GOVERNMENT OF WEST BENGAL

OFFICE OF THE PROJECT DIRECTOR

STATE PROJECT MANAGEMENT UNIT WEST BENGAL TRANSPORT INFRASTRUCTURE DEVELOPMENT CORPORATION LIMITED

(A GOVERNMENT OF WEST BENGAL UNDERTAKING)

PARIBAHAN BHABAN - II, TRANSPORT DEPARTMENT

E.M. BYE PASS & RASH BEHARI CONNECTOR INTERSECTION

(C.S.T.C. KASBA DEPOT COMPOUND)

KOLKATA - 700 107 CIN: U63090WB1996SGC081274

E-mail: wbtidc@yahoo.com

TEL. NO. 2442-9081 / 9082

FAX. NO. 2442-9082

No. WBLTIP/2019/EOI/015 Dated: 29.08.2019

REQUEST FOR EXPRESSIONS OF INETREST CONSULTING SERVICES – FIRM SELECTION

The Government of West Bengal (GoWB) through the Government of India has applied for a loan from the World

Bank (WB) for implementation of the West Bengal Logistics and Transport Improvement Project (WBLTIP). More

details about the project may be seen at the following: http://transport.wb.gov.in. The WBTIDCL now intends to

apply a portion of the loan for hiring a Service Provider firm for following consultancy services:

1. Study on Assessment of Institutional Strengthening and Business Planning (ISBP) for Transport

Department, GoWB

The State Project Director (SPD), WBTIDCL at State Project Management Unit, WBTIDCL, Transport

Department, Paribahan Bhaban-II, CSTC Complex-Ground Floor), Kolkata- 700107, West Bengal, India. Tel No.

033-24429081/82 e-mail: wbtidc@yahoo.com now invites eligible consulting firms (“Consultants”) to indicate their

interest in providing the Services, latest by 13th September, 2019. Further details on detailed Terms of Reference

for the above studies, eligibility requirements and information to be furnished with Capability statement, etc. may

be seen at the website http://transport.wb.gov.in/

1. The State Project Director (SPD), WBTIDCL now invites eligible consulting firms (“Consultants”) to indicate

their interest in providing the Services. Interested Consultants should provide information demonstrating that

they have the required qualifications and relevant experience to perform the Services as indicated in the Draft

Terms of Reference (TOR) for the assignment, which may be seen at the website http://transport.wb.gov.in/

The shortlisting criteria are: - The firm should -

a) Have been in business for at least last five (05) years.

b) Have proven experience of successfully completed at least 2 similar assignments in the last 5 years

c) Have an average annual turnover of Rs. 8.00 crore in the last 3 financial years;

d) Have technical and managerial capability to undertake the assignment.

2. The lists of documents to be submitted along with EOI are (Expression of Interest shall not be more than total

60 pages): -

a) Name, address, e-mail, telephone along with a note on the Ownership and organizational structure & core

business area of the consulting firm;

b) Document (s) to demonstrate that the firm is in the business for the last 5 years;

c) Document (s) relating to details of Similar Assignments executed during the last 5 years supported by

completion or acceptance certificate(s);

d) Certificate from the statutory auditors/Chartered Accountant stating the year wise annual turnover during

each of the last 3 financial years.

e) A short write-up on technical and managerial capability of the firm (key personnel would not be evaluated

at this stage and hence CVs shall not be submitted).

3. The consultant will be selected in accordance with the Quality and Cost-based Selection (QCBS) method

pursuant to the World Bank’s “Procurement Regulations for IPF Borrowers; Procurement of Goods, Works, Non-

Consulting & Consulting Services, July 2016”, available at www.worldbank.org. Attention of the interested

agencies is drawn to paragraph 3.14 of the said Regulations relating to the Conflict of Interest.

4. Consultancy firms may associate with other firms [excluding not-for-profit organizations (such as NGOs, and

universities)] in the form of a joint venture (JV) or a sub-consultancy to enhance their qualifications. However,

nature of association i.e. whether JV or Sub-Consultant, must be clearly mentioned in the Expression of Interest.

5. Interested Consultancy Firms/ Agencies must deliver their EOIs in English language to the address given below

on or before 13th September,2019 in hard copy as well as a soft copy. Further information can be obtained at the

address given below from 11.00 am to 04.00 pm (IST) on all working days.

WBTIDCL Office of the Project Director State Project Management Unit

Transport Department

Paribahan Bhaban-II CSTC Complex-Ground Floor), Kolkata- 700107

West Bengal, India.

Tel No. 033-24429081/82 e-mail: wbtidc@yahoo.com

Yours faithfully,

Sd/-

(Amitabha Sengupta)

Jt, Secretary, Transport Dept, GoWB &

Project Director

TOR

West Bengal Logistics and Transport Improvement Project (WBLTIP)

Institutional Strengthening and Business Planning (ISBP)

1. Background

River transport has been identified by the Government of India as an under-leveraged component of

connectivity. West Bengal stands to benefit from better harnessing such potential and creating a replicable

approach for other Indian states. The Transport Department of the Government of West Bengal, with the

support of World Bank is implementing a Multisectoral Connectivity and Spatial Development Project –

the West Bengal Logistics and Transport Improvement Project(WBLTIP). The project would

support catalytic investments to create and nurture the nascent river transport market for freight and

passengers, leverage private sector participation and demonstrate the potential of water transport. One of

the key outcomes of the project would be to support enhancement of Passenger and Freight Movement,

through supporting infrastructure and building institutional capacity. The proposed World Bank project

area includes the six most populous districts of Southern West Bengal: Howrah, Hooghly, East Midnapur,

South and North 24 Parganas and Kolkata. Government of West Bengal has identified the West Bengal

Transport Infrastructure Development Corporation (WBTIDC) as the primary implementing agency for

the project.

