r2.0 v3 - radio quebec

Multi-mode Advanced Radio PDC7 Series

Configuration Guide

R2.0_V3.0

Copyright Information

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product names. All other trademarks and/or product names that may be used in this manual are properties of their

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computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication,

any rights to the purchaser regarding Hytera's computer programs. Hytera's computer programs may not be

copied, modified, distributed, decompiled, or reverse-engineered in any manner without the prior written consent

of Hytera.

Disclaimer

Hytera endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or

reliability is given. All the specifications and designs are subject to change without notice due to continuous

technological development. No part of this manual shall be copied, modified, translated, or distributed in any

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If you have any suggestions or would like to receive more information, please visit our website at:

http://www.hytera.com.

http://www.hytera.com/

Configuration Guide Contents

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Contents Documentation Information ................................................................................................................................... 1

1. Overview ............................................................................................................................................................... 4

2. Resource Preparation .......................................................................................................................................... 5

2.1 Smart MDM ..................................................................................................................................................... 5

2.1.1 Preparations .......................................................................................................................................... 5

2.1.2 Software Installation ............................................................................................................................. 5

2.1.3 Asset Preparations ................................................................................................................................. 6

2.2 Connect Radio ............................................................................................................................................... 17

3. Radio Programming .......................................................................................................................................... 19

3.1 Log in to Smart MDM Admin Client ............................................................................................................ 19

3.2 New Template ................................................................................................................................................ 19

3.3 Programming ................................................................................................................................................. 23

3.4 Check the Programming Result ..................................................................................................................... 26

4. Feature Configuration ....................................................................................................................................... 27

4.1 Broadband ...................................................................................................................................................... 27

4.1.1 APN .................................................................................................................................................... 27

4.2 Conventional Mode ....................................................................................................................................... 29

4.2.1 Data Preparation ................................................................................................................................. 29

4.2.2 Basic Configuration ............................................................................................................................ 29

4.2.3 Mobility Management ........................................................................................................................ 32

4.2.4 Voice Service ...................................................................................................................................... 38

4.2.5 Data Service ........................................................................................................................................ 43

4.2.6 Security ............................................................................................................................................... 44

4.2.7 Analog Services .................................................................................................................................. 52

4.2.8 Positioning .......................................................................................................................................... 54

4.3 Trunking Mode .............................................................................................................................................. 57

4.3.1 Data Preparation ................................................................................................................................. 57

4.3.2 Basic Configuration ............................................................................................................................ 57

4.3.3 Voice Service ...................................................................................................................................... 63

4.3.4 Message Service ................................................................................................................................. 65

4.3.5 Emergency Call................................................................................................................................... 66

4.3.6 Security ............................................................................................................................................... 68

4.3.7 Positioning .......................................................................................................................................... 73

5. Application Management .................................................................................................................................. 76

5.1 Overview ....................................................................................................................................................... 76

5.2 Install/Uninstall App by Smart MDM ........................................................................................................... 76

5.2.1 Preparations ........................................................................................................................................ 76

Contents Configuration Guide

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5.2.2 Upload App ......................................................................................................................................... 77

5.2.3 Install App ........................................................................................................................................... 77

5.2.4 Uninstall App ...................................................................................................................................... 81

5.3 Install/Uninstall App on Radio ...................................................................................................................... 83

5.3.1 Configure Install/Uninstall App Permission ....................................................................................... 83

5.3.2 Install App ........................................................................................................................................... 88

5.3.3 Uninstall App ...................................................................................................................................... 88

6. Key Management ............................................................................................................................................... 90

6.1 Operation Flow .............................................................................................................................................. 90

6.2 Preparations ................................................................................................................................................... 90

6.3 Generate Key Application Form .................................................................................................................... 90

6.4 Add Keys ....................................................................................................................................................... 92

6.5 Generate Key Pack ........................................................................................................................................ 93

6.6 Upload and Push Key .................................................................................................................................... 95

6.7 Check the Push Result ................................................................................................................................... 99

7. Paid Feature License ....................................................................................................................................... 101

8. Appendix........................................................................................................................................................... 104

8.1 Radio Management by Smart MDM Lite .................................................................................................... 104

8.1.1 Resource Preparation ........................................................................................................................ 104

8.1.2 Radio Programming .......................................................................................................................... 105

8.1.3 Application Management .................................................................................................................. 107

8.1.4 Key Management .............................................................................................................................. 108

8.1.5 Paid Feature License ..........................................................................................................................110

8.2 Troubleshooting ........................................................................................................................................... 112

8.2.1 Warning Prompt in Radio ..................................................................................................................112

8.2.2 Warning Prompt in Smart MDM .......................................................................................................114

Abbreviations ....................................................................................................................................................... 116

Configuration Guide Documentation Information

1

Documentation Information

This document introduces how to configure PDC760 through SMART MDM.

Conventions

Icons

Icon Description

Tip Indicates information that can help you make better use of your product.

Note Indicates references that can further describe the related topics.

Caution Indicates situations that could cause data loss or equipment damage.

Warning Indicates situations that could cause minor personal injury.

Danger Indicates situations that could cause major personal injury or even death.

Notations

Format Description Example

Boldface

Text in boldface denotes the name of a

hardware or software button, dialogue, tab,

window, menu, and multi-level menu.

Press the PTT key

The Configuration window pops up.

To configure this parameter, go to

Common -> Basic Setting.

-> The symbol directs you to access a multi-

level menu.

Go to File -> New

Revision History

Version Release Date Description

R2.0_V3.0 2018-07

Added the following sections:

2.1.3.4 Add Admin Station

4.2.3.1 Scan

4.2.4.5 Priority Interrupt

Documentation Information Configuration Guide

2


4.2.5.2 Clarity Transmission

4.2.6.2 Over the Air Encryption

4.2.6.3 Man Down

4.2.6.4 Lone Worker

4.2.8 Positioning


4.3.6.3 Man Down

4.3.6.4 Lone Worker

4.3.7 Positioning

Modified the following:

Log in to the Admin Client in section 2.1.3.1 Log in to

Smart MDM Admin Client.

Log in to IDS in section 2.1.3.5 Add IDS Station.

Added installing app via wired mode in section 5.2.3

Install App.

Added batch uninstalling app in section 5.2.4 Uninstall

App.

Added pushing key via wired mode in section 6.6 Upload

and Push Key.

Section 7 Paid Feature License.

8.2.2.1 What should be done when “No matched

plugin” appears during the template creating?

R1.5_V2.0 Jan, 2018

Added the following sections:

4.1 Broadband

4.2.6.1 E2EE

4.2.3.1 Scan

4.3.6 Security

Configuration Guide Documentation Information

3


5 Application Management

6 Key Management

8.1 Radio Management by Smart MDM Lite

8.2.1 Warning Prompt in Radio

Changed:

Modified the registration method of workstation in 2.1.3.4

Add Admin Station.

Modified the connection method between radio and Smart

MDM in 2.2 Connect Radio.

Modified the programming process in 3 Radio

Programming.

Modified the document name to configuration guide.

R1.0_V1.0 Aug, 2017 Initial Release

Overview Configuration Guide

4

1. Overview

This document introduces how to manage PDC760 through Smart MDM (Mobile Device Management), including

programming, feature configuration, application management, key management, paid feature license etc.

