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25 th National Quality Summit Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26 th Nov 2017

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Page 1: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

25th National Quality SummitQuality Evolution – Journey through

Innovation

Nirmala Shahapurkar26th Nov 2017

Page 2: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

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Can Quality and Innovation co-exist?

Page 3: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

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Page 4: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

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Page 5: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

New Product Development ProcessStrategy Exploration Execution Assessment

Develop IndustrializeIdentify

Opportunity

ExploreIdeas &

ConceptualizeLaunch

Post Launch

Evaluate?Key Requirements in New Product Development:

Page 6: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

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Relationship/Ownership

Res

pons

ibilit

y

Res

pons

ibilit

y

Industrialization Time Industrialization Time

Project Onboarding & Handover

Page 7: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

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Performance and Continual Improvement:

Right First Time Competitor Benchmarking

Volume Progression Consumer Voice

Page 8: Quality Evolution – Journey through Innovation · Quality Evolution – Journey through Innovation Nirmala Shahapurkar 26th Nov 2017. 2 Can Quality and Innovation co-exist? 3. 4

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Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other

innovations. – Steve Jobs