responsive & resilient organization
TRANSCRIPT
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The New RealityThe New Reality
Leaderless OrganisationsLeaderless Organisations
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Let me start by asking you all some questions... ready Let me start by asking you all some questions... ready
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If you cut the head of a spider, chances of survival is high or small? If you cut the head of a spider, chances of survival is high or small?
SpiderSpider
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SMALL SMALL
SpiderSpider
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StarfishStarfish
If you cut one of the arm of StarfishIf you cut one of the arm of Starfishchances of survival is high or small? chances of survival is high or small?
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The harder you fight him, the stronger it getsThe harder you fight him, the stronger it gets
StarfishStarfish
HIGH HIGH
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Which of the Which of the 22 pictures has “a Head” pictures has “a Head” (someone in charge) (someone in charge)
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LIBRARYLIBRARY INTERNETINTERNET
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P2P File SharingP2P File Sharing MUSIC INDUSRTYMUSIC INDUSRTY
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The CIA is a The CIA is a CentralizedCentralized Company Company
Al Qaida is an Al Qaida is an Open SystemOpen System. . It does not have central intelligence; the It does not have central intelligence; the
intelligence is spread throughout the system intelligence is spread throughout the system (it is made up of largely independent cells) (it is made up of largely independent cells)
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If you take out a cellIf you take out a cell no damage is doneno damage is done
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It’s a natural reaction, when attacked, to adopt a command-It’s a natural reaction, when attacked, to adopt a command-and-control mentality. But this strategy fails if you are and-control mentality. But this strategy fails if you are
fighting a starfish organisation. fighting a starfish organisation.
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Spiders and Starfish are Spiders and Starfish are two two completely different Organismscompletely different Organisms
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1.1. Circles (many small non-hierarchical groups)Circles (many small non-hierarchical groups)2.2. Catalyst(s)Catalyst(s)3.3. IdeologyIdeology4.4. No HierarchyNo Hierarchy5.5. No HeadquatersNo Headquaters6.6. Open SystemOpen System7.7. Distributed Power – Shared PowerDistributed Power – Shared Power8.8. FlexibilityFlexibility9.9. AmbiguityAmbiguity
Characterstics of Starfish OrganisationCharacterstics of Starfish Organisation
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1.1. Starfish Organisations consist of many small Starfish Organisations consist of many small non-hierarchical Groups (Circles)non-hierarchical Groups (Circles)
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It is much easier to form and join circles It is much easier to form and join circles because participants aren’t together alwaysbecause participants aren’t together always
BONDING is WEAK. BONDING is WEAK.
Circles depends on NORMS, as these norms Circles depends on NORMS, as these norms become the backbone of the circlebecome the backbone of the circle
Self Enforcement norms can be more powerful Self Enforcement norms can be more powerful than rules.than rules.
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2. Starfish Organisations are not run by CEO’s 2. Starfish Organisations are not run by CEO’s in stead they can count on Catalystsin stead they can count on Catalysts
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A A CatalystCatalyst understands that understands that ““ValuesValues” - (” - (Trust & UnderstandingTrust & Understanding) )
are a stronger binding force are a stronger binding force than authoritythan authority
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A Catalyst is any element or compound that initiates a A Catalyst is any element or compound that initiates a reaction without fusing into that reactionreaction without fusing into that reaction
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Tools used by CatalystsTools used by Catalysts Show genuine interest in others Show genuine interest in others – listen carefully.– listen carefully.
Show desire to extend HELP – Show desire to extend HELP – show concernshow concern
Mapping – Mapping – where & how one fits in my networkwhere & how one fits in my network
Show Passion - Show Passion - commitmentcommitment
Meet people where they are –Meet people where they are – reach out reach out
Emotionally Intelligent – Emotionally Intelligent – Be VulnerableBe Vulnerable
Should trust the Network – Should trust the Network – Earn respectEarn respect
Inspirational – Inspirational – Lead by ExampleLead by Example
Should have tolerance for ambiguity – Should have tolerance for ambiguity – Take decisions promptlyTake decisions promptly
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3. Ideology is the 3. Ideology is the GLUEGLUE that holds Decentralized that holds Decentralized
Organizations togetherOrganizations together
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People in Open System People in Open System
Contribute voluntarilyContribute voluntarily
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Centralized OrganisationsCentralized Organisations are not set up are not set up to launch to launch Decentralized movementsDecentralized movements. .
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Leaders in Top-down Organisations always Leaders in Top-down Organisations always have a desire to control what’s happening, have a desire to control what’s happening,
thereby limiting creativitythereby limiting creativity
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Does this means Starfish Organisations Does this means Starfish Organisations are Unbeatable?are Unbeatable?