West Bengal Logistics and Transport Improvement Project(WBLTIP)

The West Bengal LTIP Development Objectives are to: (a) strengthen the institutional capacity of state

agencies for facilitating logistics (b) enhance strategic guidance and spatial development for investment

prioritization; and (c) improve accessibility across the Hooghly River and its banks. The project comprises

of the following components and sub-components:

1. Strengthening Institutional Capability for Facilitating Logistics

1.1 Technical Assistance on Institutional Strengthening and Business Planning

1.2 Creation of Logistics Council

1.3 Creation of Vessel Financing Facility (passenger and cargo)

2. Strategic Guidance for Investment Prioritization and Coordination.

2.1 Spatial Development Strategy

2.2 Comprehensive Mobility Plan

2.3 Logistics Action Plan

2.4 Technical Studies

3. Capacity Enhancement to Improve Efficient Movement of Freight and Passenger

3.1 Enhancing Passenger Movement

3.2 Multimodal Passenger Terminal Development

3.2 Facilitating Freight Flow

3.3 Multimodal Logistics Hub Development

The proposed project is a multisectoral activity and requires close coordination among the Government’s

Transport, Commerce and Urban Departments. It will be imperative to strengthen the core institutional

capacity of these key institutions, who will be the implementing agencies of the project. This will include

strengthening the planning process, improving inter-agency decision-making, and supporting the

modernization of the current IWT system.

West Bengal Inland Water Transport institutional setup and operations

The Inland Water Transport (IWT) in West Bengal typically involves three State entities under Transport

Department:

(a) Inland Water Transport Directorate: IWT Directorate primarily functions as a Statutory Authority

towards regulating self-propelled and non-propelled vessels and certifying IWT operators.

(b) West Bengal Transport Corporation (WBTC): WBTC undertakes operational part of the services

through West Bengal Surface Transport Corporation (WBSTC), a fully owned subsidiary of the

WBTC. They include –Management of Jetties; operation of ferry services and maintenance of vessels.

Major revenue sources for WBTC are through operating few strategic Ferry Service routes and rental

income from ferries leased to Private sector and local bodies.

(c) West Bengal Transport Infrastructure Development Corporation Limited (WBTIDCL):

WBTIDC was set up in 1997 under Transport Department, GoWB. The company is a fully owned

Government company that is controlled and administered by the Transport Department, GoWB.

WBTIDC is involved in execution of certain Inland Water Transport Development Schemes viz.

building of Jetties and vessels and is empowered to acquire assets already constructed by STUs or

Govt or any other statutory authority, for the purpose of improvement or maintenance. WBTIDC is

also designated as the PMU for implementing World Bank aided West Bengal Transport and

Logistics Improvement Project, on behalf of Transport Department, Government of West Bengal.

(d) The State Transport Department’s involvement in Inland Water Transport Operations in the state

of West Bengal, is mainly aligned to following activities:

• Planning and Procurement of IWT Infrastructure

• Survey and Identification of Ferry service locations for upgrading.

• Enforcement of IWT safety

• New Construction and Maintenance of Jetties, Pontoons and other IWT Infrastructure.

• Operating Ferry Services across selected routes.

• Promoting Private Sector participation in IWT.

The main recent initiatives undertaken by Transport Department are given as follows:

1. Jaladhara Scheme: The objective of this scheme is to financially assist micro-entrepreneurs by

supporting the replacement of existing semi-mechanized country boats (Bhutbhutis) in the state with

standardized, safe and properly designed modern wooden/steel vessels, through a subsidy capped at 1

lakh INR. Under the Jaladhara scheme, Boatmen have been specially trained through a Certificate

Course conducted by Maritime Education Training & Research Institute (METRI), in best practices and

are authorized under Inland Vessels Act, 1917 with limitation to steer Jaladhara Vessels only.

2. A Model Standard Operating Procedure (SOP) has been developed and implemented for mandatory

compliance in all Jetties/Ferry-ghats to ensure safety in River Transport operations. A model scheme

involving supply of life-jackets, lighting arrangements at Jetties, installation of Public Address

System, CCTVs, construction of Jetty gates, toilets etc. is being implemented in 429 Jetties across

different districts of West Bengal.

3. For the enforcement of Safety in operations, a contractual post called “Jalasathi/Supervisor” has

been introduced, whose prime responsibility is to ensure proper implementation of Model SOP. The

Jalasathi engagement has been outsourced to a transparently selected agency, mutually agreed with

Finance Department.

