rev 5 sap mobility conversation 06.9.2012
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Using today\'s technology to actually "Communicate" in a two-way ongoing conversation with your marketplaceTRANSCRIPT
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THE GAME CHANGERS©
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THE POWER OF ONE APPROACH – A COLLABORATION FOR COMPETITIVE ADVANTAGE
SAP HANA –APPLIANCE & PLATFORM IN MEMORY PROCESSING
Table of Contents
• 3M’S 2010 ENVIRONMENT/VISION 2020 & SAP/3M 2010 CONTRACT - TEST CLOUD
• UPGRADE SAP’S BUSINESS SUITE 7.0 PLUS ENHANCEMENT PACKAGES INTO THE CLOUD
• SAP HANA – IN MEMORY PROCESSING – WHAT IS IT? WHY SHOULD I CARE?
• THE MARKET-FOCUSED APPLICATION PATENT
• SAP’S SYBASE MOBILITY _Anytime Anywhere
• BIG DATA (Petabytes) FOR COMPETITIVE ADVANTAGE
• Outside 3M Firewall - Ecohub/INSIDE 3M Firewall -Ecohub
• APPENDIX
Rethinking the Basic Approach to Delivering Customer Value thru a Combined SAP HANA, Cloud and SAP Mobility Approach, which builds on a Patent built for 3M by
3M and DJ Everette, The Power of One, LLC
Faster, Efficient End-End Cost Reductions, Closer Sustainable Customer Satisfaction and Leverage Corporate Wide Business Information for Better Decisions
ENVIRONMENT/VISION 2020• . 3M is rolling out SAP® Business Suite 7 software as it phases out some
of its legacy applications at sites around the world.
• Along with its growing portfolio of acquired companies offering innovative products from healthcare, highway safety, office products, abrasives and adhesives, 3M has inherited these companies’ business software installations, which currently run distinct processes from the shop floor to the supply chain, to sales and reporting. (M&A)
• The company is now unifying its IT landscape on SAP Business Suite to orchestrate business processes in an integrated E-E operating model and gain clearer insight across its global operations.
“Providing innovative solutions to our customers around the world is our top priority, so we undertook a thorough evaluation to determine the best-suited business software that could further improve customer intimacy, service delivery and power each of our divisions and regions of operations with industry best practices.”
“SAP business solutions will play an important enabling role in unifying core processes globally and supporting our ongoing strategy of meeting customer needs wherever they are.”
“We expect the SAP deployment to provide significant value to 3M in the coming years.”
Ernie Park, VP/CIO, 3M
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Management
Optimization Creation
Access
The Old vs. The New: How will you manage the transition?
Business Value Add
Delivery
Value
IT Efficiency
SharedOne-to-Many
IT Consulting IT Consulting
Business StrategyConsulting
Business StrategyConsulting
Custom SolutionsERP~SCM~CRM~BICustom Solutions
ERP~SCM~CRM~BI
Data Center OutsourcingData Center Outsourcing
Transaction ProcessingTransaction Processing
Vertical / Process-specific Business Process Utility
(CRM, SCM)
Vertical / Process-specific Business Process Utility
(CRM, SCM)
SaaSApplication Utility
SaaSApplication Utility
HostingHosting
Applications OutsourcingApplications Outsourcing
InfrastructureUtility
InfrastructureUtility
RemoteManaged Services
RemoteManaged Services
Desktop OutsourcingDesktop OutsourcingNetwork OutsourcingNetwork Outsourcing
Bandwidth on DemandBandwidth on Demand
Horizontal Business Process Utility (HR-F&A)
Horizontal Business Process Utility (HR-F&A)
Storage on Demand
Storage on Demand
App Dev & Int.App Dev & Int.
