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Register by Feb. 3and SAVE $200

For 9 consecutive years, the #1 rated educational conference for professionals that use and support SAP for:

Organizational management

Payroll

Talent management

Employee and manager self-service

Personnel administration

Performance and compensation management

Succession planning and leadership development

Recruiting and hiring

Training and e-learning

Time management and scheduling

Reports and analyses

Data management and privacy

Travel management

Benefits administration

Worker productivity

Regulatory compliance

Now in its 9th year!

For more information and to register, visit www.saphr2012.com or call SAPinsider at +1-781-751-8700

2Join us

Schedule

Think about the demands facing today’s HR organizations. There’s a pressing need to support global business expansion, retain and engage talent, develop leaders, manage a changing workforce composition, and keep all this aligned with evolving business plans and strategies.

Innovations in HR technology, including mobile applications, workforce planning, and business analytics are enabling HR to more effectively meet these new challenges than ever before. To learn how, I invite you to join me at HR

2012. HR leaders, SAP® solution experts, and customers who have successfully gone down this path will all be on hand to provide insights, instruction, and ideas. This event delivers unparalleled education to help both beginners and advanced teams optimize the value and effectiveness of critical HR processes. Please join me in Las Vegas, March 13-16.

Sincerely,

David LudlowGroup Vice PresidentLine of Business Solutions – HRSAP

Jumpstart Day Conference, March 13 – March 16Monday, March 12

7:30 am Registration opens

9:00 am Morning Jumpstart sessions

12:00 pm Lunch

2:00 pm Afternoon Jumpstart sessions

5:00 pm Registration closes

Tuesday, March 13


8:30 am General assembly

10:30 am Educational sessions

11:45 am Lunch

1:15 pm Educational sessions



5:45 pm Welcome receptionAsk-the-Experts

Wednesday, March 14




11:30 am Lunch




5:30 pm Cocktail receptionAsk-the-Experts

Thursday, March 15





1:00 pm Lunch



5:15 pm Sessions conclude

Friday, March 16





12:45 pm Conference concludes


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Pre-conference foundational, orientation, and networking sessions SAP technology innovations and updates

Orientation sessions

Enhanced networking activities, including a special networking lunch

Intensive educational workshops for organizations that are using, evaluating, and deploying HR solutions from SAP

Overview

Jumpstart Day • Monday, March 12

Track 1. 2012 strategies for HR process improvement and cost reduction Page 9

Track 2. Talent management Page 12

Track 3. Self-services and shared services Page 18

Track 4. Payroll and benefits Page 21

Track 5. Time and travel management Page 24

Track 6. Organizational management and personnel administration Page 26

Track 7. HR reporting Page 28

Track 8. Security, authorizations, data management, and system administration 0

Track 9. SAP implementation, upgrade, rollout, and enhancement package projects Page 32

Track 10. Managing global HR processes, systems, and teams Page 34

Main Conference • March 13-16 • More than 250 sessions spanning 10 tracks

Advance your career and keep your certification current. Earn 37 CPE credits by attending sessions offered at HR 2012. No prerequisites or advanced preparation required.* The National Association of State Boards of Accountancy (NASBA) awards CPE credits in:

AccountingAccounting (Government)Auditing

Business Managementand OrganizationCommunications

Management Advisory ServicesPersonnel/HR

SAPinsider is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry

of CPE Sponsors through its website: www.learningmarket.org. If you have any concerns or complaints, please contact customer service at +1-781-751-8700.

*Attendees must have a basic knowledge of an SAP system, and an understanding of the HR function in an organization.


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Educational and networking opportunities

More than 250 educational sessions and forumsExpand your skills and knowledge by learning from the top experts at SAP, independent consultants,

and your industry counterparts.

Jumpstart DayTake advantage of comprehensive sessions to build skills and increase your HR IQ. Obtain best

practices and hear the latest product updates. Attend introductory sessions if you are new to the HR

functionality in SAP.

Ask-the-ExpertsSit down one-on-one with the leading experts to ask questions and get detailed,

authoritative answers.

Live HR solution demonstrationsSee demonstrations and hear directly from SAP and leading vendors about HR innovations and

their impact on SAP applications you want to extend, develop, or introduce to your employees

and customers.

Customer-led case studiesTake away best practices and methodologies taught by the companies that practice them. Learn

from highly experienced SAP customers to solidify your own strategies and tactics.

Interactive discussion forumsHear about your peers’ projects, challenges, and ongoing initiatives during forums facilitated by an

expert moderator.

Exhibit hall receptionsInteract with the best and the brightest minds working with SAP software. Build a lasting network of

peers and meet with leading product and service vendors.

HRexpert LIVEThis popular forum offers attendees the opportunity to meet leading authors from HR Expert and

discuss topics from recent articles. Follow the framework of the article as the author guides you

through the most important parts. You’re not just a reader — you’re a participant.


5Jumpstart Day

Jumpstart Day SessionsMonday, March 12

Morning session • 9:00 am – 12:00 pm

An up-to-date guide to leveraging the latest SAP functionality for employee self-service (ESS) and manager self-service (MSS) 6

An expert’s guide to leveraging and optimizing talent management functionality 6

A beginner’s guide to understanding and getting started with SAP ERP HCM 7

Lunch • 12:00 pm – 2:00 pm

Afternoon session • 2:00 pm – 5:00 pm

SAP’s 2012 guide to the functionality, updates, and future roadmap for SAP ERP HCM and enhancement packages 8

A comprehensive guide to building and running shared services that support finance and HR 8

Jumpstart Day continued on next page

Special three-hour sessions that enable you to:

Fortify your understanding of critical SAP technologies and solutions

Explore new trends and strategies

Enhance your learning experience at the main conference

By registering for Jumpstart Day, you can:

Attend any sessions of interest to you

Benefit from expert-led instruction, demos, guidelines, and dedicated

question-and-answer time

Receive exclusive take-home materials from all presentations

Gain online access to the session slides

Participate in a networking lunch with other attendees

Join us for Jumpstart Day — Monday, March 12


6Jumpstart Day

An up-to-date guide to leveraging the latest SAP functionality for employee self-service (ESS) and manager self-service (MSS)

Jeremy Masters, Worklogix

9:00 am – 12:00 pm

Whether you’re new to self-services or seeking to expand your existing self-service footprint, you won’t want to miss this detailed three-hour session that offers tips to help you leverage the latest capabilities from SAP.

Review the evolution of SAP self-service technology since its inception, and find out what significant changes may have occurred since your initial implementation

Explore SAP’s overall user interface technology direction and how it could impact your ESS or MSS environment

Pinpoint key differences between Web Dynpro Java and Web Dynpro ABAP™ technologies and their impact on a self-service environment

Find out why it’s critical to have a solid understanding of how functional features from SAP ERP HCM and technical features from SAP NetWeaver® Portal converge in a self-service environment

Explore the latest self-service business packages available with SAP enhancement packages 4 and 5, and understand their implementation requirements — including special considerations for adding them to mature ESS and MSS landscapes

Get an overview of how SAP Interactive Forms by Adobe integrates with self-services to enhance workflow capability

Find out how the latest SAP functionality works in a self-service environment; for example, the latest SAP talent management and development functionality

Get best practices that empower employees and managers to gain control of their own personnel data

Come away with advice for preparing the end user, HR, IT, and support organizations for self-service operations, including change management and training considerations

An expert’s guide to leveraging and optimizing talent management functionality

Martin Gillet, Cogilius bvba

9:00 am – 12:00 pm

This special three-hour session provides live demos and an in-depth guide to SAP functionality for talent management.

Evaluate the features and integration points of SAP solutions that support:

– E-recruiting

– Employee development and learning

– Enterprise performance management

– Enterprise compensation management

– Succession planning

Learn how to integrate key data objects — requisitions, appraisal, course, budget, and job family objects — with core SAP ERP HCM transactions

Step through examples that illustrate how to create an end-to-end requisition process in SAP E-Recruiting

See how to set up a performance and compensation management program

Gain insight into how to manage an employee’s development using SAP Learning Solution

Find out how to utilize profile matchups to register team members for training courses

Understand your options for analyzing the performance of your workforce from end-to-end, including tips for conducting talent appraisals and identifying top performers

Learn out how to track workforce performance and align it with your compensation strategy

Understand how employees and managers can ensure appropriate training by browsing the course catalog to identify the right courses

Morning Sessions • 9:00 am – 12:00 pm


7Jumpstart Day

A beginner’s guide to understanding and getting started with SAP ERP HCM

Sylvia Chaudoir and Mostafa Noorzay, Deloitte Consulting

9:00 am – 12:00 pm

This special three-hour session offers you the opportunity to review the expansive set of SAP ERP HCM business solutions, and shares best practices to support a successful implemen-tation, upgrade, or SAP enhancement package installation.

Explore the fundamentals of SAP ERP HCM and see how the features and functions of each of its individual components work together to support the entire employee life cycle, including:

– Personnel administration – Organization management – Benefits – Compensation management – Time and payroll – Talent management – SAP Learning Solution – SAP E-Recruiting – Performance management – Manager and employee self-service – Workforce analytics and reporting

Identify the required integration points between SAP ERP HCM and SAP ERP Financials, as well as other applications within SAP Business Suite

Compare development tools and methodologies available for customizing your SAP system to meet your own unique requirements, including options for mobility solutions

Learn how SAP ERP HCM components tightly integrate with each other

Identify the tools and techniques needed to properly assess which SAP ERP HCM component options are the best fit for your business process needs

Examine change management strategies to help your organization smoothly adapt to the new SAP system

Understand how the SAP ERP HCM design and configuration decisions you make today can impact future initiatives, upgrades, and enhancements

Morning Sessions • 9:00 am – 12:00 pm


8Jumpstart Day

A comprehensive guide to building and running shared services that support finance and HR

Franz Deitering and Ralf Ille, SAP

2:00 pm – 5:00 pm

This comprehensive, three-hour session outlines concepts and best practices that support you in successfully imple-menting shared services. Learn how utilizing SAP technology in your shared services organization supports automation, service improvements, improved governance, and ultimately, operational excellence in HR and finance.

Find out how a shared services model could help you optimize costs, minimize risk, and improve the HR and finance services you provide to your business

Learn which HR and finance processes should be kept within the shared service center and which ones can be outsourced

Learn how to set up specific analytics to measure and manage HR and finance operations within a shared services environment

Take a look at design principles and lessons learned from other SAP customers who are implementing new, or who are fine-tuning existing, HR and finance shared service centers

Learn how to leverage business process automation in your shared service organization utilizing proven concepts and readily available technology enablers

Delve into best practices for building and operating a shared services center, including considerations for communication front-end, service catalog, and service delivery platform

Examine the four common action areas required for shared service projects to reach full benefit: Organization, communication with stakeholders, processes, and infrastructure

Learn how the technical and business platform delivered with the SAP Shared Service Framework can be used to support multifunctional, global, automated, and customer-oriented shared services

SAP’s 2012 guide to the functionality, updates, and future roadmap for SAP ERP HCM and enhancement packages

Michael Wulf and Michael Maier, SAP AG

2:00 pm – 5:00 pm

In this detailed three-hour session, SAP experts walk you through the full offering of SAP ERP HCM functionality, including the newest improvements delivered via SAP enhancement packages, and provide a glimpse into SAP’s future HR roadmap.

Find out how SAP ERP HCM functionality can be aligned with five strategic HR drivers:

– Quick adaptation to new business and market requirements

– Increased workforce efficiency – Greater control over HR-related costs – Increased global HR visibility

– Better regulatory compliance

Explore a multitude of improvements that have been made in the areas of HR administration and talent management

Identify HR process improvements and cost savings that could be realized through the use of SAP enhancement packages

Step through the latest updates to SAP ERP HCM payroll and learn which new country version are offered

Assess integration improvements that have been made between individual SAP ERP HCM components

Hear firsthand the talent acquisition, training, and performance management updates now available

Become familiar with the complete SAP ERP HCM portfolio of service delivery features and functionality in employee and manager self-service and employee interaction center

See how you can use your SAP ERP HCM system to support the global movement of employees from country to country

Afternoon Sessions • 2:00 pm – 5:00 pm


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2012 strategies for HR process improvement and cost reduction

HR analytics for the real world: Metrics and measures that make an impactJeff Higgins, Human Capital Management Institute

In today’s unpredictable business climate, orga-nizations need to be able to rapidly shift focus, turn on a dime, and scale the workforce up or down in order to take advantage of market opportunities. Knowing exactly which shifts to make, however, is nearly impossible with-out access to the right metrics and analytics to guide the way. Learn which HR metrics and analytics you can extract from your SAP ERP HCM system in order to provide decision mak-ers with the relevant information they need to make workforce decisions. Gain insight into frameworks and methodologies your organiza-tion can use to evaluate the current workforce situation, human capital risks, and for making organizational decisions based on human capi-tal factors such as cost, time to full productivity, and success profiles. Get a detailed under-standing of five key metrics your organization can use to create a decision-making dash-board, including talent management index, total cost of workforce, management span of control, career path ratio, and high-performer turnover rate. Hear how other organizations have applied these metrics to make the right reorganization and restructuring decisions, reduce workforce costs, respond faster to the market, and strengthen the business.

Case studyThe state of employee engagement: The most important factor in retaining your best employeesTracey Arnish, SAP

At last year’s HR 2011 keynote address, Tracey Arnish, VP of HR at SAP, strongly emphasized the importance of employee engagement as a driver of talent retention and optimization. In this session, Tracey offers a critical look at how organizations are doing with employee engagement one year later. The session delves into some of the challenges that global orga-nizations face in engaging employees; for example, building trust between employees and management. It provides examples of how leaders in employee engagement strategically leverage SAP ERP HCM functionality. Finally, it sheds light on the state of employment and talent retention today, what is expected in the near- and long-term future, and delivers an honest assessment of the work organizations still need to do to keep their best employees fully engaged.

