Radiography Student

Helper

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Western Isles Health Board

The best at what we do

Job Advert

Radiographer Student Helper

AFC Band 2 pound18786 - pound20812 pro rata 3 month summer post

(July to September ndash dates negotiable) Plus Distant Islands Allowance pound1074 pro rata

375 hours per week We are looking a highly motivated hard working enthusiastic student radiographer to work in our busy radiology department over the summer months This is not a formal student placement but would be suitable for radiography students who may wish to gain additional experience in all aspects of working in a general radiology department NHS Western Isles Radiology is supported by an innovative Radiology Obligate Network with NHS Borders This provides out of hours cover for the Western Isles substantive or locum consultant together with second opinion and peer support for our clinical staff You will have the opportunity to work in a lsquostate of the artrsquo department with a friendly team of radiographers and sonographers dedicated to providing a high quality radiographic service to the Western Isles population Together with undertaking general clerical and chaperoning duties you will have the opportunity to observe qualified radiographers working with DR CR and Digital Fluoroscopy Multislice CT National PACS and Carestream RIS The Western Isles Hospital is situated in Stornoway on the beautiful Island of Lewis in the Outer Hebrides The island is served by excellent communications links with the Scottish mainland and is ideally situated for a wide range of cultural and outdoor leisure activities Applications from students in any year of studying will be considered

For enquires please contact Jane MacDonald Radiology Department on 01851 708224

1 JOB IDENTIFICATION

Job Title Radiography Student Helper AFC Grading Band 2 Responsible to Radiology Manager Department Radiology Job Reference No of Job Holders 1 Last Update 18052020

473

2 JOB PURPOSE

1 To assist radiographers and sonographers during x-ray and ultrasound examinations and provide

direct care to the patients

2 To carry out general duties such as reception desk duties patient chaperoning daily cleaning of clinical and non clinical areas in accordance with Infection Control guidelines

3 The post holder will comply with the IR(ME)R 2000 (Ionising radiation [medical exposure]

regulations) at all times

3 DIMENSIONS

Clinical areas General Department CT Scanning Ultrasound Non Clinical areas Front office Clinical activity Approx 13000 examinations per annum Clinical provision 24 hours a day 365 days a year Staff Responsibility Radiographers system administrators and other admin staff will direct the workload of the post holder depending on service needs Assist in the training and induction of a new member of staff and student radiographers

4 ORGANISATIONAL POSITION

NHS WI Radiology Directorate

Radiology Department Manager

Band 5

Radiographers x 2

Band 6

Radiographers X 4

Student Radiographers

Work placement students

Band 7 Sonographer Radiographers x 3

Band 4

Radiology Admin Assistant x 1

Band 2 Summer Helper

Summer Helper

Band 3 Radiographic Assistant x 3

5 ROLE OF DEPARTMENT

1 To provide a high quality efficient and effective Radiology services to the population of the

Western Isles 2 Diagnostic imaging equipment is used to carry out radiological examinations on patients and

reports are provided to referring clinicians The report assists the referrer in providing a diagnosis of the patientrsquos condition in order to decide on an effective course of treatment and care

3 The departmental clinical governance strategy ensures a high standard of care for patients undergoing radiological examination and promotes multidisciplinary team working

4 Provide an environment suitable for the training and education of student radiographers and work experience students on clinical placements

5 To work in accordance with the IR(ME)R regulations at all times

6 KEY RESULT AREAS

Clinical

1 Work as part of a team to ensure effective communication and delivery of care 2 Assist radiographers in moving and handling of patients to ensure a safe environment 3 Assisting patients with undressing and dressing Helping patients to the toilet 4 Inform the radiographers of patientrsquos arrival having checked the patientrsquos details first 5 Give preparation to the patients prior to their CT or ultrasound scan under the direction of the CT radiographers and

sonographers 6 Help to transfer patients from chairstrolleys to scanner bed 7 Act as a patient chaperone if required for the benefit and safety of patients and clinicians 8 Assist portering or nursing staff as required 9 Provide reassurance to patients by way of clear explanation as to the nature of an examination 10 Support the radiographic assistants to monitor stock levels for consumables and change laundry when required

Ensure clean gowns are available for patients at all times 11 Support the radiographic assistants to ensure the clinical rooms are kept clean and tidy and stocked with supplies 12 Support the radiographic assistants to maintain a clean and safe working environment for both patients and staff in

accordance with infection control policies 13 Liaise with fellow healthcare workers and referring clinicians to provide a high quality imaging service to patients 14 Observe Divisional policies in respect of patient care Health and Safety and Radiation Protection 15 Duties will depend on work load patient and radiographer requirements

Reception Duties

1 Administrative and clerical duties include answering the telephone filing and mail handling scheduling appointments and booking patients on attendance photocopying document shredding and assisting the other administrative staff when required

2 Organise attendance of inpatients under the direction of the Radiographers Work as part of a team to ensure effective communication and delivery of care

3 Competent in the use of RIS V11 (Radiology Information System) Competent to input new radiology requests on the system search patient history update patient demographics book current and future patient appointments scanning and emailing of request cards to offsite radiologists emailing reports to referrers and printing of patient reports Anticipate problems eg clashing appointments and take appropriate remedial action

4 Competent to deal with general PACS queries eg password expired incorrect and to know when to escalate queries to PACS administrators

5 Competent in the use of SCi store to look up radiology reports and blood results for patients awaiting CT scans 6 Ensure referrers are notified when results are available which includes daily maintenance of the completed

examination box and distributing clinical reports where necessary 7 Maintain patient confidentiality and adhere to Data Protection policies at all times 8 Assist in gathering information for audit