EnterpriseOne-to-One
CRM Call CenterCRM Call Center
Help Desk OutsourcingHelp Desk Outsourcing
Custom BPO~HR~Logistics~F&A
Custom BPO~HR~Logistics~F&A
Business value: affordable "world-class"
processes at market parity for speed, agility,
cost
Business value: differentiation for growth to outpace
competition
5
Management
Optimization Creation
Access
The Services Market Is Being Reshaped, Leading the Way to New Models
Business Value Add
Delivery
Value
IT Efficiency
SharedOne-to-Many
IT Consulting IT Consulting
Business StrategyConsulting
Business StrategyConsulting
Custom SolutionsERP~SCM~CRM~BICustom Solutions
ERP~SCM~CRM~BI
Data Center OutsourcingData Center Outsourcing
Transaction ProcessingTransaction Processing
Vertical / Process-specific Business Process Utility
(CRM, SCM)
Vertical / Process-specific Business Process Utility
(CRM, SCM)
SaaSApplication Utility
SaaSApplication Utility
HostingHosting
Applications OutsourcingApplications Outsourcing
InfrastructureUtility
InfrastructureUtility
RemoteManaged Services
RemoteManaged Services
Desktop OutsourcingDesktop OutsourcingNetwork OutsourcingNetwork Outsourcing
Bandwidth on DemandBandwidth on Demand
Horizontal Business Process Utility (HR-F&A)
Horizontal Business Process Utility (HR-F&A)
Storage on Demand
Storage on Demand
App Dev & Int.App Dev & Int.
EnterpriseOne-to-One
CRM Call CenterCRM Call Center
Help Desk OutsourcingHelp Desk Outsourcing
Custom BPO~HR~Logistics~F&A
Custom BPO~HR~Logistics~F&A
Global Delivery
Process Standardization &
Portfolio Rationalization
AlternativeDeliveryModels
6IT Efficiency
One-to-Many
One-to-One
Exchanges/PortalsBSP
Commerce Backbone
Market Maker
ASP
Transaction Processing
Hosting MSP
Web Based Services
Enterprise Operations
IT Outsourcing
Product SupportDesktop
NetworkHelp Desk
Applications Outsourcing
BPO BPR/ChangeMgt.
Consulting Integration
Development
New Solution Offerings Will Reset the Bar for Business Value and Differentiation
Business Value Add
The Force of Solutions
Efficacy
The Force of Business Process Differentiation
The Force ofIndustrialization
The Forceof
Globalization
MARKET-FOCUSED CLOUD COMPUTING SOLUTION©
A NEW GLOBAL ENTERPRISE BUSINESS MODEL
The Listening Global
Enterprise
International
Customer Service
Call Center
LogisticsSales &
Marketing
Branches
R&D LABSC-Level
Staff
Manufacturing
HR
Technology
Industrial &
Transp
ortatio
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Health Care
Display & Graphics
Cons
umer
&
Offi
ceSa
fety
, Sec
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& P
rote
ctio
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Legal
Electro &
Comm
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Distrib
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Who
lesa
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Jobb
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eale
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Conv
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INTERNAL ECOSYSTEM
EXTERNAL
Financial
Supply
Chain
Division Labs
Staff
HR
Legal
Financial
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SAP HANA –APPLIANCE & PLATFORM IN MEMORY
PROCESSING
Developer(s) SAP AG
Stable release
SAP HANA 1.0 SP3 / November 7, 2011; 6 months ago (2011-11-07)
Development status Active
Written in C, C++
Available in Multi-lingual
Type In-memory RDBMS
License Proprietary
Website
www.sap.com/hana
SAP Community Network
CLOUD COMPUTINGDEFINITION:“Cloud Computing is a model for enabling convenient, on-demand network access to a shared pool of configurable E COMPUTING RESOURCES (I.e
Networks, Servers, Storge, Applications & Services) that can be rapidly provisioned and released with minimal management effort or service provider interaction” Source: NIST (National Institute of Standards and Technology)
TYPES OF CLOUDS:•PRIVATE – EARLY IN THE GAME – MANY PROJECTS UNDERWAY•PUBLIC – CAUTIOUS CONCERN BY TRADITIONAL CORPORATIONS/ONLINE GROWTH•HYBRID – •MAJOR PLAYERS ARE EXPLORING CLOUD COMPUTING•POTENTIAL: TAAS/IAAS/SAAS/ETC.•SOCIALNET MEDIA AND DIGITALIZATION OF SCM INCREASINGLY AUTOMATED•MULTI-TENANT OR SINGLE – “SMART COMPONENTS” (I.E. MAKING OPTIONS MORE FLEXIBLE AND RESPONSIVE QUICKLY)•MULTI-PARTNERS/COMPONENTS ARE MODULAR – ALWAYS CURRENT
•SaaS Software-as-a-ervice, which represent the largest share of the cloud services market, at 69% of all services in 2011•IaaS Infrastructure-as-a-Service “as businesses become more comfortable with the cloud. Awareness of data protection legislation, terms and conditions of SLA (Service Level Agreements) and a better understanding of the nature of cloud services is shaping the cloud ecosystem and paving the way for market consolidation.”•PaaS Platform-as-a-Service
PROJECTIONS :Visiongain just issued a report that projects that the cloud services market will be worth some $82.9 billion by the year 2016. That’s a big number. Plus, the consultancy says that more than 30% of enterprises worldwide are already deploying at least one cloud solution, which suggests that adoption is already widespread. There are a number of variables shaping the market:
The problem in trying to size such a market is deciding where traditional software ends and cloud begins. Or, where traditional outsourcing ends and cloud begins. It’s likely that cloud will simply be another inter and intra-enterprise service delivery channel in the years to come, especially from third-party software vendors. More telling numbers will be the savings — or additional costs — enterprises will be incurring by moving to on-demand services offered by someone else. Private cloud complicates any measurements even further — how many enterprise back office applications will be virtualized and delivered as services?