Five ways to increase your leadership effectivenessDoug Whittle, Whittle Consulting Group, LLC

Regardless of whether or not you hold a man-agerial job title, at some point in your career you will be called upon to lead. This session provides five leadership techniques that are invaluable to department heads, project man-agers, team leads, and individual contributors. Learn how to define or clarify departmental or project team roles and responsibilities and use those definitions as the basis for effectively managing your team. Find out how the strat-egy of “working yourself out of a job” through effective delegation can open the doors to upward mobility. Increase your communica-tions effectiveness by giving and receiving performance feedback using simple and effec-tive tools and techniques. Learn how to engage and use a mentor or coach as part of your per-sonal leadership development plan. Whether you are already an active, formal leader within your organization or aspire to that role in the future, this session will provide you with prac-tical next steps on your career development path.

How does your organization measure up? Results of Towers Watson’s 14th annual survey of HR service delivery and technologyTom Keebler and Brad Bach, Towers Watson

Examine the highlights from the 14th annual Towers Watson HR Service Delivery Survey. See how top HR organizations are designing and managing their HR technology and service delivery initiatives to better enable employ-ees and managers and to improve the HR function. Learn about HR’s current use of and future plans for SAP ERP HCM functionality, SaaS technologies, and Web 2.0 tools. Iden-tify the current trends and future directions for organizations from around the world. Under-stand what’s working (and what’s not!) and get details on the specific HR technology and func-tionality that respondents plan to introduce in the coming year. Hear what steps they view as necessary to improve HR’s strategic influence and the tools that are most effective at mak-ing that happen. Break down the components of leading HR service delivery models to exam-ine how companies are leveraging self-service functionality and HR shared services. Leave with an understanding of the differentiators between organizations that are succeeding with their self-service deployments and those that are not.

Track 1

Track 1 continued on next page


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Transforming HR from an administrative function into a next-generation strategic business partnerRob Scott, Presence of IT

Get guidelines and insight to take specific action to transform your HR department into a more effective and business aligned func-tion. Gain an understanding of the five key drivers of HR transformation, including achiev-ing improved trust levels in the organization, stronger and more obvious alignment of HR services with business goals, and appropriate technology usage. Get specific tactics for deal-ing with HR transformation challenges, and see what you need to do to shift from your current administrative state to a future strate-gic state. Learn how to develop HR solutions and capabilities that you can leverage to set up HR centers of expertise and shared ser-vices. Learn how to overcome factors that, in the past, have prevented HR from evolving to the next level: Lack of trust in HR at the execu-tive level, ineffective HR operating models, and over-dependence on technology to solve HR delivery concerns. Explore how HR technology and emerging tools, including social media and mobile applications, should be positioned to support the strategic requirements of your future HR function.

The 2012 guide to core SAP ERP HCM enhancementsRobert Moeller, SAP Labs

This session provides you with an overview of the most recent and soon-to-be-released enhancements made to core SAP ERP HCM solutions. Explore how the new rapid deploy-ment solution for personnel administration (PA) and organizational management (OM) ensures a speedy, low-risk implementation and how it serves as the foundation on which to build your entire SAP ERP HCM solution. Exam-ine new collaborative and analytical tools, and learn how HR professionals can leverage them to provide greater strategic insight and value to the business. Learn how new Web-based UIs for the on-premise suite, combined with new tools and navigation techniques, enhance user productivity and provide a more compelling user experience. Get insight into the upcom-ing options for developing and presenting processes and forms in SAP ERP HCM. Come away with insight and a strategy for leveraging the new functionality.

Practical lessons for breaking down barriers between HR and ITDoug Whittle, Whittle Consulting Group

This interactive session provides you with prac-tical tools and techniques for fostering greater collaboration and cooperation between HR and IT. Learn how to and eliminate the finger-pointing and taking-sides patterns that can hinder an organization’s ability to achieve its vision and goals. Learn how to uncover the specific issues that commonly create a barrier between IT and HR, and practice exercises for successfully resolving them. Examine creative ways to identify and prioritize specific action-able items and steps your organization can take to achieve a successful HR-IT partnership. This session offers tips to increase your skills as a vision leader, a negotiator, and a facilita-tor, which in turn will enable you to move from talking about it to making it work! The end result? A true “team” of HR and IT colleagues who spend their time achieving measurable progress rather than expending energy on organizational politics.

Best practices for planning, sourcing, and managing SAP consulting partnersDanielle Larocca, spinifexIT

This fast-paced session offers expert recom-mendations for leveraging a consulting service during an SAP project, upgrade, or support engagement. Learn how to get more out of your consultant investment by adding spe-cific language to your contracts that provides for knowledge transfer and documentation. Understand how to properly create and utilize formal request for proposal (RFP) and state-ment of work (SOW) templates to set and deliver on the expectations of all project stake-holders. Examine elements of a successful RFP to see how it can be used to guide you through the decision-making and provider selection process. Get tips on how to prepare your SOW to meet your objectives and get the most for your consulting dollars. Take home sample RFP and SOW templates, as well as guidelines for onboarding and offboarding consultants.

An introduction to new operational headcount and budgeting functionality from SAPKouros Behzad, SAP

This session delves into how you can utilize operational headcount and budgeting func-tionality to align your workforce plans with financial budgets. Learn how to synchronize these two planning processes to avoid costly discrepancies and frustration. Hear firsthand how to reduce the amount of time spent on budgeting and how to improve the accu-racy of the budget by simulating hiring costs before budgets are finalized. Understand the benefits of using new operational headcount and budgeting functionality, such as eliminat-ing ad hoc spreadsheets that don’t guarantee data integrity. Delve into cost simulation and other methodologies that can improve the operational headcount planning process. Step through a demo that illustrates how to per-form an integrated headcount planning cycle.

Trends in mobile technology and their impact on human resourcesTBD

This session provides insight into the latest trends in mobile technology and how compa-nies are leveraging them to shape HR strategy and increase the value of HR to the business. Hear how leading companies are using mobile technology in HR scenarios to increase produc-tivity, increase efficiency, and better engage the workforce. Learn how remote and fre-quently traveling workers can use mobile applications to be more productive, and how managers leverage these apps to stay more connected to their direct reports. Take a look at the mobile capabilities SAP delivers to support SAP ERP HCM, including leave requests, perfor-mance management, employee look-up, and timesheets. Take home demos and links to app stores where you can evaluate and download SAP’s mobile HR applications.

Track 1: 2012 strategies for HR process improvement and cost reduction



11Track 1: 2012 strategies for HR process improvement and cost reduction

Case studyWhat Air Products is doing now to prepare for mobility in the future Sherryanne Meyer, Air Products

This session sheds light on Air Products strat-egy for approaching all of its HR-related projects with mobility in mind. Get insight into how Air Products is creating a mobile strategy and, more specifically, where the company is considering putting mobile tools to use, such as time entry and SAP Learning Solution. Hear how the company is addressing issues such as data privacy and diversity of mobile devices. Learn how Air Products is determining which HR processes and tasks will benefit the most from mobility. Step through specific exam-ples that illustrate how and why the company is mobilizing applications such as ESS, MSS, and SAP Learning Solution. Explore Air Prod-ucts’ approach to evaluating mobile solutions from SAP and other vendors. Come away from this session with a clear view of Air Products’ mobility strategy and roadmap and lessons for creating your own mobile strategy.

Live demoA step-by-step guide to building a mobile HR application Kalyanaraman Krishnan, Terra Information Group

Using the Sybase Unwired Platform, this demo walks you through the development of a mobile HR application. See how to build a mobile application for adding new hires to your SAP ERP HCM system. Learn how to update an existing employee and search for existing human resources based on various criteria, all on your handheld device. Find out how to obtain HR information wherever you may be. There will be ample opportunity to ask questions throughout the process.

SAP Business ByDesign is not just for small companies: Why large enterprises should pay attentionDawn Crew, SAP

While SAP Business ByDesign™ is touted as an end-to-end solution for small to medium businesses, the benefits it can provide to sub-sidiaries of large enterprises are worth noting. Attend this session to learn and understand SAP’s strategy and roadmap to support human resource functions for subsidiaries of large enterprises with SAP Business ByDesign. Hear how this on-demand offering can support core processes and support for smaller enti-ties within larger global SAP landscapes, while still adhering to global standards and require-ments of the parent company. Hear how customers from subsidiaries are using SAP Business ByDesign to support human resource functions within a broader enterprise land-scape. Get a sneak peek into future strategies and planned enhancements for SAP Business ByDesign to support HR.


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Case studyCoca-Cola Refreshments improves compensation planning and budgeting using new SAP enhancement package 5 functionalitySripathi Jitta and Hemant Kochhar, Coca-Cola Refreshments

This session provides you with tips, proven advice, and best practices for successfully rolling out a comprehensive compensation management solution based on Coca-Cola’s SAP enterprise compensation management enhancement package 5 project. Learn how Coca-Cola uses the latest compensation man-agement functionality for budgeting, manager self-service, compensation planning, plan-ning overview, and notifications. See how Coca-Cola manages employee budgets with the process support tool for the compensa-tion planning process. Gain insight into some of the challenges Coca-Cola encountered, such as manager assignments and organi-zation changes. See an example of a new user interface option Coca-Cola is utilizing. Get best practices for utilizing the object and data provider and user interface settings for compensation planning and approval via SAP functionality for manager self-service (MSS). Walk away from this session with an under-standing of the lessons Coca-Cola has learned that will help you identify and overcome com-mon project risks and make the best use of compensation management functionality.

Guidelines and best practices for implementing performance managementVenki Krishnamoorthy, SAP America

This session delves into the common questions and pain points customers face when imple-menting performance management. Learn how to avoid the most common challenges using undocumented tips and tricks; for exam-ple, see how to create a multi-line rating scale description when migrating to SAP. Examine the prerequisites that should be addressed prior to your implementation. For example, if you wish to implement performance manage-ment in WD4A, then SAP NetWeaver Portal is required. Learn what business functions must be activated in order to implement perfor-mance management; for example, if you want to cascade company goals or core values, you are required to activate business func-tion HCM_TMC_CI_2. Get best practices for using XHTML, learn what HTML tags are sup-ported, and find out what happens when tags are not used. Take a look at the delivered BAdIs that support cascading goals and see how to cascade descriptions, notes, and KPIs. Walk through different testing scenarios you should apply when implementing performance man-agement in conjunction with employee and manager self-service, or when implementing cascading of team goals by managers.

2012 guide to e-recruiting functionality from SAPParvathy Sankar, SAP AG

Explore the latest additions to SAP E-Recruit-ing, including enhanced candidate screening, candidate experience, and analytics. This ses-sion sheds light on the options SAP makes available to enhance the candidate experience through simplified process handling and new user interface possibilities. See how you can get real-time visibility into your recruitment processes with new extended drill-down func-tionality as well as the ability to track additional measures. Find out about the advancements, in time-to-value, through new deployment options as well as mobile applications that allow managers to screen candidates faster. Step through the technical prerequisites and configuration options to enable companies to set up recruiting solutions faster and without complications.

Case study Comcast streamlines recruitment, improves compliance, and creates happy recruiters with its world-class recruiting systemLeo Gampa, Comcast

This session explores how Comcast trans-formed its e-recruiting processes into a world-class recruiting system using SAP E-Recruiting functionality. Take a look at Com-cast’s project roadmap, starting with SAP enhancement package 3 and upgrading to SAP enhancement package 4. See how the company created vendor interfaces to sup-port drug and background checks, built a rules framework around compliance, and made the recruiting process transparent through strate-gic reporting. See how Comcast is streamlining the collaborative process between internal and external recruiters. Learn how the use of structural authorizations provided Comcast with a true view of recruiting that was depen-dent on areas of responsibility. Get insight into the benefits the company is reaping, includ-ing reduced clicks, increased productivity, and enhanced reporting.

Talent management

Track 2



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A leading expert’s guide to leveraging the latest enterprise compensation management functionality with SAP enhancement package 5Jeremy Masters, Worklogix

Learn how to take advantage of the latest enterprise compensation management func-tionality within SAP enhancement package 5. Explore proven best practices for deploying a global framework for your merit, bonus, and long-term incentive (LTI) programs. Learn how to tackle common challenges that occur with global employment, budgeting, currency, lan-guage, mandated versus general increases, and data privacy. Get tips for how to success-fully deploy the new budgeting functionality as well as the new compensation planning front end. View a demo that illustrates the new manager experience, including compen-sation planning, the planning overview, the new compensation profile, and compensation statements.

Tips and tricks for integrating SAP E-Recruiting with third-party job boards, background check vendors, and tracking servicesJoe Lee, EPI-USE America

This session explores how you can easily and cost-effectively customize SAP E-Recruiting to leverage and integrate third-party functional-ity. Find out how to post your jobs to multiple job boards at the same time in a few easy steps by utilizing job board distributors. Learn how integrating SAP E-Recruiting with assess-ment vendors can greatly improve candidate selection and candidate qualifications with-out manual intervention from a recruiter. Take a look at background check services, and see how they can integrate into a candidate’s SAP E-Recruiting profile. See how an easy inter-face can shorten the application URL, and make it easily distributable by a recruiter via email, phone, and social media. Hear how a standalone SAP E-Recruiting system can still communicate to outside vendors without the use of SAP NetWeaver Process Integration (SAP NetWeaver PI). View demos of on-the-fly real-time integration with job board distributors, background check vendors, and URL tracking services. Understand the basics of how to com-municate with third-party systems by learning worldwide standards such as HR-XML, and the SAP communication framework.