4. IWT Directorate has been proactive in conducting tests for aspiring candidates through Board of

Examinations for Seafarers Trust (BEST) for 1st Class Master,2nd Class Master, Serang, Engineer of

Inland Vessel, 1st Class Engine Driver 2nd Class Engine Driver. For this purpose, IWT Study

curriculum has been developed in-house accounting for Bengal’s unique riverine and tidal

characteristic. The tests are conducted under Inland Vessels Act, 1917 and the certified candidates

become eligible to operate Inland Vessels any where across the country.

5. Infrastructure upgrade works in Jetties are being pursued by the Transport Department and hard

infrastructure being developed by WBTIDCL among others. These works include Floating type

Gangway-cum-Pontoon Jetties, concrete Jetty, footbridges, /maintenance works etc. The planning

starts at ULB/Panchayet Body level, where the needs are aggregated, and further prioritization is

undertaken by a Technical Committee with the Transport Department. Since 2011, total 137 numbers

of Safe Jetty Construction works have been initiated, of which 79 works have been completed as of

2018, and 58 Jetties are Work in Progress.1 Along with these, unsafe/informal jetties in the immediate

neighborhood of permanent Jetties are being shut down in a phased manner.

6. Safe vessels/ mechanized boats are being introduced in a phased manner as a replacement to unsafe

country boats. These vessels are being manufactured in various State TUs. As of 2018, 241 vessel

construction have been initiated, of which 71 have been completed and 170 are ongoing.

7. A Public toll-free number for WBTC exists to raise grievances.

8. Preliminary studies have been undertaken to strengthen and upgrade the Roll on- Roll off (RO-RO)

infrastructure in the state while identifying most eligible locations and efforts are underway to

implement the same.

9. Various studies have been undertaken to strengthen and upgrade the Roll on- Roll off (RO-RO)

infrastructure in the state and efforts are underway to implement the same.

Recently in mid-2019, the State Transport Department, through Cabinet decision has also undertaken

substantial Organizational restructuring to improve IWT Operations, which include – (i) Setting up IWT

Secretariat within Transport Department, with 41` positions already staffed; (ii) Restructuring of IWT

Directorate; (iii) Creation of River Safety and Infrastructure Development Wing under WBTIDCL; (iv)

Strengthening the Inland Waterways Wing within WBTC for maintenance and management of IWT

Infrastructure; (v) Setting up of Jaladhara Cell within WBTIDC, to enable effective implementation of

Jaladhara Scheme.

Reforming West Bengal Inland Water Transport sector

With the intent to reform the IWT Sector in West Bengal, the project shall undertake a comprehensive study

towards developing the Integrated Strategic Development Plan (ISDP) for Inland Water Transport in West

Bengal. The primary objective of the ISDP study is to prepare an Integrated Strategic Development Plan

(ISDP) for IWT in West Bengal to guide the sustainable development of the State till 2035. This will be

further aligned to the Feasibility study for prioritized IWT investments in Kolkata Metropolitan Area being

undertaken during the LTIP project preparation phase. The ISDP Consultant is expected to – (a) Undertake

Demand Assessment of IWT/ ferry traffic covering West Bengal; (b) present a State-wide comprehensive

vision for the IWT sector development up to 2035; (c) Undertake Gap analysis of the IWT infrastructure

and services in Project; (d) Recommend and prioritize IWT Infrastructure investments; (e) Develop Final

IWT Action Plan, IWT Investment Plan for the state outlining all infrastructure and policy actions, Private

Sector participation mechanism through time-bound implementation options, responsibilities, and

financing options.

1 Source: Report on Transport Department Achievements, 2011-2018

Along with developing long term IWT Sector strategy, there is also a need for a comprehensive study

focusing on Institutional aspects of IWT. This is intended to be undertaken through a detailed Institutional

Strengthening and Business Planning (ISBP) study, that will provide West Bengal Transport Department

with cohesive business plan for implementing comprehensive Institutional Strengthening Reforms -

including strengthening the planning process, improving inter-agency decision-making, and supporting the

modernization of the current Inland Water Transport system. Given the complexity and scale of the

Transport Department’s functions in the state, it needs to be ensured that the reforms are planned in a

mutually agreeable and phased manner that ensures minimum disruption to the ways of business and are

aligned to the ongoing reform initiatives of the department. The new IWT units/Departments created need

to strengthen itself both institutionally and operationally to enable competitive positioning of inland

waterways in West Bengal’s transport system and facilitating its seamless integration into the intermodal

logistics chain.

Apart from ISDP, some other parallel studies that are planned to be pursued under the LTIP project over

the next 12 months include – Comprehensive Mobility Plan, Spatial Development Strategy, and Logistics

Master Plan. The Consultant shall coordinate with the various consultants working on these projects. To

enable the sharing of knowledge and alignment of goals and objectives, the Consultants would be expected

to disseminate their study findings through regular workshops for mutual benefit.

2. Objective:

This consulting assignment is intended to provide West Bengal Transport Department with the required

assistance to:

I. PHASE I (12 months) - Assess, identify and develop the scope for sector planning, regulatory and

institutional reforms, business planning and capacity enhancement for key agencies operating

within the West Bengal IWT sector.

II. PHASE II (24 months) - Provide implementation support the Project Management Unit (PMU) by

providing Program Management and Secretariat support services.

