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User’s Guide Quantum vmPRO 6-67397-01 Rev B

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Page 1: Quantum vmPRO User's Guide download a PDF of the entire User Guide, ... Quantum vmPRO User's Guide. Pancetera, ... SmartView, SmartMotion are

User’s Guide

Quantum vmPRO

6-67397-01 Rev B

Page 2: Quantum vmPRO User's Guide download a PDF of the entire User Guide, ... Quantum vmPRO User's Guide. Pancetera, ... SmartView, SmartMotion are

Documentation > Unite User Guide

Quantum vmPRO 2.2.3 User's Guide

August 2011

Pancetera Software, Inc., a wholly owned subsidiary of Quantum Corporation1650 Technology Drive, Suite 700San Jose, CA 95110-1382

www.pancetera.com [1]

1-800-284-5101

Send us your feedback

We appreciate feedback from Pancetera Unite users. Please email us [email protected]. [2]

Print or download this User Guide

You can print or download a single page from this User Guide by selecting the Print or PDFlink near the top right of this page.

You can download a PDF of a complete section of this User Guide by selecting the Sectionlink near the top right. Your PDF will include the current page and any sub-pages linked toit. (If a page does not have a Section link, that page has no sub-pages.)

To download a PDF of the entire User Guide, select Section from this page.

Pancetera legal information

Disclaimer

The information contained in this publication is subject to change without notice. PanceteraSoftware, Incorporated makes no warranty of any kind with regard to this manual, including, butnot limited to, the implied warranties of merchantability and fitness for a particular purpose.Pancetera Software, Inc. shall not be liable for errors contained herein or for incidental orconsequential damages in connection with the furnishing, performance, or use of this manual.

This document contains confidential and proprietary information of Pancetera Software, Inc. Anyunauthorized review, use, disclosure, or distribution is prohibited and no license to anyintellectual property rights of Pancetera Software, Inc. is granted. All rights reserved.

Copyright

Copyright © 2011 Pancetera Software, Inc. All rights reserved.

Patent notice

Pancetera products are protected by one or more pending patent applications.

Trademark1

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Pancetera, the Pancetera logo, Pancetera Unite, SmartRead, SmartView, SmartMotion areregistered trademarks or trademarks of Pancetera Software, Inc. in the United States and othercountries.

Other product names and slogans mentioned herein may be trademarks or registered trademarksof their respective companies.

License agreement

The Pancetera Unite License Agreement is available from the Pancetera Support site:https://support.pancetera.com/downloads/PanceteraLicenseAgreement.pdf [3]

Privacy statement

Pancetera’s privacy statement is available from the Pancetera Support site:https://support.pancetera.com/downloads/PanceteraPrivacyStatement.pdf [4]

Requirements for Pancetera UniteOne or more VMware ESX or ESXi servers, versions 4.0 or higher (paid versions only; thefree ESXi license does not enable certain storage features required by Unite); or a VMwarevCenter server, version 4.0 update 2 or later.

10 GB of free disk space.

At least 1280 MB of free RAM.

Gigabit NIC port for data movement on the Pancetera Unite host server.

Internet Explorer, Firefox, Safari, or Google Chrome with Adobe Flash 9 or Flash 10 plugin

Notes

If multiple VLANS are present, the Pancetera Unite network should be configured on theVLAN that has access to the ESX or vCenter server(s) to be protected. This VLAN must beaccessible by the backup software client that will connect to Pancetera Unite.

In environments with DHCP, Pancetera Unite will automatically acquire a network address.However, Pancetera recommends configuring a static IP address during configuration.

On Windows Backup Servers, the Unite appliance can join an Active Directory domain, andany authenticated user can be used for CIFS backup. Where there is no Active Directoryintegration, a local user with the same user context as the Pancetera Unite admin user(sysadmin/pancetera) will be needed for CIFS backups.

In environments with numerous ESX or ESXi servers and many virtual machines, multiplePancetera Unite appliances may be deployed on more than one ESX or ESXi servers toincrease overall performance and throughput.

Access your Pancetera Unite applianceOnce you have installed Pancetera Unite, you will have three means of controlling the PanceteraUnite appliance and its configuration.

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The Pancetera Unite GUI

The primary means of interacting with Pancetera Unite is through its GUI. Access the GUI byentering the IP address of the Unite appliance in the address field of your Web browser andlogging in with your Unite appliance's username and password.

The default username/password for your appliance is sysadmin/pancetera. You can change thepassword by selecting Change Password from the Operations menu in the GUI.

The console Setup wizard

Network settings are controlled via the console Setup wizard. The Setup wizard is accessed bylocating your appliance in VMWare vSphere Client and selecting the Console tab.

Press the Enter key to log into the Setup wizard using the username and password for your Uniteappliance. (See the section above for information on changing your appliance's password.)

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Using the console Setup wizard

Use the Up/Down arrow keys to navigate. The current setting appears in the right column,along with an explanation of that setting.

Press Enter on a setting to go to a screen that enables you to change the setting.

After changing a setting, press Enter to save the change.

Keyboard command reminders appear at the bottom of each screen in the Setup console.

To change settings preceded by square brackets ([ ]), use the arrow keys to move thecursor to the selection and press the spacebar. An X or * inside the brackets ([X] or [*]]indicates that the item is selected. After changing a selection, press Enter to save the newsetting.

The console command line

Occasionally you may need to use a Unite function via the console command line, which isaccessed from your VMWare vSphere client.