Integration techniques that maximize the return on your SAP talent management investmentVenki Krishnamoorthy, SAP America

This session delves into how you can maximize the benefits of each piece of the talent manage-ment module by integrating them into a holistic talent management solution. Identify business process changes that need to be made in the areas of e-recruiting, performance manage-ment, compensation management, succession planning, and training in order to integrate these activities and solutions effectively. Identify the business functions that need to be activated in each of the modules prior to integration. Take a look at the new SAP enhancement package 5 functionality that supports an integrated tal-ent life cycle. Learn how to mitigate common pain points that can occur as a result of inconsis-tent employee data. Walk away from this session with a clear understanding of how to imple-ment an integrated talent cycle.

Lessons for mitigating organizational changes by jointly leveraging SAP Organizational Visualization by Nakisa with SAP ERP HCM Yannick Peterschmitt, SAP AG

This session provides recommendations for leveraging SAP Organizational Visualization by Nakisa to react quickly to market changes and deploy your talent where they will have the most strategic impact. Find out how this solution can be used to gain transparency into workforce data, enabling you to align your human capital strategy to address cur-rent challenges, while proactively planning for the future. Get an introduction to the OrgChart and OrgModeler components, which you can use to visualize, analyze, and model organi-zational structures, proactively identify gaps, and pinpoint areas where the organization could be at risk in the event of employee attri-tion. Leave this session knowing how SAP and Nakisa can help you strategically manage your workforce to meet your business objectives.

Globalizing enterprise compensation management with proper personnel and salary structure design Kyung Kim, Avenue HR

Delve into the requirements for successfully deploying enterprise compensation man-agement functionality on a global scale. Understand the importance of well-defined job catalogs and salary structures when glo-balizing compensation management. Learn how to define a global template, taking into consideration employee categories and salary structures. Explore your options for defining country-specific job catalogs versus globally defined job catalogs. Find out how to design global and local compensation plans and bud-get structures. Determine how far you can take standard functionality when setting up a score-card or objectives-driven bonus and incentive plans. Understand when customization is nec-essary, as well as how to leverage OM, PA, and personnel cost planning in conjunction with enterprise compensation management.

An in-depth preview of planned SAP Learning Solution updatesMichael Maier, SAP AG

Get a detailed understanding of how SAP plans to change the way learners interact with a learning management system in order to make learning more intuitive, enjoyable, and efficient. See how you can make sure your organization complies with all relevant regulations regard-ing employee training and education. Get a detailed introduction to all major enhance-ments planned for the SAP Learning Solution, such as a new user experience for the learner. Learn how you can leverage SAP Learning Solution to identify employee and manager development needs, improve skills and com-petencies, and ultimately, retain qualified talent. Get a look at the new learner portal and mobile learning applications, as well as a rich set of functional enhancements. Get insight into future enhancements planned for upcom-ing releases.


Track 2: Talent management


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A guide to global talent management trends and the SAP functionality that supports themOliver Conze , SAP AG

This session examines how talent manage-ment processes, when designed, integrated, and executed properly, support organiza-tions in overcoming challenges of employee engagement, performance and productivity, as well as employee career development. Find out about today’s global trends in the world of human capital management and the steps organizations need to take to win the war for talent. Take an in-depth look at how to support your processes with the latest talent man-agement solutions from SAP. Learn how to improve employee performance and nurture rising stars with the right assessment, review, training, and succession planning strategy. Understand how to better engage employees by embracing new concepts of collaborating around goals and informal learning leveraging social networks. Get a complete understanding of most recent innovations — such as usabil-ity and customer-oriented design — in talent management. Learn how planned innovations could affect your future talent management strategies.

Case studyLessons from Australia Post’s transformation of employee performance management Robert Makinson, Australia Post

As the result of a shift in leadership, Austra-lia Post’s HR team was tasked with focusing on increasing the transparency of setting and measuring the achievement of the compa-ny’s objectives and rewarding employee performance based on achievement of those objectives. Find out why and how Australia Post implemented performance management and compensation management functional-ity and integrated it with ESS and MSS to meet new goals. See how the organization leveraged these technologies to cascade corporate KPIs, set employee and manager objectives, allow employees to complete self-assessments, cal-culate bonuses, and adjust salaries based on performance ratings. Find out how Australia Post managed the unique challenges of imple-menting new systems in parallel with business process reengineering. See firsthand how usability enhancements helped to improve the end-user experience. Learn how this new per-formance-based initiative drives a culture of accountability and sustained individual perfor-mance across Australia Post.

Case studyExtending e-recruiting functionality to 100+ countries, and over a million candidates at Microsoft Kiran Vangala and Ramakrishna Ramadurgam, Microsoft

This session explores the changes and cus-tomizations Microsoft has made to its SAP E-Recruiting solution in order to better meet complex user requirements. Learn how the company leverages Microsoft SharePoint and cloud-based Web services to make SAP E-Recruiting functionality available to users in over 100 countries in 18 languages. Take a look at the Web service interaction points between SAP E-Recruiting and third-party user inter-faces, layouts, and system architectures. Learn how Microsoft overcame challenges associ-ated with search performance, ALE integration, TREX, and SAP ERP HCM integration. Take a look at how Microsoft integrates the candi-date client-server user interface with nearly one terabyte database accessed by about 1.5 million candidates and still achieves good performance. Gain insight into how Micro-soft extends its reach by integrating SAP E-Recruiting with social media. Find out how the company handles the rapid pace of requi-sitions being created and closed.

Live demoEnd-to-end talent and succession managementYannick Peterschmitt, SAP AG

Join this live demonstration and see for your-self how to leverage SAP ERP HCM and SAP Organizational Visualization by Nakisa to support end-to-end talent and succession management. Start with talent analytics to get an overview of your successors by key position. See how the solution helps identify and pro-mote successor in the organization and assign them necessary skills and competencies to pre-pare them for senior management or executive roles. See how employees can identify posi-tions best suited to their competencies, as well as pinpoint competency gaps they can work on to prepare for leadership roles.

Best practices for creating an engaging, accessible, and user-friendly career site Mark Ingram, Ingram Talent

This session focuses on best practices and strategies that drive successful career sites that make a good impression on employee candidates. Learn how to connect the SAP E-Recruiting data to the front-end career site and mobile browser to create a dynamic and seamless experience for the candidate. Identify critical factors that must be considered when creating a career site, including dynamically generated career content, alternative search paradigms such as maps, and determine what is technically possible using SAP. Understand federal requirements for user accessibility and how you can use SAP E-Recruiting functionality to meet them. Learn how to optimize mobile search and postings and how to integrate your career site with a candidate’s LinkedIn profile. See how to brand your candidate application pages and change colors, fonts, and images. Learn how to use SAP smart forms and SAP smart styles to give a more attractive look and feel to postings and emails. Understand how to shorten the job application experience by making it accessible from mobile optimized devices, and take home code samples for iPhone optimization. Take home code samples of E-Recruiting and Web 2.0 technology and code to integrate LinkedIn and SAP.

2012 guide to succession planning and talent optimization with SAP Talent Visualization by NakisaYannick Peterschmitt, SAP AG

This session shares techniques for leveraging SAP ERP HCM and SAP Talent Visualization by Nakisa in tandem to make hiring and promo-tion decisions that most benefit your company. Learn how to rapidly identify and assign the skills and competencies for key positions in your organization. Find out how to leverage a unique interface that connects to and inher-its key competencies using the SAP ERP HCM job architecture. See how employees can gain greater control over career planning using a three-step process: Reviewing their current competencies, determining where the orga-nization has gaps in those competencies, and identifying the positions that interest them. Come away with insights that can help you make better decisions about your talent pipe-line and successors, identify high-potential employees, and prepare them for future lead-ership roles.


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Live demoSAP E-RecruitingJon Jenkins, EPI-USE America

Step through an in-depth demonstration of the standard SAP E-Recruiting solution and explore the most frequently used functional-ity from a recruiter, candidate, hiring manager, and administrator perspective. See how quickly a requisition can be created and posted to the Internet — which is then searchable by a can-didate who can use their profile to easily apply to multiple job openings in a matter of a few clicks. Gain insight into how recruiters can communicate with managers and receive feed-back on their shortlist of candidates. Find out how administrators can use certain functional-ity to perform common maintenance activities from an easy-to-use front-end application.

Case studyLessons from Milliken & Company’s improved employee appraisal and compensation review processesAlan Farley, Milliken & Company

Explore the benefits Milliken & Company has realized by deploying enterprise performance and compensation management functionality as part of a global talent management imple-mentation. Find out how the company is using both performance and compensation manage-ment in an integrated fashion to streamline the annual compensation evaluation process and provide personal appraisal feedback together with documented development plans for pro-fessional growth of its employees. Learn how Milliken & Company is utilizing the flexible template for employee appraisals to offer a robust set of tools that enhance employee development. Learn how the company is using cascading goals to propagate the goals of the steering committee throughout the organiza-tion. See how Milliken & Company prepared for the integration between the modules with development enhancements that best lever-aged the core framework, including a custom table to control the appraisal form substitutes. Learn how the company is using multi-level approvals and notifications to increase com-munication during the compensation review process.

Get enterprise compensation management functionality up and running in five easy stepsCathryn Westgarth, Symphony Management Consulting

This session provides you with an overview of specific tools and techniques you can uti-lize to implement compensation management in five easy steps. Get answers to your ques-tions about the core foundation needed for a compensation management implementation. Learn what functionality might not be neces-sary for your initial implementation. Review some of the major configuration tables, and learn how to accelerate the timeline by setting up only mandatory configuration while leav-ing other configuration, such as job pricing, for later. Discover why a phased approach for com-pensation management can sometimes be the best implementation method. Learn what business processes, such as salary increases or promotion processes, need to be clearly defined to support your compensation man-agement process and ensure success. Take home compensation management configura-tion guidelines detailing common plan set-ups for salary increases and bonus payments.

Panel discussionHR managers and experts share insights and lessons learned from their implementations of SAP Visualization Solutions by NakisaModerators: Lillian Reaume, Nakisa; David N. Pereles, Accenture; Luke Marson, GAVDI DEUTSCHLAND GMBH

Join a panel of experienced HR managers and consultants and explore implementation best practices and business processes behind successful SAP Org and Talent Visualization by Nakisa projects. These experts will share lessons learned and recommendations in a unique, fast-paced format that will throw ideas your way almost faster than you can capture them in writing! Answer questions like: What is the impact of SAP ERP HCM data quality on your implementations? What career and suc-cession planning best practices should you consider? What are the customer’s and the consultant’s responsibilities throughout an implementation? How can you best manage security and portal integration to optimize SAP ERP HCM data accessibility across the enterprise? How can you implement the Talent Framework by Nakisa to leverage your SAP ERP HCM job architecture? Walk away with dozens of practical, original, and easy-to-implement ideas for your own project.

Live DemoSocial performance managementHeike Kolar, SAP AG

Step through a detailed demonstration of how social media and the cloud can be leveraged to improve employee performance. See how this collaboration-centric solution enables manag-ers and employees to easily create performance and employee development goals. See how employees and managers can more easily inter-act with each other, adjust goals, and react to dynamically changing business needs. Get insight into how managers and employees can efficiently evaluate goals in a highly dynamic and collaborative manner and create more effective individual and business results.

Case studyHow the University of Kentucky rescued its SAP Learning Solution implementation Jennifer Peavler and Synthia Burchell,University of Kentucky

Learn how the University of Kentucky, faced with a multitude of learner issues concern-ing the usability and behavior of its hastily implemented and poorly planned SAP Learn-ing Solution implementation, overcame the odds and is now successfully utilizing the prod-uct. Examine the areas in the learning portal which caused the biggest push back from end users after go-live, including buttons and links that lacked navigation instructions and poorly designed Web-based training (WBT). Learn what improvements were made to automate the confirmation of WBT courses, streamline course administration tasks, as well as other steps taken to improve the overall usability of the system. See how the University of Kentucky has improved reporting to provide supervisors and managers with the regulatory compliance information they need. Learn why the Uni-versity of Kentucky decided to use manager self-service (MSS) so managers can track all of the training activities of their subordinates.



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Create performance appraisals your employees will love with new SAP enhancement package 4 functionalityDwight Jones, AspireHR

This session offers you proven advice for uti-lizing the dynamic functionality in SAP enhancement package 4 to improve employee performance appraisals. Get an introduction to a new methodology, called the predefined performance management process, for rap-idly deploying content-rich performance appraisals. Learn how to use the new user-friendly, Web-driven configuration screens and wizard-based step-by-step guides that pro-vide business users with the ability to set up and deploy highly-formatted, presentation-quality performance appraisals. Examine the out-of-the-box integration available between performance management and SAP Learning Solution, compensation management, talent assessments, and e-Recruiting. Get tips and tricks for creating custom enhancements that address some of the most common requests from end users, including color changes and auto save. Take home a quick reference guide outlining the most commonly used transac-tions and settings within the latest version of the performance appraisal system.

Case studyLessons from Starwood’s global deployment of e-recruiting functionality in over 80 countriesPat Simmonds, Starwood Hotels & Resorts

Listen as Starwood shares lessons from a global SAP E-Recruiting implementation for more than 80 countries in a very short time frame. Take a look at the business drivers and goals for the project, including the need for a single streamlined global process while accounting for local needs, and integrating recruitment with other talent management processes. See how these factors were used to evalu-ate and select the right e-recruiting solution. Learn how Starwood utilized a decentralized global recruitment team on its e-recruiting project, and how the company secured busi-ness buy-in. Get insight into the global process and system design approach used during Starwood’s implementation. Learn how the company was able to improve the candidate experience with an intuitive and branded user interface.

