resume ravi choudhary

Ravi Choudhary Contact Number: +91-9810599348

Personal Email: [email protected] Official mail ID: [email protected] Address: Flat No.53, Block No 63, DIZ Area

Sector-3, Golemarket , New Delhi-110001

Company Profile

Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 350 million customers across its operations at the end of December 2015.

PROFESSIONAL SUMMARY

A professional with more than 9 years of experience in Marketing, Sales & Operations with one of the world’s largest Telecom Giant “Bharti Airtel Ltd” with expertise in B2B domain. Have experience in handling Go to Market Channel Marketing ,Product marketing, U&R activities , Revenue enhancement, Customer Service, Account Management, Channel Management, Product Development, Product Management, Solution Selling and Team Management.

Pioneered new business development projects in Bharti i.e. 3G, 4G LTE, mobile internet, Mobile enablement solutions, Devices, Fixed Line etc.

Strong business and commercial acumen with skills to drive new business & campaigns through conceptualizing strategies, developing new opportunities from ground zero, articulating product value proposition and ensuring buy-in at the stakeholder end

Won many accolades like Gold & silver awards, Achievers award, Exceptional contribution award, Innovation awards for Best selling Ideas, driving new initiatives etc.

Building passionate team & grooming talent.

Experienced in set-up and management of operations in large business scale, such as call center setup, channel partner setup, DST model setup and many more.

Acquisition, U&R and market revenue control for Enterprise Business Unit. A keen planner, strategist and implementer with demonstrated abilities in accomplishing business growth on a

consistent basis. Possess successful stint in B2C and Corporate Sales with high end technical solution selling, sales budgeting,

business development, team management, customer care, market construct & planning In depth understanding of business processes, vendor management, sales, customer life cycle and account

management being practiced in the industry. Proven skills in managing teams to work in synchronization with corporate set parameters and motivating them

for achieving business and individual goals. Extensive background in complex and challenging environment with proven ability to represent the company with

clients, tying up strategic vendor partners and also dealing with high Government Authorities. Significant experience in the management of business operations, execution of business plans for achieving

order booking targets and revenue targets.

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Possess over 09 years of work experience in B2B market segment: Handled the Go to Market (GTM), Serve to sell, Product, Distribution, Operation, Channel Marketing, Sales & Business Development, Strategic Planning, Customer Experience, Partner,

Vendor Management effectively.

mailto:[email protected]


An effective communicator with excellent interpersonal, cross-cultural team management with skills of problem solving and relationship management.

Have received various awards & accolades for rendering consistent quality services & exemplary performance during the career span.

An effective communicator with proven abilities in conceptualizing and implementing sales promotional activities for creating product image & visibility.

Achievements at Bharti Airtel

2016: Received Silver Award for outstanding performance to maximum FL sales and revenue for North East region.

2015 : Highest Revenue & GAD’s in Fixed Line Business

2015: Successfully driven the Strategic Project on DTFS & Fixed Line Revenue Growth and Inactive Account Penetration.

2015 : Nomination for National gold award on “ Inactive Account Break-in with Fixed Line Business “


2014: Awarded to generate highest revenue for H1 from enterprise accounts

2013 : Received Silver Awards from the CEO on “Highest Fixed Line Market Penetration”

2012: Received award from COO for maximum number in fixed line business.

CAREER GRAPH at Bharti Airtel Limited, since September’2005

Growth Path at Bharti Airtel Limited:

September’2005 Officer (channel sales of mobile services) June’2007 Executive (FL sales for Delhi NCR region) June’2011 Senior Executive (FL sales, Usage & Revenue NCR) June’2014 Senior Executive (U&R and Fixed Line Product

(airtel business North & East India)

Present Role:

(Oct’2014 - till Date) Senior Executive for Sales, Usage and Revenue and Fixed lines Sales for Fixed Line and mobile VAS Product, Airtel Business, North & East India

Job Profile, Sales Manager, FL Acquisition, U&R & Channel Sales.

