retail hazard evaluation checklist1

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PUBLIC LIABILITY & HAZARDEVALUATION CHECKLIST

RETAIL


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PUBLIC LIABILITY & HAZARD EVALUATION CHECKLIST

Retail locations, whether they be large regional shopping centres, community shopping centres, strip malls or individualbusiness premises are required to discharge their obligations under their States legislation relative to access to thepremises and general public safety and occupiers of such premises are required to meet their obligations under their Statesspecific legislation relative to the class of businesses operated. They are also required to meet their duty of care under the

States OH&S legislation.

The following checklist has been prepared to assist owners and occupiers of commercial premises in identifying their OH&Sand liability risks. Occupiers should be aware of their States specific legislation relating to their business and OH&Slegislation. All sites are different and this checklist should be considered only as starting point and an indication of thetypical risks facing your industry.

INSPECTION DETAILS

Company Name:

Location / Site:

Conducted By:

Public Liability & Hazard Evaluation Checklist Retail 2

This document is subject to Copyright Laws and as such should not be reproduced, communicated or adapted without the express consent of the copyright owner.


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Inspection Date: / /

AREA / ITEM

COMPLIANT

NA COMMENTY N

CAR PARK

Is there clear vehicular access to the carpark?

Is the lay out of the car park conduciveto the safety of both vehicles andpedestrians?

Have disclaimer and vehicle securitynotices been installed?

Are there restricted height indicationsigns, stop / give way signs, conditions ofentry at the entrance/exit of the carpark?

Are loading dock areas clearlydiscernible and access restricted?

Are there clear line markings on the carpark ground/floor?

Is there adequate lighting in the carpark?

Are there speed humps installed andspeed limits imposed in the car park?

Public Liability & Hazard Evaluation Checklist- Retail Centres 3



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Are there pedestrian walkways providedand adequately signposted forcustomers in the car park?

Are there any trip hazards in the carpark? These can include wheel stops,drain covers, pot holes and loosesurfaces

Are there disabled parking areas anddisabled access to the Centre from thecar park?

Are there any personal security issuesassociated with the car park? (securitylights broken or obscured, dark corners,vegetation providing hiding spots)

Is the car park area clean and free ofrubbish and litter?

If the car park is an underground carpark, have lighting and security issuesbeen assessed?

If a car park attendant is employed havepersonal security and cash handlingprocedures been adopted?

Have all hazards associated with accessto and from bus and railway stationsbeen assessed documented andcontrolled?




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Are there adequate trolley collectionbays and are they clearly identified?

Are all vehicle impact point highlighted(kerbs, light poles etc)?

ENTRANCES

Is the entrance suitable for disabledaccess?

Do entrance stairs have non slip nosingand adequate handrails?

Are all doors, including automatic doors,revolving doors, manually operateddoors and fire doors, under a regularmaintenance contract?

Do all glass areas including windows anddoors have decals or other visibility aids?

Do awnings provide adequate protectionfrom inclement weather?

Are the customer entry requirementsand rules displayed?

Have mats and warning signs beenprovided on smooth particularly duringwet weather?

Are emergency exits signed and areilluminated signs working?




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INTERNAL AREAS

Are floor coverings in good conditionwith no trip hazards?

Has slip resistance testing been carriedout on all smooth, hard surfaces?

Have all changes in height (steps, rampsetc) been highlighted?

Is lighting adequate, particularly onstaircases, seating areas, hallways,toilets and entrances?

Is emergency lighting installedthroughout and under a regularmaintenance program?

Is all furniture inspected on a daily basis?

Are toilets inspected/cleaned at leasthourly?

Have climb guards been fitted toescalators?

Are State smoking regulations beingfollowed?

Has an air quality assessment beenconducted at regular periods?

Are all lifts and escalators maintained




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and have current certificates of testing?

Are escalator/travelator precaution signsin place?

Is there a procedure in place foralternative access if maintenance is

being performed on a lift or escalator?

Is all signage and other items kept wellclear of pedestrian paths?

When performances take place in thepremises are these performances riskassessed prior to taking place?

Are all balustrades clear of climbableitems such as bins and furniture?

Are kiddy rides in safe condition, wellmaintained and have RCDs fitted?

Is all electrical equipment tested andtagged at appropriate intervals?

EXTERNAL AREAS

Are all walking surfaces free of slip/triphazards?

Do all external areas have non slipsurfaces?

Is lighting adequate in all areas,




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particularly footpaths and unevensurfaces?

Rules posted prohibiting skateboardingetc?

Are all balustrades in accordance with

Building Code requirements ie no climbpoints, sufficient height?

Are balustrades structurally adequateand regularly inspected?

Are climbable items kept clear ofbalustrades ie furniture, waste bins andpot plants?

Is all vegetation pruned to preventtripping and eye injury?

Are LPG bottles well protected andsecured?

Are loading docks kept clear and allcombustible materials stored internallyor away from buildings?

Are there any hazardous shortcutscreated by customers into the Centre?

Have all demarcation issues beenresolved ie who is responsible forfootpaths and adjoining car parks?




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Is all signage and displays well securedand out of pedestrian paths?

Are loading docks well lit and surfaceshazard free?

Are all steps, dock edges and other fall

areas highlighted?

Are safe working height signs in place?

SECURITY

Have all potential security threats beenidentified including bomb threat, armedhold up, civil disturbance, assault,burglary?

Do CCTV cameras cover all hot spotsincluding entrances, ATMs, travelatorsand malls?

Is CCTV footage retained for at least 30days?

Have police been invited to make regularpatrols of the centre?

If you have Security Guards, do theyinclude hazard inspections in theirrounds?