A comprehensive guide to planning and executing a successful SAP Learning Solution implementationSharon Newton, hyperCision Inc.

Obtain detailed best practices to ensure the success of your SAP Learning Solution imple-mentation or rollout. Learn how to identify the interests of all key stakeholders early on in order to craft a solution vision that aligns with your company’s knowledge management goals. Find out why it’s critical to address regulatory requirements, such as EU privacy requirements and Sarbanes-Oxley, up front. Get a comprehensive list of the issues that must be addressed during a project scoping session, such as content inventory, regulatory tracking and reporting, and technology requirements. Understand the technical resources you will need on site based on your project scope, such as resources with SAP NetWeaver Process Inte-gration and AICC expertise, Web Dynpro ABAP, business server pages, and Java skills. Review important considerations that should be taken into account as you create a milestone docu-ment that will drive your project plan, including legacy learning management systems, existing catalogs, and third-party integration points. Examine the change management effort required during the implementation and post-go-live. Take home a sample scope document you can leverage as you plan your own SAP Learning Solution project.

Introducing next generation talent management: Social performance managementHeike Kolar, SAP AG

Delve into SAP’s new offering for supporting employee performance management and pro-fessional growth. Learn how this solution allows employees and managers to flexibly manage goals in a constantly changing environment. Explore the new ways employees and manag-ers can collaborate to create, change, and align goals and see how this new solution links goals and business execution. Learn how employees and managers are now able to flexibly manage goals in a constantly changing environment. Explore how the new solution leverages social media concepts to keep employees focused and how it allows employees to request and receive continuous feedback. Understand how ongoing goal alignment helps your employees and managers to adjust to business needs and get a clear understanding of how collaboration and social interaction are built into SAP Talent Management.

Case studyLessons from the University of Kentucky’s joint implementation of MSS and performance management functionalityDebbie Zoll and Leigh Baker, University of Kentucky

Examine the successes and challenges the University of Kentucky experienced when rolling out SAP functionality for employee per-formance management in conjunction with manager self-service (MSS). Hear why the University combined the implementation of performance management and MSS into one project. Take an in-depth look at how the uni-versity kept its templates flexible, minimized the number of templates, and utilized BAdIs during the implementation to add header information, control column access, check weighting percentages, and calculate scores. Learn how and why the University of Ken-tucky customized MSS to use the “reports to” relationship instead of the “chief” relationship. Hear how pilot groups were utilized for testing, and how the organizational structure of many university departments underwent an exten-sive data cleanup during the project. Find out why the University involved its users early in the project, especially with form design. See a demo of MSS views that were delivered to the pilot groups and the standard performance evaluation being used across campus.

Customer discussion forumTalent management processes: Lessons from the trenchesReady for a change of pace from lectures and workshops? Join an interactive conversation with your peers and hear firsthand their best practices, lessons learned, and critical success factors for leveraging SAP functionality for tal-ent management. Hear how other customers standardize HR processes and transform tal-ent, manage performance and compensation, optimize recruiting activities, and derive value from their enterprise learning strategies. Learn how your peers are rolling out their talent management applications to a broader user base. Explore unique ways others are leverag-ing SAP Organizational Visualization by Nakisa functionality to ensure sustainable availability of top talent to meet ever-changing demands and circumstances. Take part in the discussion and get real-world examples that are sure to help you improve your own talent manage-ment processes.




17Track 2: Talent management

HRexpertLIVESAP ERP HCM performance management: New features enhance employee developmentVenki Krishnamoorthy, SAP America

Don’t miss this opportunity to personally meet Venki Krishnamoorthy, SAP ERP HCM Consul-tant, SAP America, and engage in discussion about one of his most widely read articles from HR Expert — the leading publication and knowledgebase for organizations that lever-age SAP solutions that support HR. Learn how to use the latest performance management functionality delivered with SAP enhancement package 4 to provide 360-degree feedback to employees, conduct calibrations, set team goals, identify development needs, and inte-grate the training needs with SAP Enterprise Learning solution. View examples of the two user interface options to perform the appraisal process. Understand the uses of and differ-ences between the predefined performance management process and the flexible perfor-mance management process. Learn how to leverage performance management function-ality to build and motivate teams to achieve greater success by aligning team and corpo-rate goals to specific, measurable individual goals. You’ll receive a copy of the article free of charge and engage with peers who have the same interests and priorities.

Live demoSee how to leverage the cloud-based talent management capabilities of SuccessFactors, an SAP companyDennis Villahermosa, SuccessFactors, An SAP company

Join this live demonstration and see firsthand how to leverage the cloud-based talent man-agement capabilities of SuccessFactors, an SAP company, to improve your business execution. See how strategic goals are aligned through-out the organization and then take a look at the performance review process. See how you can close the gap after a performance review, adjusting goals, assigning training, and pay-ing people for their performance. Take a look at how you can easily align the workforce, opti-mize performance, and accelerate the overall business performance with the cloud-based talent management capabilities of SuccessFac-tors, an SAP company


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Self-services and shared services

Case studyIt’s all about the user: Kellogg Company’s strategy for ensuring a positive and productive ESS and MSS experienceXavier Kuri and Heather Liss, Kellogg Company

This session explores the enhancements Kel-logg Company has made to its global manager and employee self-service portals to improve worker and manager productivity. Understand how managers are now able to sign off on time approvals via mobile devices, and all users are able to perform HR tasks faster with simplified forms for common transactions with customized dropdowns. Find out how Kellogg Company has improved the user-friendliness, navigation, and intuitiveness of its self-service portal based on user feedback gathered since it was rolled out in 2009. Take a look at some of the 400+ enhance-ments the company has implemented to address this feedback, including pre-population of forms based on SAP data. Discover what Kellogg Com-pany wished it had known when planning the Americas portal roll out; for example, allowing the users and managers to define “user friendli-ness.” Examine specific enhancements that have garnered the most favorable response from Kel-logg employees to date.

Techniques and best practices to improve manager and employee self-service usabilityJeremy Masters, Worklogix

This session explores the critical issue of how to expose manager self-service and employee self-service functionality to your end users in a simple and compelling way. Time and again, usability proves to be a vital part of self-service implementations, whether it is to support personnel and organizational change requests, performance management, compen-sation management, or any other employee or manager self-service component. This ses-sion delivers critical advice and practical tips for all those implementing (or who have imple-mented) an application that touches varied user types (employee, manager, HR), populations (union, non-union, executives) and geographies. Best practices discussed include improvement in portal navigation, taxonomy, and look and feel. Get tips to extend standard SAP func-tionality into highly usable components that employees and managers will enjoy using.

An up-to-date guide to employee and manager self-service functionality in SAP enhancement package 5Gertrud Beisel, SAP Labs

Get an up-to-date look at the new portal-agnostic and user-friendly version of employee and manager self-service based on Web Dyn-pro for ABAP delivered with SAP enhancement package 5. Get an overview of the new mobile applications for employees and managers. See how to utilize the new time management pro-cess for easier and quicker leave requests and approval. Get a firsthand look at simplified user interfaces and interaction patterns. Learn how to deploy new personal information man-agement options to provide an easier and more user-friendly option for employees to maintain their own information. Explore new ways that managers can more easily access information and an employee-based starting point for processes. Find out how new mobile applications, including workflow and produc-tivity applications, such as employee lookup, leave request, timesheet, approvals, and pro-cess-based tablet apps, can speed approval processes and reduce bottlenecks.

Case studyReducing paper-based processes by 15% at Australia Post Robert Makinson, Australia Post

Explore lessons learned by Australia Post as it implemented SAP ERP HCM processes and forms. Hear how the organization reduced 20,000 paper forms by 15%. Find out why Aus-tralia Post had to redesign many of its manual forms from the ground up. Learn how the orga-nization is now able to streamline processes such as temporary transfer occupancies, pro-motions, and higher duties. See how Australia Post was able to simplify data entry, increase the use of electronic forms, and link forms to workflows for faster approvals. Step through examples that illustrate how the organiza-tion’s employees and managers are now more self-sufficient and less reliant on the HR depart-ment. Delve into the advantages Australia Post gained in terms of efficiency, reduced manual paper handling and employee empowerment. Walk away from this session with an under-standing of what you need to know before you implement SAP ERP HCM processes and forms and key factors to evaluate before beginning your project.

Track 3



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Reducing inefficiencies and risks associated with paper-based HR documents and formsJulia Yatskar, SAP Labs

This session describes alternatives to the cum-bersome process of managing employees using paper-based documents and forms. Find out how the SAP Employee File Management application by OpenText can be used to dig-itize paper employee records and integrate them with your SAP ERP HCM system. Learn how you can enable access to documents as well as to SAP transactional data and reports using the single SAP ERP HCM authorization concept. Gain insight into how other custom-ers are using this central point of storage and access to realize five significant benefits: Assurance that employees can exercise their legally-protected right to access their person-nel records at any time; improved compliance with employee data privacy laws; significant reduction in time formerly wasted locating and distributing documents; fewer data errors; and better governance and enforcement of employee data retention policies. Step through a demo that illustrates how personnel can view electronic documents via SAP GUI or portal-based self-service.

Panel discussionThe future of HR shared services — Predictions from the expertsModerator: Franz Dietering, SAP

Join a panel of experienced HR managers and consultants and get their views on the next stage or next step for HR shared services. These experts will share lessons learned and recom-mendations in a unique, fast-paced format that will throw ideas your way almost faster than you can capture them in writing! Answer ques-tions like: What makes the SAP Shared Service Framework for HR unique? Will HR shared ser-vices evolve beyond a transactional focus? What are the expectations on HR technology? What are the drivers toward shared services? Will there be a convergence of several areas of shared services (finance and IT, for exam-ple)? How can you transition from a call center model to an HR specialist model? Walk away with dozens of practical, original, and easy-to-implement ideas to map out the future of shared services in your organization.

Customer discussion forum Real-world lessons to deploy and optimize ESS and MSS applicationsAre you evaluating your options for employee self-service (ESS) and manager self-service (MSS) functionality, about to begin utilizing ESS and MSS, or looking for ways to derive greater value from your existing ESS and MSS applications? Join an interactive conversation with your peers to discuss the opportunities and unique challenges of a self-service proj-ect to determine whether it’s the right choice for your organization. Assess your options for expanding your existing self-services foot-print. Explore the critical decisions, steps, and resource requirements of other self-service projects your peers have tackled. Gain insight into how your counterparts are using self-ser-vices to make business improvements. Hear how they have improved usability and naviga-tion within self-service portals. Learn how your peers are leveraging SAP Interactive Forms by Adobe to enhance usability and increase adop-tion of employee and manager self-service applications.

A how-to guide for putting your self-service and other HR functionality on the Web Jacob Crane, EPI-USE America

This session evaluates the types of HR func-tionality that can be utilized over the Internet, including employee and manager self-ser-vice and SAP E-Recruiting, when and why it makes sense to do so, and risks that must be mitigated when deploying an Internet-fac-ing solution. Learn what you can achieve by exposing self-service functionality on the Web, such as eliminating paper pay statements and allowing activities like open enrollment to be performed from home. See how SAP E-Recruit-ing can be used to allow applicants to browse job postings and apply online. Learn how SAP’s changing landscape, including changes to the architecture, brought on by SAP enhancement package 5, affect your Web design. Identify the technical challenges of exposing your por-tal to the Internet and the things you can do to design and secure your Internet solution. Learn how to deploy self-services on mobile devices and what steps are needed to ensure secure communication between your system and your mobile users. Take home copies of typical architecture diagrams for external-fac-ing solutions, and learn how components like proxies, dispatchers, and firewalls can help to secure your system. Understand the implica-tions of supporting home users accessing the portal and organizational changes that can result from exposing your portal.

Lessons to improve self-services and streamline HR processes through proper use of SAP Interactive Forms by AdobeMichael White, Exaserv

Understand the proper way to set up SAP Interactive Forms by Adobe and use them to streamline existing HR business processes, such as promotions or employee transfers. Get ideas to enhance ESS and MSS usability with SAP Interactive Forms by Adobe features. Learn to streamline data entry, increase online and offline forms usage, and tie forms to workflows for submissions, approvals, and reviews. Find out how to properly check a workflow process to ensure that all business audit requirements are met. Step through examples that show how interactive forms can be customized and changed to meet the needs of your HR business requirements using custom error messages, dynamically generated field con-tent, and restrictions on form data that align with system security.

Advanced tips and tricks to increase your proficiency with SAP Interactive Forms by AdobeMichael White, Exaserv

This presentation provides a wealth of advanced tips and techniques for customiz-ing and optimizing SAP Interactive Forms by Adobe. Learn how to dynamically display form content by hiding or revealing sections of the form based on the user’s interaction. Exam-ine how to perform calculations in real time so that any custom calculated values are updated on the display. See how to trigger form calls to the SAP system to pull updated dropdown values and table entries for display. Learn how these advanced techniques can be used to reduce the number of forms required for an implementation, since their look and feel can be altered dynamically based on the end user. See how deploying the techniques taught in this session can increase the flexibility of your forms. Take home sample code that can be used to replicate the advanced techniques dis-cussed in the presentation.