Educational

1 Participate in mandatory training and seek personal development under the guidance of the radiology manager 2 In house training will be provided to enhance skills in health care and IT

7a EQUIPMENT AND MACHINERY

1 Patient immobilisation devices eg Foam pads and sand bags 2 X-ray tubetable aid patients on and off of the x-ray table before and after examination 3 Fluoroscopic X-ray machinetable aid patients on and off of the fluoroscopic table before and

after examination 4 Move the x-ray tube or fluoroscopic machine when cleaning the x-ray room or in case of an

emergency 5 Ultrasound couches 6 Competent in the use of patient hoists Pat-Slides and all other manual handling equipment used

in the department 7 Patient trolleys and wheelchairs 8 Portable oxygen 9 Personal Computer

10 Office Equipment (Printer photocopier fax machine etc)

7b SYSTEMS

1 Input Patient information onto paper records and computerised Clinical systems to ensure compliance with statutory guidelines

2 Competent in the use of the Radiology Information System (RIS) RIS V11 for patient registration 3 Competent in the use of SCi store to look up radiology reports and blood results for patients

awaiting CT scans 4 Competent in the use of software programs such as Microsoft Word and Excel to create

documents and tables

5 Access the Internet and Board Intranet for relevant information for personal and professional development within statutory guidelines

6 Competent to access PACS to deal with general PACS queries eg password expired incorrect

7 Keep manual records if RIS system is down

8 ASSIGNMENT AND REVIEW OF WORK

1 Ultimately responsible to the Radiology Manager 2 Duties and responsibilities will be assigned by the radiology manager senior radiographers and

administrative staff and may be changed depending on the requirements of the service 3 The radiology manager senior radiographers and system administrator will delegate other non-

clinical tasks 4 Radiographers and administrative staff will be available to consult on a daily basis and provide

direct supervision and training when required

9 DECISIONS AND JUDGEMENTS

1 To use initiative and work independently when dealing with routine matters in area of work eg answering telephone enquiries and directing patients assessing stock and laundry levels and replenishing appropriately and assessing patientrsquos ability to undress for an examination and assisting them if necessary

2 Prioritise departmental duties appropriately depending on radiographer patient workload 3 Radiographers will be available for consultation when required to deal with matters that are not

routine 4 Knowledge amp understanding of the radiation protection guidelines ensuring patient staff and own

safety at all times 5 To be accountable for own actions

10 MOST CHALLENGINGDIFFICULT PARTS OF THE JOB

1 Ensuring personal safety and that of the patient with regards to radiation protection 2 Ensuring personal safety and that of the patient during lifting and handling procedures 3 Understanding the needs of individual members of staff and patients who may have

communication cognitive or mobility issues 4 Prioritising workload with demands coming from many areas of the department

11 COMMUNICATIONS AND RELATIONSHIPS

Patients 1 Provide routine information by explanation of procedures and listening to the patientrsquos

requirements in order to encourage compliance with the imaging process using tact and persuasive skills where appropriate

2 Provide assistance and reassurance to patients awaiting examinations 3 Often first line for dealing with frightened patients or patient complaints at the reception desk or

on the telephone 4 Ensure that the system of how results are obtained is fully understood by patients

RelativesCarers 1 Provide reassurance and receive information 2 Help radiographers to maintaining Radiation Protection

Radiography Staff (internalexternal)

1 Consult radiography or administrative staff for advice 2 Pass on information relating to patient transfer to colleagues

Medical StaffNurse Practitioners 1 Seek help and advice with patients in pain or who are immobile

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

1 JOB IDENTIFICATION

Job Title Radiography Student Helper AFC Grading Band 2 Responsible to Radiology Manager Department Radiology Job Reference No of Job Holders 1 Last Update 18052020

473

2 JOB PURPOSE

1 To assist radiographers and sonographers during x-ray and ultrasound examinations and provide

direct care to the patients

2 To carry out general duties such as reception desk duties patient chaperoning daily cleaning of clinical and non clinical areas in accordance with Infection Control guidelines

3 The post holder will comply with the IR(ME)R 2000 (Ionising radiation [medical exposure]

regulations) at all times

3 DIMENSIONS

Clinical areas General Department CT Scanning Ultrasound Non Clinical areas Front office Clinical activity Approx 13000 examinations per annum Clinical provision 24 hours a day 365 days a year Staff Responsibility Radiographers system administrators and other admin staff will direct the workload of the post holder depending on service needs Assist in the training and induction of a new member of staff and student radiographers

4 ORGANISATIONAL POSITION

NHS WI Radiology Directorate

Radiology Department Manager

Band 5

Radiographers x 2

Band 6

Radiographers X 4

Student Radiographers

Work placement students

Band 7 Sonographer Radiographers x 3

Band 4

Radiology Admin Assistant x 1

Band 2 Summer Helper

Summer Helper

Band 3 Radiographic Assistant x 3

5 ROLE OF DEPARTMENT

1 To provide a high quality efficient and effective Radiology services to the population of the

Western Isles 2 Diagnostic imaging equipment is used to carry out radiological examinations on patients and

reports are provided to referring clinicians The report assists the referrer in providing a diagnosis of the patientrsquos condition in order to decide on an effective course of treatment and care

3 The departmental clinical governance strategy ensures a high standard of care for patients undergoing radiological examination and promotes multidisciplinary team working

4 Provide an environment suitable for the training and education of student radiographers and work experience students on clinical placements

