questionnaire succession planning
TRANSCRIPT
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Questionnaire
7)1.7.
8)1.8.
9)1.9.
How many of these courses have you taken in the last year? Complete if you
indicated training courses were available in question 1.9.
None
1 - 5
6 - 11
12 -16
More than 16
14)1.14. What is the highest position or role you would value from in your
career?
19)1.19.
Yes No
20)1.20.
21)1.21.
22)1.22. If you answered "NO" to question 1.21., please indicate why not?
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23)1.23. How many people have you referred for employment with
XXXXXX Systems in the last 12 months?
None
1 - 5
6 - 11
12 -16
More than 16
24)1.24.
B. Information About Type of Organization Preferences
For each item, select the number that best describes your level of agreement.
1=Strongly Disagree; 2=Disagree; 3=Neither agree or Disagree; 4=Agree;
5=Strongly Agree
25)2.1. For each statement, please indicate your level of agreement or
disagreement.
1 2 3 4 5
1. Considering everything, I am satisfied with my job.
2. Employees are rewarded for providing high quality products and services to
customers.
3. Managers let employees know how their work contributes to the organization's
mission and goals.
4. Considering everything, I am satisfied with the organization at the present
time.
5. Employees are kept informed on issues affecting their jobs.
6. Sufficient effort is made to get the opinions and thinking of people who work
here
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7. Employees have a feeling of personal empowerment and ownership of work
processes.
8. A spirit of cooperation and teamwork exists.
9. There is trust between employees and their supervisors/team leaders.
10. I am given a real opportunity to improve my skills in the organization.
11. I feel encouraged to come up with new and better ways of doing things.
12.. Conditions in my job allow me to be about as productive as I could be.
C. Information About Corporate Citizenship and Business Benefits
For each of the following statements indicate your level of agreement or
disagreement.
1=Strongly disagree; 2=Disagree; 3=Uncertain; 4=Agree; 5=Strongly agree
26)3.1. For each statement, please indicate your level of agreement or
disagreement.
1 2 3 4 5
1. All of our business functions (e.g., marketing/sales, IT, manufacturing, R&D,
etc.) are integrated in serving the needs of our target markets.
2. All of our business functions and departments are responsive to each other's
needs and requests
3. Our top managers from every function regularly visit our current and
prospective customers.
4. We freely communicate information about our successful or unsuccessfulcustomer experiences across all business functions.
5. Our managers understand how everyone in our business can contribute to
creating customer value.
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6. The managers of this organization try to comply with the law.
7. Our companies seeks to comply with all laws regulating hiring and employee
benefits.
8. We have programs that encourage the diversity of our workforce (in terms of
age, gender, or race).
9. Internal policies prevent discrimination in employees' compensation and
promotion.
10. The salaries offered by our company are higher than industry averages.
11. Our business supports employees who acquire additional education.
12. Our business encourages employees to join civic organizations that support
our community.
13. Flexible company policies enable employees to better coordinate work and
personal life.
14. Our business gives adequate contributions to charities.
15. A program is in place to reduce the amount of energy and materials wasted in
our business.
16. We encourage partnerships with local businesses and schools.
17. Our company specifically supports local sports and cultural activities.
18. Employees feel as though their future is intimately linked to that of this
organization.
19. The bonds between this organization and its employees are very strong.
20. Employees would be happy to make personal sacrifices if such sacrifices
were important for the business' well-being.
21. In general, employees are proud to work for this organization.
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22. Employees often go above and beyond the call of duty to ensure the
company's well-being.
23. Our people are very committed to this firm.
24. It is clear that employees are fond of the firm.
D. Information About Getting the Work Done Preferences (For Managers)
If you are responsible for hiring and directing the work of others, please complete
this section as well as the next section (Section E). If you are not involved in
hiring and directing the work of others, please go to last section (Section F-
Information about You.)
27)4.1. What factors do you consider for getting work done when a
vacancy occurs?
Yes No
1.Replacing the position from inside the organization?
