rd final
TRANSCRIPT
Cielo Day 2011
RÔMULO DE MELLO DIAS | CEO
#1MERCHANT ACQUIRER
AND PAYMENT
PROCESSOR IN BRAZIL
AND LATIN AMERICA PR
ES
EN
T IN
MO
RE
TH
AN
OF BRAZILIAN
CITIES
98%
CIELO AT A GLANCE
ON
E O
F T
HE
5 LARGEST ACQUIRERS
IN THE WORLD
JULY SEPTEMBER DECEMBER JANUARY FEBRUARY APRIL AUGUST
CIELO’S EXPANSION HAS BEEN REMARKABLE
More than 18 additional brands in 13 months
The average age of the total
equipment base is 1.7 years
CIELO INVESTS MODERNIZATION AND TECHNOLOGY
Cielo invests heavily on POS acquisition to maintain a
modern base that can support our innovative products
1,158
1,344 1,2801,402
2008 2009 2010 3Q11
No. Installed POS (thousand)
10.5%
R$ millions 2008 2009 2010 Accumulated 2011
CAPEX (POS Equipment) 124.8 215.0 242.0 229.5
IMPROVING RELATIONSHIPS WITH CLIENTS IS ALSO A PRIORITY
Cielo Fidelidadeis the only loyaltyprogram developedexclusively for merchants
Scheme: accrual of pointsbased on the merchant’svolume with Cielo andredemption of points for morethan 20 thousand products
Cielo Fidelidadeis the largest B2Bloyalty program inLatin America
Cielo POS, Cielo ECR | Mobile Checkoutand IP One Cielo Customized Data Capture | Shared POS, Visa Vale Pedágio (Tolls)Cielo Mobile | iPhone, iPad and iPod touch App and Android SystemCielo E-Commerce
DATA CAPTURE SOLUTIONS PAYMENT SOLUTIONS
Cielo Credit Cielo Debit Cielo Parcelado | Parcelado Loja (Installment)Cielo Vouchers | Food, AutoCielo Financing | Agro / Store, Distribution
Cielo Premia (Loyalty and Rewards) Cielo Saque (Cash Advance)Cielo Recarga | Prepaid AirtimeCielo Correspondente | Banking services
VALUE ADDEDSOLUTIONS
Cielo Lynx
ANTI-FRAUDSOLUTIONS
PRODUCTIVITYSOLUTIONS
Cielo Vcorp (Corporate)Cielo Stand InCielo MISCielo RenovaCielo Pre-Auth
OFFERING THE MOST COMPREHENSIVEVALUE PROPOSITION
CIELO PREMIA IS THE MOST
WITH ADVANCED TECHNOLOGYCHANGING THE WAY MERCHANTS HOLDPROMOTIONS AT THE POINT OF SALE
FLEXIBLE AND EASIEST TO USE
PROMOTIONAL MARKETING TOOL
ON THE MARKET
CIELO INNOVATES AGAIN
INNOVATIONS SUCH AS CIELO PREMIA –ONLY CIELO HAS IT
PREPAYMENT OF RECEIVABLES IS CORE AND CIELO’S FOCUS IS PROFITABILITY
47.5%
* This product was included in our portfolio at the end of 2008 ( only for spot credit).In 2009 we started operating with credit in installments
Average Ticket of R$2.3 thousand (as of 3Q11)
831
6,781
10,340
7,323
10,508
0.8%
5.0%
6.4%
6.2%
7.4%
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
0
2,000
4,000
6,000
8,000
10,000
12,000
2008 2009 2010 9 Months 10 9 Months 11
Financial Prepayment Volume % Prepayment over Credit Financial Volume
17
218.1
403
283.6
418.4
2008 2009 2010 9 Months 10 9 Months 11
Revenue of Prepayment of Receivables ex Adjustments (R$ million)
EVEN AT THE LOWEST COST PER TRANSACTION IN THE
INDUSTRY, DISCIPLINE ON COSTS IS THE FOCUS
Additional costsrelated to brandfee andsubsidiaries are getting more relevant.
Operatingexepensesprimarily impactedby marketing, composed of:Institutional;Trade marketing;Expenses withsales.
0.2880.273
0.292 0.2820.307
0.2850,260 0.251 0.249 0.229
2008 2009 2010 9 Months10 9 Months11
Unit cost
Unit cost ex additional of brand fee and subsidiaries
Evolution fo the Unit Cost (R$ per transaction)
0.1270.117
0.109 0.106
0.128
2008 2009 2010 9 Months10 9 Months11
Expenses (R$ per transaction)
Resilient GDP growth
for 2011: 3.2%
Low unemployment rate
6.0% in September/11
More credit availability
R$1,929 billion in September/11
or 48.4% of GDP
Strong domestic retail sales
Up 5.3% y-o-y in September/11
SOURCE: BACEN, FOCUS REPORT
POSITIVE MACROECONOMIC SCENARIOAS A DRIVER
Increased use of
electronic means of
payment
BanksNew products and
initiatives to increase card
activation/use
GovernmentFormalization of economy
Increased tax collection
BrandsEducational campaigns
and new products
AcquirerHeavy use of technology to develop new products and
ways to capture transactions
DIFFERENT INITIATIVES TO FOSTERCARD ADOPTION
CARD PRESENT CARD NOT PRESENT
Payment Transactions
Non- Payment Transactions
VAN* Services
FORWARD THINKING POSITIONINGBEYOND CORE BUSINESS
* VALUE ADDED NETWORK
MOBILE
E-COMMERCE
1
7
* AFTER CONSTITUTION OF LEGAL RESERVES
Leader in a fast growing market
Strong balance sheet, high cash generation
and low CAPEX requirements
Minimum dividend pay out of
50% of net profit* distributed twice a year
Focus on innovation and
continuous growth
CIELO: WHY INVEST?