Working as a Senior Executive for airtel business North & East India, handling the portfolio of Sales and Marketing & Fixed Lined product along with U&R for North & East India for all voice product lines. My key role is to increase usage and revenue in existing accounts, enable inactive accounts into active, handle FL sales for north & east India, team management of 07 direct reportees (07 in U&R and FL sales) across north & east India.

Key responsibilities

To facilitate increase penetration among Corporate Account Base and provide telecom solution. A professional with more than 10 years of experience in Marketing, Sales & Operations with one of the world’s

largest Telecom Giant “Bharti Airtel Ltd” with expertise in B2B domain. Have experience in handling Go to Market Channel Marketing ,Product marketing, U&R activities , Revenue enhancement, Customer Service, Account Management, Channel Management, Product Development, Product Management, Solution Selling and Team Management

Significant experience in the management of business operations, execution of business plans for achieving order booking targets and revenue targets

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Taking care of New acquisition: Voice Adds, AC, VC, PRI, BRI, DSL, DTFS for north and east Implement and execute plans to target prospect customers and competition accounts through direct sales, Road

shows and Service Camps at Corporate premises. Execute marketing schemes or bill plans to increase customer base. Enable and facilitate the sales team and channel and help them to achieve targets. To provide support to build up strong Sales funnel. Implementing identified areas of improvement e.g. Accounts to target, FSE deployment planning, FSE

training etc. Implementing incentive schemes for channel FSE to increase focus on high revenue bill plans. Sales of high ARPU products like Toll-free, PRI, DSL, & VAS products An effective communicator with excellent interpersonal, cross-cultural team management with skills of problem

solving and relationship management Have received various awards & accolades for rendering consistent quality services & exemplary performance

during the career span An effective communicator with proven abilities in conceptualizing and implementing sales promotional activities

for creating product image & visibility Handle Usage & Revenue and farming accounts to increase existing revenue. Internally took assignment as Engagement Manager for the revenue tracking activities Work closely with the interdepartmental teams such as product team, sales team, HO team, circles teams (legal ,

finance , SCM , customer service etc )& the partners to ensure the fulfillment of the marketing collateral's, schemes, budget etc on time amending the company as well as brand guidelines.

Promote knowledge sharing and best practice replication across all hubs

Provide market inputs for segmentation and product marketing

Responsible for overall implementation across geographies (in the region) and channel partners--- Ensure process productivity to minimize lead time for product delivery..

Capturing competition activities and customizing plans as per customer’s specific requirements.

Sales enablement- Facilitating FSE’s channel training

Manage a team of 07 executives for the region; 04 U&R executives based at NCR,1 at Punjab, 1 at UP and 1 at Kolkata).

Enhance customer experience and delight - Work with customers, anticipating their needs to factor in business planning;

Build B2B brand- Represent Airtel in B2B forums; Participate in industry events & seminars

To ensure market penetration for PRI, DTFS, Analog Lines, BRI & DSL by ensuring correct product and pricing placement as per the market. keeping in mind the GAD as well as revenue benefit for the organization..

Managing the revenue and profitability by controlling the call rates, rentals, schemes and FL products.

Drive the U&R FL sales portfolio through a team of 07 executives across different circles

Setting up & managing business operations with focus on top line and bottom line by New Market Development

Identifying key accounts and new customer groups to provide mutually beneficial Solutions and services by Institutional Sales/Channel Sales

Previous Assignments at Bharti Airtel Limited

(June’2011 – Oct’2014)

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Worked as a Senior Executive, handled fixed line sales, implementation of links and provide delivery at customer end for all verticals in Delhi NCR (Delhi, Noida and Gurgaon & Faridabad). My key role was to penetrate FL sales through the sales team and the channel partners. Find out all inactive accounts to be active and handled Usage & Revenue for FL business for Delhi NCR.

Key responsibilities.

