Sara Gray, PHR 4841 38th Ave. S.W. ◇ Seattle, WA 98126 ◇ (253) 306-0875 ◇ sara.gray@alaskaair.com

SUMMARY OF QUALIFICATIONS

Adaptable, dynamic Senior Health Benefits Specialist who drives Human Resources initiatives by establishing goals. Understands business objectives to identify corresponding Human Resources needs. Proven capability of identifying redundancies and creating efficiencies in work-flow processes. Effective leader who expertly guides teams to focused outcomes. Consistently meets and exceeds organization’s expectations in project management.

CORE COMPETENCIES

o PeopleSoft HRIS 9.1 o Cross Divisional

Partnership o Employee Relations o Regulatory Compliance

o Data Analysis o Project Management o Query Writing and

Reporting o PHR

o Oral and Written Communication

o Presentation Skills o Administration Skills o Adobe Contribute

PROFESSIONAL EXPERIENCE Alaska Airlines 2008-Present Senior Health Benefits Specialist/Health Benefits Project Manager/Benefits Webmaster

Implementing strategies for testing the benefits portal, providing continuous improvement to the call center experience, querying information for accurate application of requirements and creating communications for better employee utilization of benefits and resources that will produce a hassle-free experience for employees

Continuous improvement in reducing inefficient and redundant processes, recommending system changes to reduce manual intervention

Knowledgeable in benefit plans offered to our varying workgroups, including extensive knowledge on the rules and regulations surrounding consumer driven health plans

Lead team in implementation and transition to a third-party administrator and outsourced call center

Trains and educates team in processes, education and projects

Provides exceptional customer service and finds resolutions to issues that comply with company policies and federal laws

Manages benefits web page, using Adobe Contribute and IPS Switch FTP

Works with other departments to create interdepartmental processes and problem resolutions

Designed and distributed new informational brochure for Open Enrollment

Provides interpretation and ensures accurate and consistent application of all department policies and procedures in accordance with federal and state laws.

Created new processes for daily administration of HRIS system duties for the enhanced workflow process for improved efficiencies for the health benefits team

Leads teams and manages various projects, including company health fairs, implementation of a new vendors, new hire orientations and Open Enrollment

Knowledgeable in state and federal regulatory requirements for the administration of health benefits, including COBRA, IRS Section 125, HIPAA, ERISA and the Patient Protection and Affordable Care Act (ACA)

Daily processing and correction of data in PeopleSoft HRIS system, including problem resolution

Horizon Air 2005-2008 Benefits Specialist

Found file discrepancies that potentially saved the company thousands of dollars

Implemented a health fair for the education and biometric screening of employees

Researched and wrote a white paper on wellness and the company benefits of providing a wellness plan, including ROIs on various activities

Managed daily duties for both health and retirement benefits

Designed new hire orientation presentation and educated employees on their benefit package

Lead team in various projects, including implementation of a new healthcare vendor and plan offering

VOLUNTEER EXPERIENCE Alaska Airlines 2014-Present Relay For Life Team Captain

Coordinates human resources efforts in participating in the annual event, including organizing team sign ups and volunteering

Leads fundraising activities to raise money donations toward the event, including coordination of pancake feed, taco bar, raffle and procuring items to sell

Northwood Elementary 2010-2012 Art Docent

Designed lessons and taught students about art concepts, specific artists and art projects

Worked directly with teachers to meet core competencies Northwood Elementary 2009-2012 Talent Show Director

Directed student talent show

Produced and managed all aspects of show

EDUCATION

Bachelor of Business Administration Pacific Lutheran University

December 2002