rightonline disruptive technology in the travel economy
TRANSCRIPT
Disruptive Technology in the Travel Economy
Matt KiesslingDirector of Grassroots and Coalitions, The Travel Technology Association
Executive Director, The Short Term Rental Advocacy Center
@TomFGoodwin | Tech Crunch | March 3, 2015
“Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no
content. Alibaba, the most valuable retailer, has no inventory. And Airbnb,
the world’s largest accommodation provider, owns no real estate.
Something interesting is happening.”
“They consume travel in the same way as they live and for them travel is a social
experience that has to be shared in order to connect to the “tribe” that they
belong to. No matter what platform the future brings, travel search has to be
made easy and the travel experience has to be the only objective.”
Allister Hann, CTO of @Skyscanner on the Millennial traveler
STRS
via @Phocuswright: 60% of millennials use smartphones to
search hotels when planning business travel, and 43% use
them to book.
“People providing these services in many ways are entrepreneurs or micro-entrepreneurs. They’re
more independent, more liberated, more economically
empowered.” Airbnb cofounder Brian Chesky
All This Leads to Challenges
Lack of Knowledge
Understanding the Opportunity
Demand
Entrenched Interests
***Hotel Industry Stat***
New Technologies
Nashville, TNPortland, OR
What’s The Solution
Understanding the tenants of smart STR policies
Promoting innovation rather than stifling it
Travelers seeking experiences are the losers when government fails — so is the community