5 To work in accordance with the IR(ME)R regulations at all times

6 KEY RESULT AREAS

Clinical

1 Work as part of a team to ensure effective communication and delivery of care 2 Assist radiographers in moving and handling of patients to ensure a safe environment 3 Assisting patients with undressing and dressing Helping patients to the toilet 4 Inform the radiographers of patientrsquos arrival having checked the patientrsquos details first 5 Give preparation to the patients prior to their CT or ultrasound scan under the direction of the CT radiographers and

sonographers 6 Help to transfer patients from chairstrolleys to scanner bed 7 Act as a patient chaperone if required for the benefit and safety of patients and clinicians 8 Assist portering or nursing staff as required 9 Provide reassurance to patients by way of clear explanation as to the nature of an examination 10 Support the radiographic assistants to monitor stock levels for consumables and change laundry when required

Ensure clean gowns are available for patients at all times 11 Support the radiographic assistants to ensure the clinical rooms are kept clean and tidy and stocked with supplies 12 Support the radiographic assistants to maintain a clean and safe working environment for both patients and staff in

accordance with infection control policies 13 Liaise with fellow healthcare workers and referring clinicians to provide a high quality imaging service to patients 14 Observe Divisional policies in respect of patient care Health and Safety and Radiation Protection 15 Duties will depend on work load patient and radiographer requirements

Reception Duties

1 Administrative and clerical duties include answering the telephone filing and mail handling scheduling appointments and booking patients on attendance photocopying document shredding and assisting the other administrative staff when required

2 Organise attendance of inpatients under the direction of the Radiographers Work as part of a team to ensure effective communication and delivery of care

3 Competent in the use of RIS V11 (Radiology Information System) Competent to input new radiology requests on the system search patient history update patient demographics book current and future patient appointments scanning and emailing of request cards to offsite radiologists emailing reports to referrers and printing of patient reports Anticipate problems eg clashing appointments and take appropriate remedial action

4 Competent to deal with general PACS queries eg password expired incorrect and to know when to escalate queries to PACS administrators

5 Competent in the use of SCi store to look up radiology reports and blood results for patients awaiting CT scans 6 Ensure referrers are notified when results are available which includes daily maintenance of the completed

examination box and distributing clinical reports where necessary 7 Maintain patient confidentiality and adhere to Data Protection policies at all times 8 Assist in gathering information for audit

Educational

1 Participate in mandatory training and seek personal development under the guidance of the radiology manager 2 In house training will be provided to enhance skills in health care and IT

7a EQUIPMENT AND MACHINERY

1 Patient immobilisation devices eg Foam pads and sand bags 2 X-ray tubetable aid patients on and off of the x-ray table before and after examination 3 Fluoroscopic X-ray machinetable aid patients on and off of the fluoroscopic table before and

after examination 4 Move the x-ray tube or fluoroscopic machine when cleaning the x-ray room or in case of an

emergency 5 Ultrasound couches 6 Competent in the use of patient hoists Pat-Slides and all other manual handling equipment used

in the department 7 Patient trolleys and wheelchairs 8 Portable oxygen 9 Personal Computer

10 Office Equipment (Printer photocopier fax machine etc)

7b SYSTEMS

1 Input Patient information onto paper records and computerised Clinical systems to ensure compliance with statutory guidelines

2 Competent in the use of the Radiology Information System (RIS) RIS V11 for patient registration 3 Competent in the use of SCi store to look up radiology reports and blood results for patients

awaiting CT scans 4 Competent in the use of software programs such as Microsoft Word and Excel to create

documents and tables

5 Access the Internet and Board Intranet for relevant information for personal and professional development within statutory guidelines

6 Competent to access PACS to deal with general PACS queries eg password expired incorrect

7 Keep manual records if RIS system is down

8 ASSIGNMENT AND REVIEW OF WORK

1 Ultimately responsible to the Radiology Manager 2 Duties and responsibilities will be assigned by the radiology manager senior radiographers and

administrative staff and may be changed depending on the requirements of the service 3 The radiology manager senior radiographers and system administrator will delegate other non-

clinical tasks 4 Radiographers and administrative staff will be available to consult on a daily basis and provide

direct supervision and training when required

9 DECISIONS AND JUDGEMENTS

1 To use initiative and work independently when dealing with routine matters in area of work eg answering telephone enquiries and directing patients assessing stock and laundry levels and replenishing appropriately and assessing patientrsquos ability to undress for an examination and assisting them if necessary

2 Prioritise departmental duties appropriately depending on radiographer patient workload 3 Radiographers will be available for consultation when required to deal with matters that are not

routine 4 Knowledge amp understanding of the radiation protection guidelines ensuring patient staff and own

safety at all times 5 To be accountable for own actions

10 MOST CHALLENGINGDIFFICULT PARTS OF THE JOB

1 Ensuring personal safety and that of the patient with regards to radiation protection 2 Ensuring personal safety and that of the patient during lifting and handling procedures 3 Understanding the needs of individual members of staff and patients who may have

communication cognitive or mobility issues 4 Prioritising workload with demands coming from many areas of the department

11 COMMUNICATIONS AND RELATIONSHIPS

Patients 1 Provide routine information by explanation of procedures and listening to the patientrsquos

requirements in order to encourage compliance with the imaging process using tact and persuasive skills where appropriate

2 Provide assistance and reassurance to patients awaiting examinations 3 Often first line for dealing with frightened patients or patient complaints at the reception desk or

on the telephone 4 Ensure that the system of how results are obtained is fully understood by patients

RelativesCarers 1 Provide reassurance and receive information 2 Help radiographers to maintaining Radiation Protection

