Raquel dos Santos Machado Av. Fontes Pereira de Melo nº29 – 3º 1050-117 Lisboa raquelmachado@equilibriumclinic.pt

EMPLOYMENT HISTORY CLINICAL EXPERIENCE: Clinica Privada, Psychologist & Hipnoterapist present day

• Company Activity > Health Sector • Duties > Professional training and clinical skills to help people learn to cope more effectively with life

issues and mental health problems, using NLP Techinques & Hipnosis if apply. Clinica Dra Rosa Basto, Psychologist & Hipnoterapist 2014-2018

• Company Activity > Health Sector • Duties > Professional training and clinical skills to help people learn to cope more effectively with life

issues and mental health problems. Prevenção Rodoviária Portuguesa, Psychologist 2014-2017

• Company Activity > Public Sector (Transports) • Duties> Train and assist drivers to lean and readapt risks behaviors

Teleperformance Portugal, Psychologist 2010(June)-2015(March)

• Company Activity > Customer Experience Management and shared services • Duties> Professional training and clinical skills to help people learn to cope more effectively with life

issues and mental health problems, increasing work life balance. Clinica Privada, Psychologist 2004 (Oct) – 2011 (Sep)

• Company Activity > Health Sector • Duties > Clinical skills to help people learn to cope more effectively with life issues and mental

health problems. Santa Casa da Misericórdia de Mafra, Psychologist 2005 (Jul) – 2006 (April)

• Company Activity > ONG – Organization Non-Governmental • Duties > Psychological Evaluation and Psychotherapy for institutionalized children and teenagers

Parque de Saúde de Lisboa (Hospital Júlio de Matos), Psychologist 2004 (Jan) – 2006 (Jun)

• Company Activity > Public Health Hospital • Duties > Clinical skills to help people learn to cope more effectively with life issues and mental

health problems promoting and preventing mental health

UMAR – União de Mulheres Alternativa e Respota, Psychologist Assistant 2003 (Dec) – 2004 (July)

• Company Activity > ONG – Organization Non-Governmental • Duties> to help Women and Children victims of violence to reinsert in society learn to cope more

effectively with life issues and mental health problems, increasing self-esteem and self-confidence.

ORGANIZATIONAL EXPERIENCE: Abylos – Trends & Consulting, Project Manager and Consultant 2018 - present day

• Company Activity > Management Consulting & Training • Duties > Help organizations to solve issues, create value, maximize growth and improve business

performance using NLP & Coaching techniques. Multisaber, Project Manager and Consultant 2014-present day

• Company Activity > Management Consulting & Training • Duties > Help organizations to solve issues, create value, maximize growth and improve business

performance. Teleperformance Portugal, Training Director 2010-2015(March)

• Company Activity > Customer Experience Management and shared services • Duties> Responsible for designing and overseeing the use of training programs within a company

and his clients. Teleperformance Portugal, Training Coordinator 2009(December)-2010

• Company Activity > Customer Experience Management and shared services • Duties> Responsible for development of the training area within the company.

Teleperformance Portugal, Trainer Consultant 2008-2009(December)

• Company Activity > Customer Experience Management and shared services • Duties> Trainer

(multiple companies), Trainer Consultant 2003-2008

• Company Activity > Several companies with training projects • Duties> Trainer

EDUCATION FMUL – Faculdade de Medicina da Universidade de Lisboa Post-Graduation – Experimental and Clinical Hypnosis 2016-2017 (20 values) Richard Bandler Institute - London Neurolinguistic Certification 2014-2015 ISPA -Instituto Superior de Psicologia Aplicada, Lisbon Master´s Degree 1999-2004

PROFESSIONAL MEMBERSHIPS Ordem dos Psicólogos Nº16049 Since 2004

LANGUAGE SKILLS English: Full Professional proficiency | Portuguese: Native or bilingual proficienc