1. Select your appliance in your VMWare vSphere client.

2. Select the Console tab.

3. Press the 1 key to dismiss the console wizard. (If you are logged in, press Esc until you havelogged out and are back at the starting screen.)

4. Log in with your appliance's username and password and you will go to the console commandline.

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You can enter help to see a list of command line commands, or you can download the completeConsole Commands List [5] (PDF).

You can return to the Setup wizard by entering exit at the command line.

Set up and configure your Pancetera Unite applianceYou can have Pancetera Unite up and running in just a few minutes.

1. If you have not yet installed Pancetera Unite, use the Download and install guide [6] to do sonow.

2. Use the Network settings [7] and Configure Unite [8] sections to finish setting up Unite.

TSM Users

After you install your Unite appliance, we recommend installing the TSM Linux agent in Unite.See Installing and using the TSM Client on a Pancetera Unite virtual appliance [9].

Set network settings for your Unite appliance1. In your VMware vSphere client, select the Console tab. You’ll see a screen displaying your

Pancetera Unite version and the IP address for your appliance.

2. Press the Enter key to access Setup.

3. You’ll be prompted to log into your Pancetera Unite appliance. The default username andpassword are sysadmin/pancetera.

4. Use the Setup wizard to enter your networking information.

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Use the Up/Down arrow keys to navigate. The current setting appears in the rightcolumn, along with an explanation of that setting.

Press Enter on a setting to go to a screen that enables you to change the setting.

After changing a setting, press Enter to save the change.

Keyboard command reminders appear at the bottom of each screen in the Setup console.

To change settings preceded by square brackets ([ ]), use the arrow keys to move thecursor to the selection and press the spacebar. An X or * inside the brackets ([X] or [*]]indicates that the item is selected. After changing a selection, press Enter to save thenew setting.

For an explanation of Group Membership, see the section Use groups to managemultiple Unite appliances from one GUI [10]. If you have multiple Pancetera Uniteappliances, you can group them so that you can manage several appliances from onemaster. You can create groups during initial setup, or you can return to the Setup consoleto manage groups later.

If you have dismissed the Setup console and are at the command line, you can return tothe Setup console by entering exit at the command line. You may have to log in to returnto the console.

Configure your Pancetera Unite appliance1. In a browser, enter the IP address for the Pancetera Unite appliance. This brings you to the

Pancetera GUI interface.

2. Log in. (Default username/password: sysadmin/pancetera.)

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3. Follow the Configuration Wizard to configure Licenses, Servers, File Sharing, SmartMotion,Email, Reports & Alerts, Time & NTP, and vCenter Plugin.

Note: You can return to the Configuration Wizard later by selecting it from the Configure menu inthe Unite GUI.

Licenses

Enter your registered Pancetera support email address and password to retrieve your licenses.

Servers

1. Choose whether to configure a vCenter or ESX server.

2. Specify your ESX server or vCenter’s fully qualified name or IP address.Only one vCenter per appliance is supported.

If a vCenter is configured for an appliance, no individual ESX servers should beconfigured for that appliance.

3. Add a label for your information.

4. Type your password.

5. Click Test Login to verify the connection to the ESX server or vCenter.

6. When the login information is correct, click Save.

7. Click Next .

8. If you added an ESX server, you will go on to the File Sharing section.

9. If you added a vCenter, you will first be given the opportunity to designate a subset of thevCenter to be exported by the appliance. Check the servers/folders to be exported and clickNext .

File Sharing

1. Be sure that both NFS and CIFS are enabled if you want to use both, or uncheck the protocolyou will not use.

2. Both NFS and CIFS offer further configuration options on subsequent screens.

3. If you need to set up Active Directory authentication for CIFS, you can do so after you finish theinitial installation and setup of your appliance. Refer to the article Active DirectoryAuthentication Support in Pancetera Unite [11].

SmartMotion

If you wish to use Pancetera Unite's SmartMotion storage feature, enter the information about yourtarget storage host and set up your copy schedule.

If your storage target has Fastcopy capability, enter the username. Then click Show SSH Key ,copy the SSH key, and add it to the Data Domain appliance. Fastcopy will not work correctly ifyou do not add the SSH key to the Data Domain appliance.

To add the SSH key, use this command at the command line of the Data Domain appliance:

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adminaccess add ssh-keys [user username]

You can skip the SmartMotion step now and return to configure SmartMotion later.

For complete information about SmartMotion, see the article SmartMotion storage and recovery.[12]

Email

Enter the email address that should be used in the From field on email sent by the Uniteappliance. Enter the hostname or IP address of your SMTP server, and, if required by your SMTPserver, your login details. Use the Send Test Email button to verify that you entered theinformation correctly.

Reports & Alerts

Enter recipients for email messages containing reports and alerts. Copying the Pancetera supportteam on those messages allows for pro-active responses to potential issues.

Time & NTP

1. Select your time zone. The time zone of the Unite appliance and the vCenter or ESX server(s)must match.

2. If you want to use your own NTP server instead of the default, click Add NTP Server .

vCenter Plugin

The Pancetera Unite GUI can be embedded directly into vSphere Client when it is connected to avCenter Server. See the section Embed the Pancetera Unite GUI in vSphere Client [13] forcomplete information.

Summary screen

Be sure to click Save at this screen to save your changes.

