TRACY HOLT31713 50th Lane Southwest, Apt X303, Federal Way, Wa 98023 | H: (253)777-2943 | tracy.a.holt@outlook.com

Executive ProfileProduct Merchandiser offering outstanding presentation, communication and cross-culturalteam management skills. High-energy, results-oriented leader with an entrepreneurialattitude.

Skill HighlightsSmall business development Risk ManagementProject management SalesLeadership/communication skills Sales AnalysisProduct development Staff DevelopmentProduct line expansion Staff MotivationBusiness operations organization Staff TrainingNew product delivery StrategyClient account management Team BuildingHuman resources Team LeadershipBudgeting expertise Expense ControlSelf-motivated P&L ManagementMarket research and analysis Facility ManagementCustomer-oriented Inventory ControlVendor Negotiations Labor Cost ControlsVendor PartnershipsVendor Sourcing

Core AccomplishmentsProject Management:

Initiated New Candy Launch for 2 businesses simultaneously which resulted in $1M insales.

Operations Management: Managed $50M retail business with 200+ employees.Handled all functions related to running a profitable business.

Sales Management: Successfully managed 50+ Installation programs for the Home Depot as well asSpecialty Sales in Special Order Flooring, Kitchens, Bath, and Millwork.Mentored and coached employees resulting in a 12% increase in productivity.Launched well received program to integrate Specialty Kitchen Design and Installationwith other Home Improvement projects to grow sales 90%.3 out of 5 of the Kitchen designers in my department were awarded nationally as top 5sales in the company.My location in Redmond was recognized as top 5 in the chain for Specialty Sales.

Professional ExperienceAssistant Product Merchandiser Feb 2014 to CurrentNordstrom - Seattle, WAAccountable for assisting Brand Merchandising team in preparing for buy meetings, managing

order set up, communication pre and post-buy meeting, managing order changes with thebuying office, assisting with line assortment and planning, conducting product research,including shopping the market and developing assortment plans, and analyzing product

performance against plan. Advanced in Microsoft Word, Excel, Power Point, Outlook, RMS.Proficient in Adobe Illustrator, Adobe In design, Adobe VLR, Adobe Acrobat, Line PlanningApplication, Flex PLM, RDW.

Buyer Liaison Oct 2012 to Feb 2014Nordstrom - Seattle, WAAct as liaison between the Nordstrom Product group, International Business partners, and theNordstrom Merchandising Group. Responsible for sales reporting and analysis, samplemanagement, order keying, item set up, creating presentation materials and maintainingvisual presentation of the Home showroom. Assist in comparative analysis of competingretailers and products. Advanced in Microsoft Word, Excel, Power Point, Outlook, RMS.Proficient in Adobe Illustrator, Adobe In design, Adobe VLR, Adobe Acrobat, Line PlanningApplication, Flex PLM, RDW.

Privacy Support Analyst Feb 2012 to Oct 2012Nordstrom - Seattle, WASupport the business by implementing information privacy services and tactics as directed.Assist and respond as appropriate to actual/potential information exposure or breach ofcustomer or employee information and conduct related analysis, remediation and preventionrecommendations. Apply privacy knowledge and subject matter expertise to businessprocesses, systems and data integration across multiple business areas. Support, evaluate anddocument business process workflows and use cases that may have Privacy impact(s). Defineand document Privacy business requirements by working with the business and other areas ofIT. Participate, facilitate and/or support specific execution of assigned tasks for givenprivacy related projects in partnership with various departments by assessing and advising onprivacy related policies, procedures and practices.

Item Analyst Feb 2012 to Oct 2012Nordstrom - Seattle, WAGather and prioritize information from buying offices for item set up and maintenance. Enterand maintain merchandising information within Nordstrom's merchandising system, RetekMerchandising System (RMS). Communicate with buying offices to identify item set upprocedures, potential issues and process training. Partner with business partners to ensure allaspects of an item are set up correctly. Develop a deep knowledge of merchandisinginformation and Retek Merchandising System (RMS). Identify and communicate new bestpractices for knowledge sharing across team and divisions. Communicate with thedistribution centers and vendors in order to follow-up on missing information. Assist withkeying item orders and other office administration as requested.

Operations Assistant Store Manager May 2005 to Jan 2012Home Depot - Redmond, WAResponsible for a 50 million dollar location. Highly skilled in creating impactful presentations,proven ability to multi-task and leverage the principles of project management, ability toinfluence those not in a direct reporting relationship, track record of developing andimplementing innovative marketing communications strategies and reporting the return

oninvestment in those strategies. Demonstrated ability to blend analytical and creativethinking. Experience with developing strategic marketing plans and adhering to deadlines.Strong at establishing effective peer to peer relationships. Job Responsibilities include profitand loss management, loss prevention, managing general liability and workers compensationclaims, managing managers, new hire recruitment, interviewing, hiring, receiving, freightand inventory management, safety, inspiring achievement among associates to deliveroutstanding customer service and results through contests, reward and recognition, andperformance management. During my time at Home Depot, I have consistently beat salesplan, store controllable operating profit, and store controllable operating expenses throughgame plans and execution. I have taken departments making fewer than 1 million dollars peryear and grown them to ten million per year through sales presentations, teaching andcoaching of associates, and bridging relationships with installers, vendors and customers. Ihave extensive experience in sales and marketing.

Reception Feb 2004 to Sep 2004Yakima Regional Cancer Care Center - Yakima, WAResponsible for balancing schedules for 13 different providers and chemotherapy andradiology sessions. Customer service, phones, chart management

Front Office Lead Jan 2000 to Jan 2004Rohnert Park Medical Associates - Rohnert, CAResponsible for managing medical records department and 5 employees. Also managedreception area. Experience in medical billing, customer service

Assistant Manager Jun 1996 to Jan 2000Big 5 Sporting Goods - Santa Rosa, CAResponsible for managing 30 associates including interviewing, training, and day to dayoperations. Experience receiving, managing supply orders, merchandising, cash accounting

EducationInternational Relations 1999University of California Davis - Davis, California, USUniversity of California Davis 1995-1999 International Relations

Associate of Arts, Liberal Arts 2004Santa Rosa Junior College - Santa Rosa, CASanta Rosa Junior College 2003-2004 Liberal Arts

SkillsOracle, Advanced in RMS, Adobe Illustrator, Excel, Powerpoint, Microsoft Word, RDW, FlexPLM, Line Planning Application