• Priority of Risk Events for Handling

RISK MANAGEMENT MODEL

MONITORINGASSESSMENT

PLANNING

HANDLING

Page 12: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK ASSESSMENT (Sub-process: Identification)

• What Are the Risk Events in the Program?– Known / Knowns

– Known / Unknowns

– Unknown / Unknowns

• Where Are Risk Events Located in the Program?– Requirements, Technology, Design, T&E, M&S, Cost,

Schedule, etc.

• Examine Sources/Areas of Risk to Determine Risk Events

RISK MANAGEMENT MODEL

MONITORINGASSESSMENT

PLANNING

HANDLING

Page 13: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK ASSESSMENT(Sub-process: Analysis)

• Description of Risk Event (What Could Go Wrong?)

• Isolate the Cause of Risk Event• Determine the Probability & Impact of Risk Event• Use Prob & Impact to determine High, Medium,

& Low Risk Ratings?– Apply Generic Risk Assessment Matrix to

Rate/Prioritize Risk Events– Tailor Prob, Impact metrics/axes to the Product

or Process– Measure Risk Impact on Cost, Schedule, &

Performance

RISK MANAGEMENT MODEL

MONITORINGASSESSMENT

PLANNING

HANDLING

Page 14: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

GENERIC RISK ASSESSMENTMATRIX

PROBABILITYOF

OCCURRENCE(Likelihood)

SEVERITY OF CONSEQUENCES

(Impact)

HIGH

LOWLOW HIGH

MODERATE

LOW

LOW

HIGH

MODERATE

LOW

HIGH

HIGH

MODERATE

Page 15: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

Lik

eli

ho

od

What Is the Likelihood the Risk Will Happen?

Not Likely:

Low Likelihood:

Likely:

Highly Likely:

Near Certainty:

Your Approach and Processes...

...Will effectively avoid or mitigate this riskbased on standard practices

...Have usually mitigated this type of risk withminimal oversight in similar cases

...May mitigate this risk, but workarounds will berequired

...Cannot mitigate this risk, but a differentapproach might

...Cannot mitigate this type of risk; no knownprocesses or workarounds are available

1

2

3

4

5

Level

F/A-18 Program Risk Analysis

Willie Smith 703-604-2210 x7418John Hayn 314-234-9738Ruben Garcia 314-233-6315Jim Warren 314-234-8754Ron Morris 310-332-8050Vic Santos 617-594-5930Pam Barber 703-413-7264

Questions about Risk Management?Call a member of the Risk Mgmt Team

Level Technical Schedule Cost

1 Minimal or no impact Minimal or no impact Minimal or no impact

2 Minor perf shortfall, Additional activities Budget increase orsame approach required; able to meet unit production costretained key dates increase <1%

3 Mod perf shortfall, Minor schedule slip; Budget increase orbut workarounds will miss need date unit production costavailable increase <5%

4 Unacceptable, Program critical path Budget increase orbut workarounds affected unit production costavailable increase <10%

5 Unacceptable; no Cannot achieve key Budget increase oralternatives exist program milestone production cost

increase >10%

Given the risk is realized, what would be the magnitude of the impact?

Co

nse

qu

ence

Lik

eli

ho

od

5

4

3

2

1

Consequence54321

High

Medium

Low

© McDonnell Douglas Aerospace -- Rev E

Page 16: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK ASSESSMENT Questions about Risk

Management?

Call a Member of the Process Integration Team for Risk.

1 Minimal or No ImpactMinimal or No ImpactMinimal or No Impact

None

2 Acceptable with SomeAdditional Resources Required ;< 5%

Some ImpactReduction in Margin

Able to Meet Need Dates

3 Acceptable with Minor Slip in Key Milestone;

5 - 7%Moderate Impact

Significant ReductionNot Able to Meet Need Dates

in Margin

4 Acceptable, No Major Slip in Key Milestone

> 7 - 10% Major Impact

Remaining Marginor Critical Path Impacted

5 UnacceptableCan’t Achieve Key Team or

> 10%Unacceptable

Major Program Milestone

Consequence:Given The Risk is Realized, What is the Magnitude of the Impact?

RISK ASSESSMENT

HIGH - Unacceptable. Major disruption likely. Different approach required. Priority management attention required.

MODERATE - Some disruption. Different approach may be required. Additional management attention may be needed.

LOW - Minimum impact. Minimum oversight needed to ensure risk remains low.

a

Remote

b

Unlikely

c

Likely

d

Highly Likely

e

Near Certainty

LevelWhat Is The

Probability The

Risk Will Happen?