•SRaaS Sustained Research-as-a-Service
Cloud computing is:A user experience and a business modelStandardized offerings, rapidly provisionedFlexibly priced and easy to accessAn infrastructure management and services delivery methodVirtualized resourcesManaged as a single large resourceDelivering services with elastic scalingSimilar to banking ATMs and retail point-of-sale, cloud is driven by:Self-ServiceEconomies of scaleTechnology advancement and consumerization
ISSUES/CONCERNS
• SECURITY – Data breaches at Sony & RSA• DOWNTIME – Liability and deferred Revenue
(Whether company or others reliant on each other in the cloud)
• TOTAL COST OF ERP OWNERSHIP ON-SITE
In Summary …Cloud computing can deliver value for clientsEnabling innovation and efficiencyIncreasing speed, quality and flexibility of SAPservicesSimplifying delivery through automation andstandardizationReducing costs for SAP infrastructure andoperationMany providers can help plan, build, and deliver cloudcomputing services for clientsBusiness and technology consulting to develop acloud strategy and roadmapPrivate clouds for SAP production environmentsPublic clouds for SAP development and testEnterprise-to-cloud and cloud-to-cloud integration
ERP CAPABILITY, BUT NOT 3M WW or Market Segment Specific –Industry Specific JUST NOT PRACTICAL TO REFINE MACRO
SAP’s MOBILE SOLUTION HOW SHOULD IT BE INCORPORATED INTO A Test Pilot
PROGRAM PLAN FOR THIS SPECIFIC MARKET FOCUSED EFFORT?
SYBASE – Afaria - SUP-Can you buy an SAP Mobile Application that works with any SAP implementation without major config/customzn?-Sybase Afaria has been rebadged as the SAP Mobility Platform and is the way to go, NetWeaver Mobile has been rapidly forgotten? Is SUP a part of this?-SAP bought Syclo and again there is uncertainty about how mobile development should be done.-Client wants to invest in something with a long life. Something they can use for at least the entire mobile project rollout when this one is a proven success (target ROI w/n 12 months)--How do we get the security (transport, and device, authentication, policy) right first? --Applications will be dealt with separately – right?--Which parts does Afaria do and which parts SUP? Doesn’t Afaria do deployment, certificate deployment (for VPN comms and authentication) and locking down of the device?-- What are the right skills for the client to source for long term support?--Need to get the UI right so the technology solutions don’t matter so much to ensure the end user experience doesn’t change and they end up writing throw away solutions. Your advice?--SAP strategy seems to be to push out so many solutions and buy so many providers that no matter how you turn it the money goes to SAP. What about the client? When will we see a convergence of the platforms so everything moves into a single platform – i.e. HANA? Or, do we not converge the platforms and rework the existing apps so they can all run on the same platform? What about custom apps? Clients want a single process and they do not want to pay for A and B – What’s the bundle?