To facilitate increase penetration among Corporate Account Base and provide telecom solution. A professional with more than 10 years of experience in Marketing, Sales & Operations with one of the world’s

largest Telecom Giant “Bharti Airtel Ltd” with expertise in B2B domain. Have experience in handling Go to Market Channel Marketing ,Product marketing, U&R activities , Revenue enhancement, Customer Service, Account Management, Channel Management, Product Development, Product Management, Solution Selling and Team Management


Taking care of New acquisition: Voice Adds, AC, VC. Implement and execute plans to target prospect customers and competition accounts through direct sales, Road

shows and Service Camps at Corporate premises. Execute marketing schemes or bill plans to increase customer base. Enable and facilitate the sales team and channel and help them to achieve targets. To provide support to build up strong Sales funnel Implementing identified areas of improvement e.g. Accounts to target, FSE deployment planning, FSE

training etc. Implementing incentive schemes for channel FSE to increase focus on high revenue bill plans. Sales of high ARPU products like Toll-free, PRI, DSL, & VAS products An effective communicator with excellent interpersonal, cross-cultural team management with skills of problem

solving and relationship management Have received various awards & accolades for rendering consistent quality services & exemplary performance

during the career span An effective communicator with proven abilities in conceptualizing and implementing sales promotional activities

for creating product image & visibility Handle Usage & Revenue and farming accounts to increase existing revenue. Internally took assignment as Engagement Manager for the revenue tracking activities Work closely with the interdepartmental teams such as product team, sales team, HO team, circles teams (legal ,

finance , SCM , customer service etc )& the partners to ensure the fulfillment of the marketing collateral's, schemes, budget etc on time amending the company as well as brand guidelines.

Promote knowledge sharing and best practice replication across all hubs

Provide market inputs for segmentation and product marketing

Responsible for overall implementation across geographies (in the region) and channel partners--- Ensure process productivity to minimize lead time for product delivery

Providing Marketing support for acquisition in Delhi Circle and driving numbers..

Capturing competition activities and customizing plans as per customer’s specific requirements.

Sales enablement- Facilitating TSMs, zones & channel trainings

Recent Achievements

2012:Received award from COO for maximum number in fixed line business.

2013 : Received Silver Awards from the CEO on “Highest Fixed Line Market Penetration”


2014: Awarded to generate highest revenue for H1 from enterprise accounts

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(June’2007 – May’2011)

Worked as an Executive, handled fixed line sales, implementation of links and provide delivery at customer end for all verticals in Delhi NCR (Delhi, Noida and Gurgaon & Faridabad). My key role was to penetrate FL sales through the sales team and the channel partners. Find out all inactive accounts to be active.

Key responsibilities:

To facilitate increase penetration among Corporate Account Base and provide telecom solution. A professional with more than 10 years of experience in Marketing, Sales & Operations with one of the world’s largest

Telecom Giant “Bharti Airtel Ltd” with expertise in B2B domain. Have experience in handling Go to Market Channel Marketing ,Product marketing, U&R activities , Revenue enhancement, Customer Service, Account Management, Channel Management, Product Development, Product Management, Solution Selling and Team Management


Taking care of New acquisition: Voice Adds, AC, VC. Implement and execute plans to target prospect customers and competition accounts through direct sales, Road

shows and Service Camps at Corporate premises. Execute marketing schemes or bill plans to increase customer base. Enable and facilitate the sales team and channel and help them to achieve targets. To provide support to build up strong Sales funnel Implementing identified areas of improvement e.g. Accounts to target, FSE deployment planning, FSE training

etc. Implementing incentive schemes for channel FSE to increase focus on high revenue bill plans. Sales of high ARPU products like Toll-free, PRI, DSL, & VAS products An effective communicator with excellent interpersonal, cross-cultural team management with skills of problem

solving and relationship management Have received various awards & accolades for rendering consistent quality services & exemplary performance during

the career span An effective communicator with proven abilities in conceptualizing and implementing sales promotional activities for

creating product image & visibility Handle Usage & Revenue and farming accounts to increase existing revenue. Internally took assignment as Engagement Manager for the revenue tracking activities

Highlights during the Tenure:

Handling the most sensitive & critical set of accounts namely IBM Group , HDFC GROUP , ICICI GROUP , NIIT , Ericsson , ITC , OBC, GE, Schneider, Indiabulls.