3. Scope of Services:

The scope of work shall include the following:

PHASE – I : Project Preparation Support - 12 MONTHS

Task 1: Develop 5-year Inland Water Transport (IWT) Institutional Strengthening Business Plan

for West Bengal Transport Department:

The 5-year Business Plan is intended towards promoting and strengthening the competitive position of

inland waterways in West Bengal’s transport system and facilitating its seamless integration into the

intermodal logistics chain. For enabling the same, parallel assignments would be additionally pursued

under the Bank project – Integrated Strategic Development Plan (ISDP) for IWT in West Bengal;

Comprehensive Mobility Plan; Logistics Action plan and Spatial Development Strategy, whose findings

shall be mutually shared with all stakeholders periodically, to enable alignment of Consultancy outputs.

A. Inland Water Transport Institutional Strengthening Study:

To ensure a comprehensive assessment into the Institutional framework governing Inland Water

Transport Operations in the region, following sub-tasks need to be undertaken by the consultant:

I. Organizational Assessment Study:

Undertake Comprehensive Organization Assessment Study by covering the following:

• Document the as-is scenario – organizational units involved in State IWT Operations. The

Consultant is expected to analyze their roles and responsibilities, staffing, key business processes,

and operational efficiency of these business processes.

• Benchmarking study with comparable IWT organizations in India (2) and internationally (2) with

recommendations

• Evaluate the IT modernization status of the key organizational units involved in IWT operations.

Identify the key systems/modules to be developed/upgraded immediately to enable digitization of

workflow for enhancing operational efficiency –for example, Online Project Monitoring System,

Contract Management System, online Detailed Project Approval, Financial Management System

etc.

• Develop a medium-term organization strengthening action roadmap based on the above

assessment.

II. Financial Sustainability Assessment:

• A survey of key IWT activities and state Financing mechanism of IWT operations is to be

undertaken focusing on strengthening financial sustainability of IWT operations, sustainable

maintenance financing of IWT Infrastructure and M&E mechanisms.

• Assess the fiscal health of key State Transport Undertakings (STUs) involved in Inland Water

Transport Operations – West Bengal Transport Infrastructure Development Corporation Ltd

(WBTIDCL), West Bengal Transport Corporation (WBTC), The Shalimar Works Ltd (SWL),

Hooghly River Bridge Commissioners (HRBC).

• Based on above assessments, develop a medium-term fiscal strengthening roadmap addressing

the Financial Sustainability of IWT Operations.

III. Inland Water Transportation Planning Assessment:

• Undertake Institutional Assessment of Transportation Planning & Traffic Engineering (TP&TE)

Department, the Planning unit of Transport Department, in terms of roles and responsibilities,

staffing, and technical/managerial capacity relevant to supporting IWT operations in the state.

• Develop medium-term transportation planning strengthening roadmap towards establishing

TP&TE’s lead role in leading long-term planning and inter-agency coordination on behalf of

Transport Department in order to enable holistic development of IWT infrastructure in the state.

The Roadmap shall additionally include - Setting up GIS-based asset management system and

asset management strategy for IWT Infrastructure and Operations, with the system having

appropriate interfacing and access rights for key IWT asset owners/custodians to enable inter-

agency coordination.

IV. Regulatory Reform Assessment:

Assess the current regulatory framework governing Inland Water Operations in West Bengal.

Develop IWT Regulatory Reform Roadmap to identify the legislative reforms necessary to

operationalize ISDP.

B. Develop 5-year Inland Water Transport (IWT) Institutional Strengthening Business Plan

(ISBP) for West Bengal Transport Department – which would be a comprehensive plan for the

Acts Rules

• The Bengal Ferries Act, 1885

• The Indian Port Act, 1908

• The Inland Vessels Act, 1917

• The Road Transport Corporation Act, 1950

• The Hooghly River Bridge Act, 1969

• Other relevant acts – West Bengal Panchayat Act

(1973), West Bengal Municipal Act (1993), West

Bengal Municipal Corporation Act (2006).

Indian Steam Vessels

Registration Rules, 1951

IWT sector in the State, proposing the specific operational, legal, institutional, financing adjustments

required to address the long-term sector vision. The plan should be a self-sufficient document

describing how the sector is predicted to perform, what are the operational and financial responsibility

of each stakeholder, how proposed investments would be financed, how capacity would be developed

to plan, regulate, operate and maintain the future IWT system. This Business Plan shall incorporate

the four Roadmaps developed in sub-task A, and all other necessary studies required to close gaps

between current scenario and future IWT sector vision, that shall additionally cover the following

aspects:

• Feasibility of adoption, upgrade and scaling up of India’s first River Information System (RIS),

that was launched by Union Government to facilitate safe and accurate inland waterway

navigation, with enabling appropriate linkages with other relevant Govt. ICT applications.

Draft appropriate Acts/Rules to ensure the harmonized use of RIS within the state.

• Establishment of Transport Department’s operational framework for safe and efficient inland

waters operations, including, route rationalization study, issuance of route permits framework,

rules governing goods and passenger transport and vessel design, IWT infrastructure

maintenance, safety procedures, etc.