Radiography Staff (internalexternal)

1 Consult radiography or administrative staff for advice 2 Pass on information relating to patient transfer to colleagues

Medical StaffNurse Practitioners 1 Seek help and advice with patients in pain or who are immobile

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

4 ORGANISATIONAL POSITION

NHS WI Radiology Directorate

Radiology Department Manager

Band 5

Radiographers x 2

Band 6

Radiographers X 4

Student Radiographers

Work placement students

Band 7 Sonographer Radiographers x 3

Band 4

Radiology Admin Assistant x 1

Band 2 Summer Helper

Summer Helper

Band 3 Radiographic Assistant x 3

5 ROLE OF DEPARTMENT

1 To provide a high quality efficient and effective Radiology services to the population of the

Western Isles 2 Diagnostic imaging equipment is used to carry out radiological examinations on patients and

reports are provided to referring clinicians The report assists the referrer in providing a diagnosis of the patientrsquos condition in order to decide on an effective course of treatment and care

3 The departmental clinical governance strategy ensures a high standard of care for patients undergoing radiological examination and promotes multidisciplinary team working

4 Provide an environment suitable for the training and education of student radiographers and work experience students on clinical placements

5 To work in accordance with the IR(ME)R regulations at all times

6 KEY RESULT AREAS

Clinical

1 Work as part of a team to ensure effective communication and delivery of care 2 Assist radiographers in moving and handling of patients to ensure a safe environment 3 Assisting patients with undressing and dressing Helping patients to the toilet 4 Inform the radiographers of patientrsquos arrival having checked the patientrsquos details first 5 Give preparation to the patients prior to their CT or ultrasound scan under the direction of the CT radiographers and

sonographers 6 Help to transfer patients from chairstrolleys to scanner bed 7 Act as a patient chaperone if required for the benefit and safety of patients and clinicians 8 Assist portering or nursing staff as required 9 Provide reassurance to patients by way of clear explanation as to the nature of an examination 10 Support the radiographic assistants to monitor stock levels for consumables and change laundry when required

Ensure clean gowns are available for patients at all times 11 Support the radiographic assistants to ensure the clinical rooms are kept clean and tidy and stocked with supplies 12 Support the radiographic assistants to maintain a clean and safe working environment for both patients and staff in

accordance with infection control policies 13 Liaise with fellow healthcare workers and referring clinicians to provide a high quality imaging service to patients 14 Observe Divisional policies in respect of patient care Health and Safety and Radiation Protection 15 Duties will depend on work load patient and radiographer requirements

Reception Duties

1 Administrative and clerical duties include answering the telephone filing and mail handling scheduling appointments and booking patients on attendance photocopying document shredding and assisting the other administrative staff when required

2 Organise attendance of inpatients under the direction of the Radiographers Work as part of a team to ensure effective communication and delivery of care

3 Competent in the use of RIS V11 (Radiology Information System) Competent to input new radiology requests on the system search patient history update patient demographics book current and future patient appointments scanning and emailing of request cards to offsite radiologists emailing reports to referrers and printing of patient reports Anticipate problems eg clashing appointments and take appropriate remedial action

4 Competent to deal with general PACS queries eg password expired incorrect and to know when to escalate queries to PACS administrators

5 Competent in the use of SCi store to look up radiology reports and blood results for patients awaiting CT scans 6 Ensure referrers are notified when results are available which includes daily maintenance of the completed

examination box and distributing clinical reports where necessary 7 Maintain patient confidentiality and adhere to Data Protection policies at all times 8 Assist in gathering information for audit

Educational

1 Participate in mandatory training and seek personal development under the guidance of the radiology manager 2 In house training will be provided to enhance skills in health care and IT

7a EQUIPMENT AND MACHINERY

1 Patient immobilisation devices eg Foam pads and sand bags 2 X-ray tubetable aid patients on and off of the x-ray table before and after examination 3 Fluoroscopic X-ray machinetable aid patients on and off of the fluoroscopic table before and

after examination 4 Move the x-ray tube or fluoroscopic machine when cleaning the x-ray room or in case of an

emergency 5 Ultrasound couches 6 Competent in the use of patient hoists Pat-Slides and all other manual handling equipment used

in the department 7 Patient trolleys and wheelchairs 8 Portable oxygen 9 Personal Computer

10 Office Equipment (Printer photocopier fax machine etc)

7b SYSTEMS

1 Input Patient information onto paper records and computerised Clinical systems to ensure compliance with statutory guidelines

2 Competent in the use of the Radiology Information System (RIS) RIS V11 for patient registration 3 Competent in the use of SCi store to look up radiology reports and blood results for patients

awaiting CT scans 4 Competent in the use of software programs such as Microsoft Word and Excel to create

documents and tables

5 Access the Internet and Board Intranet for relevant information for personal and professional development within statutory guidelines

6 Competent to access PACS to deal with general PACS queries eg password expired incorrect

7 Keep manual records if RIS system is down

8 ASSIGNMENT AND REVIEW OF WORK

1 Ultimately responsible to the Radiology Manager 2 Duties and responsibilities will be assigned by the radiology manager senior radiographers and

administrative staff and may be changed depending on the requirements of the service 3 The radiology manager senior radiographers and system administrator will delegate other non-

clinical tasks 4 Radiographers and administrative staff will be available to consult on a daily basis and provide

direct supervision and training when required

9 DECISIONS AND JUDGEMENTS

1 To use initiative and work independently when dealing with routine matters in area of work eg answering telephone enquiries and directing patients assessing stock and laundry levels and replenishing appropriately and assessing patientrsquos ability to undress for an examination and assisting them if necessary