View your virtual machines

In the Pancetera Unite GUI SmartView, you can now see the virtual machines in the configuredserver(s). In the navigation bar at the top of the GUI, click VMs. On the VMs page, select theVirtual Machines tab. Your configured server will appear on the Virtual Machines tab as a folderwhich you can open to see the VMs.

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Upgrade Pancetera UnitePancetera Unite can be upgraded by either an online or an offline method.

Check for updates

To check for Unite updates or to configure automatic checks, go to the Pancetera GUI and selectSoftware Updates from the Configure menu.

If you are checking for updates automatically, a Software updates bar appears in the GUI justabove the main tab when updates are available.

Perform an online upgrade

The online upgrade uses port 443 and goes to updates.pancetera.com. Updates are usually acouple of megabyes in size, and use signed, private key/public key encryption to verify andauthenticate the update.

1. Run this command from the command line of your Unite appliance:system upgrade

2. You will be asked for confirmation before the upgrade starts. Once you confirm, the upgradeprocess checks for Unite updates and automatically downloads and installs any updatesfound. No interaction is required.

3. To see any GUI changes that were part of the upgrade, you must start a new instance of theGUI.

Proxy support for upgrades

If you need proxy support to access the Internet, you can configure proxy support in your Uniteappliance. Currently proxy support can be configured for upgrades only.

1. In your VMware vSphere client, select the Unite appliance you need to upgrade.

2. Open the Console tab.

3. Log in to access the console Setup wizard.

4. Select Proxy Setting .

5. Enter and save your information..

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If your Unite appliance does not have Internet access, you can perform an offline upgrade.

Requirements

You will need read and write access to \\unite-host\pancetera-upgrade on the appliance.Currently \pancetera-upgrade is exported with CIFS only; no NFS access is available yet.

You will need to download the zip file containing the upgrade RPMs fromhttp://downloads.pancetera.com/downloads/PanceteraUniteUpgrade.zip [14].

The upgrade zip file will contain one or more of these Unite upgrade RPMs:pancetera-unite, pancetera-base, and pancetera-tools. The zip file may also containthird party RPMs.

Procedure

1. Extract the RPM files from PanceteraUniteUpgrade.zip and place them in the appliance’s\pancetera-upgrade folder.

2. At the command line, run this command:system upgrade local

3. You will be asked for confirmation before the upgrade starts. Once you confirm, simply wait forthe upgrade to finish.

4. Delete all files from the pancetera-upgrade folder.

5. To see any GUI changes that were part of the upgrade, you must start a new instance of theGUI.

Access your virtual machinesBoth CIFS and NFS see the Pancetera Unite appliance as a single file system as long as youhave enabled CIFS and/or NFS in order to make /export available.

If you need to enable or configure CIFS or NFS, go to the Configure menu in the Pancetera UniteGUI.

CIFS

On a Windows server, you can map \\<Unite-Host>\export as a network drive. To do so, go toStart > My Computer . From the Tools > menu in the My Computer window, select Map NetworkDrive.

You can then access all of your ESX servers and virtual machines through the mapped networkdrive. You can even use drag and drop to copy a running virtual machine.

NFS10

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On a UNIX server, you can create a mount point on the server, and then NFS mount <Unite-Host>/export on the server's mount point.

Back up, store, and recover data using Pancetera UniteWith Pancetera Unite, you can use your current backup and recovery solution. If you needassistance, consult the product-specific technical notes on the Pancetera Support site underPancetera Unite and your backup solution [15].

You can set up folders within your Pancetera Unite filesystem to facilitate multiple backup policieson a single appliance. See Create folders within your Unite filesystem [16]. You may want to usefolders in conjunction with the group management [10] feature for better load balancing.

The Changed Block Tracking feature in VMware ESX versions 4.0 and later has been integratedwith Pancetera Unite. See Use vSphere Changed Block Tracking (CBT) support [17].

Pancetera’s SmartMotion feature allows the Unite appliance to push data from /export to externalstorage on a scheduled basis and recover it easily. See the article Storage and recovery usingPancetera Unite SmartMotion [12].

Modify your Unite appliance's configurationYou can modify your Unite appliance's setup at any time. Networking settings are managed viathe console Setup wizard, and most other configuration is managed via the Pancetera Unite GUI.

See the section Access your Pancetera Unite appliance [18] if you need reminders for accessingthe Setup wizard or the Pancetera GUI.

This section contains instructions for common modifications you might need to make.

Add, edit, or delete serversModify your server configuration from the Configuration Wizard in the Pancetera Unite GUI (seeAccess your Pancetera Unite appliance [18] for information on accessing the GUI).

Open the Servers section of the Configuration Wizard

Use the Servers section of the Configuration Wizard to add, edit, or delete servers configured foryour Unite appliance.

1. From the Configure menu in the Pancetera Unite GUI, select Config Wizard.

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2. From the menu on the Configuration Wizard welcome screen, select Servers.

If you currently have an ESX server or servers configured, the Servers list will open.

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If you currently have a vCenter configured, the vCenter server screen will open.

Configuration Wizard reminder

Any time you make configuration changes using the wizard, you must exit the wizard as follows inorder to make your your changes permanent.by doing the following before exiting the wizard:

1. Select Summary from the side menu of the wizard. You'll see a summary of all your changes.

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2. Click Save.