2. Replacing the position from outside the organization?
3. Outsourcing the work?
4. Shifting the work to another department that has less to do?
5. Eliminating the work entirely?
6. Using contingent or temporary workers to get the work done?
7. Reorganizing the department to re-allocate the work responsibilities among the
existing workers?
8. Forming a team so that team members can spread the work among themselves?
E. Information On Talent Management Programs (For Managers)
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If you are responsible for hiring and directing the work of others, please complete
this section. If you are not involved in hiring and directing the work of others,
please go to the last section
(Section F- Information about You.)
28)5.1. For each of the following items mark the number on the scale that
indicates the level of management programs at your company.
Very Poor Poor Neither Poor nor Good Good Very
Good
1. Clarified the purpose and desired results of the succession planning and
management program.
2. Determined what performance is required now for all job categories in the
organization by establishing competency models.
3. Established a means to measure individual performance that is aligned with the
competencies currently demonstrated by successful performers.
4. Determined what performance is needed in the future by establishing future
competency models for all job categories.
5. Created an ongoing means by which to assess individual potential against
future competency models
6. Established a means by which to narrow gaps through the use of individual
development plans (IDPs).
7. Created a means to follow up and hold people accountable.
8. Created a means by which to document competence and find organizational
talent quickly when needed.
9. Created and sustained rewards for developing people.
10. Established a means by which to evaluate the results of the succession
planning and management program.
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29) void space
Thank You
We are appreciate the time and care you have taken to fill out this survey.
You may add any additional comments in the comment box below.
33)7.1. Please include any additional comments here:
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Questionnaire
APPENDIX
TABLE 1 RESPONDENT BY SEX, AGE, EXPERIENCE AND INCOME
Characteristics Category
Respondents
Number Percent
Sex
Male 32 64.0
Female 18 36.0
Age Group
26-30 years 15 30.0
31-35 years 35 70.0
Experience
3-7 years 19 38.0
8-12 years 31 62.0
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Income/month
Rs.40,000-80,000 17 34.0
Rs.80,000-1,40,000 33 66.0
Total 50 100.0
TABLE. 2. PRACTICE OF SUCCESSION PLANNING OF ITCONSULTANCY GROUP (N=25)
No
Aspects of SuccessionStatements
Max.Practice of SuccessionPlanning
Planning Score Mean Mean (%) SD (%)
1 Top management support 4 20 15.24 76.2 6.0
2 Needs driven assessment 5 25 16.32 65.3 8.7
3 Employee training 7 35 27.00 77.1 7.8
4 Development opportunities 9 45 32.76 72.8 7.9
5 Dedicated responsibility 2 10 5.72 57.2 14.0
6 Levels of organization 4 20 13.40 67.0 7.8
7 Strategic & working plan 2 10 7.32 73.2 10.3
8Employee values &attitudes 8 40 30.56 76.4 5.4
Combined 41 205 148.32 72.4 5.2
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International Refereed Research Journal www.researchersworld.com Vol. II, Issue 1,Jan. 2011 [9]
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-Journal of Arts, Science & Commerce E-ISSN 2229-4686 ISSN 2231-4172
TABLE.3. PRACTICE OF SUCCESSION PLANNING OF IT PRODUCT/RESEARCH GROUP (N=25)
Succession Planning
No
Aspects of Succession
Statements
Max.Performanc
e
Planning Score
Mean Mean(%)
SD
(%)
1 Top management support 4 20 14.60 73.0 13.7
2 Needs driven assessment 5 25 16.84 67.4 9.8
3 Employee training 7 35 26.44 75.5 6.3
4Developmentopportunities 9 45 30.64 68.1 8.5
5 Dedicated responsibility 2 10 6.72 67.2 12.6
6 Levels of organization 4 20 12.44 62.2 9.6
7 Strategic & working plan 2 10 6.72 67.2 13.1
8Employee values &attitudes 8 40 29.84 74.6 9.2
Combined 41 205 144.24 70.4 5.5
TABLE.4. PRACTICE OF SUCCESSION PLANNING OF IT STUDY GROUPS
(COMBINED) N=50
Aspects of Succession
Succession Planning Performance (%) of ITcompany
NoConsultancy(n=25)
Product/ Research(n=25)
tValue
Planning
Mean SD Mean SD
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1Top managementsupport 76.2 6.0 73.0 13.7
1.07 NS
2Needs drivenassessment 65.3 8.7 67.4 9.8 0.79 NS
3 Employee training 77.1 7.8 75.5 6.3 0.79 NS
4Developmentopportunities 72.8 7.9 68.1 8.5
2.03 *
5 Dedicated responsibility 57.2 14.0 67.2 12.62.64 *
6 Levels of organization 67.0 7.8 62.2 9.61.96 *
7Strategic & workingplan 73.2 10.3 67.2 13.1 1.80 NS
8Employee values &attitudes 76.4 5.4 74.6 9.2 0.84 NS
Combined 72.4 5.2 70.4 5.5 1.11NS
* Significant at 5 % Level, NS: Non-Significant, t (0.05, 48df) = 1.96
TABLE .5. OVERALL MEAN SUCCESSION PLANNING PERFORMANCE OF ITSTUDY GROUPS
IT Study Group Sample State Max.