Probability:

Level TechnicalSchedule

Cost Impact on Other Teams

Performance

and/or and/or and/or

edcba

1 2 3 4 5

Pro

bab

ilit

yConsequence

ASSESSMENT GUIDE

Page 17: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

— ILS Software— Supportability Engineering— Training— Peculiar Support Equipment— Contractor Logistics Support

BBBBB

AAAAA

— Launcher Software— Launcher Transporter/

Missile Round Pallet

BB

AA

High- State-of-the-art research is required, and failure is likely and will cause seriousdisruption of program schedule and/or degradation of system performance even with special attention from contractor and close government monitoring

Moderate- Major design changes in hardware/software may be required with moderateincrease in complexity. If failure occurs, it will cause disruption in scheduleand/or degradation in performance. Special attention from contractor andclose government monitoring can overcome the risk.

Low- Existing hardware is available and/or proven technology application can overcome risk. Failure is unlikely to cause disruption in program schedule or degradation in system performance. Normal efforts from contractor/government can overcome risk.

= Before Mitigation

= After Mitigation

B

A

THAAD Program Risk Assessment (U) “WBS Approach”

Risk reduced from moderate to low since contract award

THAAD System

Weapons Systems Engineering Integration Team (WSEIT)

System Test & Evaluation

C2/BM Missile

— System Engineering— Integration & Test— Software Management— Battle Management— Operations Management— Communications— System Support— Operator System Interface— Embedded Training— C2/BM Hardware— C2/BM Segment I&T

Environment (BSITE)

ILS

Launcher

Program Mgt

RadarB A

BBBBBBBBBBBB

AAAAAAAAAAAA

B A

AB

AB

AB

B A

B A AB

B A

— Product Test Equipment— Mission Software— Lethality— Missile Fore-Body— Missile Mid-Body— Range Safety Equipment— Ordnance Initiation System/

Flight Termination System— Seeker— Mission Computer— Inertial Measurement Unit— Two Axis Rate Sensor— Interstage & Booster Intr— Flare & Aft Skirt— Canister & MR Assembly— Booster Motor— Thrust Vector Actuator— Divert & Attitude Control System— Communications Systems— Power System & Interconnects— Instrumentation & Telemetry— Systems Engineering

BBBBBBB

BBBBBBBBBBBBBB

AAAAAAA

AAAAAAAAAAAAAA

— Radar Software— Antenna Equipment— T/R Module— Electronics & Shelters— Systems Engineering

BBBBB

AAAAA

Page 18: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK HANDLING

CAATCONTROL: Reduce Probability &/or Impact

(In-Process Reviews)

AVOID: Use Another Path(Redesign, Eliminate Req, Change Schedule)

ASSUME: Make No Changes(Mgmt/Risk Reserve = $ & Sch)

TRANSFER: Reduce Impact(Warranties, FP Contracts, Insurance)

RISK MANAGEMENT MODEL

MONITORINGASSESSMENT

PLANNING

HANDLING

Page 19: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

Risk Handling Plan“Waterfall”

Ris

k R

ati

ng

Time

High

Medium

Low

EVEN

TEVENT

EVENT

EVENT

Page 20: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

RISK MONITORING

• Related to Earned Value Measurement & Program Control (Cost, Schedule, & Performance Measurement Reports)

• Track & Evaluate Handling/Mitigation of Risk Events

• Consolidated Acquisition Reporting System (CARS)– Acquisition Program Baseline (APB)– Defense Acquisition Executive Summary (DAES)/Unit Cost Reports (UCR)– Selected Acquisition Report (SAR)

• Milestone Decision Process

RISK MANAGEMENT MODEL

MONITORINGASSESSMENT

PLANNING

HANDLING

Page 21: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

THAAD 03T-1300.88

Page 22: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

• Essential Part of Program Management• Includes both Opportunities & Risk Events• Risk Events: Identified, Assessed, Handled &

Monitored• Risk Events Are Classified As LOW, MODERATE, or

HIGH Depending on PROBABILITY of Occurrence and SEVERITY OF CONSEQUENCES

• High & Moderate Risks Must be Handled

RISK MANAGEMENT SUMMARY

Risk Management must be integrated into the organization’s routine processes

Page 23: RISK MANAGEMENT for PEO National Security Personnel System Mr. John Bennett DAU Ft. Belvoir John.bennett@dau.mil 703.805.4993

WEB-BASED RISK MANAGEMENT “TOOLS & WEBSITES”

• Risk Management Guide June 2003 - www.dau.mil/pubs/gdbks/risk_management.asp

• Risk Management Community of Practice (PMCoP) – Part of Acquisition Community Connection (ACC) - http://acc.dau.mil

• Textbook – “Managing Risk in Organizations” by J.Davidson Frame; published by Jossey-Bass, 2003

• Risk Management Learning Module - http://clc.dau.mil/kc/no_login/portal.asp