Meanwhile, this document introduces how to manage PDC760 through Smart MDM Lite, and troubleshoot the

common problems.

Configuration Guide Resource Preparation

5

2. Resource Preparation

2.1 Smart MDM

2.1.1 Preparations

Items Description

Smart MDM

Professional

Installation Package

Please contact the dealer to obtain the installation package in V2.0.09.000.

System License

(Optional)

Please contact the dealer to obtain the system license, which is used to assign the

quantity of devices controlled by Smart MDM.

Note:

You have 30 days free trial to use Smart MDM Professional, during which you can manage

maximum 2 Admin Clients, 50 Multi-mode Advanced radios, and all other devices. If you

need to manage more devices or trial period expires, you can import the system license.

Server Connect Mode,

Address and Port

Please contact server administrator to obtain the server connect mode, IP and port.

Note:

The server connection mode includes safe mode and common mode. The safe mode means

that data is transferred between the server and network elements with https protocol, which is

more secure compared with the common mode.

Radio File Please contact the dealer to obtain the file (.dev or .zip format) including the radio

information.

Programming Cable

(Optional)

Please contact the dealer to obtain the PC93 programming cable when connecting

the radio to Smart MDM Professional via wired mode.

2.1.2 Software Installation

Refer to Smart MDM_Installation and Configuration Guide to finish the installation and configuration of Smart

MDM.

Resource Preparation Configuration Guide

6

2.1.3 Asset Preparations

Use the super administrator (admin) to log in Smart MDM Admin Client to prepare the assets.

2.1.3.1 Log in to Smart MDM Admin Client

Step 1 Start Smart MDM Admin Client and click on bottom right of the login window.

Step 2 Choose the connect mode of Smart MDM server, enter the server address and port, then click OK.

If the server is in safe mode, check Safe Mode and install the CA certificate. For details, refer to Smart

MDM Professional_Installation and Configuration Guide.


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Step 3 Enter the account admin and the default password 111111, and click Login.

2.1.3.2 Import System License (Optional)

You have a 30-day free trial to use Smart MDM Professional, during which you can manage maximum 2 Admin

Clients, 50 Multi-mode Advanced radios, and all other devices. If you need to manage more devices or trial period

expires, you can import the system license.

Step 1 Click Home.


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Step 2 Click Import System License to import the license.

2.1.3.3 Add Administrator

Step 1 Add role.

The role is used to set the permissions of administrator.

1. Choose Asset -> Role.

2. Click New to configure the role information.

3. Click OK.


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Step 2 Add administrator account.

1. Choose Asset -> Administrator.

2. Click New to configure the administrator information.

3. Click OK.

The default password of administrator is 111111.

2.1.3.4 Add Admin Station

Administrator can use Admin Client on the current PC only after the PC is added as the admin station.

You can add admin station with the following two methods:


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Method 1: the super administrator directly adds the admin station when the administrator of Admin Client

provides machine code.

Method 2: the administrator requests registration to the super administrator for approval.

Here are the details:

Method 1:

Step 1 Use the account of super administrator to log in to Admin Client.

Step 2 Choose Asset -> Admin Station.

Step 3 Click New to configure the admin station information.

Step 4 Click OK.

Method 2:

Step 1 Request the registration of admin station.

1. Start Admin Client and click on bottom right of login window.


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2. Choose the connect mode of Smart MDM server, enter the server address and port, then click

Register.

If the server is in safe mode, check Safe Mode and install the CA certificate. For details, refer to

Smart MDM Professional_Installation and Configuration Guide.

3. Enter Name and Contact, and then click OK.


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Step 3 Choose Asset -> Admin Station.

Step 4 Click .

Step 5 Check and configure the admin station information and click OK.

2.1.3.5 Add IDS Station

Administrator can use IDS (Integrated Device Station) on the current PC only after the PC is added as the IDS

station.


13

You can add IDS station with the following two methods:

Method 1: the super administrator directly adds the IDS station when the administrator of IDS provides

machine code.

Method 2: the administrator requests registration to the super administrator for approval.

Here are the details:

Method 1:


Step 2 Choose Asset -> IDS.

Step 3 Click New to configure the IDS station information.

Step 4 Click OK.

Method 2:

Step 1 Request the registration of IDS station.

1. Start IDS and click on top right.


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2. Enter the user name and password and click Login, or log into IDS with fingerprint.

3. Click on top right, and then click in the popped window.

4. Enter the server address and port, and choose the connect mode of the server, and click Register.

If the server is in safe mode, check Safe Mode and install the CA certificate. For details, refer to

Smart MDM Professional_Installation and Configuration Guide.

5. Enter Name and Contact, and click OK.


Step 3 Choose Asset -> IDS.


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Step 4 Click .

Step 5 Check and configure the IDS station information and click OK.

2.1.3.6 Import Radio

Step 1 Choose Asset -> Device -> Multi-mode.

Step 2 Click Import.


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Step 3 Click Browse, and choose a radio file in .dev or zip format.

Step 4 Click Open.

The radio information in the file is listed as below.

Step 5 Choose the group.

The administrator can only manage the radios in the current group or subgroup, so the radio must be in

the group or subgroup of the administrator.

Step 6 Click Import.

Step 7 Click OK.


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2.2 Connect Radio

You can connect the radio to Smart MDM with the following two modes:

Wireless Mode: connect the radio to Smart MDM over WLAN or LTE.

Wired Mode: connect the radio to IDS with the programming cable.

Wireless Mode

Step 1 Turn on WLAN or LTE network of the radio.

Note

If Smart MDM server is set in LAN, please ensure the radio and Smart MDM server work in the

same LAN.

Step 2 Choose Settings -> General -> Hytera account on the radio.

Step 3 Set HTTP address to Smart MDM server IP: port.

Step 4 View the connection status of the radio in Hytera account.

The radio has been connected to Smart MDM successfully if the Connection shows Online.

Wired Mode

Step 1 (Optional) Connect the IDS to Smart MDM server.

Ignore this step if the IDS has been connected to Smart MDM server.

1. Start IDS, click on top right to access the Login window.

2. Enter the user name and password and click Login, or log into IDS with fingerprint.

3. Click on top right, and then click in the popped window.

4. Enter the server address and port, and choose the connect mode of the server, and click OK.


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Step 2 Connect the radio to IDS with the programming cable.

Step 3 Use the account of administrator to log in to Admin Client.

Step 4 Choose Multi-mode -> Device to view the connection status.

The radio has been connected to Smart MDM successfully if the Wired shows .

Configuration Guide Radio Programming

19

3. Radio Programming

3.1 Log in to Smart MDM Admin Client

Step 1 Start Smart MDM Admin Client.

Step 2 Enter the account and the password of administrator, and click Login.

3.2 New Template

There are three methods to create a template.

New Template: create a new template directly.

Read Radio: read the radio and create a template based on its configuration file.

Import an Existing Template: create a template based on the existing template.

This section takes the method Read Radio as an example. For other methods, refer to Smart MDM Admin Client

User Guide.

Step 1 Choose Multi-mode -> Programming.

Radio Programming Configuration Guide

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Step 2 Click Read.

