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Repair and Service Center R.U.S.Z - Social enterprises as initiators of changes in policies Sepp Eisenriegler CEO, Repair and Service Centre R.U.S.Z

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Repair and Service Center R.U.S.Z - Social enterprises as initiators of changes in

policies

Sepp Eisenriegler CEO, Repair and Service Centre R.U.S.Z

1. Specific kind of business: WISE and part of Social Economy

2. Handling specific problems: UNU/StEP-data

3. Specific kind of networking: March through the (EU-) Institutions

4. R.U.S.Z: A specific icebreaker

5. Success factors

6. To Do´s

7. Time left? – Examples of planned obsolescence

Overview

Based on market failure

• 1998: no serious repair services

• Today: planned obsolescence

Based on policy failure

• High labour costs for services

• prices of new EEE do not speak the environmental and social truth

No profits for this kind of private enterprise

Added value for society – environmentally, socially and economically

• Saving ressources by increase of durability of EEE and ReUse of WEEE

• Longterm unemployed get professional training and unlimited work contracts

• added value of repair services stays in the region, added value of new

products go abroad

Specific kind of business:

WISE and part of Social Economy

WEEE waste stream: traditionally the fastest growing waste stream

• 2012: 49 Mio tonnes of WEEE per year worldwide

• 2017: 65,4 (estimation of UNU, Bonn) => 33% growth

The big three waste makers per capita and year (StEP initiative)

• USA: 29,8 kg

• Austria: 25,3 kg

• Germany: 23,2 kg

The big two producers per country and year (StEP initiative)

• China: 11 Mio. tons

• USA: 10 Mio. tons

Handling specific problems: UNU/Step-data

1998: founding of R.U.S.Z – local and regional levels

1999: founding of RepairNetWork Vienna – local and regional levels

1999: founding of RREUSE (R.U.S.Z founding member) – EU level

2004: founding of RepaNet Austria – Austrian (member states) level

definition of local needs for repair/ReUse and lobbying at MS level

lobbying the waste legislation at EU level (WEEE, Waste Framework directives)

harvesting the lobbying successes at MS level

ReUse platform in the Austrian Life Ministry

WFD Art. 11

WEEE Recast: accredited ReUse centers get access to the WEEE of

retailers (not yet implemented)

Specific kind of networking: March through the

institutions

R.U.S.Z spin off D.R.Z – 1st manual treatment center for WEEE in Austria

tuning of old washing machines – energy efficiency meets resource efficiency

energy counselling of low income households to prevent energy poverty

donation program to get access to old washing machines from private households

media campaign against planned obsolescence

1st professional repair cafe as a platform against planned obsolescence

CSR-Repair – sponsoring of employment of longterm unemployed

update of the R.U.S.Z based Austrian standard ONR 192102 „Ecodesign Label for

durable, repairable EEE“ – boycotted by the manufacturers

White List for durable, repairable EEE, promoted together with Austrian consumer

protection organisations, Austrian Life Ministry, Austrian Energy Agency, Austrian

Standards Institute

2014: white goods

2015: consumer electronics

R.U.S.Z – a specific icebreaker

support of local, regional, federal policy

cooperation with specific scientists (alternative economy, global warming,

labour, resouces, waste, …)

good contacts to the media

VIPs as key customers

use of social media

www.facebook.com/rusz.at

www.youtube.com/reparaturundservice

www.twitter.com/RUSZ_Reparatur

www.soundcloud.com/r-u-s-z

awards

Success Factors

lower labour costs! Increase resource costs!

EU standard for durable, repairable products

resource efficiency labelling within the energy efficiency label

resource efficiency regulations into the new Ecodesign Directive

recycling society AND leasing society

sustainable consumption: Product Service Systems plus Circular AND Sharing

Economies

taxes on throw away products (Zac Goldsmith)

regulation of sales promotion/advertising

psychological obsolescence

To Do´s

„We buy products we don´t need, with money we don´t have, to impress

people we don´t like!“

„Our big job is to hasten obsolescence“ (Harley Earl, Manager of GM 1920s)

„Sloan did his utmost to find new ways to decrease durability and increase

obsolescence.“ (Slade, S. 43)

„An article that does not wear out is a tragedy for business” (US-Advertising

magazine 1928)

„Our whole economy is based on planned obsolescence” (Leading US

designing engineer Brooks Stevens,1958)

„Maximum sales volume demands the cheapest construction for the briefest

interval the buying public will tolerate.“ (Vance Packard 1960)

PLANNED OBSOLESCENCE

Technical designing engineers: product lifecycle management programs allow to

determine the planned useful life of products.

Examples:

Light bulbs: working life halved

Plastic gear in handheld electric mixers

Embedded meters (counters) in printers

PLANNED OBSOLESCENCE

Designed to break – Purchasing for the waste dump

e.g.: throw away washing machine

Ball-bearings get ruined because of underdesigned (weak) shock absorbers

throw away washing machine <=> high end WM

Change of ball-bearings impossible <=> Change of ball-bearings easily done

PLANNED OBSOLESCENCE

Designed to break – Purchasing for the waste dump

e.g.: consumer electronics, Flat TVs

Most common default: Elkos

underdesigned (weak) capacitors get ruined because of ambient temperature

suitable capacitors would cost 1 Cent more

PLANNED OBSOLESCENCE

PLANNED OBSOLESCENCE

Sepp Eisenriegler MAS, MBA

Geschäftsführer des Reparatur- und Service-Zentrums R.U.S.Z

ZVR-Zahl 400148313, FN 360557 g

Mobile: +43 664 263 0991

[email protected]

www.rusz.at

www.facebook.com/rusz.at

www.youtube.com/reparaturundservice

www.twitter.com/RUSZ_Reparatur

www.soundcloud.com/r-u-s-z

„It is unethical and not at all sustainable to waste resources for

maximising profits by selling products with decreasing life spans!“