real teams
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All slides in this deckCopyright Cedur AB 2012Most pictures covered by licenses also. Contact me if youwant to use it.
Bio
1 min
What is a successful team?
Goal of teamworkServe customers well
Individual learning and well beingGrow as team
Source: Hackman, ”Leading Teams”
Currentsituation?
Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
Happiness at work survey at ACE! conf
Happiness at work survey at ACE! conf
Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
Our Self Managing Teams, ….
Big Company Newsletter
Conditions
Unclear purpose/goal, but a strict process that you haveto follow
Clear purpose/goal, but no predefined process to follow toget there
ChooseChooseChooseChoose team team team team totototo joinjoinjoinjoin::::
B
#1 Clear authority to
manage own work process
#2 Compelling direction
What type of directioninspire greatness?You will have to brief people you invite....
Clear vs incomplete stories , analogies, …
Consequential
Challenging
50%
HaveHaveHaveHave youyouyouyou everevereverever…………been assigned to a project/task
10% 30% 40%50% 60%20%
AProduct
Project a1 Project a2
B Project b1 Project b2
Persons (previously known as ”resources”)
Product
Project Project Project Project basedbasedbasedbasedorganizationorganizationorganizationorganization…………10%, 25%, 50%, ….
Problem 1:
BlueberriesLingonberries
Strawberries
Who is on my team???
Case study
#3 Clear Boundaries
Problem 2: Moving people around
Source: Katzenbach and Smith
#4 Stability over some time
Case Case Case Case studystudystudystudy: QA : QA : QA : QA depdepdepdepWe’re done!
Cool devs
Not really…
Tester
18 months…
#5 Trustworthy feedback
on results
I’m a proud expertI don’t want to be a mediocre generalist
#6 Interdependence
#1 Clear authority to manage own work
process
#2 Compelling direction
#3 Clear boundaries
#4 Stability over some time
#5 Trustworthy feedback on results
#6 Interdependence
#7 Effort is put into team building
Two day teamstart example
Week before
Conversations for building a team…goalsmotivationwhat do we each bringhow to work together
Adapted from C. Avery’s 5 conversations
WORK HISTORY +/-
Preparations
TEAMS +YOU?
Pomodoro’sMechanics
25 min work5 min rest
Ideas boardMechanics
WarmWarmWarmWarm UpsUpsUpsUps
JourneylinesJourneylinesJourneylinesJourneylines
PropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteams
GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat is is is is successsuccesssuccesssuccess???? WhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????IntroIntroIntroIntro Make Make Make Make posterposterposterposter Show + Show + Show + Show + feedbackfeedbackfeedbackfeedback
IndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam + Team + Team + Team + interpersonal interpersonal interpersonal interpersonal skillsskillsskillsskills
ResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcess RoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust, Trust, Trust, Trust, TTTTuckmanuckmanuckmanuckman Think Think Think Think aboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall on Call on Call on Call on behaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcess
Check inCheck inCheck inCheck inIdeas Doing Done
Day 1: ”How was yourmorning?”
Check inCheck inCheck inCheck in
theendresult.tumblr.com/post/18392221931/s
o-true-no-matter-what-it-is-get-out-of-your
In the morning, day 2…
FEELINGS
Day 2: ”Core-protocols” check inMAD, SAD, GLAD, AFRAID
Check inCheck inCheck inCheck in
OR PASS…
12 monthsrequirements
Great job!
managementfunding
WhatWhatWhatWhat is is is is successsuccesssuccesssuccess????
What is success?