Step 3 Choose Wireless Mode or Wired Mode according to the connection mode between the radio and Smart

MDM.

Step 4 Select the radio and click Read.

Note

If it is required to update the plugin, see 8.2.2 for solution.

Step 5 Click Next.

Step 6 Choose Broadband and Narrowband parameters and click OK.


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Step 7 Configure public parameters and click Next.

Note

For radio configuration, see 4 Feature Configuration. Click to view the parameter

description.

Step 8 (Optional) Configure custom parameters.

For batch programming, you need to configure the custom parameters. Otherwise, ignore this step.


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1. Choose the method to configure custom parameters.

Edit Custom Parameters: click Edit and choose radios, then click Next.

Import an Existing Custom Parameter File (.csv format): click Import and click Browse to

import the custom parameter file, then choose radios and click Next.

2. Click and configure the parameters, then click OK.

Step 9 Click Next.

Step 10 Enter the template name and click OK.


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3.3 Programming

Ensure the radio has been connected to Smart MDM during programming.

Step 1 In Programming page, choose a template and click .

Step 2 Choose the communication type and click Next.

Wireless Mode: the radio connects to Smart MDM via WLAN or LTE.

Wired Mode: the data is transmitted through User Client. The radio connects to IDS via

programming cable.

For wired mode, you need to choose the connected IDS.


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Step 3 Choose a radio and click Next.

Step 4 Set the task information and click Next.

The task is automatically executed. Notifications will be sent to the radio if Notification is checked.

This step takes Auto + Notification as an example.


25

Step 5 Confirm the task parameters, resource and radio information.

Step 6 Click OK.

The radio receives the notification and starts programming at the preset start time. It shows

“Programming…”, and then automatically restarts after programming.


26

3.4 Check the Programming Result

Step 1 Choose Multi-mode -> Task.

Step 2 Choose the task and click to check the execution status.

Configuration Guide Feature Configuration

27

4. Feature Configuration

You can configure radio features through the template of Smart MDM.

This chapter introduces the configuration path of radio features. For template creating and radio programming, see

3 Radio Programming.

4.1 Broadband

4.1.1 APN

The radio can connect to different networks, such as Internet, WAP network, enterprise internal network and

industry specific network. The APN determines the network that the radio is connected to. You can define the

APN range through the APN list of the radio to ensure the security.

You can configure the APN of the radio in two ways: Configure through Programming and Configure through

Radio Menu.

4.1.1.1 Configure through Programming

Ensure that you’ve got the APN information from the owner of the APN server.

1. Path: Broadband -> APN List

Refer to the APN information to edit the APN parameters. Ensure Name, APN Name, MCC, MNC, APN

Type, and APN are correctly configured.

2. Choose Broadband -> Wireless and Network.

Feature Configuration Configuration Guide

28

See the table below to configure the parameters.

Parameter How to configure

APN Operation Choose Overwrite to write the APN set by Selected APN into the

radio.

Selected APN

Choose an APN added in 1, if Selected APN is set to 1, the first APN

data in APN List will be written into the radio.

Note:

The radio will select the predefined APN in the SIM card if Selected

APN is set to 0 or a number greater than that in the APN List.

4.1.1.2 Configure through Radio Menu

Prerequisite

You’ve got the APN information from the owner of the APN server.

The APN of the radio has been enabled via Smart MDM. The path is as below.

Choose Broadband -> Wireless and Network, and set APN Configuration Restricted to Off.

Choose Broadband -> Menu Control, and set APN to Visible.

Steps

Step 1 Select Setting -> Mobile Network -> Network -> Access Point Name (APN) on the radio.

Step 2 Tap to choose an APN or tap to add an APN.


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Step 3 Refer to the APN information to edit the APN parameters.

Ensure Name, APN Name, MCC, MNC, APN Type, and APN are correctly configured.

4.2 Conventional Mode

4.2.1 Data Preparation

Data Description

Dial Rule The dial rule followed by the radio

Radio ID The radio ID must be unique

Contact The private call, group call, or all call contacts

Channel The required channel

Zone The required zone

4.2.2 Basic Configuration

4.2.2.1 Dial Rule

Path: Conventional -> General Setting -> Digital -> Dial Rule -> Dial Rule, Radio ID

Note

Please configure Dialing Rule before Radio ID.


30

4.2.2.2 Contact

Path:

1. Conventional -> Contact -> Contact

2. Conventional -> Service -> RX Group List

Note

The radio only receives the calls from the groups in RX Group List.


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4.2.2.3 Digital Channel

The RX frequency, TX frequency, color code and time slot of the calling party and called party must be the same.

In direct mode, RX frequency must be the same as TX frequency. While in repeater mode, RX frequency of the

radio must be the same as TX frequency of the repeater, and TX frequency of the radio is the same as RX

frequency of the repeater.

Path:

1. Conventional -> Zone and Channel -> Digital Channel -> Basic -> RX Frequency, TX Frequency, Color

Code, Slot


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2. Conventional -> Zone and Channel -> Digital Channel -> Contact -> Call Type, TX Contact ID, RX Group

List

4.2.2.4 Zone

Path: Conventional -> Zone and Channel -> Zone

4.2.3 Mobility Management

4.2.3.1 Scan

This feature is used for the radio to participate in the calls on other channels. With it enabled, the radio detects the

preset channels and stays one channel to receive the call. The radio can scan both digital and analog channels.


33

You can configure the scan feature in two ways: Configure through Programming and Configure through Radio

Menu.

Configure through Programming

Please ensure that digital channels and analog channels are added for scan.

Step 1 Choose Conventional -> General Setting -> Basic, and set Scan to On.

Step 2 Configure the scan list.

1. Choose Conventional -> Service -> Scan, and click Add to add a channel to the scan list.

At least two channels are added to the Scan List, or the feature will be unavailable.

2. Set CTCSS/CDCSS Scan Mode as Priority and Non-Priority Channel.

3. Configure Scan TX Mode.

The radio may need to transmit services during the scan, but the stayed channel, selected channel,


34

last stayed channel and frequently used channel are different. Thus, you need to designate a

transmitting channel for the radio.

4. (Optional) Set Designated Channel Type to Digital or Analog accordingly.

This parameter is available only when Scan TX Mode is set to Designated Channel.

5. Set Talkback to On.

Step 3 Set scan list for channel.

A scan list must be set for each channel.

1. Choose Conventional -> Zone and Channel -> Digital Channel (or Analog Channel).

2. Double click the channel to access Edit Parameter window.

3. Set Use Scan List/Roam List to Scan List.

4. Set Scan List/Roam List.

Configure through Radio Menu

Step 1 Tap Contact on the homepage of the radio.

Step 2 Tap Manage.

Step 3 Tap the channel.


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Step 4 Tap Edit.

Step 5 Tap Scan list.

Step 6 Tap to choose a scan list, and then tap the scan list to edit it.

Step 7 Tap to add a channel.

Step 8 Return to the channel page, and tap Save.


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Step 9 Choose Settings -> PMR, and enable the Scan feature.

4.2.3.2 Roaming

Roaming enables communication between radios at any base station on one IP network.