3. Click Next .

4. On the final screen, click Finish.

Delete a server

Delete an ESX server

1. Open the Servers section of the Configuration Wizard as described in the first section of thispage.

2. Click the red X icon in the Actions column of the Servers list. The server will be removedfrom the list.

3. If one or more ESX servers remain, you can save the new configuration by selectingSummary from the side menu, and then clicking Save, then Next , and then Finish.ORIf you deleted the only configured server, you need to add a new server.

Add a new ESX server:Click the Add Server button.

Follow the wizard; see complete instructions below for adding an ESX server.

Add a new vCenter server:Click the Back button at the bottom of the Servers screen.

Select vCenter.

Click Next .

Click Add Server and add a new server as described below in the section onadding a vCenter server.

Delete a vCenter server

1. Open the Servers section of the Configuration Wizard as described in the first section of thispage.

2. Click the Delete vCenter button.

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You will go to a page that says, No vCenter is configured.

3. You must now configure a new server.Configure a new vCenter server:

From the No vCenter is configured page, click the Add vCenter button.

Add a new server as described below in the section on adding a vCenter server.

Configure an ESX server:From the No vCenter is configured page, click the Back button.

Select ESX server and click Next

Click Add Server and configure a new ESX server as described below in thesection on adding an ESX server.

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Edit an ESX server

1. Open the Servers section of the Configuration Wizard as described in the first section of thispage.

2. Click the pencil icon in the Actions column of the Servers list.

3. Edit the Configure Server form.

4. Click Save.

5. Click Next .

6. You'll see a verification of your new configuration.

7. Select Summary from the menu on the left side of the wizard to go to the summary page andmake your changes permanent.

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8. Click Save, then Next , then Finish.

Edit a vCenter server

1. Open the Servers section of the Configuration Wizard as described in the first section of thispage.

2. Click the Edit vCenter button.

3. Edit the Configure Server form.

4. Click Save.

5. Make changes if needed to your Export selections.

6. Click Next .

7. You'll see a verification of your new configuration.

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8. Select Summary from the menu on the left side of the wizard to go to the summary page andmake your changes permanent.

9. Click Save, then Next , then Finish.

Add a new ESX server

Add an ESX server when there are existing ESX servers

1. Open the Servers section of the Configuration Wizard as described in the first section of thispage.

2. At the Servers list, click the Add Server button.

3. Fill in the Configure Server form.

4. Click Save.

5. Click Next .

6. You'll see a verification of your new configuration.

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7. Select Summary from the menu on the left side of the wizard to go to the summary page andmake your changes permanent.

8. Click Save, then Next , then Finish.

Add an ESX server when there is an existing vCenter server

Since a Unite appliance cannot be configured with both an ESX server and a vCenter at thesame time, you will have to delete the vCenter and then add the ESX server.

1. Open the Servers section of the Configuration Wizard as described in the first section of thispage.

2. At the vCenter server screen, click the Delete vCenter button. You'll see the message, NovCenter is configured.

3. From the No vCenter is configured page, click the Back button.

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4. Select ESX Server

5. Click Next .

6. At the Servers list, click Add Server .

7. Fill in the Configure Server form.

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8. Click Save and you'll see your server added to the list.

9. Click Next and you'll see a verification of your new configuration.

10. Select Summary from the menu on the left side of the wizard to go to the summary page andmake your changes permanent.

11. Click Save, then Next , then Finish.

Add a vCenter server

Configure a new vCenter server when there is an existing vCenter server

Since a Unite appliance only supports one vCenter server at a time, you must delete theexisting vCenter server and then add the new vCenter server.

1. Open the Servers section of the Configuration Wizard as described in the first section of this21

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page.

2. At the vCenter server screen, click the Delete vCenter button. You'll see the message, NovCenter is configured.

3. At the No vCenter is configured page, click Add vCenter .

4. Fill in the Configure Server form.

5. Click Save.

6. Select whether to export your entire vCenter, or a subset. If you select the subset option,you'll need to select the items to export.

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7. Click Next and you'll see a verification of your new configuration.

8. Select Summary from the menu on the left side of the wizard to go to the summary page andmake your changes permanent.

9. Click Save, then Next , then Finish.

Configure a new vCenter server when an ESX server or servers arecurrently configured

Since a Unite appliance cannot be configured with both an ESX server and a vCenter at thesame time, you will have to delete all ESX servers and then add the vCenter server.

1. Open the Servers section of the Configuration Wizard as described in the first section of thispage.

2. Click the red X icon in the Actions column of the Servers list. The server will be removed23

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from the list.

3. Click the Back button.

4. Select vCenter Server .

5. Click Next .

6. Fill in the Configure Server form.

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7. Click Save.

8. Select whether to export your entire vCenter, or a subset. If you select the subset option,you'll need to select the items to export.

9. Click Next and you'll see a verification of your new configuration.

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10. Select Summary from the menu on the left side of the wizard to go to the summary page andmake your changes permanent.

11. Click Save, then Next , then Finish.

Create and manage users for your Unite appliance.Pancetera Unite has two levels of user privilege. Admins are able to make changes; Users canonly display information and cannot make changes.

Create and manage users from the Pancetera Unite GUI (see Access your Pancetera Uniteappliance [18] for information on accessing the GUI).

1. From the Configure menu in the Unite GUI, select Users.

2. To add a new user, click the Add User button; or, to modify or delete an existing user, selectthat user's Edit (pencil) or Delete (X) icon in the Actions column. Notes

You cannot delete user sysadmin.

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You cannot change a username.

