retargeting advertising: from theory to (best) practice

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Retargeting Advertising: From theory to (best) practice Magda Maragkoudaki, ForestView 9 th Internet & e-business Innovation Forum @ Athens December 3 rd 2013

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Retargeting is an online advertising solution that gives you the opportunity to get back in touch with users who have visited your page in the past and have expressed interest in your brand. How does Retargeting work? In short, it keeps track of the user’s browsing, and based on this information, it approaches them again during their browsing, with targeted messages that might interest them. Thus, it makes for an ideal premium tool for any advertiser wishing to: -Achieve considerably higher CTR -Get better results in specific activities (such as increasing the conversion rate) -Effectively approach consumers who have already expressed interest in their services or products. -Enhance their business image -Reduce bounce rate This presentation shows you how to capitalize on Retargeting Advertising through a series of recent best practices from the highly competitive world of e-shops.

TRANSCRIPT

Page 1: Retargeting Advertising: from theory to (best) practice

Retargeting Advertising: From theory to (best) practice

Magda Maragkoudaki, ForestView 9th Internet & e-business Innovation Forum @ Athens

December 3rd 2013

Page 2: Retargeting Advertising: from theory to (best) practice

Retarget Users Convert Them To Customers

Page 3: Retargeting Advertising: from theory to (best) practice
Page 4: Retargeting Advertising: from theory to (best) practice

Did You Know That…?

Page 5: Retargeting Advertising: from theory to (best) practice
Page 6: Retargeting Advertising: from theory to (best) practice

LaRedoute.gr

Page 7: Retargeting Advertising: from theory to (best) practice

The Objective

“Boost Sales, Lower CPC & Cost Per Action,

Improve ROI”

Page 8: Retargeting Advertising: from theory to (best) practice

The Solution

Facebook Retargeting

Page 9: Retargeting Advertising: from theory to (best) practice

How It Works

Page 10: Retargeting Advertising: from theory to (best) practice

How We Did It

Segmenting Customers Into Categories

Testing Multiple Retargeting Ads

Optimizing Campaigns Daily

Page 11: Retargeting Advertising: from theory to (best) practice

Segmenting Customers Into Categories

Gender Product Categories Visited Behaviour i.e. Cart Abandonment

Based on:

Page 12: Retargeting Advertising: from theory to (best) practice

Testing Multiple Retargeting Ads

Page 13: Retargeting Advertising: from theory to (best) practice

Optimization Is Key

Add New Images & Texts Regularly

Test High converting Product Categories

Campaign Reporting & Evaluation Of Results

CPA Optimization so it makes sense to LaRedoute’s business

Page 14: Retargeting Advertising: from theory to (best) practice

The Results

Facebook vs. Other Retargeting

76% Lower CPC

89% CPA Decline

2,7% Conversion Rate

1/3 of Post-Click Sales from Cart Abandoners

10x Incremental View-Through Conversions

Page 15: Retargeting Advertising: from theory to (best) practice

MelinaMay.com

Page 16: Retargeting Advertising: from theory to (best) practice

The Objective

“Drive Incremental Sales, Serve Custom Messages To Engaged

Users”

Page 17: Retargeting Advertising: from theory to (best) practice

The Solution

Dynamic Retargeting

Page 18: Retargeting Advertising: from theory to (best) practice

How It Works

Page 19: Retargeting Advertising: from theory to (best) practice

How It Works

Page 20: Retargeting Advertising: from theory to (best) practice

The Results

Dynamic Retargeting vs. Other CPA-based Display

16x Monthly Sales

8x Conversion Rate

+19% Average Basket Value Increase

94% Of ForestView Affiliate Monthly Sales

Page 21: Retargeting Advertising: from theory to (best) practice

Once You Track, You Never Go Back!

Page 22: Retargeting Advertising: from theory to (best) practice

Best Practices

Select The Right Audiences

Focus On The User, Not The Placement

Relevancy, Frequency & Sequency

Creative & Custom Messaging Tests

Page 23: Retargeting Advertising: from theory to (best) practice

The Future Is Already Here

Search & Video

Mobile Retargeting

Retargeting on Social Networking Platforms

Integration of CRM & Advertising Data

Page 24: Retargeting Advertising: from theory to (best) practice

See the forest for the tree!

Thank You! Facebook.com/Forestview Linkedin.com/company/Forestview Twitter.com/ForestView