rewriting the rules of management for the facebook generation
DESCRIPTION
by Vladimir Vulic , Co-founder of @DigitalizujMe. Member of @sparkdotme team. Management and social media consultant. Speaker. Teaching Assistant at the University of Montenegro.TRANSCRIPT
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Rewriting the Rules of Management
for the Generation
www.vanja.me
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The “father” of Scientific management
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“In the past the man has been first; in the future the system must be first.” - Frederick W. Taylor
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“Management is the most important invention of the XX century. Nothing, not the combustion engine, not the steam turbine, was as important. Because without management, none of those other things are affordable.” - Gary Hamel, management thinker
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The average lifespan of an S&P 500 company:
1920 – 67 years
2013 – 15 years! (source: Richard Foster, Yale University)
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Out of the 1,000 biggest companies in the US in 2003,
almost 70%were not on the list in 2013!
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“It is not the strongestof the species that survives, nor the most intelligent, but the one
most responsive to change.”Charles Darwin, Author of “The Origin of Species”
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”Tomorrow’s profitability depends on today’s evolvability.” - Gary Hamel, management thinker
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“Nostalgia isn't a business model.”
John NaughtonSenior Research Fellow at Cambridgeand technology columnist
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Is Your Company About To Get Netflixed?
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How was Nokia disrupted?
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Who Is Your Biggest Competitor?
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Gallup’s State of the Global Workplace - 13% of employees are “Engaged”
- 63% are “Not Engaged”
- 24% are “Actively Disengaged”
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“How many of you have some dead wood in your organizations?”
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What is going on here???
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“Iron Curtain” - Germany - Czechoslovakia
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Even after 25 years, red deer still don't cross the old Iron Curtain!
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Why are newspaper sheets so big?
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Tax in England based on number of pages introduced in 1715, and abolished in 1855!
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Why do hotels rarely, if ever, reach out and tell their guests they left something in the room?
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Hotels were afraid to call the homes of male travelers whose wives may or may not have known they were at the hotel!
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Doctors' bad handwriting kills more than
7,000 people in the US annually!
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90% of the doctors have access to computers
<10% use e-medical records or e-prescriptions
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Today’s companies:- 21st-century business processes- mid-20th-century management processes- 19th-century management principles!
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“Most of what we call management consists of making it difficult for people to get their jobs done.”
Peter Drucker, management thinker
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“Taylor, though the Isaac Newton (or perhaps the Archimedes) of the science of work, laid only first foundations, however. Not much has been added to them since - even though he has been dead all of 60 years.” - Peter Drucker, management thinker, 1974.
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The word “Management” comes from the Italian “manegio/manegiare“ and French “menége” – “to handle, to train (horses)”
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What’s The Future of management?
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“The future is already here - it's just not very evenly distributed.” - William Gibson, SF author
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Organizational Pyramid
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When top level guys look down, they see only sh*t.
When bottom level guys look up, they see only a**holes!
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“Hierarchy is a place in which everyone has their face toward the CEO and their ass toward the customer.”
Jack WelchChairman and CEO of General Electric
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Span of Control
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Span of control in Google is 60!
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“Your desk has wheels for a reason.”The simple rule at Valve
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“We’re trying to figure out how to structure Zappos more like a city, and less like a bureaucratic corporation. In a city, people and businesses are self-organising.” - Tony Hsieh, CEO
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“Holacracy” - Structure the company around the work that needs to be done rather than the people who do it
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Decentralization +
Autonomy =
Profit!
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Whole Foods has gone ahead and made the salary data public to all employees!
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“Don’t treat your employees like mushrooms – don’t keep them in the dark and don’t regularly throw crap on them!”
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At Morning Star, there is no central purchasing department and no senior executive who signs off on capital expenditures. Employees are responsible for acquiring the tools and equipment they need.
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”The one thing that will certainly get you fired here is being someone who does things the way we’ve always done them.”Kevin Plank, Under Armour, founder and CEO
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“Nowadays, people under 35 don't want to be leador managed - those words are too strong for them. They want to be worked WITH.” - Karl Moore, management professor
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Vladimir Vulić
To connect, and for speaking enquiries, please visit
www.vanja.me