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Focus: UX/UI, Usability, Information architecture

Computer

Skills

Morae, Balsamiq Mockups, Axure, NVivo, Photoshop, Illustrator, multiple Eye Tracking Systems, UX

lab building, Tableau, SPSS, Qualtrics, Microsoft Visio, PHP, MySQL, HTML, CSS, JavaScript,

Unix/Linux

UX/UI

Experience

Visa Inc. Austin, TX 

 Sr. User Experience Analyst Jun 2013-Feb 2016

• Conduct user research, usability/accessibility testing and develop interaction design strategies.

• Build VISA User Experience Lab. 

• Analyze and develop information architecture for internal websites.

• Develop the best mobile usability testing practice for Visa (Capstone project).

Emerson Process Management Austin, TX

 Project Researcher   Aug 2011- Aug 2013• Research on working process through ethnography method, redesign interface for decision-based data

display system and publish a paper for this research.

Management

Experience

Hubei Educational Information Development  Wuhan/Beijing, China 

Center Apr 2007-Jan 2009

 Assistant Project Manager

• Co-managed the “open information system” project (Beijing region) to make the documents and

records of the Ministry of Education more open to the general public, thereby meeting WTO

government transparency requirements. Created the information architecture (logic flow chart) for

the framework of the application system—a sub-system of the “open information system”.

Web Manager

• Managed web information on the Center’s websites and wrote news reviews.

• Proposed plans for increasing website traffic and improving business, which were implemented.

• Ranked first in the annual employee assessment of the center.

UX/UI

Projects

(selected)

• Prepaid card mobile and desktop website project in VISA: Usability testing and redesign

recommendation.

• Multiple eye-tracking testing on VISA internal websites: Testing and redesign recommendation.

• Code Table Management project in VISA: Draw wireframes.

• Visa.com accessibility project: conduct accessibility testing.

• Public Transit Experience app: Conducted user research and built prototype for mobile app of

real-time bus tracking; redesigned physical bus stop.

• You and Me mobile app: Drew wireframes for the app, designed survey for remote usability testing,

statistically analyzed user experience data.

• Crowdsourcing usability testing: Conducted remote usability testing through Amazon Mechanical

Turk and wrote papers for health information systems.

• Yahoo! HackU: Pictures comparison game design- finalist.

• Yahoo! Inc.: conduct competitive analysis for Academic Sharing Project.

• Animedb: Designed and developed a website using PHP and SQL.

http://herbie.ischool.utexas.edu/animedb/

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Publications

(selected)

• Presentation

He, D.  & Zhang, Y. (2013). Patients and Caregivers’ Use of Online Diabetes Communities for

Information. 2013 Healthcare Symposium: Innovation in Healthcare Delivery Systems. Retrieved

from http://www.mccombs.utexas.edu/Centers/Healthcare-Initiative/Healthcare-Symposium/Schedule.aspx  

• Academic Journal

Bias, R.G., Nixon, M., He, D.,& Kim, H. (2014). Employing a User-centered Design Approach to

Improve Operator Interfaces. IIE Transactions on Occupational Ergonomics and Human Factors,

2014 (V2, 3-4), 207-214.

Zhang, Y., He, D., & Sang, Y. (2013). Facebook as a Platform for Health Information and

Communication: A Case Study of a Diabetes Group. Journal of Medical System, 37 (3). Retrieved

from http://link.springer.com/article/10.1007%2Fs10916-013-9942-7

He, D. (2007). The Modern Road of Public TV. Press Outpost , 2007(5), 62-63. 

Education University of Texas at Austin (UT Austin)  Austin, TX

 Master of Science, Information Studies August 2013

GPA:3.94

Huazhong University of Science and Technology (HUST) Wuhan, Hubei, China

 Master of Arts, Journalism July 2007 Beihang University (BUAA) Beijing, China

 Bachelor of Law July 2004

Computer

Skills

Morae, Axure, Balsamiq Mockups, NVivo, Tableau, Photoshop, Expression, multiple Eye Tracking

Systems, UX lab building, SPSS, Qualtrics, Microsoft Visio, PHP, MySQL, HTML, CSS, JavaScript,

Unix/Linux