• Promoting private sector participation in Inland Water Transport in West Bengal, that may

include drafting necessary policy notes, IWT Organization restructuring, suitable model

contract documents and building contract management capacity of public sector and private

sector stakeholders, drafting relevant Standard Operating Procedures etc.

• Develop Strategy/Action Roadmap for setting up of Regional Research Institute as a

autonomous Regional Centre of Excellence for Inland Water Transport, in line with National

Inland Navigation Institute (NINI), Patna.

• Develop Strategy/Action Roadmap for:

(a) Strengthening/establishment of Comprehensive Inland Water Transportation Safety

Framework and,

(b) Establishing and strengthening West Bengal’s Inland Water Transportation Security

Unit/Water Police, benchmarked with international best practices

Expected Deliverables of Task 1: (i) Completion report of sub-task A - IWT Institutional Strengthening

Study, comprising of four Roadmaps addressing Organizational Strengthening, Fiscal Strengthening,

Planning Strengthening, Regulatory Reform; (ii) Completion report of sub-task B - IWT Institutional

Strengthening Business Plan; (iii) Inland Water Transport Institutional Strengthening Business Plan

document

Task 2: Conduct Training Needs Assessment (TNA) study of Transport Department and

subsidiaries

A. Conduct Training Needs Assessment Study for Transport Department and its key subsidiaries

involved in Inland Water Transport Operations, to enable the staff to operationalize the

Institutional Strengthening Business Plan.

B. Develop 5-year Training Plan to implement the recommendations of TNA, along with assisting

the Transport Department towards identifying and sourcing curriculum (both online/offline).

Prepare suitable Tender Packages for the client to implement the Training Plan.

C. Identify annual international exposure visits and study tours for senior management and key high-

performing trainees from mid-level management.

Expected Deliverables of Task 2: (i) TNA Completion Report; (ii) 5-year Training Plan; (iii) Tender

packages to operationalize the Training Plan.

PHASE – II: Project Implementation Support (24 months)

Task 3: Program Management Support for West Bengal Transport Department

This task would primarily comprise of the following sub-tasks:

A. Draft detailed Tender packages and provide bid management support for operationalizing the

IWT Institutional Strengthening Business Plan

Provide the necessary technical and management support to the implementing agency in the entire process

of selection of Goods and Services to support the operationalization of IWT Institutional Strengthening

Business Plan (as finalized in Phase – I of the assignment). The Consultant will be expected to:

• Finalize the scope of services, terms and conditions and the procurement documents for

procurements to be undertaken under the project as per procurement guidelines of the World Bank

and Government of West Bengal.

• Assist the Implementing Agency in managing the procurement process for selection of the

Consultant, evaluating proposals received from the shortlisted consultants and preparing the

Evaluation Reports as applicable.

• Assisting the Implementing Agency in preparing the contract along with service Level Agreement

(SLA) with the successful vendor(s), as applicable.

B. Support the implementing agency in executing the Institutional Strengthening reforms

• Monitor consultant’s deliverables and supporting the implementing agency towards evaluating the

same.

• Draft appropriate working notes/ cabinet notes, progress reports, coordinating with consultants to

conduct workshops to disseminate findings etc.

• Establish a medium-term and long-term Results Framework for tracking the institutional

strengthening activities of Transport Department.

Utilize the framework to monitor and evaluate the institutional strengthening activities quarterly.

Expected Deliverables of Task 3: (i) Bid Management Support Report; (ii) Bid Evaluation Report; (iii)

Draft Contract Documents; (iv) Monthly Progress Report; (v) Quarterly project monitoring report with

updated results framework; (vi) Assignment Completion Report (Vii) Any other reports/ returns as

required to be submitted to different authorities.

Task 4: Support the Transport Department in Training and Information Dissemination

A. Develop and implement LTIP Communication Strategy for the entire duration of assignment –

comprising of mass campaigns (general public) and targeted dissemination to key project

stakeholders, project affected population, private sector partners etc. The implementation shall be

in consultation with the State Information and Publicity Departments.

B. Development of a Web-based information portal to enable inter-agency coordination for West

Bengal TLDSP stakeholders to enable knowledge sharing, project monitoring and management,

and periodic dissemination of Project information to the Public.

C. Conduct Training for Transport Department and subsidiaries

In Phase-I, based on the 5-year training plan, the Consultants shall prepare Tender packages, in

agreement with the Implementing Agency. These tender packages may include, development of in-

house training material, development of e-learning and, organizing offline courses targeting trainee

needs. The Consultant shall assist the Implementing agency in executing the 5-year Training Plan by

providing the following services:

• Assist the Implementing agency in conducting training for the Transport department, utilizing the

tender packages developed in Phase-1, distributing it evenly through the year.

• Assist in Monitoring and evaluation of the training programs, submit a Biannual training

completion report outlining the targeted trainee profile, training programs delivered, qualitative

analysis of training evaluation, further needs identified from the Training workshops.

• Support the implementing agency in carrying out exposure visits as identified in Phase -I.

Expected Deliverables of Task 4: (i) Project Communication Strategy; (ii) Web-based Project Information

Portal application; and (iii) Biannual Training Completion report.

