repeat business skills for techies: build profitable client relationships to become a trusted...

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Repeat Business Skills For TECHIES @pipmurphy @philippada A 2pip production from fyi network

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Post on 30-Jun-2015

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https://www.udemy.com/repeat-business-skills-for-techies/ Opening slide for an online workshop Repeat Business Skills For Techies, on how to build profitable client relationships. New business costs 7 X as much as repeat business - but you need to be trusted, have collaboration and negotiation skills , and possess credibility and authority to move from technical operative to strategic consultant. In this workshop we show you how.

TRANSCRIPT

Page 1: Repeat Business Skills For Techies: Build Profitable Client Relationships To Become A Trusted Adviser

Repeat Business SkillsFor

TECHIES

@pipmurphy @philippadaA 2pip production from fyi network

Page 2: Repeat Business Skills For Techies: Build Profitable Client Relationships To Become A Trusted Adviser

You’ll learn to:-build trust, credibility and reputation with your clients-align you and your client’s aims-help your clients make the best decisions-pitch and influence successfully-negotiate fees constructively-use feedback to improve relations-coach yourself to become a trusted advisor

Page 3: Repeat Business Skills For Techies: Build Profitable Client Relationships To Become A Trusted Adviser

-Repeat business

-Less focus on process and detail – more on context, purpose and goal alignment

-More business: opportunity to experiment

-It’s life – not just work

-Even more business again! Via reputation spreading…

(Aggregated research: new clients- cost x7)

Why relationships matter

Page 4: Repeat Business Skills For Techies: Build Profitable Client Relationships To Become A Trusted Adviser

#i.How this course works

-Short videos and exercise worksheets on pdf

-Extra resources in forms of videos, pdfs and documents

-Quizzes

GET THIS COURSE AT:

https://www.udemy.com/repeat-business-skills-for-techies/