Path:

1. Conventional -> General Settings -> Basic -> Service -> Roaming


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2. Conventional -> General Settings -> Basic -> Beacon Interval -> Beacon Interval

Note

This value is subject to the Beacon Interval setting of the repeater. Roaming application in IP

network will be affected by this parameter, thus, please contact Hytera for configuration guide if in

need.

3. Conventional -> Service -> Roaming -> Add

4. Conventional -> Zone and Channel -> Digital Channel -> Basic -> RX Frequency, TX Frequency


38

Note

The RX Frequency and TX Frequency must be different. Otherwise, other roaming parameters

cannot be configured.

5. Conventional -> Zone and Channel -> Digital Channel -> Service -> Use Scan List/Roam List, Scan

List/Roam List, Auto Scan/Roaming

4.2.4 Voice Service

4.2.4.1 Private Call

To initiate private call, the Initiate Private Call must be set to Allow.


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Path: Common -> PMR Setting -> Call Permission -> Initiate Private Call

4.2.4.2 Group Call

To initiate group call, the Initiate Group Call must be set to Allow.

Path: Common -> PMR Setting -> Call Permission -> Initiate Group Call

4.2.4.3 All Call

To initiate all call, the Initiate All Call must be set to Allow.

Path: Common -> PMR Setting -> Call Permission -> Initiate All Call

4.2.4.4 Digital Emergency

To use the feature, you should configure the following parameters and set the emergency key.

Path:

1. Conventional -> Service -> Digital Emergency -> Emergency Setting -> Emergency Type

2. Conventional -> Service -> Digital Emergency -> Call to Follw -> Call to Follw

Note

The Emergency Type must be set to Regular.

The Group Call Call ID is the target ID of the emergency call.

Select the channel for emergency call in Revert Channel.

When Call To Follow is enabled, the radio automatically transmits voice in emergency call without

PTT press.

3. Conventional -> Zone and Channel -> Digital Channel -> Service -> Emergency System


40

4. Common -> Programmable Key

4.2.4.5 Priority Interrupt

Priority Interrupt is a paid feature that allows the radio to interrupt an ongoing call to release the channel,

consequently, occupy the channel for call, alarm, short message, stun, etc.

Step 1 Enable Priority Interrupt Encode for the interrupting radio and Priority Interrupt Decode for the

interrupted radio.

Path: Conventional -> Zone and Channel -> Digital Channel -> Service -> Priority Interrupt Encode,

Priority Interrupt Decode


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Step 2 Configure the interrupt way accordingly.

Emergency Priority Interrupt: Conventional -> Zone and Channel -> Digital Channel ->

Emergency Settings -> Emergency Priority Interrupt

Via programmable key: Common -> Programmable Key


42

Via In Call TX Admit: Conventional -> Zone and Channel -> Digital Channel -> TX -> In Call TX

Admit

Via Stun/ All Call/ Message: Conventional -> Digital -> Priority Interrupt -> Radio Stun/ All Call/

Message


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4.2.5 Data Service

4.2.5.1 Text Message

The radio can send message after 4.2.2 Basic Configuration.


Clarity Transmission allows Radio A to over the air forward the received data via serial port from peripheral

device to Radio B directly, and Radio B send the data to other peripheral device via serial port.

Path: Conventional -> General Settings -> Basic -> Network -> Custom Message Port, Custom Message Port

Identifier


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4.2.6 Security

4.2.6.1 E2EE

E2EE is a feature that ensures data or voice is transferred securely between radios. After encrypted, the voice and

data can be decrypted only by the radio with the same key list. E2EE ensures transmission security, and prevents

call eavesdropping and data interception. E2EE is a paid feature.

The radio supports Software Encryption and Hardware Encryption.

Software Encryption: This encryption utilizes Hytera-defined or DMR standard algorithm to encrypt voice and

data, which is more cost-effective than hardware encryption. Both Hytera E2EE and DMRA E2EE are

available to DMR radio, and Hytera E2EE is available to PDT radio.

Hardware Encryption: This encryption utilizes the encryption card storing the customized encryption key and

algorithm to realize E2EE. This feature is available for PDT radios only.

Software Encryption

To use this feature, you need to complete the following configurations.

Authorize E2EE through Smart MDM

Configure E2EE through Smart MDM

Configure the encryption key and write it into the radio through Smart MDM and KMC (Key Management

Center)

This chapter describes how to configure E2EE only. See 7 Paid Feature License to authorize the radio, and see 6


45

Key Management to configure and import keys.

Path:

1. Conventional -> General Setting -> Digital -> Encryption -> Encryption, Encryption Type, Encryption

Service

2. Conventional -> Zone and Channel -> Digital Channel -> Encryption -> Encryption, Encryption Type,

Random Key Encryption, Multi-key Decryption, Encryption Key

Note

When both Random Key Encryption and Multi-Key Decryption are enabled, Encryption Key will

be unavailable.


46

Hardware Encryption (for PDT radios only)


Authorize E2EE to radio through Smart MDM


Insert the encryption card into the radio

The radio supports SD encryption card and SIM encryption card, which needs customized development. The

slots of SD card and SIM card in the radio are as below.

This chapter describes how to configure E2EE only. See 7 Paid Feature License to authorize the radio.

Path:

1. Conventional -> General Setting -> Digital -> Encryption -> Encryption, Encryption Type, Encryption

Service

2. Conventional -> Zone and Channel -> Digital Channel -> Encryption -> Encryption, Encryption Type,

Encryption Key


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4.2.6.2 Over the Air Encryption

Over the Air Encryption protects the data and communication from being monitored by illegal users.

At present Over the Air Encryption is only applicable to signaling transmitted over the air interface. Over the Air

Encryption and E2EE are different but they do not influent each other. You can choose the encryption

accordingly.

To use Over the Air Encryption, the following must be done:

Configure Over the Air Encryption via Smart MDM.

Configure and import the encryption key via Smart MDM and KMC (Key Management Center).

The following is the configuration of Over the Air Encryption, as for the configuration and import of the key,

please refer to 6 Key Management.

Path:

1. Conventional -> General Settings -> Digital -> Air Encrypting -> Over the Air Encryption


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2. Conventional -> Zone and Channel -> Digital Channel -> Over the Air Encryption -> Encryption Type,

Only Receive Encrypted Air, Key Number

3. (Optional) Common -> Programmable Keys

You can turn on or turn off Only Receive Encrypted Air via a programmable key press.


49

4.2.6.3 Man Down

Man down alarm is triggered when the radio has been tilted or static for certain time during work.

The alarm is triggered as following:

Step 1 When the tilt (the angle is bigger than the Trig Tilt Gradient) or static time equals the difference value

between Trig Entry Delay Time and Pre-Alert Time, the radio gives alert tone to remind the user of

the alarm.

Step 2 When the Pre-alert Time is out, the radio raises the alarm.

To stop the alarm, the user needs to put the radio right or move the radio longer than the Trig Exit

Delay Time.

Path: Common -> PMR -> Man Down


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Path: Broadband -> Service -> Man Down & Lone Worker -> Man Down

4.2.6.4 Lone Worker

Lone Worker alarm is triggered when the radio user does not operate the radio for certain time.

The alarm is triggered as following:


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Step 1 When non-response (including voice transmission, key or button press and screen-touch) time equals the

difference value between Response Time and Pre-Alert Time, the radio gives alert tone to remind the

user of the alarm.