2 Prioritise departmental duties appropriately depending on radiographer patient workload 3 Radiographers will be available for consultation when required to deal with matters that are not

routine 4 Knowledge amp understanding of the radiation protection guidelines ensuring patient staff and own

safety at all times 5 To be accountable for own actions

10 MOST CHALLENGINGDIFFICULT PARTS OF THE JOB

1 Ensuring personal safety and that of the patient with regards to radiation protection 2 Ensuring personal safety and that of the patient during lifting and handling procedures 3 Understanding the needs of individual members of staff and patients who may have

communication cognitive or mobility issues 4 Prioritising workload with demands coming from many areas of the department

11 COMMUNICATIONS AND RELATIONSHIPS

Patients 1 Provide routine information by explanation of procedures and listening to the patientrsquos

requirements in order to encourage compliance with the imaging process using tact and persuasive skills where appropriate

2 Provide assistance and reassurance to patients awaiting examinations 3 Often first line for dealing with frightened patients or patient complaints at the reception desk or

on the telephone 4 Ensure that the system of how results are obtained is fully understood by patients

RelativesCarers 1 Provide reassurance and receive information 2 Help radiographers to maintaining Radiation Protection

Radiography Staff (internalexternal)

1 Consult radiography or administrative staff for advice 2 Pass on information relating to patient transfer to colleagues

Medical StaffNurse Practitioners 1 Seek help and advice with patients in pain or who are immobile

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

5 ROLE OF DEPARTMENT

1 To provide a high quality efficient and effective Radiology services to the population of the

Western Isles 2 Diagnostic imaging equipment is used to carry out radiological examinations on patients and

reports are provided to referring clinicians The report assists the referrer in providing a diagnosis of the patientrsquos condition in order to decide on an effective course of treatment and care

3 The departmental clinical governance strategy ensures a high standard of care for patients undergoing radiological examination and promotes multidisciplinary team working

4 Provide an environment suitable for the training and education of student radiographers and work experience students on clinical placements

5 To work in accordance with the IR(ME)R regulations at all times

6 KEY RESULT AREAS

Clinical

1 Work as part of a team to ensure effective communication and delivery of care 2 Assist radiographers in moving and handling of patients to ensure a safe environment 3 Assisting patients with undressing and dressing Helping patients to the toilet 4 Inform the radiographers of patientrsquos arrival having checked the patientrsquos details first 5 Give preparation to the patients prior to their CT or ultrasound scan under the direction of the CT radiographers and

sonographers 6 Help to transfer patients from chairstrolleys to scanner bed 7 Act as a patient chaperone if required for the benefit and safety of patients and clinicians 8 Assist portering or nursing staff as required 9 Provide reassurance to patients by way of clear explanation as to the nature of an examination 10 Support the radiographic assistants to monitor stock levels for consumables and change laundry when required

Ensure clean gowns are available for patients at all times 11 Support the radiographic assistants to ensure the clinical rooms are kept clean and tidy and stocked with supplies 12 Support the radiographic assistants to maintain a clean and safe working environment for both patients and staff in

accordance with infection control policies 13 Liaise with fellow healthcare workers and referring clinicians to provide a high quality imaging service to patients 14 Observe Divisional policies in respect of patient care Health and Safety and Radiation Protection 15 Duties will depend on work load patient and radiographer requirements

Reception Duties

1 Administrative and clerical duties include answering the telephone filing and mail handling scheduling appointments and booking patients on attendance photocopying document shredding and assisting the other administrative staff when required

2 Organise attendance of inpatients under the direction of the Radiographers Work as part of a team to ensure effective communication and delivery of care

3 Competent in the use of RIS V11 (Radiology Information System) Competent to input new radiology requests on the system search patient history update patient demographics book current and future patient appointments scanning and emailing of request cards to offsite radiologists emailing reports to referrers and printing of patient reports Anticipate problems eg clashing appointments and take appropriate remedial action

4 Competent to deal with general PACS queries eg password expired incorrect and to know when to escalate queries to PACS administrators

5 Competent in the use of SCi store to look up radiology reports and blood results for patients awaiting CT scans 6 Ensure referrers are notified when results are available which includes daily maintenance of the completed

examination box and distributing clinical reports where necessary 7 Maintain patient confidentiality and adhere to Data Protection policies at all times 8 Assist in gathering information for audit

Educational

1 Participate in mandatory training and seek personal development under the guidance of the radiology manager 2 In house training will be provided to enhance skills in health care and IT

7a EQUIPMENT AND MACHINERY

1 Patient immobilisation devices eg Foam pads and sand bags 2 X-ray tubetable aid patients on and off of the x-ray table before and after examination 3 Fluoroscopic X-ray machinetable aid patients on and off of the fluoroscopic table before and

after examination 4 Move the x-ray tube or fluoroscopic machine when cleaning the x-ray room or in case of an

emergency 5 Ultrasound couches 6 Competent in the use of patient hoists Pat-Slides and all other manual handling equipment used

in the department 7 Patient trolleys and wheelchairs 8 Portable oxygen 9 Personal Computer

10 Office Equipment (Printer photocopier fax machine etc)

7b SYSTEMS

1 Input Patient information onto paper records and computerised Clinical systems to ensure compliance with statutory guidelines

2 Competent in the use of the Radiology Information System (RIS) RIS V11 for patient registration 3 Competent in the use of SCi store to look up radiology reports and blood results for patients

awaiting CT scans 4 Competent in the use of software programs such as Microsoft Word and Excel to create

documents and tables

5 Access the Internet and Board Intranet for relevant information for personal and professional development within statutory guidelines

