revolutionising library management

Revolutionising Library Management MasterClass

Web 2.0 and LibrariesMichelle McLean

Information Librarian

Masterclass ObjectivesWhat Web 2.0 isWhat it can be used

forImpact on librariesWhat Library 2.0 isLibrary 2.0 concerns

and examplesPractical

implementation

What you will take awayAn understanding of

Web 2.0 and Library 2.0

Awareness of implications for libraries

InspirationPlan of action for one

thing to implement at your workplace

Let's get started!


Web 2.0

Michelle McLeanInformation Librarian

Web 2.0

“Web 2.0 is a trend in World Wide Web technology and web design, a second generation of web-based communities and hosted services such as social- networking sites, wikis, blogs, and folksonomies, which aim to facilitate creativity, collaboration, and sharing among users.” Wikipedia

"Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform and an attempt to understand the rules for success on that new platform." Tim O'Reilly 2004

Web 2.0

By vanzhou2006 from Flickr

BlogsOnline journal

Server or hosted

Content rich

eg. Word Press, Movable Type, Bloggerhttp://technorati.com/

Wikis

Webpage

Multiple authors

Links and images

eg. PBWiki, Media Wiki

PodcastingAudio, video

Public

RSS feeds

eg. Audacity, GarageBand, iTunes

Image sharingOnline photos

Create sets/collections

Tagging/Linking

egs. Flickr, Picasahttp://www.flickr.com/photos/bridesclub/

Online Video

Video sharing Embed/Link egs. YouTube, Blip.TV

RSS

Delivered content

eg. RSS, Atom, Feeds

Feed Readereg. Bloglines,

Google Readerhttp://www.marketingstudies.net/images/case.gif

TaggingFolksonomies vs Taxonomies

User generated

Extra access point

Searchable

Social BookmarkingBookmarks online

Tagging

Shared/searchable

eg. del.icio.us

Instant Messaging (IM)

Online chat

Computer based

egs. MSN Messenger, Yahoo, AIM, Meebo,

Twitter

Meebo Widgethttp://www.tomshardware.com/2007/08/03/business_instant_messaging/

Mashups

Combine data from multiple sources eg. Google MapsTools eg. Yahoo Pipes

WidgetsPluginAdded functionalityeg. time, news, weather, polls, summaries, feeds

Shared DocumentsOnline file access

Multiple document types

Collaboration

eg. Google Docs, Zoho

Social Networking

New communication

Applications

Community building

eg. Facebook, MySpace, Ning

Mobile InternetMassive growth

Tailored services

Accessibility

Fast rate of change

http://www.letsgomobile.org/images/news/vodafone/mobile_internet.jpg

Second lifeVirtual world

User created

Avatars

Own economy

Potential?


Web 2.0 – uses


BlogsNews/Events

Professional development

Marketing

Newspaper columns

TV shows http://technorati.com/

WikisWikipedia

WikiLeaks

WikiTravel

WikiHow

Wiktionaryhttp://en.wikipedia.org/wiki/Casey_Cardinia_Libraries

PodcastingRadio shows

Self-help programs

Training

Promotions

How-tos

Image sharingPromotion

Retail

Education

Product

Reports

Online VideoMarketing/Promotion Training

Product development

Campaigns

RSSArticles

Newsletters

News

Presentations

Tagging/Social bookmarking

Education

Project collaboration

Research


Telecommuting

Instant Messaging (IM)Support/Help

Communication


Collaboration

MashupsRatings/ReviewsReal estateNewsTourism

WidgetsSurveys/pollsLocal news/weatherCalendarsSearch boxesImages

Shared DocumentsCollaboration

Telecommuters

Social Networking

Awareness

Campaigns

Promotion

Collaboration

Mobile InternetTelecommuters

Sales reps

Uni students

Tech geeks

Teenshttp://www.letsgomobile.org/images/news/vodafone/mobile_internet.jpg

Second lifeRetail

Seminars/lectures

Media programs

University lectures

Discussions/speakers

Potential?


Impact on Libraries


Opportunities

Free

Collaboration

Meet users

Efficient/expanded service Be leaders

Threats Get left behind

Lose our relevance

Lose users

Replacement?

http://www.admit-one.net/?m=200412

Concerns Impact on services

Stability/Privacy

Network security

Resources required

Relevance to our usershttp://plconsulting.com.au/tools/behaviour.htm?pg=2

Getting buy-in

Education

Build support

Demonstrate potential

Pilot

http://www.businessinnovationinsider.com/2006/08/getting_management_buyin_for_innovation.php

What other issues?

http://samueljscott.files.wordpress.com/2007/08/question-mark.jpg


Library 2.0


Library 2.0

“The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of

both the physical and the virtual services they want, supported by consistently evaluating services. It also attempts to reach new users

and better serve current ones through improved customer-driven offerings.”

Michael Casey – Library Journal

BlogsNews/Events

Reviews/Discussions

What's new

Changes

From the CEOhttp://www.cclc.vic.gov.au/news/blog/

WikisWebsite/Intranet

Staff or user manual

Encyclopedias/guides


Conferenceshttp://www.sjcpl.org/

PodcastingSpeakers/

seminars

Training/How tos

Exhibitions

What's new/promotion

Image sharingBuildings

Events

Visits

Promotions

Library tourCreative Commons License photo credit:

Brisbane Blog Is Against Censorship

Online VideoTraining

Promotion

Library tours

Tutorials/Lectures

Screencasts/Presentations

RSSLibrary catalogueCalendar of eventsCurrent awarenessResearch topics

TaggingCatalogue tags

Book review tags

Tag Clouds

Social BookmarkingReference


Subject specific

Library Thing for Libraries

Instant Messaging (IM)

Reference Service

Catalogue help

Website help

MashupsLibrary branches

Custom searches

Combined RSS feeds

Catalogue comments

WidgetsCatalogue searchNews/WeatherCalendar of eventsRSS feeds

Shared DocumentsResearch papers

Journal articles

Reports

Manuals

Social Networking

Calendar of events

News

Catalogue search

Links

Mobile InternetCatalogue searches

Library information

SMS Reference

http://www.letsgomobile.org/images/news/vodafone/mobile_internet.jpg

Second lifeSeminars/Discussion

Training

Reference Service

Conferences


Library 2.0Concerns and Examples


Library 2.0 Concerns

TwopointopiansTechnolustLibrarian 2.0More to librariesRelevance

Library 2.0 Examples

What do you want to see?

http://rtc.ruralinstitute.umt.edu/Trn/TrnManual.htm


Library 2.0Making it happen


Begins with youLibrarian 2.0

Direction

Support

Encouragement

Hands off

StaffingEnthusiasm

Willingness to learn

Time commitment

Writing ability

Interest/specialityhttp://dartmouthfootball.blogspot.com/

Hosting – what typeExpertiseServer spaceTimeSecurityPrivacy

www.xpressions.com/solutions/siteoperations.aspx

EquipmentComputer

Internet connection

Software

Digital camera

Audio recording

http://www.themaclawyer.com/the_mac_lawyer/technology/index.html

What else?

What does the future hold?Ubiquitous computingE-paperSemantic Web

A Place for Libraries

blogs.nesta.org.uk/.../07/26/semantic_web_2.gif

revolutionising library management

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