Position Description Summary

Modifications to the PDS template are not allowed unless contractual or legal obligations require it. If so, the modified position description summary must be approved by the Regional or Platform HR Lead and Policy Owner. The Position Description Summary may be modified to effectively market the position to external candidates. Substantive changes will not be made to the content. Information may also be used for briefing of both internal and external candidates.

Organizational Structure

Please refer to the Organization unit where this position is placed. For embedded positions, indicate Platform and BU. For non-embedded position indicate Corp.Function/Function.

Position Details Below sections to be completed by HR as per Job Catalog.

Platform/ Corp. Function: Corporate Job Title: IT Supervisor IIBusiness Unit/Function:

Global IT Regional Delivery Center / NON-SAP Apps Job Band: Supervisor II

Position Title (if different from Job Title)

Class E2E Venezuela Supervisor

Job Family/Sub-family Information Technology

Reports To (Title): CLASS E2E & Central America Domain Manager

Job Catalog Code:

Location :(Country/City) Venezuela New Position or

Replacement: Replacement

Cost Center: 10041177TEDD # (for applicant travel):

Position PurposeBriefly explain the general purpose of the position. This statement should be a general summary of the accountabilities listed in the next section.

Class E2E Venezuela Supervisor is responsible to provide appropriate team leadership, organization and integration to deliver high quality project delivery and support services to Venezuela businesses. Will work together with BUs and Functions’ Partners to ensure their project and application support needs are met.

This role demands an empowered leader who can effectively partner with all levels of the organization. Must drive results and proactively identify risks, opportunities and resolve problems. Primary focus is on leading business analysts to meet analysis needs for IT projects and leading support analysts to resolve incidents and issues related to Class applications.

Will be responsible for resource planning and allocation for effective service project delivery, ensuring that the project demand is captured and effectively prioritized, and that the supply pipeline matches the demand for the application group he/she manages.

This role will be responsible for managing the roadmap of applications, strategy planning and budget, having to manage competing priorities with customers and driving execution through influence and change management.

Principal AccountabilitiesDescribe position responsibilities/duties, not tasks, listing the most important first. Use a separate statement for each responsibility. Most positions can be described in 5-8 major responsibility areas. Minor or occasional duties should be combined in one, last statement that must include the language “any other duties as assigned.” For each accountability listed, it is required to provide an estimate of the average percentage of time each responsibility requires using the following guidelines: No Duty should have a percentage less than 5% and all duties should add to 100%.

30% People Leadership Supervises the team and ensure proper team management as per Cargill’s processes. Provides team members with directions, coaching and development as appropriate. Executes all Cargill defined talent management processes for his/her group. Develops a culture of engagement and inclusiveness within the team. Communicates key messages to team. Supports, encourages and facilitates collaboration and communication between teams. Change agent and collaboration leader that enables delivery across a regional organization.

20% Project Delivery Ensures that delivery of applications activities (business analysis and others) within projects is according to expectations

and meets performance metrics of scope/quality/time/budget. Champions process adherence in team and ensures processes are followed. Ensures utilization of resources in team to agreed targets. Supports Project Managers in staffing their projects. Works with stakeholders to ensure that demand is accurate and that expectations around project delivery are met. Manages Project Portfolio to assign resources and plan accordingly to meet business needs. Manages supply of resources to match agreed demand in pipeline, including initiating hiring of external resources (flex up).

20% Support Services Ensures that all incidents and requests are resolved withing agreed SLAs. Leads Major incidents through resolution. Champions process adherence in team and ensures processes are followed. Assures maintenance of applications are executed in order to satisfy software/application upgrades, fixes, regulatory and

policy changes, lifecycle and others. Ensures applications architecture and portfolio is documented and maintaned (i.e: CMDB). Plans, controls and monitors budget. Ensures applications are in internal and external compliance, working with Enterprise Architecture and TGRC (i.e: logical

access, licensing, audits, risk exceptions, DRP planning and testing).

20% Connectivity Collaborates with internal and external business partners and ensure a transparent relationship. Implements or uses the appropriate processes, procedures and measurements and support plans for growth. Stays connected to peers in CLASS E2E in Brazil and Mexico, as well as CLASS Support Teams to share approaches, best

practices and to seek opportunities10% Other Activities

Leads or participates on Non-SAP Apps and/or CLASS specific initiatives as assigned.

