resume - tyler kraft
TRANSCRIPT
Tyler Robert [email protected] - (847)481-9367 - [email protected]
303 N University St. Apt. 19 – Normal, IL - 61761
EDUCATIONIllinois State UniversityBachelor of Science Degree: December 2016Major: Integrated Marketing Communications
ACADEMIC ACHIEVMENTHigh Honors and Deans List
National Society of High School ScholarsLions Club Academic Scholarship
- INVOLVEMENT -The Delta Chi FraternityMember at Large – Civic Engagement Coordinator April 2013 – Present
Serve on the Executive Board over a 137-member chapter aiding central decision making. Expedite communication between 44 out of house members and the Executive Board.
Director of Social Enrichment Organize, prepare, and coordinate all social and special events; approximately 80 events per year. Manage a $20,000 budget and prepare monthly reports to ensure all members are current.
Phi Gamma Nu Professional Business FraternityAugust 2014 – Present Founding Father & Recruitment Officer
Serve on the recruitment committee overseeing all spring and fall recruitment at Illinois State University.
Interfraternal Council August 2014 – Present Presidential Delegate & CPC Liaison
Write and present weekly reports to the council with relevant information regarding approximately 10 philanthropy events, 10 community service events and 10 social activities each year.
- WORK HISTORY –The Boat House Group, Prairie Grove, IL May 2016 – PresentSocial Media Coordinator & Digital Marketing Strategist – NW Dealerships
Prepare and implement a digital marketing strategy for the 4 dealerships located in the Northwest Capture and curate content to feed into SM. 3-5 FB posts/day, 3-7 Tweets/day, 3-5 IG posts/day Establish SM response protocol to scale across the firm and train marketing team in HootSuite
Weber Stephen Products LLC, Schaumburg, IL June 2015 – February 2016Social Media Relations - Americas
Respond to incoming Twitter, Facebook, and Instagram posts quickly and appropriately without error.
Import fan suggestions into Excel and analyze data in order to improve consumer value and brand loyalty.
Customer Service Intern – Americas Assist guests via phone and email with a positive attitude, articulation, and attention. Demonstrate extensive product knowledge to hundreds of guests of all ages and backgrounds daily.
The Chatterbox, Long Grove, IL May 2015 – PresentLindy’s Landing, Wauconda, IL October 2013 – September 2015Chili’s Bar and Grill, Bloomington, IL October 2013 – December 2014 Bartender, Server, Host
Provide upwards of 300 guests with exemplary service every week, dedicating 18 hours per week while balancing a full-time course load. Listen carefully to detailed requests and respond appropriately.
Target Corp. Lake Zurich, IL October 2010 – August 2013 Team Trainer
Guided approximately 50 new employees through the Target New Team Member program; providing positive reinforcement constantly and appropriately disciplining when necessary.
Received Guest Service Star, most guest compliments, 13 times and employee of the month 4 times.
Electronics Sales Associate Finished top 30 in the nation, number two in the district, for selling accessories with big ticket
electronics. Grew AAR (Accessory Attachment Rate) from 15%-50% over a 6-month period.