6 Competent to access PACS to deal with general PACS queries eg password expired incorrect

7 Keep manual records if RIS system is down

8 ASSIGNMENT AND REVIEW OF WORK

1 Ultimately responsible to the Radiology Manager 2 Duties and responsibilities will be assigned by the radiology manager senior radiographers and

administrative staff and may be changed depending on the requirements of the service 3 The radiology manager senior radiographers and system administrator will delegate other non-

clinical tasks 4 Radiographers and administrative staff will be available to consult on a daily basis and provide

direct supervision and training when required

9 DECISIONS AND JUDGEMENTS

1 To use initiative and work independently when dealing with routine matters in area of work eg answering telephone enquiries and directing patients assessing stock and laundry levels and replenishing appropriately and assessing patientrsquos ability to undress for an examination and assisting them if necessary

2 Prioritise departmental duties appropriately depending on radiographer patient workload 3 Radiographers will be available for consultation when required to deal with matters that are not

routine 4 Knowledge amp understanding of the radiation protection guidelines ensuring patient staff and own

safety at all times 5 To be accountable for own actions

10 MOST CHALLENGINGDIFFICULT PARTS OF THE JOB

1 Ensuring personal safety and that of the patient with regards to radiation protection 2 Ensuring personal safety and that of the patient during lifting and handling procedures 3 Understanding the needs of individual members of staff and patients who may have

communication cognitive or mobility issues 4 Prioritising workload with demands coming from many areas of the department

11 COMMUNICATIONS AND RELATIONSHIPS

Patients 1 Provide routine information by explanation of procedures and listening to the patientrsquos

requirements in order to encourage compliance with the imaging process using tact and persuasive skills where appropriate

2 Provide assistance and reassurance to patients awaiting examinations 3 Often first line for dealing with frightened patients or patient complaints at the reception desk or

on the telephone 4 Ensure that the system of how results are obtained is fully understood by patients

RelativesCarers 1 Provide reassurance and receive information 2 Help radiographers to maintaining Radiation Protection

Radiography Staff (internalexternal)

1 Consult radiography or administrative staff for advice 2 Pass on information relating to patient transfer to colleagues

Medical StaffNurse Practitioners 1 Seek help and advice with patients in pain or who are immobile

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

Reception Duties

1 Administrative and clerical duties include answering the telephone filing and mail handling scheduling appointments and booking patients on attendance photocopying document shredding and assisting the other administrative staff when required

2 Organise attendance of inpatients under the direction of the Radiographers Work as part of a team to ensure effective communication and delivery of care

3 Competent in the use of RIS V11 (Radiology Information System) Competent to input new radiology requests on the system search patient history update patient demographics book current and future patient appointments scanning and emailing of request cards to offsite radiologists emailing reports to referrers and printing of patient reports Anticipate problems eg clashing appointments and take appropriate remedial action

4 Competent to deal with general PACS queries eg password expired incorrect and to know when to escalate queries to PACS administrators

5 Competent in the use of SCi store to look up radiology reports and blood results for patients awaiting CT scans 6 Ensure referrers are notified when results are available which includes daily maintenance of the completed

examination box and distributing clinical reports where necessary 7 Maintain patient confidentiality and adhere to Data Protection policies at all times 8 Assist in gathering information for audit

Educational

1 Participate in mandatory training and seek personal development under the guidance of the radiology manager 2 In house training will be provided to enhance skills in health care and IT

7a EQUIPMENT AND MACHINERY

1 Patient immobilisation devices eg Foam pads and sand bags 2 X-ray tubetable aid patients on and off of the x-ray table before and after examination 3 Fluoroscopic X-ray machinetable aid patients on and off of the fluoroscopic table before and

after examination 4 Move the x-ray tube or fluoroscopic machine when cleaning the x-ray room or in case of an

emergency 5 Ultrasound couches 6 Competent in the use of patient hoists Pat-Slides and all other manual handling equipment used

in the department 7 Patient trolleys and wheelchairs 8 Portable oxygen 9 Personal Computer

10 Office Equipment (Printer photocopier fax machine etc)

7b SYSTEMS

1 Input Patient information onto paper records and computerised Clinical systems to ensure compliance with statutory guidelines

2 Competent in the use of the Radiology Information System (RIS) RIS V11 for patient registration 3 Competent in the use of SCi store to look up radiology reports and blood results for patients

awaiting CT scans 4 Competent in the use of software programs such as Microsoft Word and Excel to create

documents and tables

5 Access the Internet and Board Intranet for relevant information for personal and professional development within statutory guidelines

6 Competent to access PACS to deal with general PACS queries eg password expired incorrect

7 Keep manual records if RIS system is down

8 ASSIGNMENT AND REVIEW OF WORK

1 Ultimately responsible to the Radiology Manager 2 Duties and responsibilities will be assigned by the radiology manager senior radiographers and

administrative staff and may be changed depending on the requirements of the service 3 The radiology manager senior radiographers and system administrator will delegate other non-

clinical tasks 4 Radiographers and administrative staff will be available to consult on a daily basis and provide

direct supervision and training when required

9 DECISIONS AND JUDGEMENTS

1 To use initiative and work independently when dealing with routine matters in area of work eg answering telephone enquiries and directing patients assessing stock and laundry levels and replenishing appropriately and assessing patientrsquos ability to undress for an examination and assisting them if necessary

