Resume:Lisa HarrisonD

ecember 29, 2016

Lisa Harrison

9/30A Brougham Street

Potts Point NSW 2011

0411 017 517

Sir, Ma’am et al,

I am writing to you in regards to advising you my expression of interest in working for your organisation.

I studied Year 12 at Kildare Catholic College Wagga Wagga in 2009. During that time, I was a part of the senior representative council as a house leader. Since leaving school I have completed a number of certificates these include:

Certificate Three in Hospitality Operations Certificate Four Frontline Management Certificate Four Work Health and Safety Justice of the Peace

After leaving school, I worked at Freedom Pools and Spas as a sales person. From 2014 I was accepted into the Royal Australian Navy as a Maritime Logistics Support Operations. This role has had me deal with many variations of customer service with a range of different people and organisations both in Australia and overseas.

My time in the Royal Australian Navy has helped me establish many skills that I believe I can contribute to your organisation these include:

Extensive customer relation skills in particular dealing with conflict resolution techniques Time management and organisational skills Excellent communication skills both written and verbal Extensive Telephone OperationsDealing with a number of different nationalities, as my job has taken me abroad in previous times Strong passion for customer service Helping people to the best of my ability with the expectation of providing them with customer service beyond there expectation.Proactive attitude Reliable Strong work ethicGreat team playerFull drivers licence nil convictions Ability to work under pressure to achieve a goal that is set by myself or a supervisorHigh understanding of Work Health and Safety practices Ability to maintain a high standard of vigilance and alertness as my current job requires me to do thisStrong ability to follow instructions and process Strong ability to conform to company policy as well as site standing operations

I enjoy meeting people, from all walks of life and being able to provide with knowledge and expertise to help them with any problems they may be currently experiencing. I believe I have the ability to think quickly on my feet and nothing excites me more, then moving into a rewarding challenging environment that is growing every day through exceptional service. I would be thrilled if you gave me the opportunity to show you what I can provide to your organisation.

Thank you for taking your time, in considering what I have to offer your organisation. I look forward to hearing from you in the very near future.

Kind RegardsLisa Harrison

Resume:Lisa HarrisonD

ecember 29, 2016

Personal Details:Lisa Harrison

Address: 9/30A Brougham Street Potts Point NSW 2011Postal Address: 32 Eldershaw Drive Forest Hill NSW 2651 D.O.B: 20/01/1991Contact Number: Mobile: 0411 017 517

Personal Qualities

Great Communication Skills Highly Motivated Enthusiastic Reliable Friendly Strong work ethic

Education

Year 12: Kildare Catholic College 2009

Standard English Senior Science Design and Technology

Hospitality Ancient History Studies of religion

Certificate Three Hospitality Operations Qualification Obtained through Royal Australian Navy01 August 2014 – 29 September 2015 Glen Waverly Tafe – Waverly Victoria

Certificate IV Frontline ManagementOten - September 2015 – December 2015

Certificate IV Work Health and Safety NSCA - August 2016 November 2016

Special Achievements

2009- Award for community participation 2009- Romero House leader 2014 – Graduated from royal Australian Navy recruit school 2014 – Promoted to Seaman Maritime logistics steward 2014- Victorian responsible service of alcohol 2015 – Promoted to Able Seaman 2015 – Certificate 4 front line management 2016 – Diploma in front line management module 1 2016 – Certificate IV Work Health Safety 2016 - Victorian responsible service of alcohol refresher course

Resume:Lisa HarrisonD

ecember 29, 2016

Work Related Skills

Strong ability to work as a team or independent

Ability to lead a team Excellent communication skills

Discipline Excellent written and oral skills Ability to work to a deadline in an

effective manner Good knowledge of computers Good Knowledge of MS Office 10

Hobbies Interests and Activities

Cooking Sport Socializing with friends and family Customer Service Community service Scrapbooking Listening to music

Previous Experience

Worked at Temptations Kafe at the Homebase - 2 yearsKitchen assistant:

Duties included:

- Making sandwiches and beverages - Customer service - Handling money - Answering the telephone - Waitressing - Cleaning e.g. washing dishes general cleaning around the shop- Food preparation - Open and close shop on weekends

Work experience at:

The Rules Club (Bistro 2000) Year completed 2008

The Kooringal Hotel Year completed 2009

Duties included:

- Cooked meals for patrons - Catering for functions - Food preparation- Served patrons- Served up plates - Cleaning - Set up salad bar

Resume:Lisa HarrisonD

ecember 29, 2016

Freedom pools and Spas Riverina

Casual salesperson – August 2010 – December 2013

Duties include:

- Customer service - Water analysis - Servicing pools - Money handling - Cleaning - Communicating on the telephone - Filing

Australian Bureau of Statics – Census Field Officer – 2011

- Delivering census forms - Answering Phone Calls from residents within my area of responsibility- Collecting Census forms after census night was conducted

Royal Australian Navy January 2014 – Current Postings: HMAS Cerberus HMAS Kuttabul HMAS Tobruk

Maritime Logistics Support Operations

- Waitressing - General cleanliness of Officers cabins - Cleanliness of wardroom (Officers Recreation Space)- Canteen service - Bar service - Preparing Meals - Preparing Wardroom for all meals - Maintain security - Line Handler (special Sea Duty Men Evolution)- Communicating on the telephone- Cocktail Parties

August 2015 – Current

Loan Posted to Maritime Safety Bureau

o Administration support to Director of Maritime Safety Bureau o Travel bookings o Accommodation Bookings o Hire Car Bookings o Maritime Safety Bureau Email Correspondence o Managing Gap Year Sailorso Telephone Enquires o Organizing Meeting Documentation for Director and Deputy Directorso Responsibility of Defect register

Resume:Lisa HarrisonD

ecember 29, 2016

References

Fiona and Stuart Pollard- Supervisors Freedom Pools and Spas Riverina – (02) 6971 0818 Phil Viski – Truck driver for Finemores 0412 598 336 Graeme Turnbull – Executive Officer Maritime Safety Bureau/ NSW Fire brigade – 0410 537 320 Michael Crossland - PO ATV Royal Australian Navy – 0402 508 778