Succession Planning
Performancet-Value
Respondents (n) ments Score
Mean Mean(%) SD(%)
Consultancy 25 41 205 148.32 72.4 5.2 1.11 NS
Product/Research 25 41 205 144.24 70.4 5.5
Combined 50 41 205 146.28 71.4 5.4
NS : Non-Significant, t (0.05,48df) = 1.96
TABLE. 6 . ORGANIZATIONAL PERFORMANCE OF IT STUDY
GROUPS
OrganizationalPerformance
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NoOrganizationalperformance IT Consultancy IT Product/Research
Mean SD Mean SD
1 Employee retention 84.0 16.3 82.4 10.5
2 Employee satisfaction 84.0 11.5 76.8 13.8
3 Corporate image 82.4 12.0 14.7
4 Quality of service 73.6 12.5 76.0 12.9
5 Market share 75.2 14.5 75.2 13.3
6 Repeat business 76.0 14.1 75.2 13.3
7 New business expansion 76.8 14.9 77.6 14.5
8 Return on investment 82.4 14.5 71.2 20.9
9 Quality costs 82.4 14.5 75.2 17.6
Combined 79.6 9.3 76.7 9.4
International Refereed Research Journal www.researchersworld.com Vol. II,Issue 1,Jan. 2011 [10]
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-Journal of Arts, Science & Commerce E-ISSN 2229-4686 ISSN 2231-4172
TABLE .7. OVERALL MEAN PERCENTAGE OF
ORGANIZATIONAL PERFORMANCE OF IT STUDY GROUPS
IT StudyGroup Sample Statements Max.
OrganizationalPerformance t-Value
Respondents (n) Score
Mean Mean (%) SD (%)
Consultancy 25 9 45 35.84 79.6 9.3 1.31 NS
Product/Research 25 9 45 34.52 76.7 9.4
Combined 50 9 45 35.18 78.2 9.4
NS: Non-Significant, t (0.05, 48df) = 1.96
TABLE .8. OVERALL MEAN PERCENTAGE OF SUCCESSIONPLANNING AND ORGANIZATIONAL PERFORMANCE OFSTUDY GROUPS
IT Study
Group Sample
Aspect Performance
(%)
Respondents size(n)
SuccessionPlanning
OrganizationalPerformance
Mean SD Mean SD
Consultancy 25 72.4 5.2 79.6 9.3
Product/Research 25 70.4 5.5 76.7 9.4
Combined 50 71.4 5.4 78.2 9.4
TABLE.9. RELATIONSHIP BETWEEN SUCCESSION PLANNINGPERFORMANCE AND ORGANIZATIONAL PERFORMANCEOF STUDY GROUPS
GroupIT StudyGroups Sample(n)
Correlationcoefficient (r)
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I Consultancy 25 + 0.300 *
IIProduct/Research 25 + 0.549 *
Combined 50 + 0.445 *
* Significant at 5 % Level
TABLE .10. ASSOCIATION BETWEEN SEX AND PRACTICE OF SUCCESSIONPLANNING
Succession Planning Performance level
SexModerate (51-75%)
High (>75%) Total X 2 Value
N % N % N %
Male 20 62.5 12 37.5 32 100.0 3.98*
Female 16 88.9 2 11.1 18 100.0
Combined 36 72.0 14 28.0 50 100.0
* Significant at 5 % level, X 2 (0.05,1df) = 3.841
TABLE .11. ASSOCIATION BETWEEN AGE AND SUCCESSION PLANNING
PERFORMANCE LEVEL
AgeGroup
Succession Planning Performancelevel X 2 Value
(years)Moderate (51-75%)
High (>75%) Total
