remote text services -- communication outside the box illinois school for the deaf outreach program:...
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Remote Text Services --Remote Text Services --
Communication Outside the BoxCommunication Outside the Box
Illinois School for the Deaf Illinois School for the Deaf Outreach Program:Outreach Program:August ConferenceAugust Conference
August 3, 2015August 3, 2015
WhoWho’’s talking today?s talking today?
T.J. DiGrazia, M.B.A.T.J. DiGrazia, M.B.A. Director of Operations: Alternative Director of Operations: Alternative
Communication Services, LLCCommunication Services, LLC Director of Operations: EduCAPTION, Director of Operations: EduCAPTION,
LLCLLC Manager/Owner: PostCAP, LLCManager/Owner: PostCAP, LLC Manager/Owner: Closed Caption Manager/Owner: Closed Caption
Productions, LLCProductions, LLC
Menu ExperimentMenu Experiment
What is the best item on the menu What is the best item on the menu and why?and why?
What is on the menu?What is on the menu? TypeWell/C-Print (Text Interpreting)TypeWell/C-Print (Text Interpreting)
• Meaning for meaning Meaning for meaning
CARTCART• Verbatim realtime word-for-word processVerbatim realtime word-for-word process
Post-Production CaptioningPost-Production Captioning • Captioning of online videos/DVDsCaptioning of online videos/DVDs
Sign LanguageSign Language• Not on this menu!Not on this menu!
Deciding on a speech-to-text Deciding on a speech-to-text service for your studentservice for your student
What are my students needs?What are my students needs?What service does my student prefer?What service does my student prefer?
Benefits of CARTBenefits of CARTBenefits of Text InterpretingBenefits of Text Interpreting
Areas to focus after the decision Areas to focus after the decision
Audio acquisitionAudio acquisitionInternet optionsInternet optionsTrainingTraining
Audio AcquisitionAudio Acquisition
Type of MicrophoneType of Microphone• LavaliereLavaliere• Room micRoom mic
Microphone placementMicrophone placement
Internet vs. phoneInternet vs. phone• VoIPVoIP
Skype Skype
Internet ConnectivityInternet Connectivity
Hardwired on campusHardwired on campus
Wireless on campusWireless on campus
Broadband cardsBroadband cards
TrainingTraining
Value of TrainingValue of Training
Who gets trainingWho gets training• StudentsStudents• ProfessorsProfessors• Disability staffDisability staff
CostsCosts
Cost of training, Cost of training,
internetinternet
and microphones and microphones
vs. vs.
quality of service quality of service
Attributes of Successful ServiceAttributes of Successful Service
Hear itHear it Receive the textReceive the text Everyone is informed Everyone is informed
of the processof the process
Let’s Define Post-Production Let’s Define Post-Production Captioning!Captioning!
Online Media Files: YouTube, Online Media Files: YouTube, QuickTime, Adobe, Blackboard QuickTime, Adobe, Blackboard Collaborate, etc.Collaborate, etc.
DVDsDVDs Audio Files: MP3Audio Files: MP3 Language Translation: Spanish, Language Translation: Spanish,
French, Chinese, etc.French, Chinese, etc.
Post-Production TermsPost-Production Terms
Open CaptioningOpen Captioning Closed CaptioningClosed Captioning Time CodeTime Code TranscriptTranscript SubtitlesSubtitles Roll-onRoll-on Pop-upPop-up CopyrightCopyright
Post-Production BasicsPost-Production Basics
Create a transcriptCreate a transcript Create time coded fileCreate time coded file Sync time coded file with videoSync time coded file with video Create desired export (captioning file) Create desired export (captioning file)
depending on needsdepending on needs Optional: Stitch captioning file to video Optional: Stitch captioning file to video
(open captions)(open captions) Turnaround timeTurnaround time Accuracy Accuracy
General WorkflowGeneral Workflow
Pricing FactorsPricing Factors
Per Minute Pricing: Industry StandardPer Minute Pricing: Industry Standard Accuracy = Time = CostAccuracy = Time = Cost Higher Accuracy % = Increased Cost Higher Accuracy % = Increased Cost Lower Accuracy % = Lower CostLower Accuracy % = Lower Cost Shorter Turnaround Time = Increased Shorter Turnaround Time = Increased
CostCost Longer Turnaround Time = Decreased Longer Turnaround Time = Decreased
CostCost
Questions & AnswersQuestions & Answers
Thank you very much!Thank you very much!
T.J. DiGrazia, M.B.AT.J. DiGrazia, M.B.AAlternative Communication Services, LLCAlternative Communication Services, LLC
P.O. Box 278P.O. Box 278Lombard, IL 60148Lombard, IL 60148