Step 2 When the Pre-Alert Time is out, the radio raises the alarm.

Path: Common -> PMR Setting -> Lone Worker -> Lone Worker

Path: Broadband -> Menu Control -> Man Down & Lone Worker -> Lone Worker


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4.2.7 Analog Services

4.2.7.1 Analog Channel

Path:

1. Conventional -> Zone and Channel -> Analog Channel -> Basic -> RX Frequency, TX Frequency

2. Conventional -> Zone and Channel -> Zone -> Add Member

Note

RX frequency and TX frequency of the calling party and the called party must be the same.


53

In direct mode, RX frequency must be the same as TX frequency, and the CTCSS/CDCSS of the

radios must be the same. While in repeater mode, RX frequency of the radio must be the same as TX

frequency of the repeater, and TX frequency of the radio is the same as RX frequency of the repeater,

or the CTCSS/CDCSS of the radios are different.

4.2.7.2 Analog Emergency

You need to configure the emergency call system, emergency type and emergency key.

Path:

1. Conventional -> Service -> Analog Emergency -> Emergency Setting -> Emergency Type

2. Conventional -> Service -> Analog Emergency -> Call To Follow -> Call To Follow

Note

The Emergency Type must be set to Regular.

When Call To Follow is enabled, the radio automatically transmits voice in emergency call without

PTT press.

3. Conventional -> Zone and Channel -> Analog Channel -> Service -> Emergency System


54


4.2.8 Positioning

The positioning enabled radio can report the location to the control center for unified management and dispatch.

Path:

1. Common -> System Settings -> Positioning -> Positioning Permission, Location Service, Positioning

System


55

2. Conventional -> General Settings -> Digital -> Location-> Key Trigger, Power On Trigger, Power Off

Trigger, Distance Trigger

Note

Please choose the trigger condition accordingly.

Report Time Interval or Report Distance Interval needs to be configured if Time Trigger or

Distance Trigger is turned on.

The programmable key should be set to Location Report if Key Trigger is turned on.

3. (Optional) Conventional -> General Settings -> Digital -> Positioning -> Quick GPS, Report Order


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Quick GPS feature supports GPS data report of multiple radios in a period, which improves the usage rate of

location revert channel and reliability of GPS report.

4. (Optional) Conventional -> General Settings -> Digital -> Positioning -> Call Location

The Call Location enabled radio can check the location of the other party with Voice with Location enabled

on the call interface.

5. (Optional) Conventional -> General Settings -> Digital -> Voice with GPS -> Voice with Location, PTT,

Time

When enabled, the radio sends location information together with the voice. At the meanwhile, the other


57

party with Call Location enabled obtains this location by parsing the information.

4.3 Trunking Mode

4.3.1 Data Preparation

The following data is included in the system plan. Please obtain them from the system administrator.

Data Description

Dial Rule The dial rule followed by the radio

Radio ID The unique identifier of the radio in the trunking system

Network The Network Model, Network ID and Control Channel Category of the radio

Channel The required channel

Contact The private call and group call contacts

4.3.2 Basic Configuration

4.3.2.1 Dial Rule

Path: Trunking -> General Setting -> Dial Setting -> Dial Rule, Radio ID


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Note

Please configure Dialing Rule before Radio ID.

4.3.2.2 Network

Path: Trunking -> General Setting -> Network -> Network Model, Network ID, Control Channel Category

Note

The network configuration must be the same as that of the system.


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4.3.2.3 TSCC

The radio supports fixed TSCC and flexible TSCC hunt plans to quickly register to the base station.

The radio performs the following hunt plans when powering on, re-registering or no signal is searched.

Fixed TSCC Hunt: only short hunt is available in this version. The radio successively hunts the last 10

registered channels, channel list of the adjacent base stations and fixed TSCC list, until it successfully registers

to a base station.

Flexible TSCC Hunt: the radio successively hunts the last 10 registered channels, channel list of the adjacent

base stations and flexible TSCC list, until it successfully registers to a base station.

Path:

1. Trunking -> General Setting -> Hunt -> Common Hunt Parameter -> TSCC Hunt Plan

Note

Generally, the TSCC Hunt Plan should be set to Fixed TSCC.

2. Trunking -> General Setting -> Hunt -> Fixed TSCC Parameter -> RX Base Frequency, TX Base

Frequency, Control Channel Spacing, Channel Offset Value (for PDT radios only)


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3. Trunking -> General Setting -> Fixed TSCC

4. (Optional) Trunking -> General Setting -> Flexible TSCC

This parameter is available only when TSCC Hunt Plan is set to Flexible TSCC.

4.3.2.4 Contacts

Path: Trunking -> Contact -> Private Call, Group Call


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4.3.2.5 Subgroup List

Path:

1. Trunking -> Subgroup -> Subgroup

Note

Add the existing contacts to the group. Alternatively, you can add by entering the contact ID.


62

2. Trunking -> Subgroup -> Subgroup List

Note

The subgroup is available when it is added to subgroup list.


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4.3.3 Voice Service

4.3.3.1 Private Call

To initiate private call, the Initiate Private Call must be set to Allow.

Path: Common -> PMR Setting -> Call Permission -> Initiate Private Call

4.3.3.2 Group Call

To initiate group call, the Initiate Group Call must be set to Allow.

Path: Common -> PMR Setting -> Call Permission -> Initiate Group Call

4.3.3.3 Broadcast Group Call

To initiate broadcast group call, the Broadcast Group Call must be set to On.

Path: Trunking -> Service -> Voice -> Call Permission -> Broadcast Group Call


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4.3.3.4 All Call

To initiate all call, the Initiate All Call must be set to Allow, and the All Call in Station, All Call in Area or All

Call in System should be enabled accordingly.

Path:

1. Common -> PMR Setting -> Call Permission -> Initiate All Call

2. Trunking -> Service -> Voice -> Call Permission -> All Call in Station, All Call in Area, All Call in

System, All Call in Region


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Note

All Call in Region is available for PDT radios only.

4.3.4 Message Service

4.3.4.1 Text Message

Radio can send text message after 4.3.2 Basic Configuration.

4.3.4.2 Status Message

The status message content and status code of the receiving radio and the transmitting radio must be the same.

Path: Trunking -> Service -> Status Message


Clarity Transmission allows Radio A to over the air forward the received data via serial port from peripheral

device to Radio B directly, and Radio B send the data to other peripheral device via serial port.

Path:

1. Trunking -> Service -> Data -> Third Party Packet Data

The Third Party Packet Data must be set to Dedicated or Shared. Otherwise, clarity transmission is not

available.


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2. Trunking -> Service -> Data -> Clarity Transmission

4.3.5 Emergency Call

To initiate the emergency call, you should configure the following parameters and set the emergency key.

Path:

1. Trunking -> Service -> Voice -> Call Permission -> Emergency Call


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2. Trunking -> Service -> Security -> Emergency -> Emergency Type, Emergency Mode, Emergency

Number Type, Call Type, Emergency Number, Call to Follow

Note

You can designate the ID of private call, ID of group call or all call as the Emergency Number by

setting Emergency Number Type and Call Type.

When Call to Follow is enabled, the radio automatically transmits voice in emergency call without

PTT press.