Track 3: Self-services and shared services


20Track 3: Self-services and shared services

Live demo Manager and employee self-service Gertrud Beisel, SAP Labs

Step through an in-depth demonstration of the standard employee and manager self-ser-vice solutions and explore the most frequently used functionality for employees and manag-ers. See how easy it is for employees to take control of and update their own data and sub-mit requests. Find out how a manager can use the new team viewer to look at employee pro-files or start a process or perform an action on behalf of an employee. Find out how MSS helps a manager to make better decisions by accessing analytical information or by com-paring employees side-by-side. Gain insight into how MSS guides a manager through peri-odic tasks such as compensation planning or performance management. See how mobile applications allow employees to search a direc-tory of coworkers and their organizational details, request leaves, and record their time. Find out how managers can perform approv-als, review candidate information and record interview results, and access employee pro-files and reports or KPIs anytime, anywhere on a mobile device.


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Case studyInside Comcast Cable’s successful approach for slashing payroll costs with a centralized, automated processLori Eagan, Comcast Cable

Learn how Comcast Cable has moved from a decentralized to a centralized platform and from manual to automated processes to streamline and reduce the costs of processing payroll. See how HR and payroll leadership at Comcast have worked together to standard-ize payroll rules and establish a service delivery model that includes SLAs and a clear escalation path for problems. Get examples of productiv-ity gains Comcast has realized using this new payroll model. Learn how Comcast’s payroll department has expanded the use of SAP ERP HCM processes and forms to centralize and automate various types of payroll entries that were previously entered manually. See how Comcast enabled audit tracking by utilizing the online form approval process. Learn how Comcast has significantly reduced the cost of printing checks, earning statements, and mail-ing expenses with the addition of pay cards and direct deposit functionality for off-cycle payments.

An up-to-date guide to troubleshooting the payroll process if and when you encounter an errorMike Timm, Integrated Consulting Group

Determining what causes a payroll warning, error, or incorrect result may seem like a daunt-ing task. However, there are techniques to narrow down the cause and return a positive outcome. This session explores the most com-mon payroll issues and identifies where to look first for a solution. Learn how to use the pay-roll log to narrow down the object(s) master data, configuration, or systemic issue causing the problem, and learn how to determine the best approach for resolution. Identify other SAP ERP HCM modules that may be causing the issue by analyzing the payroll log or error messages and see what infotypes, clusters, or table to check first. Understand how to trou-bleshoot payroll process models and tips for getting them going after an error.

Seven tips that ensure a smooth and successful implementation of payroll functionalitySteve Bogner, Insight Consulting Partners

This session explores strategies and best prac-tices for implementing the important and often complex SAP payroll module. Explore best practices to thoroughly map SAP wage types to legacy codes to ensure a solid con-version and parallel test. Learn how to ensure the quality of the HR data you use to popu-late your payroll solution, and the role that clean data plays in making or breaking your adherence to payroll requirements. Get insight into the complex integration between payroll and accounting and learn why it is crucial to think about this when you begin your project. Find out why you need to prepare for paral-lel testing well ahead of time and find ways to automate the comparison process. Gather tips to ensure your payroll calculations work prop-erly post go-live. Examine the dos and don’ts of payroll user interface design. Learn how to ensure every payroll customization works both with the current period and retroactive calcu-lations. Assess the strengths, limitations, and tradeoffs of various payroll reporting options, including SAP ERP HCM, SAP NetWeaver BW, and third-party tools.

2012 roadmap for SAP payroll functionalityJulia Yatskar, SAP Labs

Learn about the latest enhancements to payroll functionality in SAP, including best practices and trends in global payroll and localization and considerations for emerging market coun-tries such as Brazil, Russia, India, and China. Learn new ways to set up payroll to handle multi-country processing in a global or local system. Identify the pro and cons of a global payroll system, including the complexity of implementing changes to your system at a time that doesn’t cause a work stoppage in any part of the world. Get an understanding of the functionality available within the vari-ous country versions of payroll. Walk through the latest roadmap information for payroll in SAP, including new country-specific develop-ments, and take a look at how customers are utilizing the functionality to process payroll more efficiently.

A comprehensive guide to configuring, integrating, and optimizing the Family Medical Leave Act (FMLA) workbenchJennifer Adams, AspireHR

This session provides you with detailed infor-mation on how you can utilize the FMLA workbench tool in SAP to reduce time spent determining eligibility and manually tracking absences taken against the FMLA mandated entitlement guidelines. Gain a detailed under-standing of the full range of functionality available with the FMLA workbench. Learn how the weekly converter impacts the num-ber of hours of FMLA an employee is eligible to receive and how configuration decisions also impact this calculation. See how eligibil-ity based on seniority and hours worked is determined and applied. Learn how to cre-ate, test, and edit an FMLA request. Learn why quota banks cannot be used to track FMLA. Get insight into integration considerations with personnel administration, time management, and payroll. Learn how to determine if the employee is subject to state or federal guide-lines. Learn what basic configuration steps are needed to support your organization’s busi-ness requirements. See a demo of how the FMLA workbench is utilized to create leave requests.

Payroll and benefits

Track 4



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A comprehensive guide to avoiding the pitfalls of SAP payroll year-end processingYu Chen, Deloitte

This session delves into what you need to know to avoid the pitfalls of year-end payroll processing. Walk through the key steps for preparing year-end processing, including project preparation, system updates for year-end, ongoing monitor-ing activities, requirements gathering, and data assessment. Gain insight into SAP’s release strat-egy and timeframe for year-end HR support pack and country legal changes. Learn when it is best to implement these to minimize the business impact to other functional areas, such as finance, during year-end. Examine the most common payroll data issues that can compromise year-end processing, such as unprocessed claims. Explore different tools to assess the integrity of year-to-date payroll data. Evaluate the different ways of adjusting year-end tax results to ensure com-pliance and accuracy of year-end tax reporting. Examine additional steps you need to prepare for the first payroll processing in the upcoming year, such as defining the payroll calendar, updating garnishment tables, and changing annual ben-efits limits. Take home a sample project plan and year-end checklist that will guide you through an efficient and successful year-end payroll process.

Tips and tricks for implementing and optimizing BSI Tax Factory for SAP payrollKathy Morris, Symphony Management Consulting

Whether you’re new to BSI Tax Factory or are looking for ways to use it better, this session will provide you with invaluable tips and tricks. Find out what degree of technical knowledge and tax knowledge should be represented on your project team if you are implementing BSI for the first time. Identify the role your Basis team plays in setting up and maintaining BSI with your payroll system. Understand the steps and considerations that are unique to upgrade projects as opposed to new implementations. Explore proven techniques for keeping your system and records up to date. Examine impor-tant configurations and settings that must be in place in both the BSI and SAP payroll system. Step through the tasks that must be performed on a monthly, quarterly, and annual basis to stay current with your tax needs. Gain insight into how Basis and payroll teams can col-laborate successfully to ensure an optimized system and compliance with current tax laws. Come away with sample configuration and documentation you can use in your BSI-SAP payroll environment.

Best practices for implementing and configuring a HIPAA-compliant 834 health benefit enrollment interface with minimal custom programmingBen Oosthuysen, EPI-USE America

Learn how to implement and configure health benefit enrollment interface files that con-form to the HIPAA compliant 834 file format standard in SAP ERP — without the need for third-party external transformation products. Find out how to map benefits configuration to the provider’s 834 requirements, and how to extend the standard SAP benefit IDoc func-tionality to generate the required output files. Learn how to adapt the 834 output files when benefit providers or plans change, without the need for custom development. Discover how a standardized health benefit interface solution can minimize benefit interface main-tenance and testing. Take home sample 834 implementation documentation and a sample user guide.

Lessons for smooth payroll and accounting integrationSteve Bogner, Insight Consulting Partners

Working with finance — both organization-ally and from a systems perspective — is a necessity, not an option, for payroll teams. This session walks you through the key integra-tion points between payroll and accounting (FI/CO) applications within your SAP system. Identify the best ways to optimize data flows and troubleshoot common errors. Understand how data is transferred between payroll and accounting applications. Get solutions to the most significant integration challenges, includ-ing posting retroactive calculations; posting month-end accruals during payroll process-ing; and verifying that third-party remittance has been done for off-cycle payroll. Get tips to reverse postings between payroll and account-ing and set up a company transfer clearing account, and post taxes by tax authority. Take home a detailed process flow of payroll to accounting postings; a configuration checklist for postings; and a list of workarounds for tack-ling typical integration challenges between payroll and accounting.

A step-by-step guide to payroll reconciliation and tax reportingVicki Kyle, Symphony Management Consulting

This presentation provides an overview of the payroll reconciliation process and offers les-sons for managing payroll taxes in each period. Explore your options for paying employment taxes in the right amounts, and on time. See how to utilize SAP reports to reconcile the pay-roll tax results that appear in payroll tables, balance tax calculation results for quarterly 941 reports, and meet state tax and unem-ployment insurance reporting requirements. Learn how to streamline year-end processing of Forms W-2 and W-3. Get tips for keeping payroll taxes in sync with BSI updates and learn how they relate to the first payroll of the new year. Learn what tables need to be maintained by the user in BSI and SAP.

The fundamentals of wage types and tax models in SAP payroll Mike Timm, Integrated Consulting Group

Understand the important link between wage types and tax models in SAP payroll func-tionality and learn exactly how and where the information comes into play during pay-roll processing. See how the link between wage types and tax models is utilized in the BSI® TaxFactory™ solution. Know what wage types are covered by processing classes 69 and 71 and how they relate to the tax model link. Understand how SAP ERP HCM supports key tax models, tax combinations, and tax types, and learn when and how to create them on your own. Get advice to avoid potentially costly pitfalls associated with wage types and tax models, such as tweaking the existing model for deferred compensation and volun-teer taxes.

Track 4: Payroll and benefits



23Track 4: Payroll and benefits

HRexpertLIVEAccelerate the acceptance of a new SAP payroll systemDeepankar Maitra, Accenture

Don’t miss this opportunity to personally meet Deepankar Maitra, Senior Manager, Accenture, and engage in an in-depth discussion about one of his most widely read articles from HR Expert — the leading publication and knowl-edgebase for organizations that leverage SAP solutions that support HR. Learn how to com-plete acceptance testing for an SAP payroll system using an optimized approach that guarantees a thorough review before project acceptance. Get tips for better defining tasks, removing duplications, facilitating investiga-tions of errors, and documenting the testing performed with a higher degree of efficiency. You’ll receive a copy of the article free of charge and engage with peers who have the same interests and priorities.

How to administer 401(k) and Roth IRA plans in SAP ERP HCM Kyung Kim, Avenue HR

This session explores the functionality pro-vided in SAP ERP HCM for administering 401(k) and Roth IRA plans. Assess the various meth-ods for setting up 401(k) plans — 401(k) and catch-up as a combined plan or as two sepa-rate plans, for example — and learn what the recommended approach is depending on your SAP environment. Learn how to utilize the ben-efits eligibility user exit to apply the age limit and to configure plan level limits. Learn how to utilize payroll schema and a personnel cal-culation rule to resolve any challenges you encounter when implementing both a 401(k) and a Roth IRA plan. Get tips for integrating 401(k) plan administrators and transmitting employee demographics to 401(k) plan admin-istrators. Find out how to read payroll results and export 401(k) contribution amounts to the 401(k) plan administrators. Learn how to report contributions to accurately account for off-cycles and retroactive calculations.

Best practices for configuring benefits limits in your SAP systemCathy Bursch, EPI-USE America

This session delves into the different bene-fits limits you can set up in your SAP system, including 403b, 415c, health savings accounts, and highly-compensated employees. Find out how limits work together. Learn how to ensure that limits and benefit plans are IRS compli-ant. Identify the limits that could be affected if a BAdI is needed for calculations of contribu-tions. Get best practices for configuration and post go-live maintenance of limits. Delve into the meanings of different plan attributes and see how they work with the limits in SAP. Find out when you should update limits with sup-port packs and get best practices for testing the new limits prior to the start of a calendar year. Take home a list of different IRS limits with an explanation of the meaning of the limit and how it is used.


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A comprehensive guide to implementing and getting started with time management functionalityTonda Franklin, Deloitte Consulting

This session takes you step-by-step through a typical time management implementation project. Identify key decisions you need to make before you start, such as selecting the best time recording and evaluation method. Find out why it’s easy to underestimate a time management project timeline because of sev-eral complexities, including a lack of resources, a lack of understanding of the amount of work required, or the project running at a bad time of the year (during year end payroll). Gain insight into how other companies have overcome challenges around integration test-ing with payroll. Examine areas that will need attention up front, such as business process evaluation (and potentially reengineering), org structure visibility, and organizational change management. Learn how to create a detailed implementation roadmap, and get advice to help you succeed in each phase of the project; for example, careful business process docu-mentation is required during blueprinting. Take home a document containing leading practices for a successful time management implementation.

Expert advice for choosing the best travel management solution from SAPBirgit Starmanns, SAP

Attend this session and explore the func-tionality and options for utilizing SAP Travel Management, whether OnPremise, OnDevice or OnDemand. Get best practices for stream-lining the entire trip lifecycle from planning to reimbursement. Find out what is new with the OnPremise travel management application, as well as how its travel expense capabilities can be extended to a mobile device. Hear about the new SAP Travel OnDemand solution, and how it meets unique business traveler needs through its ease of use and mobility.Take a guided tour of all three options, the benefits of each and decide which solution best meets your need to contain travel costs and increase compliance.

Get greater transparency into your corporate travel patterns and expenses by getting rid of paper-based processes Arif Esa, SAP Labs

This session walks you through an alternative to the existing cumbersome paper-based pro-cess of submitting travel expenses. Learn how you can utilize the SAP Travel Receipts Man-agement application by OpenText to reduce the amount of time it takes you to file travel expenses and process reimbursements. Learn how to gain control of travel expenses and ensure compliance with your company’s travel policy and corporate travel budget. Hear how you can improve decision making and mini-mize risk through greater data transparency, integrity, and availability. Step through a demo showing how personnel can store e-receipts in a personal e-receipt repository with auto-matic recognition of employee ID and travel ID. See how employees can preview and include e-receipts with their expense reports and how managers can review them via a new e-receipts audit dashboard.