N % N % N %
26-30 10 66.7 5 33.3 15 100.0
31-35 26 74.3 9 25.7 35 100.0 0.30NS
Combined 36 72.0 14 28.0 50 100.0
NS : Non-significant,
X2 (0.05,1df) =3.841
TABLE.12. ASSOCIATION BETWEEN EXPERIENCE
AND SUCCESSION PLANNING PERFORMANCE LEVEL
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Succession PlanningPerformance level
Experience(years)
Moderate (51-75%) High (> 75%) Total X 2 Value
N % N % N %
3 -7 17 89.5 2 10.5 19 100.0 4.64*
8 -12 19 61.3 12 38.7 31 100.0
Combined 36 72.0 14 28.0 50 100.0
* Significant at 5 % level, X 2 (0.05,1df) = 3.841
International Refereed Research Journal www.researchersworld.com Vol. II,Issue 1,Jan. 2011 [11]
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-Journal of Arts, Science & Commerce E-ISSN 2229-4686 ISSN 2231-4172
TABLE.13. ASSOCIATION BETWEEN INCOME AND SUCCESSION PLANNING
PERFORMANCE LEVEL
Succession Planning Performancelevel X 2
Income/monthModerate (51-75%)
High (>75%) Total
Value
N % N % N %
Rs.40,000-80,000 9 52.9 8 47.1 17100.
0 4.64*
Rs.80,000-1,40,000 27 81.8 6 18.2 33
100.0
Combined 36 72.0 14 28.0 50100.
0
* Significant at 5 %level,
X2 (0.05,1df) =3.841
TABLE.14. ASSOCIATION BETWEEN SEX AND ORGANIZATIONAL
PERFORMANCE LEVEL
Organizational Performancelevel X 2
SexModerate (51-75%)
High (>75%) Total
Valu
e
N % N % N %
Male 8 25.0 24 75.0 32 100.0
Female 7 38.9 11 61.1 18 100.0 1.06 NS
Combined 35 70.0 15 30.0 50 100.0
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NS : Non-significant,X2 (0.05,1df) =3.841
TABLE.15
Agegroup
Organizational Performancelevel X 2
(years)Moderate (51-75%)
High (>75%) Total Value
N % N % N %
26-30 3 20.0 12 80.0 15 100.0 1.02 NS
31-35 12 34.3 23 65.7 35 100.0
Combined 35 70.0 15 30.0 50 100.0
NS : Non-significant,X2 (0.05,1df) =3.841
TABLE .16. ASSOCIATION BETWEEN EXPERIENCE AND ORGANIZATIONAL
PERFORMANCE LEVEL
Experienc
e
Organizational Performance
level X 2
(years)Moderate (51-75%)
High (>75%)
Total Value
N % N % N %
3 -7years 7 36.8
12 63.2 19 100.0
8 -12years 8 25.8
23 74.2 31 100.0 0.68 NS
Combined 35 70.0
15 30.0 50 100.0
NS : Non-significant,X2 (0.05,1df) =3.841
TABLE .17. ASSOCIATION BETWEEN INCOME AND ORGANIZATIONAL
PERFORMANCE LEVEL
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Organizational Performancelevel X 2
Income/monthModerate (51-75%)
High (>75%) Total
Value
N % N % N %
Rs.40,000-80,000 6 35.3 11 64.7 17 100.0
Rs.80,000-1,40,000 9 27.3 24 72.7 33 100.0 0.34 NS
Combined 35 70.0 15 30.0 50 100.0
Source: Primary data
NS : Non-significant, X2 (0.05,1df) = 3.841
Questionnaires
Please respond to all questions.