3. If you are editing or adding a user, fill in and save the Configure User form.

Get reports, alerts, and autosupport for your Unite appliancePancetera Unite's reports and alerts not only keep you informed; they also enable autosupportfrom the Pancetera team, and enable you to view statistical analysis of your appliance'sperformance when you log into the Pancetera support site.

To get these benefits, configure your appliance to email daily reports and alerts to you and copythe Pancetera support team, and also to upload a daily report to the Pancetera support site.

1. Make sure that your firewall allows access to support.pancetera.com on port 443.

2. Log into the Pancetera Unite GUI (see Accessing your Pancetera Unite Appliance [18]).

3. Check your email settings by selecting Configure > Email .The "From" Address field must contain the email address to be used for all email sentfrom the Unite appliance, and the Host and Port fields must contain correct informationfor your SMTP server. (SMTP Auth is not required.)

If you click the Send Test Email Now button, you should receive a test email at the emailaddress in the "From" Address field.

Click the OK button to save your changes.

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4. Configure reporting by selecting Configure > Reports & Alerts.Check the box next to CC: Pancetera Support Team .

Check the box next to Email a report every day .

Check the box next to Upload a report to Pancetera support site every day

Click the Send Report Now button to test your configuration. Within a few minutes, youshould see your report on the support site at support.pancetera.com [19] (check theAppliances tab of your My Appliances page).

Click the OK button to save your changes.

Configure time and NTP settings for UnitePancetera Unite can use NTP servers to control the internal clock.

The time zone for the Pancetera Unite Appliance must match the time zone of the vCenter or ESXserver(s).

1. Log into the Pancetera Unite GUI (see Accessing your Pancetera Unite Appliance [18]).

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2. Select Config Wizard from the Configure menu to open the Pancetera Unite ConfigurationWizard.

3. From the side menu, select Time & NTP.

4. Make your additions and changes to your Time Zone and NTP settings.

5. Select Summary from the side menu (or click Next until you get to the summary page).

6. Click Save, then Next , then Finish to make your changes permanent.

Use groups to manage multiple Unite appliances from oneGUIUnite’s Group Management capability allows you to make one Unite appliance a master that cancontrol your other appliances. You can then configure and manage all appliances from the masterappliance.

Set up groups

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To set up groups, configure a Unite appliance as the group's mater, and then add appliances tothe group.

Groups are created using the console Setup wizard. See Access your Pancetera Unite appliance[18] for information on accessing and using the console Setup wizard.

Create the group's master

1. Log into to the console Setup wizard for the Unite appliance that will be your group's master.

2. Select Group Membership.

3. Press Enter to go to the Change Group Membership screen. (If an appliance is alreadyconfigured as a master appliance, you will not be able to go to the Change screen, because nochanges can be made to a master's group membership until all its members have beenremoved.)

4. On the Change Group Membership screen, select Create a new group (use the arrow keys tomove the cursor to Create and then press the spacebar).

5. Press Enter to save the change, and the group will be created with the current Pancetera Uniteappliance as the master. You can now add other Unite appliances to the group.

Add Unite appliances to a group

1. Log into the console Setup wizard for a Pancetera appliance you want to make a member of agroup.

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2. Select Group Membership and press Enter to go to the Change Group Membership screen.

3. At the Change Group Membership screen, select Join a pre-existing group.

4. Enter the IP address or resolvable hostname for the Unite appliance that is the master of thegroup you want to place the current appliance in.

5. Enter the sysadmin password for the master appliance.

6. Press Enter to save the changes, and the Unite appliance will join the specified group.

Remove a Pancetera Unite appliance from a group

1. Log into the Setup console for the Pancetera Unite appliance to be removed from the group.

2. Select Group Membership.

3. From the Change Group Membership screen, select Leave group.

4. Save the changes.

Note: You cannot remove a master appliance from a group unless all other appliances havealready been removed from the group.

Manage Groups

Once you have created a master and added appliances to it, you must configure and manage allgroup members from the master appliance. If you go to the GUI for a group member that is not amaster, you will see a warning reminding you to go to the group’s master appliance to manage allappliances in the group. The warning includes a Go to master button that will take you to the GUIfor the master appliance. Pancetera does not support configuring a node appliance independentlyof its master.

On the Home screen of the GUI for a master appliance, in the Summary box, you will see a countof nodes (Unite appliances) in the appliance’s group.

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On the VMs table, accessed by clicking VMs on the main navigation bar of the GUI and thenselecting the Virtual Machines tab, you can add a Node column so that you can see which nodeeach VM is associated with. Open the Select Columns dropdown menu and check Node.

You can move VMs to different nodes by selecting one or more VMs, clicking the Edit SelectedVMs button, and selecting a node. You may want to use folders in conjunction with groups forload balancing and management of multiple backup policies. See the section Create folderswithin your Unite filesystem [16].

Update group members when the master’s IPaddress/hostname changes

If a master appliance’s hostname or IP address changes (in other words, the command net sethostname was run on the master), the appliances in the group must be updated and restarted.Both operations are performed from the Unite command line. See Access your Pancetera Uniteappliance [18] for information on accessing the Unite appliance's command line.

1. Update the group member appliance to the master appliance’s new IP address/hostnameusing this command: group update master <master>

The group update master command assumes that the master is the same appliance but with anew IP address. The command should not be used in any other circumstance. After you runnet set hostname on a master appliance, you will see a reminder to run group update masteron the appliances in the group.