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4.3.6 Security

4.3.6.1 Authentication

Authentication allows the trunking radio and system to authenticate each other using the agreed encryption

algorithm. During authentication, the trunking system can authenticate the validity of the radios; or the trunking

radios can authenticate the validity of the trunking system; or they can authenticate each other.

The radio supports two authentication mechanisms.

Software Authentication is realized through software. The key is configured by KMC and pushed by Smart

MDM to the radio.

Hardware Authentication (for PDT radios only) is realized through encryption card storing authentication key

and algorithm, and only available for PDT radios.

Software Authentication


Configure the authentication feature through Smart MDM

Configure the authentication key and write it into the radio through Smart MDM and KMC.

This chapter describes how to configure authentication only. See 6 Key Management to configure and import

authentication key.

Path: Trunking -> General Setting -> Authentication -> Authentication, Authentication Type


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Hardware Authentication (for PDT radios only)


Configure the authentication feature through Smart MDM




Path: Trunking -> General Setting -> Authentication -> Authentication, Authentication Type


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4.3.6.2 E2EE

E2EE is a feature that ensures data or voice is transferred securely between radios. After encrypted, the voice and

data can be decrypted only by the radio with the same key list. E2EE ensures transmission security, and prevents

call eavesdropping and data interception. E2EE is a paid feature.

The radio support Software Encryption and Hardware Encryption.

Software Encryption: This encryption utilizes Hytera-defined or DMR standard algorithm to encrypt voice and

data, which is more cost-effective than hardware encryption. Both Hytera E2EE and DMRA E2EE are

available to DMR radio, and Hytera E2EE is available to PDT radio.

Hardware Encryption: This encryption utilizes the encryption card storing the customized encryption key and

algorithm to realize E2EE. This feature is available for PDT radios only.

Software Encryption



The radio supplies E2EE in Conventional mode and Trunking mode after authorization.


Configure the encryption key and write it into the radio through Smart MDM and KMC

This chapter describes how to configure E2EE only. See 7 Paid Feature License to authorize the radio, and see 6

Key Management to configure and import encryption key.

Path:

Path (PDT radios): Trunking -> Service -> Security -> Encryption -> Encryption, EncryptType_PDT,


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Encryption Service, PSTN Encryption, PABX Encryption, GPS Data Encryption, Text Message

Encryption, Third Party Service Encryption

Path (DMR radios): Trunking -> Service -> Security -> Encryption -> Encryption, EncryptType, Encryption

Service, PSTN Encryption, PABX Encryption, GPS Data Encryption, Text Message Encryption, Third

Party Service Encryption

Hardware Encryption (for PDT radios only)






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This chapter describes how to configure E2EE only. See 7 Paid Feature License to authorize the radio.

Path: Trunking -> Service -> Security -> Encryption -> Encryption, EncryptType_PDT, Encryption Service,

PSTN Encryption, PABX Encryption, GPS Data Encryption, Text Message Encryption, Third Party

Service Encryption

4.3.6.3 Man Down

See 4.2.6.3 Man Down to configure the feature.

4.3.6.4 Lone Worker

See 4.2.6.4 Lone Worker to configure the feature.


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4.3.7 Positioning

The following can be achieved through positioning.

Report the radio location to the control center for management and dispatch.

Query location of other radio or send location to other radios.

1. Path: Common -> System Settings -> Positioning -> Positioning Permission, Location Service

2. Trunking -> Service -> Positioning -> Positioning -> Supplementary Control Channel


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Note

Then Send Location on PTT enabled send location after the hold down PPT has been released.

3. Trunking -> Service -> Positioning -> Location Active Report -> Location Active Report

4. (Optional) Trunking -> Service -> Positioning -> Call Location

The Call Location enabled radio can check the location of the other party with Voice with Location enabled

on the call interface.

5. (Optional) Trunking -> Service -> Positioning -> Voice with Location ->Voice with Location

When enabled, the radio sends location information together with the voice. At the meanwhile, the receiving


75

party needs to enable Call Location to parse the information.

Application Management Configuration Guide

76

5. Application Management

5.1 Overview

The App installation and uninstallation can be controlled by Smart MDM or the App white/black list, providing a

security mechanism to manage radio apps.

The following methods can be used to install/uninstall app:

Administrator remotely installs/uninstalls app by Smart MDM

Smart MDM provides multiple methods to install app. One is to push an installation notification to the radio,

and then the radio user manually installs app in App Store. The other is to push app installation to radio, and

then the radio automatically installs app without user’s operation.

Smart MDM can uninstall app without impacting the radio service.

User installs/uninstalls app on Radio

Radio user downloads and installs app by App Store or Browser and uninstalls app by App Store, App Center

or App manager.

The white and black list can be used to control app installation and uninstallation, and the mode is different in

different scene.

Scene Install/Uninstall Mode

Download and install app by Browser

Reinstall app after fail to install by App Store

Uninstall app

Interactive: the radio gives prompt during app

installing or uninstalling, and the user needs to

operate according to the prompt.

Download app by App Store and automatically

finish installation.

Silent: the user doesn’t make any operations

during app installing.

5.2 Install/Uninstall App by Smart MDM

5.2.1 Preparations

You’ve got the app file in .apk format.

The radio is connected to Smart MDM via WLAN or LTE.

Configuration Guide Application Management

77

5.2.2 Upload App



Step 3 Choose Multi-mode -> App.

Step 4 Click Upload.

Step 5 Click Browse to upload the app file.

Step 6 Click Save and Release to release the app.

The administrator can push the released app to radio. Radio user can view and install the released app

through App Store.

5.2.3 Install App

Step 1 In App page, choose an app file and click .


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Step 2 Choose app version and click Next.

Step 3 Confirm the communication type and click Next.

Wireless Mode: the radio connects to Smart MDM over WLAN or LTE.

Wired Mode: the data is transmitted through IDS. The radio connects to Smart MDM (IDS) with

programming cable.



79



There are manual execution and auto execution.

Manual: the radio user decides whether to install the app.


80

Auto: the app is automatically installed. Notification will be sent to the radio if Notification is

checked.

This step takes Auto + Notification as an example.


Step 7 Click OK.


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The radio receives the notification and starts downloading the app at the preset start time. It shows

“Operating succeeded…” after installation.

5.2.4 Uninstall App

Choose Multi-mode -> Device.

Uninstall in Radio Detail Page

Step 1 Choose the radio and click .

Step 2 Click App and click .


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Step 3 Click OK to uninstall the app.

Uninstall by Command

Step 1 Right click the radio and choose Uninstall App in the menu.

You can choose multiple radios at one time.

Step 2 Choose apps and click OK.


83

Step 3 Click OK.

5.3 Install/Uninstall App on Radio

5.3.1 Configure Install/Uninstall App Permission

The apps on radio can be controlled by configuring install/uninstall app permission, white list and black list.

Install/uninstall app permission: includes Interactive Install/Uninstall App Permission and Silent

Install/Uninstall App Permission.


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White list: the list of apps that allow users to install/uninstall, including APP Interactive Install/Uninstall

List and APP Silent Install/Uninstall List.

Black list: the list of apps that forbid users to install/uninstall, including Forbid Install APP List and Forbid

Uninstall APP List.

Example 1: See the figure below to configure radio when interactively installing/uninstalling app A.