2 Prioritise departmental duties appropriately depending on radiographer patient workload 3 Radiographers will be available for consultation when required to deal with matters that are not

routine 4 Knowledge amp understanding of the radiation protection guidelines ensuring patient staff and own

safety at all times 5 To be accountable for own actions

10 MOST CHALLENGINGDIFFICULT PARTS OF THE JOB

1 Ensuring personal safety and that of the patient with regards to radiation protection 2 Ensuring personal safety and that of the patient during lifting and handling procedures 3 Understanding the needs of individual members of staff and patients who may have

communication cognitive or mobility issues 4 Prioritising workload with demands coming from many areas of the department

11 COMMUNICATIONS AND RELATIONSHIPS

Patients 1 Provide routine information by explanation of procedures and listening to the patientrsquos

requirements in order to encourage compliance with the imaging process using tact and persuasive skills where appropriate

2 Provide assistance and reassurance to patients awaiting examinations 3 Often first line for dealing with frightened patients or patient complaints at the reception desk or

on the telephone 4 Ensure that the system of how results are obtained is fully understood by patients

RelativesCarers 1 Provide reassurance and receive information 2 Help radiographers to maintaining Radiation Protection

Radiography Staff (internalexternal)

1 Consult radiography or administrative staff for advice 2 Pass on information relating to patient transfer to colleagues

Medical StaffNurse Practitioners 1 Seek help and advice with patients in pain or who are immobile

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

10 Office Equipment (Printer photocopier fax machine etc)

7b SYSTEMS

1 Input Patient information onto paper records and computerised Clinical systems to ensure compliance with statutory guidelines

2 Competent in the use of the Radiology Information System (RIS) RIS V11 for patient registration 3 Competent in the use of SCi store to look up radiology reports and blood results for patients

awaiting CT scans 4 Competent in the use of software programs such as Microsoft Word and Excel to create

documents and tables

5 Access the Internet and Board Intranet for relevant information for personal and professional development within statutory guidelines

6 Competent to access PACS to deal with general PACS queries eg password expired incorrect

7 Keep manual records if RIS system is down

8 ASSIGNMENT AND REVIEW OF WORK

1 Ultimately responsible to the Radiology Manager 2 Duties and responsibilities will be assigned by the radiology manager senior radiographers and

administrative staff and may be changed depending on the requirements of the service 3 The radiology manager senior radiographers and system administrator will delegate other non-

clinical tasks 4 Radiographers and administrative staff will be available to consult on a daily basis and provide

direct supervision and training when required

9 DECISIONS AND JUDGEMENTS

1 To use initiative and work independently when dealing with routine matters in area of work eg answering telephone enquiries and directing patients assessing stock and laundry levels and replenishing appropriately and assessing patientrsquos ability to undress for an examination and assisting them if necessary

2 Prioritise departmental duties appropriately depending on radiographer patient workload 3 Radiographers will be available for consultation when required to deal with matters that are not

routine 4 Knowledge amp understanding of the radiation protection guidelines ensuring patient staff and own

safety at all times 5 To be accountable for own actions

10 MOST CHALLENGINGDIFFICULT PARTS OF THE JOB

1 Ensuring personal safety and that of the patient with regards to radiation protection 2 Ensuring personal safety and that of the patient during lifting and handling procedures 3 Understanding the needs of individual members of staff and patients who may have

communication cognitive or mobility issues 4 Prioritising workload with demands coming from many areas of the department

11 COMMUNICATIONS AND RELATIONSHIPS

Patients 1 Provide routine information by explanation of procedures and listening to the patientrsquos

requirements in order to encourage compliance with the imaging process using tact and persuasive skills where appropriate

2 Provide assistance and reassurance to patients awaiting examinations 3 Often first line for dealing with frightened patients or patient complaints at the reception desk or

on the telephone 4 Ensure that the system of how results are obtained is fully understood by patients

RelativesCarers 1 Provide reassurance and receive information 2 Help radiographers to maintaining Radiation Protection

Radiography Staff (internalexternal)

1 Consult radiography or administrative staff for advice 2 Pass on information relating to patient transfer to colleagues

Medical StaffNurse Practitioners 1 Seek help and advice with patients in pain or who are immobile

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

routine 4 Knowledge amp understanding of the radiation protection guidelines ensuring patient staff and own

safety at all times 5 To be accountable for own actions

10 MOST CHALLENGINGDIFFICULT PARTS OF THE JOB

1 Ensuring personal safety and that of the patient with regards to radiation protection 2 Ensuring personal safety and that of the patient during lifting and handling procedures 3 Understanding the needs of individual members of staff and patients who may have

communication cognitive or mobility issues 4 Prioritising workload with demands coming from many areas of the department

11 COMMUNICATIONS AND RELATIONSHIPS

Patients 1 Provide routine information by explanation of procedures and listening to the patientrsquos

requirements in order to encourage compliance with the imaging process using tact and persuasive skills where appropriate

2 Provide assistance and reassurance to patients awaiting examinations 3 Often first line for dealing with frightened patients or patient complaints at the reception desk or

on the telephone 4 Ensure that the system of how results are obtained is fully understood by patients

RelativesCarers 1 Provide reassurance and receive information 2 Help radiographers to maintaining Radiation Protection

Radiography Staff (internalexternal)

1 Consult radiography or administrative staff for advice 2 Pass on information relating to patient transfer to colleagues

Medical StaffNurse Practitioners 1 Seek help and advice with patients in pain or who are immobile

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

12 PHYSICAL MENTAL EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB

Physical Skills

1 Provide physical assistance to patients requiring changing into gowns often with disabilities and

an inability to communicate

2 Assist Radiographers in the positioning of patients when required 3 Possess standard keyboard skills for the entry of data into the RIS PACS or using Word and Excel