2. Restart the Unite appliance using this command: unite restart

Create folders within your Unite filesystemBy default, VMs are placed in a folder named for your server. You can create additional folders for

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VMs so that you can conveniently manage multiple backup policies, enabling multiple streamsand thus higher throughput.

Note: If you have multiple Unite appliances and have placed them in groups, the folders createdon the master appliance will be used to manage all the appliances in the group, so create yourfolders from the GUI of the master appliance.

Configure folders from the Pancetera Unite GUI (see Access your Pancetera Unite appliance [18]

for information on accessing the GUI).

Create folders

1. At the Pancetera Unite GUI, click VMs on the main navigation bar.

2. At the VMs screen, click the Folders tab.

3. On the Folders tab, click the Add Folder button.

4. In the Configure Folder popup, enter a name for the folder.

5. If you are using Changed Blocked Tracking on the VMs, you can change the CBT resetschedule for the folder if you wish. (See Use vSphere Changed Block Tracking (CBT) support[17] for more information.)

6. Click Save and you’ll see the new folder appear in the list on the Folders tab.

7. Add as many folders as you need.

Move VMs to new folders

1. At the Pancetera Unite GUI, click VMs on the main navigation bar.

2. At the VMs screen, click the Virtual Machines tab.

3. From the VMs table, select one or more VMs to move into a new folder. You may need to opena folder (by clicking it) to access the VMs.

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To select consecutive VMs in the list, hold down Shift and click the first and last VM in theseries.

To select non-consecutive VMs, hold down CTRL and click each VM you need to select.

If you need to move all the VMs in a folder to the same new folder, simply select thefolder.

4. Click the Edit Selected VMs button above the VM list.

5. In the Configure Virtual Machine popup, select the folder to move the VM or VMs to. The popupwill look different according to whether you've chosen one or multiple VMs to move.

6. Click Save. You will return to the Virtual Machines tab, where you will see the VMs listed in

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their new folders.

Rename or delete a folder

To rename or delete a folder, select VMs from the main navigation bar of the Pancetera GUI, andthen select the Folders tab.

In the Actions column on the Folders tab, you can select the Edit (pencil) or Delete (X) icon for thefolder you need to work with.

Before you can delete a folder, you must move all the VMs out of that folder. 

Use Pancetera Unite's Active Directory backup and recoverysupportPancetera Unite supports application-consistent quiescing of Windows 2003 32bit/64bit, andPancetera’s VSS Writer supports automating non-authoritative recovery of Windows 2003 ActiveDirectory from the snapshot.

VSS requires VMware Tools to be up to date.

Pancetera VSS Writer

The VSS Writer prepares Windows for a VMware snapshot and automates a non-authoritativerestore of Windows 2003 Domain Controller when the virtual machine is restored. When restoringa Windows 2003 Active Directory Domain Controller from a snapshot image, Panceteraautomatically boots the VM in the restore mode and performs the necessary steps to prevent a"USN rollback" so that directory replication will work correctly.

Requirements for Active Directory backup and recover support

Windows Server 2003 and above

VMware tools (latest build preferred)

The Pancetera VSS Writer (see below)

Enabled Quiesce on VMs (see below)

Notes

Support for automated Windows 2008 Active Directory restore is not yet available.

Support for Windows Exchange Server and Windows SQL Server is not yet available.

Install the Pancetera VSS Writer

The installer for the VSS Writer is available on the Pancetera Unite appliance at the networkshare:

\\<appliance-host-name>\pancetera-support\vss\PanceteraAgent.exe

1. Mount the pancetera-support network share on the guest.

2. Run the installer.

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3. Follow the wizard to install. The VSS Agent will be copied to the VMware tools directory.

Enable Quiesce for VMs

Enable Quiesce for VMs from the Panceter Unite GUI (see Accessing your Pancetera Uniteappliance [18] if you need information on accessing the GUI).

1. From the navigation bar at the top of the Pancetera GUI, select VMs.

2. In the VM table on the Virtual Machines tab, select the VM or VMs for which you need toenable Quiesce.

To select consecutive VMs in the list, hold down Shift and click the first and last VM inthe series.

To select non-consecutive VMs, hold down CTRL and click each VM you need to select.

You can select a folder to edit all the VMs in that folder. (By default, all your VMs are in asingle folder, named for their vCenter or ESX server, but you can see create more folders[16] and move VMs into them to facilitate VM management.)

3. Click the Edit Selected VMs button.

4. In the Configure Virtual Machine dialog box, check Quiesce Enabled or, if you are configuringa group of VMs or a folder, select Yes from the dropdown for Quiesce Enabled.

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5. Click Save. If you configure a large number of VMs, the process may take some time.

6. When the process is finished, you can view your changes in the VMs table.The VSS column on the Virtual Machines tab shows whether Quiesce is enabled foreach VM.

If you do not see a VSS column, you can click the Select Columns dropdown to add thecolumn.

When you select a single VM, you will see further details about that VM at the bottom ofthe table.

VMware Tools out of date

VSS requires VMware tools to be up to date. If VSS (quiesce) is enabled on a VM and its VMwareTools is out of date, the issue will be reported in the Unite GUI.

On the Virtual Machines tab of the Home page, the VM’s YES in the VSS column will bered.

If you mouse over a VM that has a red YES, you will see an error message.

You will also receive alert messages if VMware Tools is out of date for any VM’s. If cleared,the alert message will reappear every 15 minutes until you update VMware Tools andperform a discover, or disable VSS (Quiesce) for the VMs.