Example 2: See the figure below to configure radio when silently installing/uninstalling app B.

This section introduces the configuration path of feature in template. For template creating and radio

programming, see 3 Radio Programming.

Interactive Install/Uninstall App Permission

Path: Broadband -> Setting -> Interactive Install/Uninstall App Permission


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APP Interactive Install/Uninstall List (Optional)

This parameter is available when Interactive Install/Uninstall App Permission is set to Restricted.

Path: Broadband -> APP Interactive Install/Uninstall List -> App Package, App Signature

Note

You can choose Multi-mode -> App and click to view the app package name and app signature in Smart

MDM.


86

Silent Install/Uninstall App Permission

Path: Broadband -> Setting -> Silent Install/Uninstall App Permission

APP Silent Install/Uninstall List (Optional)

This parameter is available when Silent Install/Uninstall App Permission is set to Restricted.


87

Path: Broadband -> APP Silent Install/Uninstall List -> App Package, App Signature

Forbid Install APP List

Path: Broadband -> Forbid Install APP List -> App Package, App Signature


88

Forbid Uninstall APP List

Path: Broadband -> Forbid Uninstall APP List -> App Package, App Signature

5.3.2 Install App

Step 1 Power on the radio.

Step 2 Open App Store and choose App Store or Messages.

App Store shows the latest apps; Messages show the messages pushed by Smart MDM.

Step 3 Select the app and tap .

The radio shows “Already added to the list”. You can choose Download -> Downloading to view the

downloading status.

The radio automatically installs the app after downloading, and you can choose Download -> Installed

to view the installed app.

5.3.3 Uninstall App

By App Store


Step 2 Open App Store and choose Download -> Installed to view the installed app.


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Step 3 Tap .

Step 4 Tap OK to uninstall the app.

By App Center


Step 2 Swipe right from the left edge of the main screen to open App Center.

Note

You also can swipe left from the right edge of the main screen to open App Center. The display

pattern of App Center can be set in Settings -> General -> Personalization -> App Center.

Step 3 Press and hold the app until it jiggles, and tap .


By App Manager


Step 2 Choose Settings -> General -> App management -> App manager -> Download to view the installed

app.

Step 3 Select the app and tap Uninstall.


Key Management Configuration Guide

90

6. Key Management

6.1 Operation Flow

Before using the Authentication, AIE or E2EE feature, you need to configure the key and write it into the radio

via KMC and Smart MDM.

The operation flow is as follows:

6.2 Preparations

The radio is connected to Smart MDM via WLAN or LTE.

You’ve got the installation package of KMC V1.5.05.000 from the dealer.

You’ve got the radio file (.zip format) including all radio information from the dealer.

6.3 Generate Key Application Form



Step 3 Choose Multi-mode -> Key.

Step 4 Click Apply for Key.

Configuration Guide Key Management

91

Step 5 Set the radio type to TETRA, and choose the key type.

Step 6 Choose a radio and click .

Step 7 Click OK.

The Admin Client shows “Generating succeeded”.


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Step 8 Click Download to save the application form to the PC.

Please send the application form to the administrator of KMC to generate the key pack.

Step 9 Click Close.

6.4 Add Keys

Only the administrator of the KMC can add a key.

Step 1 Start KMC.

Step 2 Set the radio type to DMR, enter user name and password in the log in page, and then click Login.

Step 3 Add the keys in the configuration page.

Note

Choose the key type to enter the corresponding configuration page. For details, refer to KMC

Operation Guide.


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6.5 Generate Key Pack

You can generate key pack with the following three methods.

Method 1 (by administrator): associate the key application form to generate both the key file pack and key

pack.

Method 2 (by administrator): create key file pack and then use the key application form to generate key pack.

Method 3 (by administrator or Users): import the existing key file pack and then use the key application form

to generate key pack.

This section takes the method 1 as an example. For other methods, refer to KMC Operation Guide.

Step 1 Start KMC.

Step 2 Set the radio type to TETRA, enter user name and password in the log in page, and then click Login.


94

Step 3 Click Import Radio File, choose a radio file and click Open.

KMC shows “Importing succeeded”.

Step 4 Click New.

Step 5 Enter the name of key file pack.

Step 6 Choose the key application form generated in 6.3 and check Application Form.


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Step 7 (Optional) Choose the K File Type.

For authentication keys, you need to set K File Type to TEI-K or KOnly. For SCK and E2EE, this step

can be ignored.

Step 8 Choose the key file from the drop down list.

Step 9 Click Create Key Pack, choose the save path and click OK in the popped dialogue box.

KMC generates the key packs according to the key type and saves them in the specified path in .key

format.

Please send all key packs to the administrator of Smart MDM to push the keys.

6.6 Upload and Push Key


Step 2 Choose Multi-mode -> Key.


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Step 4 Click Browse, choose the key pack generated in 6.5 and click Open.


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Step 5 Click OK.

Step 6 Choose the key pack and click .

Step 7 Confirm the communication type and click Next.

Wireless Mode: the radio connects to Smart MDM via WLAN or LTE.

Wired Mode: the data is transmitted through IDS. The radio connects to Smart MDM (IDS) via

programming cable.




98


Configure the task accordingly. The task is automatically executed. Notifications will be sent to the

radio if Notification is checked.



99

Step 11 Click OK.

The key is automatically written into the radio at the preset start time.

The radio shows “Importing key, do NOT power off...”, and then automatically restarts after importing.

6.7 Check the Push Result

Step 1 Choose Multi-mode -> Task.

Step 2 Choose the task and click to check the execution status.


100

Configuration Guide Paid Feature License

101

7. Paid Feature License

PDC7 series also supports some paid features including E2EE (End to End Encryption), TTS (Talk to Speech) and

Priority Interrupt. Please apply for and import the license through Smart MDM to enable the needed features.

Step 1 Apply for the license.

You need to provide the authorization information to Hytera, including the serial number and model

name of the radio and the paid feature.

Step 2 Use the account of administrator to log in to the Smart MDM Admin Client.

Step 3 Upload the license.

1. Choose Multi-mode -> License.

2. Click Upload.

3. Click Browse to upload the license.

4. Click OK.

Step 4 Import the radio license.

1. Click .

Paid Feature License Configuration Guide

102

2. Choose the communication type and click Next.

Wireless Mode: the radio connects to Smart MDM over WLAN or LTE.

Wired Mode: the data is transmitted through IDS. The radio connects to Smart MDM (IDS)

with programming cable.

You need to choose the IDS when using wired mode.

3. Choose radios and click Next.

4. Configure the task accordingly and click Next.

The task is automatically executed. Notifications will be sent to the radio if Notification is checked.

Configuration Guide Paid Feature License

103

5. Confirm the task configuration.

6. Click OK.

The radio automatically imports the license at the task start time. The radio shows “Importing

license, do NOT power off…”, and then automatically restarts after importing.

Step 5 Check the paid feature licensing.

The administrator can go to Multi-mode -> Task to check the execution. The radio user can go to

Management -> License in app store to check the licensing.

Appendix Configuration Guide

104

8. Appendix

8.1 Radio Management by Smart MDM Lite

8.1.1 Resource Preparation

8.1.1.1 Preparations

Items Description

Smart MDM Lite Installation

Package Please contact the dealer to obtain the installation package in V2.0.16.000.