4. Deliverables:

The consultant shall submit the deliverables both in hard and soft copies (in editable mode) as below with

the following schedule:

S. No Deliverable Time from

commencement

Phase I – Project Preparation Support (Task 1, 2) – 12 months

1 Inception Report, with Approach and Methodology for the

assignment End of Month 1

2 Monthly Progress Report 1st week of each month

3 Completion Reports of Task 1 – IWT Institutional

Strengthening Study End of month 4

4 Completion Report of Task 2 – TNA Completion Report End of month 6

5 Draft 5-year Inland Water Transport (IWT) Institutional

Strengthening Business Plan (ISBP) End of month 6

6 5-year Training Plan End of month 6

7 Final 5-year Inland Water Transport (IWT) Institutional

Strengthening Business Plan (ISBP)

End of month 9

8 Tender packages for operationalizing IWT ISBP, 5-year

Training Plan End of month 12

Phase II – Project Implementation Support (Task 3, 4) – 24 months

9 Bid Management Support/ Evaluation Reports, Draft

contract documents On a rolling basis

10 Project Communication Strategy End of month 13

11 Project Information Portal Application End of month 14

12 Monthly Progress Report 1st week of each month

13

Quarterly Project Monitoring Report, with updated

Results Framework for monitoring Institutional

Strengthening activities under LTIP

1st week of every quarter

14 Biannual Training Completion Report Every 6th month

15 Assignment Completion Report End of month 36 In addition to the above, the Consultant shall submit any documentation like working notes, drafts for Government Orders/ Notifications/Rules as requested by Client towards implementing the Institutional Strengthening Business Plans.

5. Key Personnel and Expertise Requirements:

The services shall be provided by the selected firm of consultants (hereafter termed simply “the

Consultant”) via a team of suitably qualified professional and technical personnel (hereafter referred as the “key personnel‟), to be headed by a Transport Sector Institutional Strengthening Specialist having relevant international-standard qualifications and extensive experience in supporting Transport Department Modernization initiatives in Emerging Markets. Operational/Consulting experience in Inland Water Transportation Sector is preferred.

Details of the expected minimum number of key personnel in the Consultant’s team and their respective likely “person-month‟ inputs are provided as a guideline. It is anticipated that an overall quantum of approximately 90 man-months of professional and/or technical inputs shall be provided by the key personnel to be mobilized by the selected Consultant, which shall be phased in accordance with a Work Program finalized with the Client during the Inception stage of these services.

Expected Key Personnel Estimated Inputs (person months)*

1 Transport Sector Institutional Strengthening Specialist (Team Leader) 18

2 Institutional Reform Specialist -cum- Deputy Team Leader 18 3 Inland Water/River Transportation Specialist (International) 12

4 Maritime Safety Specialist 6 5 Capacity Building Specialist/ Training Expert 12 6 Monitoring & Evaluation (M&E) Specialist 6

7 Communication/Public information specialist 6 8 Procurement Specialist 6

9 Financial Specialist 6 10 Business Process Re-engineering Specialist 2 11 MIS/IT Specialist 2

12 Legal Specialist 6

Estimated Inputs for Nominated Key Personnel 94

Approximate inputs for Non- Key Staff 15 The abovementioned individual and total “person-month‟ input estimates (*) are indicative only and are not intended to be prescriptive. Consultants intending to submit proposals for consideration for these services shall determine their own “key personnel‟ staffing plans and the phasing of such “key personnel‟ inputs, as part of their overall proposal.

The qualifications and expertise expected of the respective “key personnel‟ nominated in the Consultant’s team for these services are outlined in the Annex 2.

Adequate support staff shall also be provided by the Consultant to facilitate the operations of the nominated

team during the services, but these support staff will not be taken into account in the client’s evaluation of

the staffing element of consultants’ proposals. 6. Location, Duration and Mobilization of the Services

The total duration of the consulting service is 36 months from the commencement of services and is

divided into 2 phases:

Phase I – Project Preparation Support (Task 1,2) – 12 months

Phase II – Project Implementation Support (Task 3,4) – 24 months The services shall be delivered mainly in Kolkata, West Bengal, in the West Bengal Transport Department Project Management Unit (PMU) office. The Consultants will make their own arrangement for office space, office furniture, computers, transport, site visits and consumables during service and make provision for the same in their financial proposal. There will also be significant involvement of some of the Consultant’s team on consultation other Government agencies, particularly in connection with the preparation and implementation of the IWT Institutional Strengthening Business Plan. This will be determined progressively in consultation between the PMU and the Consultant’s team.

7. Management & Facilitation of the Services by the Client

The West Bengal Transport Department, through its PMU is the overall implementing agency for the project and will carry the contractual responsibility for the services. All day-to-day aspects, the management of the services and their implementation, monitoring and guidance will be the responsibility of the PMU. In all such contexts, the West Bengal Transport Department will carry the responsibilities and authority of the Client. The PMU unit will therefore inter alia attend to the following Client responsibilities:

• Provision to the consultant of all necessary reports and background documentation.

• Assistance to the consultant to comply with the deliverable’s schedules due under WBLTIP and

other ad-hoc periodic reporting requirements arising from the client during the assignment. • Assistance to the Consultant in establishing essential contacts in concerned GoWB areas and in

gaining the cooperation of other GoWB departments and agencies, as required for this assignment.