What is success?WhatWhatWhatWhat is is is is successsuccesssuccesssuccess????WhatWhatWhatWhatdeterminesdeterminesdeterminesdeterminessuccesssuccesssuccesssuccess????What determinessuccess?
orients energizes
GoalsGoalsGoalsGoals
Amazing Product Vision
Product Product Product Product goalsgoalsgoalsgoals
InspiringOrganizationalGoals
OrganizationOrganizationOrganizationOrganizationgoalsgoalsgoalsgoals
Organizational GoalsTeam Goals
Idea first found in “Coaching
Agile teams”
JourneylinesJourneylinesJourneylinesJourneylines
”Think about teams youhave been in, what did youappreciate about them?”Team values/norms
PropertiesPropertiesPropertiesProperties ofofofofgoodgoodgoodgood teamsteamsteamsteams
”After this team effort, I have <done somethingfulfilling for me>”
IndividualIndividualIndividualIndividualGoalsGoalsGoalsGoals
Organizational GoalsTeam Goals
Individual Goals
Organizational GoalsTeam Goals
Individual GoalsWhat is success? What determinessuccess?
JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteams
GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat is is is is successsuccesssuccesssuccess????IntroIntroIntroIntro Make Make Make Make posterposterposterposter Show + Show + Show + Show + feedbackfeedbackfeedbackfeedback
IndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam + Team + Team + Team + interpersonal interpersonal interpersonal interpersonal skillsskillsskillsskills
ResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcess RoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust, Trust, Trust, Trust, TTTTuckmanuckmanuckmanuckman Think Think Think Think aboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall on Call on Call on Call on behaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcess
Check inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUps
WhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
TrustOpen (positive) conflict
Innovation,synergy
RoleRoleRoleRole ofofofofconflictconflictconflictconflict on on on on teamteamteamteam
Handling Handling Handling Handling ConflictConflictConflictConflict
Have you seen this handled well? How? Not so well? How?
Call on Call on Call on Call on behaviourbehaviourbehaviourbehaviour
Who does this? How?
SolvingSolvingSolvingSolvingproblemsproblemsproblemsproblems
MakingMakingMakingMakingdecisionsdecisionsdecisionsdecisions
JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteams
GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat is is is is successsuccesssuccesssuccess????IntroIntroIntroIntro Make Make Make Make posterposterposterposter Show + Show + Show + Show + feedbackfeedbackfeedbackfeedback
IndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam + Team + Team + Team + interpersonal interpersonal interpersonal interpersonal skillsskillsskillsskills
ResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust, Trust, Trust, Trust, TTTTuckmanuckmanuckmanuckmanThink Think Think Think aboutaboutaboutabout twotwotwotwosituationssituationssituationssituations Call on Call on Call on Call on behaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcess
Check inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUps
WhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherProcessProcessProcessProcess
HowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes
Mother of all agreements
WorkWorkWorkWorkbreakdownbreakdownbreakdownbreakdown DoneDoneDoneDone
Trustworthy feedback on results
Req 3Req 1Req 2Logic
DB
UI
TraditionalWork breakdown
”Sashimi”
Req1
Req2
Req3
Better
JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteams
GoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat is is is is successsuccesssuccesssuccess????IntroIntroIntroIntro Make Make Make Make posterposterposterposter Show + Show + Show + Show + feedbackfeedbackfeedbackfeedback
IndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam + Team + Team + Team + interpersonal interpersonal interpersonal interpersonal skillsskillsskillsskills
ResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust, Trust, Trust, Trust, TTTTuckmanuckmanuckmanuckmanThink Think Think Think aboutaboutaboutabout twotwotwotwosituationssituationssituationssituations Call on Call on Call on Call on behaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDonearcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcess
Check inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUps
WhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
FinaleFinaleFinaleFinaleHighlightHighlightHighlightHighlightGoodGoodGoodGood workworkworkwork HaveHaveHaveHave themthemthemthemcongratulatecongratulatecongratulatecongratulateeachothereachothereachothereachother!!!!
#1 Clear authority to manage own work process#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustworthy feedback on results#6 Interdependence#7 Effort is put into team building
“…accounts for about 90% of the variation in how well a team eventually performs” – R Hackmanhttp://blogs.hbr.org/cs/2011/06/six_common_misperceptions_abou.html
Henrik BerglundAgile Coach, Cedur AB
Twitter: @henrikber
Skype: henrik.berglund
Blog: www.cedur.se/agile-blog
+46 709 40 08 64
I offer freelifetime support on thispresentation!
http://www.slideshare.net/henrik_berglund