Programming Cable Please contact the dealer to obtain the PC93 programming cable.

8.1.1.2 Software Installation

Refer to Smart MDM Lite_Installation and Configuration Guide to finish the installation and configuration of

Smart MDM Lite.

8.1.1.3 Connect Radio

Step 1 Connect radio to PC via programming cable.

Step 2 Start Smart MDM Lite.

Step 3 Click My Device to view the radio information.

The page shows the connection status, basic information and storage capacity of the radio.

Configuration Guide Appendix

105

8.1.2 Radio Programming

There are four methods to program a radio.

By a New Template: create a new template and program the radio.

By Reading Radio: read the radio and create a template based on its configuration file, then program the radio.

By Importing an Existing Template: create a template based on the existing template and program the radio.

By Quick Programming: import an existing template and program the radio without entering parameter

configuration page. This method improves the programming efficiency.

This section takes the method By Reading Radio as an example. For other methods, refer to Smart MDM Lite

User Guide.

Step 1 (Optional) Install plugins for programming.

Ignore this step if the plugin has been installed before programming.

1. Click Plugin.

2. Click Install to upload and install the plugin.

Step 2 Click Programming.


106

Step 3 Click Read.

Smart MDM Lite shows “Reading…” and enters Edit Public Parameter page after reading.

Step 4 Configure parameters.

Note

For radio configuration, see 4 Feature Configuration. Click to view the parameter

description.

Step 5 Click Program.

The radio shows “Programming…”, and then automatically restarts after programming.


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8.1.3 Application Management

Preparations

You’ve got the app file in .apk format.

Procedures

Step 1 Click App.

Step 2 Click Browse to upload the app file.

Step 3 Click Install.

Smart MDM Lite shows “Install succeeded” after installation.


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8.1.4 Key Management

8.1.4.1 Operation Flow

Before using the Authentication, AIE or E2EE feature, you need to configure the key and write it into the radio

via KMC and Smart MDM Lite.

The operation flow is as follows:

This section introduces how to generate key application form and import key via Smart MDM Lite. For details

about how to add keys and generate key pack via KMC, see 6.4 Add Keys and 6.5 Generate Key Pack.

8.1.4.2 Generate Key Application Form

Step 1 Click Key.

Step 2 Click Application Form.


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Step 3 Choose the key type and click Save to save the application form to the PC.

Please send the application form to the administrator of KMC to generate the key pack.

8.1.4.3 Import Key

Step 1 In Key page, click Browse to upload the key pack.


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Step 2 Click Import Key.

The radio shows “Importing key, do NOT power off...”, and then automatically restarts after importing.

8.1.5 Paid Feature License

The E2EE is a paid feature and requires license.

After the radio is delivered, you need to apply for the license and import it through the Smart MDM Lite to enable

the paid feature.

Step 1 Apply for the license.

You need to provide the authorization information to Hytera, including the serial number and model

name of the radio and the paid feature.

Step 2 Click License.


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Step 3 Click Authorize to upload the license.

In Detail page, you can click to view the authorization information.

Step 4 Click OK.

The radio shows “Importing license, do NOT power off…”, and then automatically restarts after

importing.

The radio user can choose App Store -> Download -> License to view the authorization information.


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8.2 Troubleshooting

8.2.1 Warning Prompt in Radio

8.2.1.1 Trunking Mode

Fault Cause Solution

The radio displays in

the status bar.

RX Base Frequency,

TX Base Frequency,

Control Channel

Spacing, Network, or

Authentication is

incorrectly configured.

Ensure the RX Base Frequency, TX Base Frequency,

Control Channel Spacing, Network, and

Authentication are correctly configured. For details,

see 4.3 Trunking Mode.

RSSI of current base

station is too low.

Choose Settings -> PMR -> Power level, and set

Power level to High.

Choose Settings -> PMR -> Scan, and turn

Background hunt on.


the status bar.

The narrowband

network is disabled.

Tap Narrowband in the control center of radio or go

to Settings -> PMR -> Narrowband, and turn it on.

The radio fails to initiate an

all call, and displays

Service disabled on screen.

All call is incorrectly

configured.

See All Call to check the configuration.

All Call is disabled on

the system.

Enable all call on the system.

The radio fails to initiate a

group call.

Group call is

incorrectly configured.

See Group Call to check the configuration.

The group doesn’t exist

in the system.

Add the group to the system.

The radio is not the

member of the group.

Add the radio to the group on system side.


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Current group is

limited on current

network, and the radio

will give a tone to

remind the radio user.

Choose Settings -> PMR -> Scan -> Change BS to

change to an available base station.

The radio fails to initiate

the emergency call by

pressing Top Key.

The emergency call

service is incorrectly

configured.

See 4.3.5 Emergency Call to check the configuration.

The radio shows error code

0x01 or 0x02 when

powering on.

The previous upgrade

is abnormal.

Refer to Multi-mode Advanced Radio_Upgrade

Guide_R1.5_V1.0 to upgrade the radio.


0x05 when powering on.

The previous

programming is

abnormal.

See 3 Radio Programming to reprogram the radio.


0x06, 0x07, 0x08 0x09,

0x0A, or 0x0B when

powering on.

The radio is abnormal

when powering on.

Restart the radio.

8.2.1.2 Conventional Mode



the status bar.

The narrowband

network is disabled.

Tap Narrowband in the control center of radio or go

to Settings -> PMR -> Narrowband, and turn it on.

The radio fails to initiate

the emergency call by

pressing Top Key.

The emergency call

service is incorrectly

configured.

See 4.2.4.4 Digital Emergency to check the

configuration.

Choose Settings -> PMR,

and tap Scan, and the radio

has no response.

The current channel

doesn’t satisfy the

conditions for scan.

Configure the scan list and add available channels.

For details, see 4.2.3.1 Scan.


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0x01 or 0x02 when

powering on.

The previous upgrade

is abnormal.

Refer to Multi-mode Advanced Radio_Upgrade

Guide_R1.5_V1.0 to upgrade the radio.


0x05 when powering on.

The previous

programming is

abnormal.

See 3 Radio Programming to reprogram the radio.


0x06, 0x07, 0x08 0x09,

0x0A, or 0x0B when

powering on.

The radio is abnormal

when powering on.

Restart the radio.

8.2.2 Warning Prompt in Smart MDM

8.2.2.1 What should be done when “No matched plugin” appears during the template

creating?

Solution

Follow steps below to upload the plugin.

Step 1 Obtain the programming template plugins (.plug or.zip format) from Hytera.


115

Step 2 Choose System Plugin -> Plugin.


Step 4 Click Browse to upload the plugin.

Step 5 Click OK.

Step 6 Click Update in Plugin page.

Abbreviations Configuration Guide

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Abbreviations

Abbreviation Full Name

APN Access Point Name

DMR Digital Mobile Radio

E2EE End-to-End Encryption

KMC Key Management Center

LTE Long Term Evolution

MDM Mobile Device Management

PTT Push To Talk

WLAN Wireless Local Area Networks

2018Hytera Communications Corporation Limited.

Hytera Communications Corporation Limited.

r2.0 v3 - radio quebec

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