Other RequirementsBriefly explain other specific requirements of the position. These may include environmental conditions, physical effort,shift requirements, travel requirements, etc. If not relevant, leave blank.

Project demands may from time to time require to work during non-standard business hours.After hours availability to support for critical support calls / Major Incidents or Critical Events – Based on Demand.

Education, Experience, SkillsIn bulleted statements, indicate the MINIMUM REQUIRED education, experience and skills for this position. Education includes formal education, certifications, accreditations, etc. Skills includes applied knowledge and technical skills directly related to this position.

Immediately following all Required criteria, indicate the PREFERRED education, experience and skills for this position.

Required Qualifications Bachelors’ Degree in Computer Science, Information Technology or equivalent experience. 7+ years of IT and business/industry work experience. 3+ years successfully managing and leading teams. Expert knowledge in application requirements analysis & solution detailed design capabilities and applications used in

region/team. Proven ability to lead a team, set goals and deliver excellent results. Ability to build and maintain a committed and engaged

team. Demonstrated ability to coordinate and prioritize multiple tasks and resources effectively. Demonstrated ability to plan, organize

and coordinate the workload for self and others. Strong problem solving / decision-making skills. Strong understanding and utilization of systems development life cycle. Proven conflict resolution skills. Demonstrated ability to deal with ambiguity by having the capability to cope with change, handle risk and uncertainty, as well as

to make quality decisions without having all the information at hand; can comfortably handle risk and uncertainty. Proven ability to obtain results through influence and collaboration. Demonstrated ability to lead and work with virtual / distributed teams, including Cargill and third-party resources. Ability to build strong, effective customer relationship/partner with customers. Ability to identify and investigate business problems, issues, and circumstances and provide recommendations, alternatives,

risks, and benefits to the appropriate decision maker. Proven negotiation skills. Strong written/verbal communication skills. Proven ability to communicate effectively across all levels of the organization. Fluent in Spanish and English.

Preferred Qualifications Demonstrated ability to think strategically. Demonstrated understanding of effective project management methodology. Understanding and experience working with the ITIL Framework. Experience working with 3rd party service providers. Knowledge of legacy applications owned by Venezuela BUs.

Career DevelopmentBriefly describe the career benefits or development an individual can gain by serving in this role

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The Class E2E Venezuela Supervisor, will have the opportunity to grow people management, client partnering, vendors management and project/support delivery expertise. The candidate will build core strategy, communication, influencing, and leadership skills that can translate to other roles within the organization.

Competencies Observable behaviors that encompass the applied knowledge, skills and attributes that distinguish and drive superior performance. Competencies and behaviors must align to Job Band identified on page 1.

Core:

People Leadership (if applicable)

Job Family:

Place in the OrganizationIdentify where this position fits into the organizational structure (at least one level above and below, if applicable).Indicate how many people this position is responsible for supervising, both the number of direct and indirect reports.

Number of People Supervised (if applicable)

Direct Indirect

Manager/Spvr: _______ _______

IC-Professional: _______ 5 -14_______

IC-Support Staff: _______ _______

Hourly/Production: _______ _______

TOTAL: _______ _______

NOTE:IC = Individual ContributorIndirect = Reports to Direct

Position Contacts / Challenges

Indicate the types of contacts/roles, both internal and external, that this position will interact with on a regular basis.List the toughest challenges/issues that must be overcome to achieve the position accountabilities.

Internal / External Contacts Challenges Application vendors relationship Global groups within Global IT. Users across the Region. Business Managers. Business Subject Matter Experts Project Manager QA lead Project Sponsors IT Developers Controllers Software Architects Infrastructure Teams

Leading changes Building relationships, while managing scope Collaboration on planning, requirements approach and

status monitoring Liason between business, application & infrastructure

teams Influencing business and technical teams and leaders.

Magnitude/ScopeIdentify the areas that can be measured in a currency, percentage or unit, that can provide a reasonable indicator of position size. Examples may be revenue, net sales, operating budget, number of employees, number of countries doing business in, volume, market share, margin contribution.

Impact Area Annual Amount

Regional Non-SAP Apps Lead

CLASS E2E & CA Domain Manager

This position

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Completed By:_____________________________________________________Date:__________________________

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