8. Client’s Review of Outputs & Deliverables

The consultants’ main outputs and deliverables will initially be vetted by a Review Committee comprising following officials of the West Bengal Transport Department and WBLTIP PMU.

a. WB LTIP Project Director/ Jt. Secretary, Transport, Government of West Bengal b. Chief Engineer, Transportation Planning and Traffic Engineering Directorate, Transport,

Government of West Bengal c. Special invitees from IWAI, KoPT, KMC Industry & Commerce, Urban Development &

Municipal Affairs, Home, Police, Finance or any other GoWB departments

Annex 1: About Transport Department Institutional Structure

The Administrative Structure of the Transport Department is given as follows:

As per official Notification No. 117-WT/TR/O/1E-45/2013, dated January 1, 2015, cellular arrangement

of Transport Department has been established as the following:

Figure 2: Transport Department Cell Arrangement

It is encouraging to note that the Transport Department has been undergoing numerous restructurings on a

need-basis over the last decade. However, in absence of a comprehensive study to consolidate the

findings, the functionality driven setup of the units, for practical purposes are different from the formal

TRANSPORT DEPARTMENT

Budget, Audit & Statistics

IWT, Road Safety &

InfrastructurePool Car Acts & Rules Law and RTI

State Government Undertakings

Establishment

State Transport Authority

Accounts Section

Type cum Issue Section

Figure 1: Administrative Structure of Transport Department

arrangement. The functionality driven organization profile, as published in the Department website, is

given as follows:

Figure 3: Organization Profile of Transport Department

Transportation Planning and Traffic Engineering Department (TP & TE), housed with the Transport

Department, undertakes Planning of Transport Department’s regular operations as an annual exercise.

The objectives and areas of work of this Directorate can be enumerated as:

• To provide technical assistance to various organizations/agencies /authorities/ other Government

departments on behalf of the Transport Department.

• To undertake research projects sponsored by various organizations like the Department of

Science & Technology, Government of India/CSIR/Planning Commission/Ministry of Transport,

Government of India/State Planning Board etc.

• To organize training programs for Traffic Management and Regulation Authorities, Transit

Operators, Highway Engineers, Improvement Trusts, Development Authorities etc.

Figure 4: TP& TE Organization Structure

D.I Institutional structure governing IWT in West Bengal

Currently the Inland Water Transport in West Bengal involves three entities under Transport Department.

(e) Inland Water Transport Directorate: IWT Directorate primarily functions as a Statutory Authority

towards regulating self-propelled and non-propelled vessels and certifying IWT operators.

(f) West Bengal Transport Corporation (WBTC): WBTC undertakes operational part of the services

through West Bengal Surface Transport Corporation (WBSTC), a fully owned subsidiary of the

WBTC. They include –Management of Jetties; operation of ferry services and maintenance of vessels.

Major revenue sources for WBTC are through operating few strategic Ferry Service routes and rental

income from ferries leased to Private sector and local bodies.

(g) West Bengal Transport Infrastructure Development Corporation Limited (WBTIDCL):

WBTIDC was set up in 1997 under Transport Department, GoWB. The company is a fully owned

Government company that is controlled and administered by the Transport Department, GoWB.

WBTIDC is involved in execution of certain Inland Water Transport Development Schemes viz.

building of Jetties and vessels and is empowered to acquire assets already constructed by STUs or

Govt or any other statutory authority, for the purpose of improvement or maintenance. WBTIDC is

also designated as the PMU for implementing World Bank aided West Bengal Transport and

Logistics Improvement Project, on behalf of Transport Department, Government of West Bengal.

(h) The State Transport Department’s involvement in Inland Water Transport Operations in the state

of West Bengal, is mainly aligned to following activities:

• Planning and Procurement of IWT Infrastructure

• Survey and Identification of Ferry service locations for upgrading.

• Enforcement of IWT safety

• New Construction and Maintenance of Jetties, Pontoons and other IWT Infrastructure.

• Operating Ferry Services across selected routes.

• Promoting Private Sector participation in IWT.

A proposal submitted to set up Inland Water Transport Secretariat and other IWT related

restructurings, has been approved by the state cabinet.

Annex 2

Qualification and Experience Requirements for Key Personnel Minimum Minimum

years

Position of professional

Specific Required Expertise qualifications

experience

Transport Sector Institutional Strengthening Specialist (Team Leader)

Preferably an Indian citizen having Graduate qualifications in Engineering/ Economics, and post graduate in Transportation Planning/Economics or Administration and/or Management

15 • Sound in-depth knowledge of global findings and directions in Transport Sector management, particularly in the Operations, regulatory, enforcement, M&E, planning, and advocacy aspects.

• Minimum 5 years of extensive international

experience in Transport Department Modernization,

and in facilitation of related training, capacity-

building and institutional initiatives.

• High-level skills in strategic and technical advising,

and in complex Inter-agency coordination action in

a public sector environment.

• Proven leadership skills in managing multi-

disciplinary Teams in major technical assistance

projects / programs.

• Completion of at least two comparable assignments

in Asia.

• Consultancy/ Operational experience in Inland

Water Transport is preferred.