How to optimize your ESS time entry process with new functionality in SAP enhancement package 5 Francois Botha, EPI-USE America

Understand the functionality available with the new employee self-service (ESS) record working time service in SAP enhancement package 5, and get tips for installing and inte-grating it with your SAP ERP HCM system. Learn how to leverage the payroll control record to integrate the ESS time entry service into the payroll process. Find out how to con-vert the Java-based ESS record working time service from SAP enhancement package 4 to the new Web Dynpro ABAP-based service in SAP enhancement package 5. Learn how to configure and enhance the standard service to address common process and usability issues, such as integrating the payroll control record status into time entry or displaying the current payroll period to employees. Step through a demo that illustrates the new time entry pro-cess. Take home sample code to enhance the additional information section on the new ESS record working time service.

New techniques and technologies to improve the effectiveness of shift planning and estimating cost per shift Ralf Wagner, SAP AG

This session provides you with an alter-native to the cumbersome process of managing employee schedules. Find out how SAP Workforce Scheduling and Optimization by ClickSoftware can be used to plan ros-ters and deploy your workforce efficiently. Identify four ways to shave significant costs — improve worker productivity, reduce head-count, lower overtime payments, and eliminate penalties due to missed service levels and working agreements. Examine cost reductions you could realize as a result of centralizing your planning, scheduling, and dispatching operations. See how to create shift patterns automatically, depending on given demand. Explore the options for long- and short-term shift planning. Find out how to automate rule checks and leverage contextual data to opti-mize workforce deployment. Get insight into the integration between SAP ERP HCM and the workforce scheduling and optimization (WSO) functionality, and learn what options you have to run WSO within your system landscape. Step through a demo of a demand-driven long- and short-term shift planning process.

Time and travel management

Track 5



25

Speed travel bookings, approvals, and expense processing by deploying SAP Travel OnDemand to mobile devicesBirgit Starmanns, SAP

Explore the options available via SAP Travel OnDemand and mobile technology to ensure that your employees’ business travel is man-aged efficiently and cost effectively. Find out how employees can easily access corporate travel policies to ensure their requests will be quickly approved, see how the approvals are processed on a mobile device, and learn how to enable travel bookings. Step through a demo that illustrates how a business traveler can easily submit expense receipts and create an expense report item with a camera-enabled smartphone, such as a BlackBerry or iPhone, to ensure that receipts are not misplaced or lost. Follow the business traveler as a full expense report is created on a tablet device, such as an iPad, for expense report submission on the road that results in faster reimbursements. Learn how to set up important data, such as business traveler, travel policy, and expense type, and credit card data.

Track 5: Time and travel management


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Case studyTyson Foods’ best practices for simplifying and streamlining organizational managementand reporting Kim Beatty, Tyson Foods

Hear how Tyson Foods leverages organiza-tional management (OM) functionality to make its HR processes and reporting more efficient and user-friendly. Gain a solid understand-ing of how Tyson handles OM maintenance, including organizational changes and object creation and modification. Review the guiding principles behind Tyson’s OM design, and see examples of how object-naming conventions and design decisions enable Tyson to reduce data entry by providing organizational data to its bonus, performance review, and account request systems. Hear a detailed account of how Tyson uses custom objects such as busi-ness area, group-unit-division-complex, and shift to better enable reporting and audit-ing. Come away with an understanding of the unique “ladder” alignment of Tyson’s organiza-tional structure that allows line reporting even when managers don’t reside in the same orga-nizational unit as their subordinates. Take a look at why the organizational structure is set up in a unique way for international divisions, and learn how the structure setup allows the international groups to make their own super-visor and cost center changes.

Proven techniques to properly configure or update the design of personnel administration (PA) to optimize HR operationsCathryn Westgarth, Symphony Management Consulting

This session offers best practices for the proper design, configuration, and maintenance of personnel administration (PA) functionality. Gather tips for setting up your compensation structure to prevent keying errors. Learn how automating PA processes using standard SAP tools, such as dynamic actions and features, can save time and reduce manual and paper-based tasks. Drill down into organizational structures to learn how proper PA design can drive more efficient HR reporting. Examine the right ways to name and number your actions. Find out how your approach affects how smoothly you are able to merge dispa-rate systems, split systems, and incrementally roll out new systems. Identify key fields to be aware of when modifying info groups. Get best practices for integrating PA with organizational management (OM) functionality. Gain insight into when it makes sense to keep employees’ PA records separate from the OM structure.

Step-by-step instruction for creating organizational chartsDanielle Larocca, spinifexIT

Learn the best way to configure your organi-zational structure to produce org charts using OM functionality. Get tips for storing the hier-archical relationships among the employees. Step through detailed examples that show you how to configure supervisor relationships, where to store them, and the maintenance strategies that keep them up to date. Obtain best practices for creating an ABAP program to download information that is presented in an organizational chart, including tips to design a detailed selection screen. Assess the pros and cons of various org chart options. Get detailed instruction to leverage Microsoft Visio to create customized, real-time org charts. Take home ABAP code to assist you in producing the out-put file.

The good, the bad, and the ugly of designing effective enterprise and personnel structures Tracy Simoneau, AspireHR

Everyone knows enterprise and personnel structures are the cornerstones to an effective SAP ERP HCM system; however, these struc-tures can present challenges to even the most experienced administrators. This session walks through the building blocks of the enterprise and personnel structures in SAP and provides best practices for customizing them to meet your needs. Understand personnel areas, per-sonnel sub-areas and their relationships to each other and company codes. Learn more about the interconnectedness of these struc-tures and the implications of best and worst design practices. Learn how to organize your business needs in order to understand your unique requirements, maximize the enterprise and personnel structures categories, and to harness SAP’s reporting potential. Learn how to recognize bad structures that are duplica-tive or don’t fit your reporting needs and how to improve them. Take a look at alternative fields beyond enterprise and personnel struc-tures that can be used to identify or categorize employees, including employment status, customer defined status, work contract, and percent utilization. Take home questionnaires to help guide the categorization and design process, as well as examples of good and bad enterprise and personnel structures.

Organizational management and personnel administration

Track 6



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Seven tips to help you optimize your organizational management (OM) processes and structuresKellie Fitzpatrick, Symphony Management Consulting

This session explores the symptoms and causes of the most common organizational management (OM) challenges and provides tips for avoiding them. Learn why it’s advisable to model OM structures after your organiza-tional structure (rather than your cost centers) for reporting, and the problems you’ll avert by doing so. Discover the proper ways to set up and troubleshoot your organizational struc-ture for headcount and reporting hierarchies. Learn how to create a position with four basic links from the organizational structure — posi-tion, cost center, job, and organizational unit — and understand why maintaining chief relationships may be necessary for future func-tionality enhancements. Learn which common OM mistakes adversely impact employee and manager self-service functionality and get tips for avoiding these pitfalls.

HRexpertLIVEBest practice design for HCM personnel structure and employee status fieldsDanielle Larocca, spinifexIT

Don’t miss this opportunity to personally meet Danielle Larocca, Executive HR Consultant, spi-nifexIT, and engage in an in-depth discussion about one of her most widely read articles from HR Expert — the leading publication and knowledgebase for organizations that lever-age SAP solutions that support HR. Learn how to use personnel structure status fields, such as customer-specific status, to appropriately cap-ture employee status. Understand the options available for the classification of associates and avoid misusing the employee group and sub-group fields. See how a personnel structure is designed to segregate and delineate differ-ent types of employees into categories for uses such as reporting, payroll, benefits, time man-agement, and shift planning. View an example of a new best practice that allows for greater classification options and flexibility in using the personnel structure. You’ll receive a copy of the article free of charge and engage with peers who have the same interests and priorities.

Case studyA new, fully integrated onboarding process gets new employees at Southern California Edison up and running faster Sean Edwards, Southern California Edison

When Southern California Edison realized that many new employees couldn’t actually start working their first day on the job as the result of a poor onboarding process, the company designed a new process using standard SAP functionality. Learn how Southern Califor-nia Edison used self-service forms, workflows, and dashboards in its new onboarding pro-cess. Find out how the company streamlined many of the individual onboarding tasks, such as including space certification, org structure design and modification, background investi-gation, and role provisioning for SAP system access. See how Southern California Edison uti-lized dashboards to improve communication and status visibility throughout the onboard-ing process. Gain insight into the company’s strategy for securing business buy-in to the new process and handling change manage-ment. Understand the potential return on investment the company realized from fully integrating and streamlining the employee onboarding process. See a demo of Southern California Edison’s onboarding processes as it is used today.

Track 6: Organizational management and personnel administration


28Track 7

HR reporting

Case studyHow Valero Energy Corporation leverages query tools for its ad hoc HR reporting needsSandi Rodriguez, Valero Energy Corporation

Hear how Valero Energy Corporation’s HRIS team uses query tools to provide a user-friendly reporting environment while also controlling user access to reports and reducing reporting errors. Get a step-by-step account of how the team leverages query tools to create ad hoc benefits and other general employee reports with minimal training required for end users. Understand how and why the team was able to create a small number of queries with only two infosets while still satisfying many user needs. Step through Valero’s tips for reducing reporting errors, such as duplicate lines, that are commonly committed by inexperienced ad hoc report users. Get ideas for how casual users can take advantage of queries and vari-ants to create their own reports. Come away with an understanding of how your HRIS team can create the most efficient infosets for your organization.

SAP’s strategic roadmap for SAP ERP HCM analytics solutions: Lessons for harnessing current and upcoming functionality for maximum benefitJean-Bernard Rolland, SAP Labs

This session offers a detailed look at the newest, most up-to-date functionality and enhance-ments available for SAP ERP HCM analytics. Take a tour of the three SAP ERP HCM analytics solutions: HR cockpit, operational headcount planning, and the HR BI factory. Gain an under-standing of the insight executives can gain from utilizing the dashboard-based executive cockpit. Explore the enhancements to HR oper-ational headcount planning. Get a glimpse of the advanced ad hoc analytics contained in the SAP BI factory, and learn how to navigate over 200 queries, 300 key figures, 100 templates, and six analytical composite applications to choose the content that best suits your needs. See a demo of a day in the life of an HR analyst.

The non-programmer’s guide to creating HR reports with standard SAP query toolsDanielle Larocca, spinifexIT

This informative session provides the detailed knowledge every SAP user needs to create reports in SAP using query tools — and with-out any programming required! Designed as a demo-driven learning experience, you will leave this session with the knowledge you need for using or training others on this classic SAP tool, as well as how to configure your SAP solutions to enable the tool’s proper operation. The session’s tutorial style and step-by-step instruction will teach you how to use these standard query tools for basic report-ing, advanced usage, and integration with Microsoft® Office® applications. Learn to cre-ate transaction-code shortcuts for SAP reports, automate scheduled jobs that email PDF ver-sions of SAP query reports, and much more. This session provides comprehensive guide-lines for training end users to use these query tools, along with tips to reduce end-user reli-ance on custom ABAP reports or third-party solutions.

Case studySAP improves talent planning by leveraging its own BI technologyTracey Arnish, SAP

When HR professionals use BI effectively, it can enable them to bring timely and accurate insight to internal business leaders regarding human capital, allowing the organization and HR to forecast needs and respond to opportu-nities and challenges. Hear an SAP executive provide a firsthand account of how SAP lever-ages BI functionality to analyze accurate, timely data in order to make informed HR decisions. Whether it is a real-time view of headcount information needed to drive the acquisition of talent to meet resource demands through SAP BusinessObjects Explorer, or utilizing dashboard technology to explore scenarios determining the talent mix needed for the future, you’ll get a detailed view into SAP’s strategy for leveraging HR to make strategic business decisions.

Overcome the most frustrating HR and payroll reporting challenges using SAP query — and reduce reliance on custom ABAP reportsDanielle Larocca, spinifexIT

Deployed in a “train-the-trainer” style, attend-ees of this session will be able to use the presentation back at their organizations to deploy and teach the most popular end-user reporting tool for SAP ERP HCM modules avail-able within SAP ERP. This session also includes tips for overcoming the top HR and payroll reporting challenges including eliminating duplicate line reporting, reporting on payroll results, and how to schedule reports to run automatically and have them sent to email in a PDF format. This session will teach you everything you need to know in order to use the standard SAP query tools for basic report-ing and advanced usage. Get comprehensive guidelines for how SAP query can be used in real-time to create detailed HR and payroll reports in a manner superior to the ad hoc query tool. Come away ready to reduce end-user reliance on custom ABAP reports.



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Case studyAn inside look at Pitney Bowes journey to provide critical HR data to decision makersGary Saunders, Pitney Bowes

Go behind the scenes with Pitney Bowes and explore the key drivers, benefits, and lessons learned from its HR reporting journey. Find out how the company is providing informa-tion from its SAP ERP HCM system to decision makers. Find out how the company evolved from the initial implementation of SAP HR in 2003 to deliver a reporting service using SAP ad hoc query, and third-party tools, as well as self-service reporting capability using reports included in the MSS portal. Learn about the challenges, problems and pitfalls that Pitney Bowes had to address in the process of devel-oping the current state, such as the limitations of PC connectivity throughout the organiza-tion or user skill deficiencies. Understand how the company addressed data privacy and legal limitations as it updated its reporting strategy. Identify the third-party tools leveraged by Pit-ney Bowes to provide timely and accurate data and consistent key metrics across a global envi-ronment. Come away with tips for ensuring that HR data is available as needed to support the dynamic needs of the business.

