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www.regouniversity.com Clarity Educational Community Building a CA PPM Roadmap Presented by: Jacob Cancelliere | Date prepared: April, 2015

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Page 1: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

www.regouniversity.com

Clarity Educational Community

Building a CA PPM Roadmap

Presented by: Jacob Cancelliere | Date prepared: April, 2015

Page 2: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Agenda

• Approach

• Assess

• Entry Points

• Planning

• Detailing and Building the Roadmap

Page 3: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Open Mic:

• How many of you have a published roadmap?

• Is it current?

Page 4: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Our Approach to Building a Roadmap

1. Assess the Current State

2. Determine the Entry Point/Next Step

3. Plan for Incremental Releases

4. Detail the Plan, Build a Roadmap

Page 5: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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1. Assess the Current State

Page 6: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Assessment Framework

Page 7: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Assess the Current State – Maturity

Page 8: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Assess the Current State

People Process

Tools

Page 9: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Assess the Current State – Scoring

Page 10: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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2. Determine the Entry Point / Next Step

Page 11: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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2. Determine the Entry Point / Next Step

CA PPM

Portfolio

Management

Requirements

Planning

IT Financial

Management

Project & Program

Management

Application Portfolio

Management

Demand

Management

Cost and Time

Management

Health and Status Reporting

Reporting

Resource

Management

Page 12: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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3. Plan for Incremental Releases

Page 13: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Incrementalism is Crucial

time

cost

benefit

R1

R2 R3

R4

R5

Big Bang

Source: Romero Consulting

Page 14: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Open Mic:

• How often do you have releases?

Page 15: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Incrementalism is Crucial

Source: Romero Consulting

time

cost

benefit

Do not let PERFECT get in the way of BETTER!

Page 16: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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4. Detail the Plan, Build a Roadmap

Page 17: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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A Typical Roadmap

Page 18: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Detailing the Roadmap

1. The Goal

2. Functionality Included

3. Functional Dependencies

4. Value Statements

5. Cultural Impacts

6. Draft Work Plan

Page 19: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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1. The Goal

• Brief and direct scope statements

Business focused

Areas involved (Project Management)

People impacted (Roles or Groups)

Example: Status Reporting

This release will focus on improving the communication of project status. The PMO will implement a standard approach for all project managers to prepare and communicate project status information within CA PPM.

Page 20: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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2. Functionality Included

Page 21: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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3. Functional Dependencies

Identify upstream functionality that will be leveraged/required in this release

Example: Status Reporting

Status Reporting Release

Status Object

Updates

Security Updates

Metrics Creation

Project Issues

Project Risks

Project

Milestones/

Deliverables

Page 22: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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4. Value Statements

What are the benefits of this release and how will each user experience those benefits

Example: Status Reporting

This release will maximize communication of project information with minimal effort using a standard approach for all projects to follow

• For a Project Manager: Ease of Use

CA PPM will be configured for a streamlined status report submission avoiding functionality not required

• For Executives and Management: One Stop Shopping

A Dashboard and Storyboard report will display and distribute real-time status information for all projects

Page 23: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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5. Cultural Impacts

The biggest risk when implementing CA PPM can be poor adoption due to cultural impacts

Take the time to generate a list of possible cultural impacts

Example: Status Reporting

Moving from flexible tools and timelines to a fixed approach and reporting cycle

Poor visibility into project data in current reporting cycle to real-time transparent live data

Page 24: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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6. Draft Work Plan

Develop an estimate of effort and duration for each release

This is early stage planning and represents the scale or general size of each release

Example: Status Reporting

Role Name Role Responsibility Estimate of Effort (Days)Project Manager Schedule owner, internal communications, status reporting and Solution signoff 10Clarity Administrator Access group creation, knowledge transfer activities 10Clarity Trainer Training guide development for Application Data entry and Assessments 10EA Client Requirements Definition, Data collection, Attribute identification, App assessment definition 15

Operations Client Requirements Definition, Data collection, Attribute identification, App assessment definition 15

Page 25: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Summary

1. Assess the Current State

Take the time to understand and align on where you are today

2. Determine the Entry Point/Next Step

Need to demonstrate value quickly

3. Plan for Incremental Releases

Do not let PERFECT get in the way of BETTER

4. Detail the Plan, Build a Roadmap

Create a longer term plan and communicate the plan to set expectations

Page 26: RegoUniversity—Clarity PPM and ServiceNow Training - Building a CA PPM … · 2015. 5. 4. · Areas involved (Project Management) People impacted (Roles or Groups) Example: Status

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Questions

Phone 888.813.0444

Email [email protected] or Empowered at [email protected]

Website www.regouniversity.com www.empowered.ca

We hope that you found this session informative and worthwhile. Our primary goal was to increase your understanding of the topic and CA PPM in general. There were many concepts covered during the session, if you would like to contact any presenter with questions, please reach out to us. Thank you for attending regoUniversity 2015!