15340 SE 306th St.

Kent WA 98042

Home: (253)297-0500

BE8Turner@gmail.com

Brian Turner

Summary

Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Brings strong presentation, sales and problem-solving skills.

Highlights

Powerful negotiator Employee engagementTeam building Cost estimatingNatural leader Persuasive

Accomplishments

Ranked top 10 nationwide at Venturi Technologies for the following:

Number of Jobs

Revenue

Customer Satisfaction

Experience

2013-Current Venturi TechnologiesTukwila, WA

Carpet Restoration Assistant Manager

Demonstrate an unwavering commitment to customer service, adding new clients while maintaining premium service levels with existing accounts.

Communicates directly with clients and property managers in the region of Seattle and is the face of Venturi. Directly works with over 30 different properties and at least 10 different property managements. Always strives to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.

Review entire inventory lists on a daily basis to keep track of inventory flow.

Reduce and control expenses by improving resource allocation. Review and approve billing invoices and expense reports.

Offer feedback to management on the effectiveness of strategies, selling programs and initiatives.

Coach and mentor 10 staff members by offering constructive feedback and taking interest in their long-term career growth.

Work with property managers for treating, cleaning, and restoring their carpet by evaluating the condition and recommending proper treatment/repair.

On-call one week per month for 24-hour emergency water extraction. Details include extracting all water out of the unit, creating drying conditions for the wet foundation and applying proper drying and cleaning techniques.

2011-2013 Fred Meyer Kent, WA

Nutrition Assistant Manager &

Food Person-In-Charge (PIC)

Directed and supervised activities of store personnel.

Assisted customers with their demands, suggestions and complaints.

Communicated with management concerning sales, employees and other related matters.

Interacted directly with vendors and shoppers to create a great shopping experience.

Distributed day-by-day tasks and orders to employees.

Checked the products before opening and closing of the store.

2008-2009 Interface Management ServicesClaremont, CA

Technical Writer (telecommute)

Oversaw software documentation for new auditing degree software being developed by Interface Management Services.

Created Excel charts and web pages using Dreamweaver, Java and Microsoft Word.

Designed presentations in Microsoft PowerPoint.

Assisted in leading colleges/universities, such as Fresno State, in using this new software. Presentations held on how it functioned from both the administrative and the student user.

Managed testing of the software, reporting software bug and overall functionality.

Designed new ways to interact with the software.

Acted as administrative user of the documentation website behind this software.

Education/Certifications

2007-2011 Eastern Washington University Cheney, WA

B.A., English

2014

IICRC certified in residential restorative drying and mold remediation

Languages

Strong technical command of the English language

Skills

Computer skills: Dreamweaver, Eclipse, English, HTML, Java, Microsoft Office

People skills: enthusiastic people person, advanced problem-solving, great organizational

Interests

Poetry, writing, and reading

References

Jevoy Palmer, Technician

Venturi Technologies

Phone: (253) 250-7079

Leroy Wong, Food Manager

Fred Meyer

Phone: (253) 859-5500

(former supervisor)

Dave Brady, Owner

Interface Management Services

Phone: (520) 423-9188

(former supervisor)

Tim Pringle, Co-Editor

Willow Springs

Phone: (509) 308-3130

Ruthie Merez, Project Manager

Seattle City Light

Phone: (425)577-1700