2012 guide to HR technologies and metrics that support executive and line-of-business personnel decisionsJean-Bernard Rolland, SAP

Learn how to leverage the latest SAP ERP HCM prepackaged dashboards to provide execu-tives in HR and in the lines of business with the proper metrics that will help them make the right workforce decisions. Examine the 50 exec-utive metrics delivered with the HR executive cockpit, including turnover, HR costs, training and absenteeism. See how to leverage drill-down functionality for more detail behind the metrics, and learn how to respond to irregu-larities by assigning action items for resolution. Explore the benchmarking libraries provided by SAP that you can use to see how your HR performance compares to industry standards. Understand how to leverage visualization fea-tures within a portal or on a mobile device for greater empowerment of decision makers.

Lessons for maximizing your return on employee investment using workforce analytics functionalityRishi Agarwal, Deloitte

This session sheds light on the different ways SAP workforce analytics functionality can be used to gain insight into the demograph-ics and utilization of your employee base. Step through examples of how your peers are gaining value from workforce analytics; for example, reducing turnover by measuring churn and streamlining headcount planning. Understand the various categories in which workforce analytics can be useful, such as workforce planning, diversity, recruitment, and retention. Learn how to prioritize your deployment of workforce analytics based on the business issue you are trying to solve. Find out how to combine workforce analytics with SAP BusinessObjects Dashboards (formerly Xcelsius®) and SAP BusinessObjects Web Intel-ligence® for operational reports.

Live demo SAP analytics for HR Jean-Bernard Rolland, SAP

Attend this session to see a demonstration of SAP ERP HCM analytics solutions that can help optimize your decision-making process. See how executives in HR and lines of business can check the pulse of their organization through real-time metrics on-portal and on-device; how HR analysts can discover new insights and share those insights with executives; and how planners and business partners can adequately simulate their organization’s growth. See how quickly a dashboard can be created and posted to a portal or on device. Gain insight into how analysts can communicate with executives and vice versa. Find out how packaged SAP content can speed up the development of an end-to-end decision-making process.

Track 7: HR reporting


30Track 8

Case studyMannington Mills achieves HR master data accuracyDavid C. Wisor, Jr., Mannington Mills

Get an in-depth look at how Mannington Mills reduces the risk of HR master data inaccuracies that can lead to problems, such as incorrect tax filing and over- or under-payment of employ-ees. See how Mannington Mills designed its organizational structure, processes, and pro-cedures to increase data accuracy at the first point of entry. Find out how the company eliminates errors before data transfers to third parties and payroll runs. Explore basic configu-ration, such as screen modifications, changes to personnel actions and pre- and co-requi-sites that enhance data accuracy. Take a look at Mannington Mills’ strategy for improving data entry consistency through system con-figuration, written processes and procedures, reporting, and auditing. Come away with key success factors, such as using screen modifi-cations to simplify initial data entry, revising actions to eliminate guesswork, and slicing data as many ways as possible to ensure it is accurate. Take home a list of the reports used by Mannington to ensure data accuracy.

Best practices for utilizing the SAP Legacy System Migration Workbench tool to install master data changesPete Garrison, Whitaker Taylor

Hear how to develop legacy system migration workbench (LSMW) objects that are easy to use and support. Identify the best situations for using LSMW over other HR data load meth-ods. Learn when you should use LSMW instead of batch data communication (BDC) programs to meet your specific HR data import needs. Get tips for creating Microsoft Excel templates to facilitate a standardized data input file. Walk through guidelines for LSMW standards and learn why enforcing them provides you with scripts that are easily supported and have a consistent look and feel. See a demo that will show you how to create an LSMW object to do a mass work schedule rule change. Take home instructions for creating Microsoft Excel mac-ros that facilitate data output consistency.

Distribute and share HR data between SAP systems with Application Link Enabling (ALE)Greg Robinette, Robinette Industries and Consulting

Walk through the steps required to set up Application Link Enabling (ALE) to integrate and share SAP ERP HCM data with other SAP applications, such as SAP E-Recruiting, SAP SRM, and SAP CRM. Examine the ALE applica-tion distribution and integration scenarios for HR, as well as a set of tools, programs, data definitions, and methodologies that you can configure to get an interface up and running. Learn how to establish querying and monitor-ing practices for displaying IDOCS so you can see and match the data in transit. Learn how to distribute your OM and PA data to trigger an identical organizational structure for work-flow (and other OM functionality). See how to automate a common scenario for a new hire using change pointers automatically create an IDOC. Examine dos and don’ts for opti-mizing and troubleshooting key integration points between SAP ERP HCM and other SAP applications.

A guide to using SAP ERP HCM technology to comply with data privacy and data protection regulationsMichael Wulf, SAP AG

Companies are more aware than ever of their legal duty to safeguard employee data and ensure employee privacy. Learn new ways to use structural authorizations, change log-ging, encryption, as well as other technology, to fulfill the critically important responsibility of safeguarding employee data and ensuring employee privacy. Step through examples that illustrate just some of the mistakes companies unknowingly make that can put their data at risk. Learn how to utilize existing functional-ity for change logging to comply with audit requirements and data privacy laws. Find out how your SAP system provides encryption and masking technology to protect employee credit card information. Get insight into SAP plans to enhance its many data privacy, autho-rization, and data protection capabilities. See a demo of the newly enhanced functionality for selectively — and legally — destroying data that is no longer needed.

Case studyAn inside look at Coca-Cola Refreshments’ approach to ensuring HR data integritySorin Caraiani and Angela Terrell, Coca-Cola Refreshments

Hear how Coca-Cola Refreshments identifies potential data discrepancies across 70,000+ employee records by leveraging existing and creating new reports. See how Coca-Cola enhanced SAP ERP HCM to minimize data entry errors by instituting checks and send-ing error messages if an issue arises. Learn how Coca-Cola validates the accuracy of date speci-fications Infotype (0041) and identifies changes in organizational management that are not propagated in personnel administration (PA). Get tips for resolving discrepancies between PA data and the Vacancy Infotype (1007). Learn how Coca-Cola avoids invalid updates in employee self-service with an additional check in the decoupled framework BAdIs. Find out how the company identifies potential issues with organizational management positions by reporting on positions with multiple holders, positions not occupied during a specified time-frame, and manager positions without direct reports. Walk away from this session with tips for identifying and overcoming data issues in an existing or newly-implemented SAP ERP HCM system. Take home code samples that you can use and adjust as a starting point for your own data integrity reports.

Security, authorizations, data management, and system administration



31Track 8: Security, authorizations, data management, and system administration

SAP ERP HCM system health check: Lessons to ensure your system is optimized for maximum performance Kathy Morris, Symphony Management Consulting

This session provides you with a methodol-ogy for conducting an analysis of your SAP ERP HCM system to ensure you are fully lever-aging all of the delivered functionality that is available to you. Learn how to measure the effectiveness of your current system and how to enhance system performance. Take a look at some of the most common findings dur-ing a review, including issues such as incorrect use of the job catalog, outdated garnishment configuration and reports no longer working correctly. Avoid limitations that occur when you don’t use all the functionality the SAP ERP HCM module has to offer. Identify efficiencies which could be gained through the utiliza-tion of functions you currently own, but do not utilize, including ad hoc reporting capabili-ties, standard reports, and additional infotypes. Receive guidance to determine if your core solution is prepared to allow for the advance-ment of your HCM processes. Obtain a guide of what components should be reviewed and/or enhanced to allow for the expansion into tal-ent management modules.

An expert shares undocumented guidelines for setting up standard SAP ERP HCM workflowsMartin Gillet, Cogilius bvba

Learn new and creative ways to leverage stan-dard workflows to get the most out of your SAP ERP HCM applications. Review techni-cal prerequisites, transaction codes, programs, and authorization requirements for setting up these workflows. Find out what scenarios, such as business rules in self-service processes, are suitable for workflows and which workflow features will give you the greatest return on investment (ROI). View demos that illustrate a standard workflow setup, including time approval and leave requests. Obtain expert advice to identify, configure, activate, and assign tasks to these workflows. Gather best practices for integrating workflows with the professional inbox, business workplace, and universal worklist tools. Collect tips for mon-itoring and troubleshooting workflows and work items. Take home a step-by-step guide for enabling standard workflows and a house-keeping checklist to ensure the quality of your workflow deployment.

How to leverage your organizational structure for user access provisioningJuliet Henry, EPI-USE America

Learn how to streamline business processes and reduce the time you spend on security administration by leveraging indirect role assignment (also known as position-based security). Learn how to store user roles against organizational objects — positions, org units, jobs — in the SAP ERP HCM organizational structure. See how this approach enables the automatic provisioning of user access, rele-vant to the employee’s job function, during the hire-to-retire life cycle of the employee. Under-stand how this eliminates the problem of users amassing roles that are no longer relevant to the work they perform, thereby avoiding unde-sired combinations of access that could lead to compliance violations. Get instructions for further enhancing the value of indirect role assignments by using them in conjunction with SAP BusinessObjects governance, risk, and compliance (GRC) functionality, such as compliant user provisioning for role approvals, and risk analysis and remediation for segre-gation of duties (SoD) conflicts. Get tips for resolving real-life scenarios that may challenge your organization’s access provisioning, such as granting access to employees backfilling others on leave.

Best practices for securing a self-service portal using standardSAP ERP HCM settingsDavid Shanahan, AspireHR

This session provides detailed instruction to effectively and efficiently secure your MSS and ESS portals using standard SAP tools. Learn how to determine whether you need to use structural authorizations in combination with the MSS portal. Learn the benefits of automat-ing the assignment and removal of roles using OM data, and see how to set up your portal for automatic role maintenance. See a demo of the HRUSER report, and learn how it can help you keep track of your self-service roles. Learn how to generate a more consistent user experi-ence by creating user IDs with cloning tools to ensure proper user preferences are assigned. Explore a proven, creative approach to default user roles that can improve the user experi-ence and tighten up security at the same time. Take home a step-by-step instruction guide for setting up and maintaining position-based security in your ESS or MSS environment. Leave this session with a clear understanding of the steps you can take during your self-ser-vice implementation to help run self-services smoothly and securely.

2012 HRIS professional’s guide to HR security concepts and toolsGreg Robinette, Robinette Industries and Consulting

HR professionals have increasing responsibil-ities for the security of HR data. Explore the basic authorization objects you as an HR per-son need to know, and learn how these objects affect users and what they are allowed to access. Take a look at why key transactions such as SE16 and SE38 should be reviewed by HR and checked to prevent backdoor access to sensitive data. Take a look at how ESS and MSS portals, assigned system transactions, and table access affect core SAP ERP HCM and overall HR landscape security. Learn what audi-tors are looking for during HRIS audits. Walk through key HR security concepts, including structural authorizations and little known use-ful programs. Learn how to assess HR user access without the need for custom reports by using SAP delivered tools. Take home a segregation of duties (SoD) matrix and key authorization object lists you can use in your organization.

Expert guidelines for avoiding data inconsistencies between SAP ERP HCM and your self-services portal using the decoupled infotype frameworkJames McCallum, EPI-USE America

Learn how to avoid data inconsistency between employee self-service (ESS) and PA using the decoupled infotype framework, a new suite of business logic programs available with SAP ERP HCM 6.0. Learn how the decou-pled infotype framework interacts with the previously existing HR dialogue modules in a new and complex manner. Find out why the decoupled infotype framework is essential to avoiding database inconsistencies and mis-matched validation procedures when using ESS, HR administrative services, or concurrent employment. Explore new functionality that makes it easier for Web-based applications to access HR master data, and find out why you need to pay special attention to ensure data consistency. Examine the new configuration points that have been added that control HR master data validation and data update for both Web-based applications and the standard HR master data transactions PA30 and PA40.


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Track 9

Case studyAn inside look at the University of Kentucky’s successful deployment of SAP enhancement package 5 Michelle Bliffen, University of Kentucky

This session explores why and how the Uni-versity of Kentucky successfully installed SAP enhancement package 5 in conjunction with year-end support packs in a complex land-scape. See how the University combined the installation of new HR, self-services, and tal-ent management functionality with FI, PM, and SAP SRM functionality. Find out how the Uni-versity conducted integration testing to ensure a smooth deployment of new HR functional-ity. Hear how University of Kentucky utilized Microsoft SharePoint to track and share issues during testing. Get insight into the process used to communicate changes in functionality to end users without requiring major retraining efforts. Leave this session with a clear under-standing of how the University of Kentucky streamlined the upgrade process, eliminated the need for consulting resources, managed testing without purchasing a third-party tool, and reduced the amount of system downtime during the project.

An innovative guide to planning and executing an SAP enhancement package project within your HR environmentMartin Gillet, Cogilius bvba

Gain familiarity with SAP ERP HCM functional-ity offered with SAP enhancement packages 1, 2, 3, 4 and 5 for SAP ERP 6.0. Step through guidelines for integrating SAP enhance-ment packages into a mature SAP ERP HCM landscape. Find out how your approach to installing an SAP enhancement package differs from a full system upgrade. Review a checklist of technical and functional prerequisites that can help you avoid costly installation prob-lems and reduce maintenance fees. Find out how to use a new tool from SAP to determine which functionality would best benefit you in order to avoid activating and maintaining fea-tures you don’t need. Find out what options are now available to address HR business process challenges, integrate previously siloed HR pro-cesses, and close functionality gaps.

Case study Lessons from Merck’s post-merger integration of multiple HR systems to a single SAP ERP HCM landscapeJamie Marchand and Jignesh Jani, Merck

Learn how Merck is integrating 90,000 employ-ees in 92 countries around the world onto a single instance of SAP ERP HCM, following a $41B merger with Schering-Plough. Find out why and how Merck began this SAP system consolidation. Hear how Merck handled pro-cess and data challenges in different markets around the world. Learn how Merck overcame unique technical challenges associated with desktop configuration, portal access, and data quality. Take a look at Merck’s strategy for gain-ing sponsorship, aligning global, regional and local stakeholders, change management, com-munications and training. Walk away from this session with lessons learned from the tech-nical, functional, and change management aspects of the Merck’s consolidation project.