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Strategy 1 Strategy 1 Combat StarfishCombat Starfish Go after the Go after the
and give them reasons to change itand give them reasons to change it
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Give people tools Give people tools Give peopleGive people
EQUIP & EMPOWEREQUIP & EMPOWER
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Changing Ideology succeeds best Changing Ideology succeeds best if your mission is not to change ideology if your mission is not to change ideology
but to but to HELP PEOPLEHELP PEOPLE
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If you can’t beat If you can’t beat them, JOIN them them, JOIN them
Strategy 2 Strategy 2 Combat starfish: Combat starfish:
Decentralize Decentralize yourselfyourself
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Does thismean Starfish Organisations are Does thismean Starfish Organisations are allways the best way to go?allways the best way to go?
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An airplane better had a Captain on boardAn airplane better had a Captain on board
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When given freedom people get incredible creative When given freedom people get incredible creative
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ORGANIZE before making a powerful ORGANIZE before making a powerful statement for setting people freestatement for setting people free
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As Industries become Decentralized, As Industries become Decentralized, Overall profits decrease. Overall profits decrease.
So, if you are in for the money, So, if you are in for the money, you have to put in an element of centralisation. you have to put in an element of centralisation.
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As Industries become Decentralized, As Industries become Decentralized, Overall profits decrease. Overall profits decrease.
So, for the purpose of money, So, for the purpose of money, put in an element of Centralisation. put in an element of Centralisation.
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It’s all about finding the It’s all about finding the SWEET SPOT SWEET SPOT between between Centralisation Centralisation and Decentralisation..and Decentralisation..
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Centralized companyCentralized company with a d with a decentralizedecentralized user user experienceexperience
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Decentralization Decentralization RealitiesRealities
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When ATTACKED When ATTACKED Decentralized Organization tends to become even Decentralized Organization tends to become even
more open and decentralizedmore open and decentralized
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When ATTACKED When ATTACKED Easily MISTAKEN – STARFISH Organization appearsEasily MISTAKEN – STARFISH Organization appears
To be like SPIDER OrganizationTo be like SPIDER Organization
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When ATTACKED When ATTACKED
Chances of SURVIVAL – HIGHChances of SURVIVAL – HIGHThere is NO Central IntelligenceThere is NO Central Intelligence
Intelligence is SPREAD throught the Organization Intelligence is SPREAD throught the Organization
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When ATTACKED When ATTACKED
MUTATE easily – really very easily! MUTATE easily – really very easily!
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When ATTACKED When ATTACKED
RE-GROW FAST, VERY FAST RE-GROW FAST, VERY FAST
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STARFISH Organization’s attributes STARFISH Organization’s attributes
FLAT – NO HIERARCHY FLAT – NO HIERARCHY
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STARFISH Organization’s attributes STARFISH Organization’s attributes
MOBILE – NO FIXED LOCATION MOBILE – NO FIXED LOCATION
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STARFISH Organization’s attributes STARFISH Organization’s attributes
HEADLESS – NO INCHARGE HEADLESS – NO INCHARGE
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STARFISH Organization’s attributes STARFISH Organization’s attributes
COMPLETE AUTONOMY – PEOPL ARE FREE TO ACT COMPLETE AUTONOMY – PEOPL ARE FREE TO ACT
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STARFISH Organization’s attributes STARFISH Organization’s attributes
NO CONTROL - INTELLIGENCE SPREAD ACROSS NO CONTROL - INTELLIGENCE SPREAD ACROSS
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STARFISH Organization’s attributes STARFISH Organization’s attributes
NO CONTROL – POWER SPREAD ACROSS NO CONTROL – POWER SPREAD ACROSS
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STARFISH Organization’s attributes STARFISH Organization’s attributes
ADAPTABILITY – VERY FLUID ADAPTABILITY – VERY FLUID
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WORLD is getting FLAT WORLD is getting FLAT
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Diseconomies of Scale Diseconomies of Scale – The small rules– The small rules
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The Network Effect The Network Effect - Increase the overall value of the - Increase the overall value of the network with the additon of each new membernetwork with the additon of each new member
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The Power of Chaos The Power of Chaos – Accept the CHAOS to incubate – Accept the CHAOS to incubate CREATIVITY/INNOVATION.CREATIVITY/INNOVATION.
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Knowledge at the Edge Knowledge at the Edge – spread knowledge throughout the – spread knowledge throughout the organizationorganization
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Everyone should and Everyone should and HASHAS to Contribute to Contribute
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Everyone should be RESPONSIBLE & ACCOUNTABLE Everyone should be RESPONSIBLE & ACCOUNTABLE
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Drive Organization on VALUES - Ideology Drive Organization on VALUES - Ideology
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Organizations to have Organizations to have CATALYSTCATALYST & NOT & NOT CEOCEO
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FLATTEN or be FLATTENED FLATTEN or be FLATTENED GO Hybrid GO Hybrid - - Find the Sweet SpotFind the Sweet Spot
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Thanks!Thanks!
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