Solution is Built on Malcolm Baldridge Quality Guidelines Section 7.0 Customer Satisfaction (now Section 3.0)
USING MOBILE, CLOUD, and SAP HANA IN MEMORY PROCESSING with BIG DATA, and the Power of One, LLC Patent
International
Customer Service
Call Center
LogisticsSales &
Marketing
Branches
R&D LABSC-Level
Staff
Manufacturing
HR
Technology
Industrial &
Transp
ortatio
n
Health Care
Display & Graphics
Cons
umer
&
Offi
ceSa
fety
, Sec
urity
& P
rote
ctio
n
Legal
Electro &
Comm
s
Distrib
ution
Who
lesa
lers
, Ret
aile
rs,
Jobb
ers D
eale
rs,
Conv
erte
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Partners, Alliances, Joint Ventures
Supplie
rs
Financial
Supply
Chain
Division Labs
Inte
rnal
Eco
syst
em
OEMs
MARKET-FOCUSED CLOUD SOLUTION ©DJ
Everette, CEO The Listening/Creative/Responsive Global Enterprise with a Competitive
Advantage
TAAS
IAAS
PAAS
SAASSRAAS
Value of Lost Customer Insights?
Value of Customer Insights?
Value of Non-Customer Insights?
Innovation has no Boundaries. Neither should You.
International
Customer Service
Call Center
LogisticsSales &
Marketing
Branches
R&D LABSC-Level
Staff
Manufacturing
HR
Technology
Industrial &
Transp
ortatio
n
Health Care
Display & Graphics
Cons
umer
&
Offi
ceSa
fety
, Sec
urity
& P
rote
ctio
n
Legal
Electro &
Comm
s
Distrib
ution
Who
lesa
lers
, Ret
aile
rs,
Jobb
ers D
eale
rs,
Conv
erte
rs
Partners, Alliances, Joint Ventures
Supplie
rs
Financial
Supply
Chain
Division Labs
Inte
rnal
Eco
syst
em
OEMs
MARKET-FOCUSED CLOUD SOLUTION ©DJ
Everette, CEO The Listening/Creative/Responsive Global
Enterprise
MARKET SEGMENT
TAAS
IAAS
PAAS
SAASSustained RAAS
Lost Customers,
Non-Customers
& Customers
-The Power of One Voice to the Customer-The Power of One Version of the Truth about the Customer
-The Power of One Integrated Collaborative Approach Focused on the Customer -The Power of One Standardized set of Relational Metrics to Gauge Status &
Performance for All Contracted Activities-The Power of One Face to the Evolving Organization and the Dynamic World
THE POWER OF ONE
THE POWER OF ONE Consortium Enterprise Business Analytics & Optimization Management Consulting Services
Proactive risk management - Cost takeout and efficiency - Intelligent profitable growth
1. One World Class Integrated Enterprise ERP BUSINESS SUITE 7.0,SAP HANA/Mobile and Cloud Portfolio IN ONE Management Process, Procedures, Methodology and Tools -12 standardized key Program initiatives under One Consortium Management Office – One Version of the Truth
2. One Integrated, Coordinated Organizational Readiness, Business Transformation & Change Management Process Enterprise-wide – One Master, Integrated Roadmap/plan
3. One Fact-based, Market-Focused Information System Business Model/Specifications and Patented Process
4. All Components fit together to form One Voice to the Customer’s Customer5. Third Party Suppliers, Business Partners with Unique and Leading edge emerging
technologies speak One Language
•One Dynamic Voice: With Two Way Communications to/from Market
•MARKET-FOCUSED Strategic Business Information & Analysis Capability IN “TRUE” Real Time
•3M SPECIFIC MODEL Straw Plan Foundation to Build On as Template for industry diversity going forward for others and standardizes/industrializes sales/marketing and Executive decision making in real time.
• Merging END TO END SAP (Back Office)– Centralized Master Database – WITH FRONT END BUSINESS CAPABILITIES = One Version of the Truth • Improved Transparency/Compliance/Regulatory
•PAY BY THE DRINK/INCREMENTAL GAME PLAN BUT BUILT OUT VISION TO WORK TOWARD
•REDUCED TOTAL COST OF OWNERSHIP for our client
Leveraging the power, resources and energy of top global corps as ONE for our CUSTOMER
MARKET FOCUSED ENTERPRISE BENEFITS