responsible rationalization: reducing the cost of it operations

IT & DATA MANAGEMENT RESEARCH,

INDUSTRY ANALYSIS & CONSULTING

Steve Brasen

Managing Research Director,

EMA

Responsible Rationalization:

Reducing the Cost of IT Operations

Gary Henderson

Director,

ASG Technologies



Featured Speakers

Steve Brasen

Managing Research Director, EMA

Steve's career at EMA follows 20 years of “in-the-trenches” experience in IT

systems support, engineering, and management for high-technology,

telecommunications, and financial institutions. Steve's primary focus area at EMA is

on endpoint management topics including enterprise mobile management, client

lifecycle management, desktop virtualization, and workspace management

Gary Henderson

Director, ASG TechnologiesGary is the director of product management for ASG’s market leading “TMON” brand of

performance management solutions. He has over 35 of IT experience, 20 of those as an

independent software vendor with ASG Technologies, Landmark Systems, Compuware

and BMC Software.



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Steve Brasen

Research Director

Enterprise Management Associates

Responsible RationalizationReducing the Cost of IT Operations



Agenda

Slide 5 © 2017 Enterprise Management Associates, Inc.

• Primary Challenges to IT

Operations

• Understanding Rationalization

• Prescriptive Guide to Enabling

Rationalization

• Initiation

• Planning

• Execution

• Closure



Challenges to IT Operations


• IT is Expensive!

• Hardware costs

• Data center infrastructure

costs

• Software costs

• Maintenance costs

• Operational costs





• IT support organizations are constantly pressured to reduce IT-

related costs without diminishing service availability or performance

• However, in order to ensure

business requirements and

SLAs are met, organizations

often over-compensate with

excessive and unnecessary

spending





• IT service quality is diminished

when it is reliant on support

from multiple vendors

• Unproductive “finger pointing”

reduces MTTR



Understanding Rationalization


• IT rationalization encompasses

the processes for making

informed decisions on the

purchase and utilization of

hardware and software in order

to maximize their effectiveness

and efficiency.





• Software services are consolidated onto a fewer number of application

platforms all offered from a single vendor

• Reducing capital expenditures

• Simplifying IT administration

• Decreasing the application footprint





• Rationalization improves business performance

• Standardizes business activities

• Minimizes administration errors

• Helps ensure high-availability of

IT services

• Strategically aligns IT with

business objectives





• Reducing Mainframe Sprawl



Prescriptive Guide to Enabling Rationalization


• Rationalization initiatives must be introduced responsibly to prevent

impacts to business productivity

• Guidance is provided by the Information Technology Infrastructure

Library (ITIL) set of best practices

ITIL Service Improvement Plan (SIP)





• Initiation

• Enable holistic visibility

• Identify any redundant, duplicate,

or unnecessary software

• Evaluate solution providers





• Planning

• Analyze collected data to determine

rationalization goals

• Employ analytics to identify root

cause of any performance issues

• Prioritize consolidation targets and

planned software services

• Document final project plan with

specific roles and support steps





• Execution

• Work closely with primary to

implement project plan

• Automate the migration and

installation of software platforms

• Monitor and record each project

step

• Train users and administrators

• Establish ongoing support

processes





• Closure

• Validate all software installations

• Schedule regular software audits

• Proactively monitor system and

software capacities

• Continuously look for new

rationalization opportunities



Conclusions


• While rationalization initiatives require

some up-front investment in cost and effort,

environment improvement can be rapidly

achieved

• Over time, a rationalization solution will

exponentially increase business

performance.

• Success or failure with a rationalization

project will depend on the level of support

provided by the selected primary vendor

Copyright © 2017 ASG.All rights reserved

RATIONALIZATION PROGRAM

SAVING YOU MONEY!

GARY HENDERSON

DIRECTOR

PRODUCT MANAGEMENT

JANUARY 26 2017


The goal of ASG’s Software Rationalization Program is to save customers

money. We do that by helping them move away from products that

continue to drain a large part of their IT budget.

ASG delivers industry-proven products at an exceptional price. With a

smarter IT footprint, companies will improve not only IT efficiency, but

also business productivity and cost savings.

ASG helps companies solve today’s most pressing business issues,

including reducing operating costs and enhancing workforce

productivity to ensure regulatory compliance. ASG believes software

support, quality and reliability are lifelines to a company’s bottom line

and profitability.

OUR GOAL


The ASG Software Rationalization Program is designed for companies

that currently use products from IBM, BMC, Compuware, and CA.

Key business drivers and indicators:

Reduces annual and long-term costs

Simplifies software administration by reducing the number of vendors

Improves vendor support

Co-Term software licenses

ASG SOFTWARE RATIONALIZATION


PRODUCT LINES FOR RATIONALIZATION


• Delivering Greater Outcomes

Significant cost reduction within first 12 months.

Significant Reduction in complexity within IT Infrastructure

• Software Portfolio Optimization

Immediate Reduction in Run Rates

Proven Acceleration of Efficiencies

Eliminate Redundancies and Duplication of Software

WHAT TO EXPECT FROM SOFTWARE RATIONALIZATION


1. Initial Assessment

Launch ASG Assessment Tool

Identify product(s) to be replaced and calculate savings

Meet with ASG team to take a deeper look

2. Portfolio Evaluation

Review Prospect’s Software Catalog against ASG like-for-like Product(s)

Discussions and Demos (as needed) for Identified ASG products

Technology Validation (as needed) and Project Implementation Planning

3. Proposal and Contracting

Execute The Plan

Enjoy ROI!

ASG RATIONALIZATION METHODOLOGY


Select the competitors products& Expiration date


See the savings


Examples of companies where we have replaced competitors:

Primerica Fraternidad Opers Telco in USA Healthcare provider in USA Bank in Canada Bank in Brasil Bank in China

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IT & DATA MANAGEMENT RESEARCH, INDUSTRY

ANALYSIS & CONSULTING© 2017 Enterprise Management Associates, Inc.

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