Institutional Reform Specialist -cum- Deputy Team Leader

Preferably an Indian

Citizen having

graduate qualification

in Engineering with

post-graduation in

transportation

engineering/

planning/economics/

Administration/Manag

ement

10 • Minimum 10 years of experience in the Institutional

Strengthening Projects with at least 5 years of

experience in Transport Sector projects. Experience

as a team leader in Transportation Projects is an

added plus.

Inland Water/River Transportation Specialist (International)

International consultant with a degree in nautical studies or a relevant field and management experience

5 • Experience in maritime transport, including enforcement of regulations

• Must also have experience in establishing/institutional strengthening of Water Police in developed/developing countries.

Maritime Safety

Specialist

Qualifications in

transport planning or

other related fields; 5

years’ experience in

designing and

analyzing maritime

projects

5 • Experience in designing and implementing

maritime safety awareness programs

• Proven leadership with capacity development skills

• Skilled with data collection and reporting systems

Capacity Building Specialist/ Training Expert

Preferably an Indian citizen having Graduate

10 • Extensive experience in applying modern Training and HRD concepts and skills to public sector capacity building assignments / projects.

• Minimum 5 years of sound experience and skills in undertaking business-based training needs assessments (TNA) and in subsequent formulation and delivery of TNA-based training programs and HRD activities.

• Completion of at least one major comparable assignment in India.

qualifications in Management, Education, Business and/or Administration, with specialization in

Human Resources Development and/or Training

Procurement Specialist

Preferably an Indian citizen having Graduation in Civil Engineering or related field

10 • Should have at least 5 years of general experience

in transport sector. • Should have minimum 5 years of experience in

procurement and contract management of at least Transport Sector projects with any applicable guideline of the World Bank.

• Should have in depth knowledge and experience in FIDIC conditions of contract, preparation and evaluation of bids/prequalification documents related to Roads, Inland Water Infrastructure, and other Transportation infrastructure.

• Should have thorough understanding of the legal matters of bidding.

Minimum

Minimum years

Position of professional Specific Required Expertise

qualifications

experience

Public information specialist

Preferably an Indian citizen having Graduate

5

• Extensive experience in developing and executing pro-active strategies and plans in community information and communication programs for public sector bodies in India.

• At least 5 years of experience in designing and

facilitating consultation and communication

campaigns aimed at civil society stakeholders,

private sector market sounding exercise.

• Sound knowledge of current “public disclosure”

and/or “right to information” provisions, and

experience in integrating these in wider specific-

purpose information and advocacy strategies.

• Completion of at least two comparable

assignments in India.

qualifications

majoring in

Communications,

Public Relations

and/or Information

Management

Monitoring & Evaluation (M&E) Specialist

Preferably an Indian citizen having Graduate

10

• Extensive international-standard experience in project / program management systems and applications.

• Minimum 5 years extensive technical experience with systems and processes dedicated to project-based progress / performance / results monitoring and outputs / outcomes evaluation.

• Proven expertise in the development of process

frameworks and specifications for IT-supported M&E functions and resources for technical and

operational

environments interfaced with other MIS and

decision-support systems and having multi-level

reporting capability.

• Completion of at least two comparable

assignments in Asia.

qualifications in

Management, Economics,

Engineering and/or

Business, with

additional specialist qualifications

relevant to Performance

Monitoring and

Evaluation

(Relevant post-

graduate

qualifications are desirable).

Business Process Re-

engineering Specialist

BPR Specialist shall

at least be a graduate

electronics 12

• Conversant workflow approval process and

government process reengineering. Domain

experience in Transport Sector is highly

engineer/Bachelor of

Computer Science or

equivalent

engineering.

preferable. He/she shall possess relevant business

process improvement experience and must have

worked in implementation of at least one similar

project in similar position.

MIS/IT Specialist

The Management

Information System

(MIS)/ICT Specialist

shall at least be a

graduate electronics

engineer/Bachelor of

Computer Science or

equivalent. 15

• At least 15 years of professional experience in

computer applications and management

information system. Familiarity with the working

system of Transport agencies is highly desirable.

(S)he should possess adequate knowledge on the

ICT needs of Transport/Public Works/highway

agencies and should preferably have adequate

knowledge on applications like Asset management

systems, GIS, Data Analytics platform, User

Interfacing design etc.

Legal Specialist

The legal specialist

shall at least be a law

graduate or equivalent 15

• Conversant with the legal aspects on establishment

and management of similar government/semi-

government/ government undertaking institutions.

Experience of having been associated with a road

agency is highly desirable.

Financial Specialist

Preferably an Indian citizen having Graduate qualifications in Accounting, Finance, Business Management and/or Administration, or equivalent.

(Relevant post-

graduate

qualifications are

desirable).

10

• Extensive professional experience and skills in the typical Finance functions and framework of India’s public sector.

• Minimum 5 years extensive experience in financial analysis, modelling and budget planning.

• Experience and skills in development of mechanisms for funds mobilization and accumulation, compliant with India’s Government accounting and audit requirements.

• Familiarity with typical transport funding in India

and with revenue-raising via levies and/or user

charges in that context.

• Completion of at least two major comparable

assignment in India.