1. How long have you been in your current Executive Director position?
0-4 Years 5-9 years 10-14 years 15 or more years
2. Are you the organizations founding Executive Director?
Yes No
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3. What year did the organization begin operating?
4. What is the organizations current annual operating budget?
Under $250k $250k $1 mil. $1-$2 mil. more than $2 mil.
5. What is the current number of Fulltime Equivalent (FTE) staff?
0-4 5-9 10-14 15-24 25 or more
6. Looking to the next three years, what do you see as the major challenges for the
organization? List up to three.
7. When do you anticipate departing from your Executive Director position?
0-1 yrs 2-4 yrs 5-9 yrs 10 years or more
8. Have you discussed a specific departure date or timeframe with the Board (or Board
leadership)?
Yes No
9. Does your organization have an Executive Succession Plan?
Yes No
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10. What is the average length of service of the Board Chair at your organization?
1-2 yrs 3-4 yrs 5 or more years
11. Do you have a mechanism for grooming Board leadership (such as a vice-chair or chair-elect
position, or mentoring for Board officers, etc.)?
Yes No
12. Does the organization have basic board development systems in place for board recruitment,
board orientation and training, and board evaluation?
Yes No Partially
13.Does your organization have up-to-date, written personnel policies?
Yes No
14.Does your organization have detailed written fiscal policies and procedures in place
(e.g., regarding investments, purchasing, accounts payable, accounts receivable, etc.)?
Yes No
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15.Does the Board of Directors review financial statements regularly? Yes No
16.Does a Board committee have an in-depth understanding of the financial statements and
the annual budget?
Yes No
17.How would you rate the Boards understanding of the organizations financial
position?
Poor Fair Good Excellent
18.Approximately what percentage of the organizations relationships with funders and
donors are primarily with you?
19.Are Board members in contact with funders or donors as part of the organizations
fundraising efforts?
Yes No
20.Are managers and/or staff members other than you in contact with funders or
donors as part of the organizations fundraising efforts?
Yes No
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21.Are you involved in public policy advocacy on behalf of the organization and/or the
field?
Yes No
22. Approximately what percentage of relationships with other external stakeholders are
primarily with you, including partners and government officials?
23. Does your organization have a current, Board-approved Strategic Plan?
Yes No
24. Were staff members (in addition to you) involved in developing the Strategic Plan?
Yes No N/A
25.How would you rate the organization and maintenance of databases and data management
systems, including backup of key information and records?
Poor Fair Good Excellent
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26.Who fulfills your job responsibilities when youre away from the organization for
an extended period?
Yes No
27.Do you pursue professional development opportunities (e.g., training, coaching,
participation in professional networks)?
Yes No
28.Does the organization provide professional development opportunities for managers or
staff members other than the Executive Director (e.g., training, coaching, participation in
professional networks)?
Yes No
29.Does the organization provide any cross training? Yes No
30.Are any managers and/or staff members cross-trained in any aspects of your (Executive
Director) position?
Yes No
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31.If you answered yes to the last question, which aspects? Please list them briefly:
32.Does your organization include a housing developer position that is separate from the
Executive Director position?
33.Based on the 2004 NPF salary survey, how would you rate the employee compensation levels
at your organization?
Poor Fair Good Excellent Dont know
34.Approximately how many hours are in your average workweek?
No more than 40 41-49 50-59 60 or more
35.Do you take a vacation at least once a year?
Yes No
36.What are your top concernsrelating to yourself and your future associated with
leaving your current position?
37.What are your top concernsrelating to the future of the organization associated with
leaving your current position? List up to three.
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38.When it comes to this organization, Im the only one around here who knows