Uninstall the VSS Writer

Use the Windows Control Panel Add/Remove Programs to uninstall the VSS Writer.

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VSS Resources

Information about what VMware tools can (and cannot) do with VSS:

Working with Microsoft Volume Shadow Copy [20]

Information about Active directory recover:

How to detect and recover from a USN rollback in Windows Server 2003"

Active Directory Backup and Restore [21]

Embed the Pancetera Unite GUI in vSphere ClientThe Pancetera Unite GUI can be embedded directly into vSphere Client when it is connected to avCenter Server. To use this feature, a Pancetera plugin must be registered with the vCenterserver.

Register the vCenter plugin

Register the plugin from the Pancetera Unite GUI (see Access your Pancetera Unite appliance[18]).

1. From the Configure menu in the Unite GUI, select Config Wizard.

2. Select vCenter Plugin from the left side menu.

3. Click the Register plugin button.

4. In the Register vCenter Plugin form, enter the IP address or resolvable hostname of yourvCenter server.

5. Enter the administrative username and password.

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6. Click OK and the plugin will be registered with the vCenter server.

7. Select Summary from the side menu.

8. Click Save, then Next , then Finish to make your changes permanent.

You can return to the Configuration Wizard if you need to remove the plugin from the vCenterserver.

Use the vCenter plugin once it has been registered

1. Restart your vCenter server.

2. Log into your vSphere client.

3. Select a datacenter or datacenter folder from the Inventory view.

4. Select the new tab labeled Pancetera Unite <IP address>, and the Pancetera Unite GUI willload in the tab. (A window may appear asking whether you want to trust the security certificate;select Yes.) You can then log into the GUI as usual.

Note: If the Pancetera Unite GUI does not load, make sure Adobe Flash Player is installed on thesystem running the vSphere Client.

Pancetera Unite support for external monitoringPancetera Unite supports external read-only monitoring using SNMP Version 2c. [22] Unitesupports MIB-II.

Pancetera Unite also supports Nagios remote plugin execution using the NRPE add-on [23]. Thisallows you to monitor aspects of the Pancetera Unite appliance using an external Nagiosapplication.

Use SNMP with Pancetera UnitePancetera Unite supports external read-only monitoring using SNMP Version 2c. Unite supportsMIB-II.

By default, SNMP is on and allows access to any object in the system branch of the tree. SNMPcan be configured from the command line of the Unite appliance using the following commands:

snmp disable

Turn off SNMP.snmp enable

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snmp reset rocommunity

Reset the read-only community string to public.snmp set rocommunity >community string<

Set the read-only community string to an argument.snmp status

Show whether SNMP is enabled and print the current read-only community string.

Monitor the Pancetera Unite Appliance using an externalNagios ApplicationPancetera Unite supports Nagios remote plugin execution using the NRPE add-on. This allowsyou to monitor aspects of the Pancetera Unite appliance using an external Nagios application.

Monitoring commands are executed from the external Nagios application using the check_nrpeplugin with arguments to specify the host address and command:

check_nrpe -H <Pancetera Unite appliance address> -c <command>

The following commands are supported:

check_disk

Check the disk space on the appliance file system.check_load

Check the system load average over the last 1, 5 and 15 minutes.check_mysql

Check the status of mysql on the appliance.check_snmp

Check the status of snmp on the appliance.

The following commands are used from the Pancetera Unite console command line (see Accessyour Pancetera Unite appliance [18] for information on accessing the command line):

nagios disable

Disable Nagios on the appliance.nagios enable

Enable Nagios on the appliance.nagios status

Check status of Nagios.

For more information about Nagios, see www.nagios.org [24].

Synchronize a Unite appliance with the time serverSynchronize your appliance with the time server using the Pancetera Unite GUI (see Accessingyour Pancetera Unite appliance [18] if you need information on the GUI).

1. From the Operations menu in the Unite GUI, select Synchronize With Time Server .

2. In the Synchronize Time dialog, click the Sync now button.40

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3. When the synchronization is complete, you'll see a "finished" message, and you can click OKto dismiss the popup.

Use vSphere Changed Block Tracking (CBT) supportThe Changed Block Tracking (CBT) feature in VMware ESX versions 4.0 and later has beenintegrated with Pancetera Unite. The feature provides the ability to identify the virtual disk blocksthat have changed within virtual machines and allows a backup application that backs up diskimages to avoid unnecessary reads.

When the CBT feature is enabled for a VM, the Unite appliance will create a pancbt file for eachbase disk (-flat.vmdk file) in the /export filesystem. These pancbt files contain the changed blocksfor their corresponding base disk. Note that the base disk’s mod time will be the start of the resettime, while the pancbt files will have newer mod times. (See the section on scheduling, below, forthe default reset schedule and instructions for selecting a different schedule.)

Requirements

VMs must be at virtual hardware version 7 for CBT.

The ESX server must be version 4.0 or above.

Notes

Assumes incremental backups.

If you are using ESX 4.1, reverting a snapshot resets CBT for that VM. You must thenremove all snapshots from the appliance and run the console command cbt reset<hypervisor> <VM>.

Moving a VM with Storage vMotion disables CBT. Standard vMotion (i.e., when the vmdkstays in the same physical place, only the ESX host changes) does not disable CBT.

Multiple appliances cannot manage the same VM when the CBT feature is used on the VM.