A comprehensive guide to integrating newly merged or acquired companies into your SAP ERP HCM environmentJill Hatton, Symphony Management Consulting

Draw from the experiences of several real-life projects to get proven tips that will help you plan for and meet the unique requirements of merging a new business unit, division, or company into an existing SAP ERP HCM landscape. Examine the ins and outs of the business acquisition process, from the inte-gration, to the change management, user training, and technical issues you’ll face along the way. Learn how to integrate new business acquisitions into your SAP ERP HCM environ-ment from both a functional and technical perspective, and understand how the inte-gration will affect HR structures and benefit programs. Find out how to leverage the SAP Legacy System Migration Workbench tool and the extended computer aided test (eCATT) to assist with the file conversion process, reduce required resources, and expedite the integra-tion process.

Guidelines for a successful global SAP ERP HCM rollout or consolidationWinnie Chu, AspireHR

This session offers practical strategies to help you efficiently and effectively perform a global SAP ERP HCM rollout or consolidation. Over-come classic change management challenges associated with global projects by building a solid communication plan and requirements gathering and approval process. Learn how to structure your rollout or consolidation using a phased approach, starting with one area of the world and ending in another. Get insight into specific challenges organizations face with language, culture, management, and end-user buy-in. Learn how to overcome these challenges so they don’t affect your project timeline and costs. Learn how you can use your rollout or consolidation to standardize processes globally. Find out how other orga-nizations have taken the steps necessary to consolidate their SAP ERP HCM system to a sin-gle instance and the benefits realized after this effort. Evaluate some common ways to local-ize your rollout, including translation, testing, and training. Walk away from this session with a solid understanding of the necessary steps to take to ensure a smooth global rollout or consolidation.

SAP implementation, upgrade, rollout, and enhancement package projects


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Case studyLessons from phase 2 of Nu Skin Enterprises’ continuous global SAP ERP HCM rolloutTausha Oveson and David Daines, Nu Skin Enterprises

Examine how Nu Skin Enterprises performed a global SAP ERP HCM rollout for more than 3,500 employees, in 49 markets, in a very short time frame. Learn how Nu Skin was able to overcome worldwide resistance through communication and involvement and without having to commit to a heavy customization effort. Learn how the company structured its rollout using a phased approach, starting with the U.S. and ending with China. Hear why the company decided to implement organi-zational management (OM) and personnel administration (PA) initially and then roll out time, payroll, benefits, ESS, and MSS over the next year. Get insight into the specific chal-lenges the organization faced with language, culture, management, and end-user buy-in. Learn how these challenges affected the proj-ect timeline and costs, and learn how Nu Skin overcame these challenges. See how Nu Skin was able to change organizational processes globally to be consistent and standard across the board. Examine Nu Skin’s approach to localizing its rollout (in Japan and Korea spe-cifically) from the verification of requirements, configuration, translation, testing, training and go-live. Learn how the company put together its project team and identified the resources that were needed to successfully complete the project. See why partnering with IT and Finance helped Nu Skin Enterprises to success-fully complete its project.

Proven tips to avoid the most common and costly SAP ERP HCM 6.0 upgrade pitfallsWinnie Chu, AspireHR

This session offers expert tips, best prac-tices, and time-saving advice to prepare you for an upgrade to SAP ERP HCM 6.0. Take a tour of the latest HCM features and func-tions and get tips to analyze and document the changes between your current and tar-get release versions. Learn how to identify and correct enterprise structure design flaws from your initial implementation that could impact your ability to use new functionality, such as enterprise compensation management (ECM), SAP E-Recruiting, and SAP Learning Solution. Get new ideas on how to streamline upgrade development efforts and lower support costs by performing audits for custom programs and objects that can be replaced by standard functionality. Examine the importance of Web Dynpro for both Java and ABAP development and prepare for the changes to development skill sets and processes in SAP ERP 6.0. Leave this session with an understanding of when and why a Unicode upgrade should be a part of your project scope.

Best practices for implementing SAP ERP HCM in a multi-language environmentBrandon Toombs, Toombs Consulting

This session provides proven strategies to implement or roll out SAP ERP HCM func-tionality in multiple languages in an efficient and supportable manner. Get insight into spe-cific implementation considerations, including developing and configuring in one language and then rolling out to other languages. Iden-tify the tools that SAP provides to implement and support multiple languages, such as the online text repository (OTR), standard transla-tion environment (SE63), and portal translation tools. Understand the scenarios in which each tool works best. Assess the impact multiple languages will have on your project, such as additional rounds of testing and identifica-tion of translation/testing resources. Discuss the challenges brought about by multiple languages, including the ripple effect of cus-tomizations as well as Unicode requirements. Take home a sample project plan that outlines the key tasks required to roll out SAP ERP HCM in multiple languages.

Best practices for designing and delivering effective SAP ERP HCM training to end users Steve Horn, AspireHR

Learn how to get your end users educated and excited about the SAP ERP HCM function-ality available to them. Get best practices for designing, developing, and delivering effec-tive end-user training to HR teams. Explore the unique training needs and requirements around data sensitivity and scheduling chal-lenges. Walk through a three-phased roadmap for developing end-user training, including conducting a training assessment, scoping training content, and testing the efficacy of training materials. Understand the data and security requirements that must be factored into setting up a training system or portal. Identify the key factors for delivering effective end-user training including ideal time frame, training medium, and delivery method. Find out how you can incorporate feedback from HR customers, students, and your help desk to continuously improve and evolve your HR training materials. Learn how an effective end-user training program can lead to an improved return on investment for your SAP project. See demo of how mobile technology can be incor-porated into your end-user training programs.

Track 9: SAP implementation, upgrade, rollout, and enhancement package projects


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Track 10

Tips for tackling the complexities of managing global employees Aditya Aggarwal, Terra Information Group

This session provides detailed advice for man-aging employees across the globe utilizing SAP ERP HCM functionality. Find out how you can use your SAP system when preparing a U.S. employee for an assignment to a host country and how to track tasks that must be completed by the HR department to prepare an employee for the assignment. Examine how to onboard the employee in the system to support the HR transition. Learn how to set up the employee SAP record in the host country before the start of assignment. Understand the system support SAP provides to facilitate the employ-ee’s transition back to the home country. Find out what Infotypes are available to maintain global assignment data, including dependent information, assignment status, compensation, offer letter, and passports. Walk through the steps for configuring management of global employees functionality to maximize the uti-lization and value of the solution. See how SAP supports multiple personnel numbers for global employees.

Globalizing enterprise compensation management with proper personnel and salary structure design Kyung Kim, Avenue HR

Delve into the requirements for successfully deploying enterprise compensation man-agement functionality on a global scale. Understand the importance of well-defined job catalogs and salary structures when glo-balizing compensation management. Learn how to define a global template taking into consideration employee categories and salary structures. Explore your options for defining country-specific job catalogs versus globally defined job catalogs. Find out how to design global and local compensation plans and bud-get structures. Determine how far you can take standard functionality when setting up a score-card or objectives-driven bonus and incentive plans. Understand when customization is nec-essary, as well as how to leverage, OM, PA, and personnel cost planning in conjunction with enterprise compensation management.

Case studyLessons from phase 2 of Nu Skin Enterprises’ continuous global SAP ERP HCM rolloutTausha Oveson and David Daines, Nu Skin Enterprises

Examine how Nu Skin Enterprises performed a global SAP ERP HCM rollout for more than 3,500 employees, in 49 markets, in a very short time frame. Learn how Nu Skin was able to overcome worldwide resistance through communication and involvement and without having to commit to a heavy customization effort. Learn how the company structured its rollout using a phased approach, starting with the U.S. and ending with China. Hear why the company decided to implement organi-zational management (OM) and personnel administration (PA) initially and then roll out time, payroll, benefits, ESS, and MSS over the next year. Get insight into the specific chal-lenges the organization faced with language, culture, management, and end-user buy-in. Learn how these challenges affected the proj-ect timeline and costs, and learn how Nu Skin overcame these challenges. See how Nu Skin was able to change organizational processes globally to be consistent and standard across the board. Examine Nu Skin’s approach to localizing its rollout (in Japan and Korea spe-cifically) from the verification of requirements, configuration, translation, testing, training and go-live. Learn how the company put together its project team and identified the resources that were needed to successfully complete the project. See why partnering with IT and Finance helped Nu Skin Enterprises to success-fully complete its project.

A guide to global talent management trends and the SAP functionality that supports themOliver Conze, SAP AG

This session examines how talent manage-ment processes, when designed, integrated, and executed properly, support organiza-tions in overcoming challenges of employee engagement, performance and productivity, as well as employee career development. Find out about today’s global trends in the world of human capital and the steps organizations need to take to win the war for talent. Take an in-depth look at how to support your processes with the latest talent management solutions from SAP. Learn how to improve employee performance and nurture rising stars with the right assessment, review, training, and succes-sion planning strategy. Understand how to better engage employees by embracing new concepts of collaborating around goals and informal learning leveraging social networks. Get a complete understanding of most recent innovations — such as usability and customer-oriented design — in talent management. Learn how planned innovations could affect your future talent management strategies.

Managing global HR processes, systems, and teams


35Track 10: Managing global HR processes, systems, and teams

Guidelines for a successful global SAP ERP HCM rollout or consolidationWinnie Chu, AspireHR

This session offers practical strategies to help you efficiently and effectively perform a global SAP ERP HCM rollout or consolidation. Over-come classic change management challenges associated with global projects by building a solid communication plan and requirements gathering and approval process. Learn how to structure your rollout or consolidation using a phased approach, starting with one area of the world and ending in another. Get insight into specific challenges organizations face with language, culture, management, and end-user buy-in. Learn how to overcome these challenges so they don’t affect your project timeline and costs. Learn how you can use your rollout or consolidation to standardize processes globally. Find out how other orga-nizations have taken the steps necessary to consolidate their SAP ERP HCM system to a sin-gle instance and the benefits realized after this effort. Evaluate some common ways to local-ize your rollout, including translation, testing, and training. Walk away from this session with a solid understanding of the necessary steps to take to ensure a smooth global rollout or consolidation.

Case studyLessons from Starwood’s global deployment of e-recruiting functionality in over 80 countriesPat Simmonds, Starwood Hotels & Resorts

Listen as Starwood shares lessons from a global SAP E-Recruiting implementation for more than 80 countries in a very short time frame. Take a look at the business drivers and goals for the project, including the need for a single streamlined global process while accounting for local needs, and integrating recruitment with other talent management processes. See how these factors were used to evalu-ate and select the right e-recruiting solution. Learn how Starwood utilized a decentralized global recruitment team on its e-recruiting project, and how the company secured busi-ness buy-in. Get insight into the global process and system design approach used during Starwood’s implementation. Learn how the company was able to improve the candidate experience with an intuitive and branded user interface.


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Valuable take-home resources and demos

Sample RFP and SOW templates for hiring consultants as well

as sample guidelines for onboarding and offboarding

consultants

Compensation management configuration guidelines detailing

common plan set-ups for salary increases and bonus payments

A sample scope document you can leverage as you plan your

SAP Learning Solution project

A reference guide outlining the most commonly used

transactions and settings within the latest version of the

performance appraisal system

Code samples of SAP E-Recruiting and Web 2.0 technology as

well as code to integrate LinkedIn and SAP

A detailed process flow of payroll to accounts payable postings;

a configuration checklist for postings; and a list of workarounds

for dealing with typical problem points between payroll and

accounts payable

A sample project plan and year-end checklist that will guide

you through an efficient and successful year-end payroll

process

A document containing leading practices for a successful time

management implementation

Sample code to enhance the additional information section on

the new ESS record working time service

Questionnaires to help guide the categorization and design

process for personnel structures

Code samples that you can use and adjust as a starting point

for your own data integrity reports

A step-by-step guide for enabling standard workflows in your

SAP ERP HCM environment and a housekeeping checklist to

ensure the quality of your workflow deployment

An instruction guide for setting up and maintaining position-

based security in your ESS or MSS environment

A segregation of duties (SoD) matrix and key authorization

object lists you can use in your organization

A sample project plan that outlines the key tasks required

to roll out SAP ERP HCM in multiple languages

As an HR 2012 attendee, you will receive take-home materials and online access to every conference presentation, and expert guidelines and recommendations that will expedite your activities throughout 2012 and into 2013.

All conference attendees will receive instructions prior to the event for joining Insider Learning Network. Membership is free. By joining, you can access, download, or print all the conference presentations and take-home resources.

ADDED BONUS! Join Insider Learning Network today and get free access to SAPinsider and insiderPROFILES, as well as hundreds of independent articles, blogs, podcasts, and conference groups where you can start networking with other conference attendees prior to arriving in Las Vegas.

This list is just a sample of some of the invaluable take-home resources available to conference participants:


Conference ratesFull Event

(Conference and Jumpstart Day)

March 12-16, 2012

Conference Only

March 13-16, 2012

Jumpstart Day Only

March 12, 2012

Pay by February 3, 2012(save $200) $2299 $1999 $699

Pay by March 11, 2012(save $100) $2399 $2099 $699

Pay On-site $2499 $2199 $799

Las VegasMarch 13-16

MGM Grand

3799 Las Vegas Blvd SouthLas Vegas, Nevada 89109

877-313-5757

Strategies • Best practices • SAP updates • Skills development

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