Cracked the biggest deal : 1600 connections for GE , 1500 connection for icici Lombard. Attacked big competition accounts like : GE , FCS , Mother diary , Scheider where competition was strong &

generating revenue from them Handled Premium Corporate Accounts for all Vertical ( Abn Amro bank , Aviva life Insurance, Iffco Tokio , ICICI

group, HDFC group, SBI group, Axis bank, OBC, Corporation Bank, B.A.Continsuum , Union Bank of India) and major account for rest of the vertical as well (Like Samsung, GE, Motorola, NIIT, efforts BPO, vertex, Serco etc.)

Handle vendors for bundle services: EPABX , PRI CARD, KTS etc. Working with Regional and National product team to drive NFA and get the approval from all the approving

authority for customize pricing. Handled high revenue accounts to increase Usage & Revenue in international domain in Enterprise business.

(Sep’2005 – April’2007)

Worked as officer, handled channels sales for mobile connections & Data Services for Delhi Ncr.

Key responsibilities:

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Handled channels to generate sales for B2B mobile connections and VAS products such as Blackberry, Data Card, VTS, Hello tunes, etc.

Visit B2B customers to get permission for marketing activities inside their premises to generate COCP/COIP lead.

Escalation handling and provide solution with TAT. Handle top management profile of given customer to any VAS solution to avoid and escalations. To coordinate with all internal top management authorities to get required approvals and NFA’s. Visit the roadshows done by FSE’s to take proper reporting that helps to increase sales. To handle quarterly trainings of FSE’s for product knowledge and new product knowledge. Co-ordination of visits and complaint management for the premium and corporate customers Responsible for data maintenance and report generation Handled channels and vendors to outsource solutions Cross up-selling of the VAS products such as Blackberry, Data Card, VTS, Hello tunes, etc. Prepare data for road shows keno-pes, pinups distribution to generate sales for mobile connections. Solely responsible for all technical support & handle the queries ,complaints including live demonstration of any

of the VAS launches including technical support , for the elite class customers (including top bureaucrats , industrialists

Train the L2 agents of the call centers such as IBM, Aegis, Page point etc. on the Data and Devices Handling the queries, complaints and visits of the platinum/VIP segment for any data service issues (Blackberry, I

Phone, Data Card and many more)by providing the online as well as live demonstration and support Handling all types of escalations related to the Data Service issues.

Previous Employment

Share khan Ltd (Jan’2004 to Sept’05) Job Profile Worked as officer sales and marketing, Demat account, posted at Connaught place branch, New Delhi.My Job profile is to generate sales and meeting given targets by selling demat accounts.The responsibilities were:

Verification of client profile enabling in further proceedings of customer Acquiring targets for selling / opening demat accounts to individual customer Its B2C product and handle individual customer to meet targets Ability to analyze completeness of applications, interpret information and computerized documentation Post checking of client payment status Visiting the corporate and premier customers for resolving their queries and complaints Giving trainings to the customer for online product products. Ability to get the settlements done from the client incases of delay Fixing up appointments and resolve the issues according to the organization guidelines

ACADEMIC CREDENTIALS

Graduate B.COM (H) from Kolkata University, Kolkata, India:2003 Post Graduate Diploma in Sales & Marketing from YMCA : Delhi,India’2007

ADVANCE COMPUTER SKILLS

Advanced diploma in computers from CMC Kolkata, India’ 2003

PERSONAL INFORMATION

Date of Birth : 25th Dec. 1983Sex : MaleMarital Status : MarriedLanguages : English, Hindi and BanglaPresent Address : Flat No: 53, Block No: 63, Sector-3, Connaught place, New Delhi, IndiaContact number : +91-9810599348E-mail : [email protected] , [email protected] : L5342781

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Leisure interest : Travelling & internet surfingExpectation : Level up with salary as per market standards

Referees are available on request

Date: 22nd June ’2016 Signature:

Ravi Choudhary

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resume ravi choudhary

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