It is recommended that CBT resets be scheduled hours before the start of your backupwindow to allow enough time for the reset to complete before your backups start.

When using virtual machines with changed block tracking, the folder [16] containing the VMmust also have a reset schedule configured to ensure that proper change block scheduleresets occur.

Enable CBT for VMs

Enable CBT for VMs from the Panceter Unite GUI (see Accessing your Pancetera Uniteappliance [18] if you need information on the GUI).

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1. Click VMs on the main navigation bar of the Pancetera GUI.

2. Select the Virtual Machines tab.

3. In the table on the Virtual Machines tab, select the VM or VMs for which you need to enableCBT

To select consecutive VMs in the list, hold down Shift and click the first and last VM inthe series.

To select non-consecutive VMs, hold down CTRL and click each VM you need to select.

Select a folder [16] to set the CBT settings for that folder.

4. Click the Edit Selected VMs button.

5. In the Configure Virtual Machine dialog box, check Changed Block Tracking Enabled , or, ifyou are configuring a folder or a group of VMs, select Yes from the dropdown for CBTEnabled.

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6. Click Save.

7. Once your changes are completed, view them in the CBT column on the Virtual Machines tab.If you do not have a CBT column, you can add it from the Select Columns dropdown.

You can view more details for a particular VM by selecting the VM from the list on theVirtual Machines tab and looking at the detailed view below the table.

Schedule your Changed Block Tracking Resets

By default, the last modified time for each CBT-enabled VM’s base disk is reset to the current timeeach Sunday at 03:30. You can modify this schedule in the configuration of the folder containingthe VMs.

To do so, go to the Pancetera GUI and click VMs on the main navigation bar. Then select theFolders tab. Click the edit button (the pencil icon) for the folder whose CBT reset schedule youneed to change, select the time and frequency for your resets, and click Save. (See the section onfolders [16] for more details about creating and managing folders.)

Do not start your resets at the same time as your backups. We recommend scheduling yourresets a few hours before your backups to ensure that all CBT-enabled VMs have beenreset before backups begin.

For a one-time, immediate reset of the last modified time for the base disk, use this command:

cbt reset [all] | [<hypervisor> <vm name>]

The last modified time will be reset to the current time.

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Preparation

If you have been using Unite's SmartMotion [25] feature, you do not need to create a staging area;your storage target is your staging area. Skip to the Recovery section below.

Create your staging area on a host other than the Pancetera Unite appliance to which you willcopy the files listed above. The Unite appliance must be able to read from the staging area.

Copy these files to the staging area:

-flat.vmdkFull base disk image.

-pancbt.vmdkThe file containing the changed blocks since the corresponding –flat.vmdk file was written.You should have one pancbt file per flat file; you need only the latest pancbt file for each flatfile.

.vmxThe VM’s configuration file.

Recovery

Use the Pancetera Unite Recovery Wizard to recover from a CBT-enabled backup. To open thewizard, go to the Unite GUI [18] and select Recover VMs from the Operations menu.

Pancetera Unite console commands listMost Pancetera configuration and administration is performed via the Unite GUI or the Uniteconsole wizard.

A limited number of functions are available from the appliance’s console command line. Thepreferred way to access the command line is by selecting the appliance in your vSphere client,selecting the Console tab, and exiting the console Setup wizard. See Access your PanceteraUnite Appliance [18] for more details.

Download the complete Console Commands List [5] (PDF).

Copyright © 2011 Pancetera Software, Inc. All rights reserved.

Source URL: http://support.pancetera.com/docs/UserGuide

Links:[1] http://www.pancetera.com[2] mailto:[email protected][3] https://support.pancetera.com/downloads/PanceteraLicenseAgreement.pdf[4] https://support.pancetera.com/downloads/PanceteraPrivacyStatement.pdf[5] http://support.pancetera.com/docs/sites/default/files/UserGuide/ConsoleCommands/PanceteraConsoleCommands.pdf[6] http://support.pancetera.com/docs/InstallGuide[7] http://support.pancetera.com/docs/UserGuide/Setup/NetworkSettings[8] http://support.pancetera.com/docs/UserGuide/Setup/ConfigureUnite[9] http://support.pancetera.com/docs/BackupSolutions/TSM/InstallTSMonUnite[10] http://support.pancetera.com/docs/UserGuide/GroupManagement[11] http://support.pancetera.com/docs/UniteAdministration/ActiveDIrectoryAuthentication

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[12] http://support.pancetera.com/docs/BackupAndRecovery/SmartMotion[13] http://support.pancetera.com/docs/UserGuide/EmbedGUIinvSphere[14] http://downloads.pancetera.com/downloads/PanceteraUniteUpgrade.zip[15] http://support.pancetera.com/docs/BackupSolutions[16] http://support.pancetera.com/docs/UserGuide/Folders[17] http://support.pancetera.com/docs/UserGuide/CBT[18] http://support.pancetera.com/docs/UserGuide/AccessUnite[19] http://support.pancetera.com[20] http://www.vmware.com/support/developer/vddk/vadp_vsphere_backup12.pdf[21] http://technet.microsoft.com/en-us/library/bb727048.aspx#EPAA[22] http://support.pancetera.com/docs/UserGuide/SNMPSupport[23] http://support.pancetera.com/docs/UserGuide/NagiosSupport[24] http://www.nagios.org[25] http://support.pancetera.com/docs/StorageAndRecovery/SmartMotion

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