Rebecca LewisE-mail: Lewibeck87@hotmail.co.uk

About Me

I am a Food and Beverage Manager with more than 8 years experience within the Cruising Industry. I enjoy being part of, as well as leading, a successful and productive team that thrives in a highly challenging and ever changing environment, I am a hard working, self motivated and committed individual with a “no problems only solutions” attitude. I strive to maintain a positive attitude regardless of the situation.I am looking for a new direction and new challenges in a land-based position.

Work Experience

Princess Cruises: 2008 – Present (leaving date: 9th March 2016)Food Manager, Bar Manager, Assistant Food & Beverage Manager & Junior Food & Beverage Manager, Junior Assistant Purser (Customer Service Assistant)

Strong communication skills with multi-cultural passengers and crew of both higher and lower ranks

Liaising with multiple departments to plan events Flexible working style with constantly changing Senior Management Implementation of new initiatives and products Problem Solving Managing, training and development of staff Maintaining Customs, Health, Environmental and Safety Standards Quality control of food stores, building vendor relationships Stock control Data Analysis of revenue and costs Administrative tasks – using a range of well know I.T programs as well as

ship based programs Cash Handling, Payment Processing, Float Management, Currency

Exchange Managing customer questions, complaints and charge enquiries Learning a vast range of company specific computer systems

KFC: 2006 – 2008Shift Supervisor

Managing a team of 15 staff to ensure a fast & efficient service to customers in busy city center restaurant

Maintaining high standards of food safety including a strict food time management and discard system

Cash Handling, Monitoring inventory and ordering of stores

Asda: 2003 – 2008Checkout Supervisor

Team leader, organizing up to 50 cashiers Providing support to a variety of departments Offering warm and personal service to customers Cash handling Problem solving Stock control

Education / Qualifications

Plymouth University:2004 - 2008Drake Circus, Plymouth, PL4 8AABSc – Cruise Operations ManagementA 4 year sandwich course with modules including; Cruise Operations, Food Hygiene, Front Office Operations, Food and Drink Operations and Business Studies. This course also involved a hands-on work placement in a training café and a year working in the industry with Princess Cruises.

Bridgwater College: 2004 - 2006Bath Road, Somerset, TA6 6JR BTec National Diploma – Travel & Tourism (Merit-Merit-Pass)Also Certificate in Cruise Liner Operations (accredited by NCFE) OCR Preparation for Employment Level Two, Air Fares and Ticketing Level One & Two, Fire Safety,Foundation Certificate in Food Hygiene.

Worle School:1999 - 2004Redwing Drive, Worle, Weston-Super-MareGCSE’s – 10 grade B - C including: Maths, English, Science, Business Studies and Information Technology.

Other: Driving License

Interests Travelling – I have visited most parts of the world and have friends & family in

England, Belgium and Serbia Reading – particularly biographies Cooking – making food for my family and friends & baking cupcakes

References available on request