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Security precautions in place for staffarriving/completing a late night shoppingshift?

Are security staff employed by thebusiness? If not, have staff receivedtraining in conflict resolution and/or

dealing with aggressive behaviour?

Are there policies and procedures inregards to security guard responsibilitiesand behaviour?

Has a cash handling procedure beencommunicated to all staff?

Has the risk of employee cash drop off atthe bank been addressed?

Is access to plant rooms, roof tops andservice areas restricted/secured?

EMERGENCY PROCEDURES

Have staff and tenants been nominatedand trained as fire wardens?

Are fire evacuation proceduresdisplayed?

Have the duties of the fire wardens beencommunicated to all staff and tenants?

Are emergency procedures covered inStaff and tenant induction training?




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Are practice drills conducted regularly?

Is there an incident managementprocedure including first aid, reportingand investigation?

Are all incidents reported immediately to

Insurance Underwriters/Brokers?

Are all tenants and contractors aware ofthe incident reporting procedures?

Have arrangements been made withtenants including medical centres andpharmacies to provide first aid and othermedical treatment for injuredcustomers?

HOUSEKEEPING

Are regular housekeeping/cleaningperformance audits carried out?

Are sufficient waste bins providedinternally and externally?

Has proper training been provided in theoperation of compactors and other wastedisposal devices?

Are proper safety devices (keys locks,limit switches) fitted to compactors andoperational?




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Do cleaning contracts include regularturn around times and are logs kept toverify?

Are wastes products such as oilsappropriately disposed of?

Do tenants have appropriate cleaningequipment or know how to contactcleaners in the event of a spill?

Are service corridors, loading docks andstorage areas kept clear at all times?

TENANTS

Is tenant trading activity restricted inpublic areas or specifically covered by

their own liability insurance policies?

Are all displays inherently safe ie nosharp edges, dangerous items, sturdydisplays, locks on trolley wheels?

Are strict shopping trolley collectionprocedures in place?

Are additional controls in place forgreengrocers and florists ie mats?

Are tenants issued with specific rulesand procedures as part of leaseagreements?




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Where tenants are responsible formaintenance of fire protection and airconditioning equipment, is this closelymonitored?

FOOD COURT

Are sufficient waste bins provided?

Are the floor surfaces free of trip hazards

Is the food court and furniture well clearof pedestrian paths?

Are walkways kept clear of obstructionsand trip hazards?

Are food retailers encouraged to sell

chips in bags, drinks with lids etc?

Are additional cleaning staff providedduring peak periods?

Does tenant kitchen areas comply withthe States health authorityrequirements?

Do staff working in food preparationareas have any required food handlingcertificates / training?

Are cooking filters and ducts under aregular cleaning contract?




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Is the area generally clean and tidy andfree from hazards?

Have staff received appropriate training(eg responsible service of alcohol) andhold necessary qualifications?

7.0 CONTRACTORS

Have contractors who work at thepremises been evaluated for safe workperformance?

Do contractors provide work methodstatements for work they perform in thecentre?

Are all contractors inducted to the

workplace?

Are contractors safe work practicesmonitored during work at the premises

Do contractors hold appropriate andcurrent workers compensation, publicliability, professional indemnity andproduct liability insurances?

Has safe access been provided to allwork areas including roof, plant and

service areas?

Are permits issued for hot work, firesystem impairment, confined spacesetc?




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8.0 GENERAL

Are regular, documented self inspectionscarried out?

If a forklift is used by tenants orcontractors is it registered, maintained

and operated by certified personnel?

Has all electrical equipment been testedand tagged at appropriate intervals? Isthere a log book available for thisprocess?

Do all chemicals used have MSDSs andhazardous substances risk assessed?

Has general and safety induction takenplace for all staff, tenants andcontractor?

Are there documented training recordsfor all staff?

Are incident and injury forms availablefor staff to use?

Are hazard reporting forms available toall staff and instructions communicatedon how to use them?

Is the correct WH&S documentationdisplayed in the workplace ( WH&S

Policy, Rehab Policy names of the WHSO,Reps etc)

Are there any building and plantmaintenance records available?

Is there a WH&S Committee for the




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organisation?

Are risk assessments carried out on theuse of plant and equipment?

Do any employees work at height? Haverisk assessments been conducted forthis?

Are there infection control procedures inplace for Cleaners?

Has training been provided on infectioncontrol to all staff (personal hygiene,sharps, syringes and bodily fluids)

Is PPE available for all staff?

Is there a procedure in place to identify,assess and control all hazards in the

workplace

Has training been delivered in any of thefollowing

Dealing with Armed Holdup

Manual Handling Risk Assessments

Manual Handling Techniques

Slips, trips and falls on stairs

Ergonomics

Use of screen based equip

Noise




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Hazardous substances

HIV and other infectious diseases

Violence and aggression

Drugs and alcohol

Security

Stress and fatigue

Shiftwork

Hygiene and sanitation

Housekeeping

Heat and cold

Sharps management

Dangerous goods (gas)

When first aid equipment is used is itrecorded?

Is there easy access to the switchboard?

Are the RCDs if fitted manually testedevery three months?

Are all electrical appliances in the

premises inspected and tagged on aregular basis?

Are all signs in the building in goodcondition?




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Are danger tags or do not operate tagsavailable for broken equipment?

Is there a spill kit available for spiltchemical, liquid or fuel?

Are there signs available to advise

customers and staff of slippery surfaces?

Are all air conditioning plants registered?

Is all air conditioning plant maintainedand serviced at regular intervals?




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ACTION PLAN:

Date Action Required Action DueDate

Person(s) Responsiblefor Action

Final ActionCompletionDate

Signed: Date: / /

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