Physical Demands

1 The majority of the working day is spent standing and walking and bending to assist patients

2 Regularly changing mattress sheets involves bending and lifting

3 Frequent transfer of patients from trolleys beds and chairs onto CT and x-ray beds requires the

use of safe lifting and handling skills using mechanical aids when required

4 Frequent periods of sitting undertaking reception duties and inputting data into the RIS

Mental Demands

1 Frequent periods of intense concentration when undertaking administrative duties at the

reception desk including answering the telephone

2 Helping anxious patients feel at ease for radiographic examination

3 Use caring and diplomatic skills when assessing a patientrsquos needs prior to examination

4 Balancing the varied demands of the job within the time constraints of the position

Emotional Demands

1 Provide assistance and care to terminally ill patients awaiting radiological examinations

2 Assist radiographers dealing with critically injured patients

3 Dealing with angry or distressed callers on the telephone

Working Conditions

1 Occasional exposure to unpleasant odours and bodily fluids throughout the day 2 Moving from cold air conditioned areas to hot and conditions in the working areas 3 Working constantly in artificial lighting with little or no natural daylight 4 Frequent use of VDU 5 Exposure to verbal abuse from some patients 6 A risk of physical abuse from patients who may be confused disorientated etc 7 Possible exposure to patients which may have infectious diseases eg HIV Hepatitis MRSA

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

cDiff 8 Occasional dealings with clinical waste and soiled linen

13 KNOWLEDGE TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB

1 No formal qualifications are required but the post holder must have good written and verbal

communication skills 2 Undergraduate experience in a range of radiological investigations 3 Ability to follow instructions and a willingness to learn 4 Team Worker 5 An enthusiastic and caring nature 6 Flexible approach to work 7 Ability to work on own initiative

14 JOB DESCRIPTION AGREEMENT

A separate job description will need to be signed off by each jobholder to whom

the job description applies

Job Holderrsquos Signature Head of Department Signature Review Date

Date Date

PERSON SPECIFICATION Job Title Radiography Student Helper (3 month summer post) AFC Band 2 Department Radiology Location Western Isles Hospital Stornoway

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE Undergraduate experience in a range of radiological investigations

Ability to work independently as well as part of a team

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Currently studying for Bachelor of Science in Diagnostic Radiography or equivalent

Evidence of ongoing professional development

KNOWLEDGE AND SKILLS

Familiarity with all forms of general radiography Good communication skills Ability to prioritise and good time management

Exposure to imaging techniques and modalities

DISPOSITION Ability to work in a pressurised acute environment Flexible to meet the changing needs of the service

Demonstrable awareness of the issues of healthcare service delivery in a remote and rural environment

OTHER

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

The Western Isles also known as the Outer Hebrides are a chain of islands

which lie 55km off the west coast of Scotland The islands have a population of around twenty-seven thousand people

Those who enjoy outdoor activities will find that the islands

have a lot to offer Outdoor pursuits such as horse riding hiking and fishing are popular as are water sports such as

canoeing surfing and kayaking Further information about outdoor and sporting activities can be found on

the Outer Hebrides Tourism Information website

The local Council website provides information regarding schools jobs bus timetables and

opening times of the leisure centre

The Board works in partnership with Hebridean Housing Partnership (HHP) which means that Key Worker Status

will form part of their Housing Allocation Policy For more information please visit the HHP website

If you have any specific queries regarding your move please do not

hesitate to contact your Line Manager who will do their best to answer them

Links

visitouterhebridescouk welovestornowaycom hebrides-newscom hebrideanhousingcouk

cne-siargovuk

The Western Isles Health Board employs over one thousand members of staff excluding GPs and Dentists There are three main hospitals situated in the Western Isles StornowaymdashWestern Isles Hospital (Ospadal nan Eilean Siar) BenbeculamdashUist and Barra Hospital (Ospadal Uibhist agus Bharraigh) BarramdashSt Brendanrsquos Hospital There are a number of GP and Dental Practices

across the Western Isles Community nursing services operate out of general practice premises and at community offices in key locations There are only two medical practices in Stornoway the Broadbay Medical Practice on Francis Street (tel 01851 703588) and the Group Practice on Springfield Road (tel 01851 703145) Both have a pharmacy attached to the practice for the dispensing of prescriptions The latest information about the Boardrsquos response to the COVID-19 pandemic can be

found on the Boardrsquos dedicated website

About NHS Western Isles

Web wihbscotnhsuk

Web coronaviruswinhsscot

The islands are accessible from mainland Scotland by ferry or by plane (please note that both services can be affected in the winter) There are three airports on the Western Isles Stornoway Airport Benbecula Airport and Barra Airport The following destinations can be reached from these airports Stornoway AirportmdashBenbecula Edinburgh Glasgow Inverness Manchester Benbecula AirportmdashGlasgow Inverness Stornoway

Barra AirportmdashGlasgow All flights to and from the Western Isles are operated by Loganair If you live in the Highlands and Islands region of Scotland you can apply for cheaper air travel through the Air Discount Scheme Further information on the discounts available can be obtained via the Air Discount Scheme website There are nine ferry ports operating in the Western Isles Routes run between the islands as well as to and from the mainland All routes are operated by Calmac Further information on the individual routes including timetables and prices can be obtained via the Calmac website

Transport Information

Links

Ferry Travel Air Travel calmaccouk loganaircouk Car Hire Air Discount Scheme carhire-hebridescouk airdiscountschemecom lewis-car-rentalcom